Shideler Electric, Heating & Cooling

I paid off my consumer loan and USAA reported my account as CLOSED instead of PAID AS AGREEDAccordingly, the error has dropped my credit scoreI would like for the correction to be made immediately so all reporting bureaus can report accurately that the account was PAID OFF and not closed

USAA is not reporting a closed off account correctly to credit bureausEach bureau has different reporting showing upOne bureau shows payments made well after the account was paid offI have contact via their website, email and written mail and have not received responseA representative FINALLY left me a voicemail, and I have returned calls and left voicemails four days and have yet to hear from the rep again

I've been out of work since Sept and informed USAA debt collector EVERY time they calledI also said I CAN'T make a payment on my credit card TILL Feb and I will make a payment WHEN I actually HAVE a paycheckThat was a promise to pay and I asked them to mad record of that and to STOP harassing and caling meMy situation HASN'T AND WON'T CHANGE! Im sick or the attitudes and harassment calls! Especially the outbound auto dialer, that HAS to stop!! I am called times a day and in sick of it! I said STOP calling me and harassing m for money when I DON'T get paid till FebuaryThis has been months of harassment every other dayI will sue if they DON'T stop! I've been at this bank for over years and NOW I'm being harassed when I'm joblessI'm *** sick of it! Im tired of being harassed! I was a debt collector and they have violated a Lt of ACTS and policies!!

I received an email from USAA in November of about a promotion for their signature visa credit card If I signed up for it I'd receive 0% interest until May of 2019, and get $if I made purchases with the card before Jan 31, Before I signed up I wanted to verify the terms so I called in to USAA and asked many questions I was told by their representative that in order to receive the 0% interest rate the Veteran in the family would need to be the one to apply for the card So I had my husband apply and we transferred over $in credit card debt from other cards to this new signature visa Upon receiving our first statement I found that we had been charged over $in interest fees We called USAA more than once to get this figured out and were ultimately told that because I was the one that received the email, I was the one that had to apply for the card This is conflicting with what we were originally told Now we have paid our 3% balance transfer fees, a

Called USAA to let them know I will be making a payment on C.Cmid month as soon as I got my checkCalled Navy Fed to find out what was the $over draft charges on my acctThe 31.12.18, Jan & Jan was attemps by USAA trying to get a payment out of my acct which I did not authorizeI would either send them a check or they will call and I would provide payment that way$is the total amt in fees I incurred for them trying to debit my acct

I previously had filed a case about this issue and the person who responded was very rude and did not seem to care about the issue I was havingShe told me we are a very conservative bank and if you don't like it leave Here we go- On Jan 07, I had a payment post to my credit card account for The funds came from my bill pay from ***The funds cleared this can be verified with my back USAA still has a hold on the funds days laterIts 01/13/and the funds are still on holdThis is ridiculous/unfair to have my funds on hold days laterAnd as far as leaving USAA I am entitled to have them since my dad was a Vietnam Veteran who has since passed onI take that very offensively also!!

I have been paying my USAA Credit Card bill thru my Frost bill pay account for years My payment made in late July was received and returned because of a change in their policy that requires the digit account number For security reasons the payment notice omits the middle digits They did not notify me that my check had been returned and they have charged me interest on the payment that was made in a timely fashion I have made repeated efforts to understand what happened I made phone calls and sent emails over a period of days I made another phone call from Canada at cents a minute I was put on hold for an extended period and finally told it was my fault Today, almost weeks after I started trying to understand what happened, in Houston in the middle of a flood, I have the informationI have done business with USAA for almost years It's sad to see what they have become

I am an honorably discharged combat veteran and though USAA was all for supporting us, well no they don't careI have a American Express card which had a $limitI ran it up for my wedding in October but have NEVER missed a paymentI paid the account in full days ago and they IMMEDIATELY lowered my limit to $I called them to ask why and got some snotty woman who basically said tough st!# next thing I know I get credit monitoring alerts from all bureaus saying that my credit score just dropped from to I look up why and USAA has reported that I have a balance of nearly $150% over my limitMY BALANCE IS ZEROso I call them and they confirm that the balance is zero and blame it on all bureaus saying that all three have made the exact same mistakeBS! They have yet to fix what I truely believe is a malicious act of that snotty womanThey are liars and don't care

I have been with USAA for over yearsWhen I was younger I had a credit card through them as wellUnfortunately, I was in an abusive controlling relationship and not allowed to workMy sources of income were limited and I only could afford to keep my insurance up to date and was unable to pay my credit cardOnce I left that relationship my concern was keeping a roof over my head so I unfortunately was never able to make up the missed payments on my credit cardHowever, my imsurnace never lapsed and was always paid on time
In USAA charged off the credit card which was fine and expectedI had been told by a representative at USAA that once the card was charged off I would then be eligible for other services such as renters insuranceWhen I called USAAa few weeks ago to get a quote on my imsurnace they transferred me to the uncollected department This representative proceeded to tell me that the only way USAA would provide me a any new service is if I paid back the ba

Credit reporting agency is showing incorrect information and not verifying with entire account from open to closeNeed proof of original signed agreement, complete records including every payment date, late fees, charges and account history for the entire life of the accountThis is to include proof of notice and right to dispute days prior to reporting negativity to any credit reporting agencyAccount holder needs to comply with FCRA 604, 605, 632,

I had a credit card and have had some financial difficulties over the past couple years; however I had a payment plan with USAA for the credit card where my account was drafted each month In Jan the first payment returned and I was told the account would discharge if not made up by a certain time The payment was made up as well as a new payment plan in which they took two payments for a couple months $& $and was only supposed to take one, $This was finally corrected but the card still charged off in Feb after I did all I agreed to and was told it would be corrected I was constantly promised a call back and a resolution within days, which to this date neither one has occurred, however they continued to draft my account for the $through May I want this charge off reversed IMMEDIATELY as promised and the credit reporting corrected from that point I have no problem paying the card off but I expect USAA to do as they said they would

Usaa took a payment for more then was owed on my credit card without my permissionThey would not reverse the debit and told me they would sent a check out in about two weeks

I have a credit card through USAAThere was a fraudulent charge on the card, and USAA notified me via text messageI immediately called their fraud report line and the initial call went very smoothly (other than being on hold 20+ mins)They said they would turn off my current card and mail me a new oneI asked for it to be sent as soon as possible and the representative offered to FedEx the cardI figured the issue was solved, but things only went down hill from there
I called again after a couple days because my new cards (specifically requested two for my wife and I) had not shown up and the fraudulent charge had not been refundedThe initial representative hung up on meAfter calling and being on hold again, a new representative said my fraud alert had not been put in the system correctly by the original representative and that they had somehow put a block on the new card (the one I was still waiting to recieve)Additionally, they were trying to charge the account they h

In January 2016, paid off a credit card from UsaaI asked repeatedly if I had the total amount to pay offI have no problem paying what I spentWhat I have a problem with is 1.) Not being able to speak with a supervisor or manager, and 2.) Being charged for their mistake and 3.) Having this reflect negatively on my credit report
I spoke to them in April and paid $ and thought it was all cleared up
I want the interest taken offI want the interest returned to me because I just paid itI want the late fees taken offI want my credit reports corrected

A credit card application was submitted on the phone based on a letter received In the application process the representative was asked multiple times to verify that the card offered a 0% interest rate for year Upon card receipt the terms appeared to differ from the agreed upon terms Customer service was called A customer service rep, ***, noted that the 0% applied to purchase Brenda, represented as an Executive Team member, again verified that the 0% rate applied to purchases Once the card was used and interest was applied customer service reps noted that the card did not have a 0% rate, that calls recording the application process and the customer service encounter were not available For all calls, both my husband and I were listening Today I was surprised when reps could clearly identify the rate, note that the 0% rate applied only to a spouse and offer a solution of opening another card, then paying a 3% transfer fee, which would be waived, but a again with no

I originally called to make a payment to my auto loan and to my credit cardDanielle employee ID: *** could not process the payment correctly (needs to be fired.) she posted the payment to our credit card insteadI contacted the credit card department to solve the issues at handfrom then I had several employees IDS *** *** *** and then *** could not properly solve the issues at hand eithersince trying to pay these debts the solution is taking longer and longer to be resolved (completely unprofessional) therefore causing me as your consumer to continually be dinged with charges as a result of your own companythe issue has still been yet to be resolved in any timely matterI refuse to pay a double payment on the credit card accountI will make a proper payment when the current issues have been resolved

I have previously filed a complaint months ago and I was told it would be handledWell once again a charge on my credit card has appeared for merchandise I never recievedThey told me they would investigate and follow up with meI have heard nothingNow the charge is backI want this taken care off or I am going to a higher level such as the fdic or whoever governs banks

I never received the funds for a cash advance that I requested through USAA, yet I have a $debt on my credit card with USAA as a result
One February 24, I requested a cash advance in the amount of $2, Typically, cash advance funds immediately appear in the checking accountThat has been my experience having requested cash advances in the past This time, they did not
Because I needed the funds, the following day, on February 25, 2017, I requested another cash advance in the amount of $2, Those funds immediately appeared in my checking account
I received my credit card statement and saw that two cash advances for $are reflected on the credit card statement However, my checking accoutn statement shows only a single $2,transfer in
As a result, I have received only $2,from USAA, but USAA has charged me $5,
I have disputed both charges with USAA to no avail I have also contacted customer service on separate occasions No on

USAA has reported a derogatory item on my credit reports I have requested validation per Fair Debt Collections Practices Act and Fair Credit Reporting Act USAA has not sent me the requested viable evidence, bearing my signature, showing the account is being reported accurately I have requested this information several times USAA has violated the Fair Credit Reporting Act, Section 623(a) (3) and/or the Fair Debt Collections Practices Act Section 807(8)

I have bene a customer of USAA for over yrsI have home owner insurance through them, a car loan, a checking account and credit cardI recently received a letter in the mail stating that my CC limit has been HALVED due to a recent pull of my credit reportThe letter also states that they are doing this to assist with my financial needs----they have now lowered the balance to a point that it is near maxed, instead of 1/of the balanceI have only been late two times for this card, accidents of my own/over lookingI cannot believe that I am being penalized in such a way considering the relationship I have had with this companyI now more than ever need to have the safety net of this card and they have taken that away from me