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Sling TV L.L.C

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Sling TV L.L.C Reviews (308)

Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.When we cancel the account in question you are given an email confirmation about the cancellationThis email will contain information about the cancellation and when the account will be cancelledIf you have received this email confirmation please forward a copy of the email so we can reconsider your casePlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com

Hello [redacted] [redacted] We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedFor your trouble, we can set up your account with your gift cards and send a free [redacted] Kindly respond to this e-mail with the following information so we may assist you in setting up your account: · - Card PIN number: this is the number displayed in the scratch-off section of your card after it has been scratched off · - Sling Programming you would like to be set up with: please go to www.sling.com to view our offeringsIf you are amenable to this offer, please respond to this e-mail with your acceptance.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me, although it does not completely rectify my account due to the penalties that accrued with the overdraftThose penalties would be taken care of with another $and that would make me more willing to consider SlingTV in the future I will accept whatever you offer, however, and will certainly tell others of your response and actions if asked Sincerely, [redacted]

Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After reviewing this issue we would like to offer you a refund in the amount of $If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com

Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV serviceWe have no record in the month of April with an attempt to cancel the serviceWe have located a email you sent to cancel your service, we replied to your email asking for verification and account security which is required to cancel accountsWe never received a reply to this email with the proper account security in order to cancel this accountAlthough the proper procedure was not fulfilled we can issue refund for the monthsIf you are amenable to this offer, please respond to this e-mail with your acceptance.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com

Hello [redacted] , Please accept our apologies for any inconvenience and frustration this issue with the gift card have causedUpon further review of your account we would cancel your account immediately and restart your account with the following offer to have the [redacted] ***, and Sling Blue services on your subscription for thirty days upon your acceptance of this offer If you are amenable to this offer, please respond to this e-mail with your acceptancePlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Sincerely, [redacted] ***

Hello [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us After reviewing your account we would like to offer a refund in the amount of $for the PPV fight that was ordered on 12/19/If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account Please don't hesitate to contact us with any questions or concerns Regards, Sling TV Customer Escalations [redacted] @sling.com www.sling.com

Complaint: [redacted] I am rejecting this response because: this was a well known issue on your own [redacted] feed I did all of the troubleshooting steps and got nothing next morning it started working sling tv is in total denial of the service they give customers obviously you don't appreciate me as a customer I will take my money else where Sincerely, [redacted]

Hello [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us After reviewing your account, we would like to offer to cancel your account immediately with a full refund in the amount of $If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account Please don't hesitate to contact us with any questions or concerns Regards, Sling TV Customer Escalations [email protected] www.sling.com

Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.We have cancelled the account in question to avoid future chargesWe will be unable to refund any charges for the services on this account as we have no record of a prior attempt to cancel itIf you have any such record or evidence, please respond to this e-mail with it so we can reconsider your case.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer Escalations [redacted] @sling.com www.sling.com

Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused.After reviewing your complaint we show that there are accounts tied to your credit/debit cardYour day [redacted] promotion for both of these accounts started on 3/7/and ended on 5-6-At that time they automaticaly renewed per our terms of useWe show that you contacted us to cancel these account after they had already renewedBoth of these accounts are still being usedOn one account we show that as of 5/28/the account was used and the other account has been used as of 6/1/As the services have been provided and utilized these charges are considered valid.Your accounts have been canceled as of 5/6/and you will continue to receive service until 6/6/After this your account will no longer renew and your card will not be charged againIf you are amenable to this offer, please respond to this e-mail with your acceptancePlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com

Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.We will be able to offer you a refund in the amount of $If you are amenable to this offer, please respond to this e-mail with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com

Hello [redacted] ,Thank you for the update and your cooperation.You can contact Roku support at ###-###-#### for the address to ship back the devicePlease let us know once you have the tracking number.Please let us know if you have any further questions or commentsRegards, Sling TV Customer Escalations [redacted] www.sling.com###-###-####

Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.Upon reviewing your account, what we can do for you is refund the disputed charges for the PPV fight of $back onto the credit/debit cardIf you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com

Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused.Our records indicate that your account was used for a portion of the period for which you have requested a refundBased on this, we can offer you a pro-rated refund for the portion of the period you were not using the serviceOn the first account, the last date of connectivity was on 5/28/The prorated refund for this account will be $The last date of connectivity for the second account was on 6/1/The prorated refund for this account will be $If you would like us to provide you with the email addresses tied to the accounts, we will be more than happy to provide these for youWe do not want to provide them through the Revdex.com as all communication can be made public and we do not want to disclose your email addresses to anyone but youIf you respond with your agreement, the charges will be refunded back to your credit/debit card and should appear on your statement in 5-business days after they have been appliedPlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com

Hello [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.Upon reviewing your account, we show the [redacted] fight was ordered on 09/11/Once the [redacted] fight is ordered it is non-refundableWe give all our customers the ability to set up parental locks to prevent any unauthorized orders from happeningYou can visit our website at help.sling.com and view our articles on how to set up parental controls on your devicesPlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com

Hello ***, After reviewing this issue we would like to offer you a refund in the amount of $If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com

Final Consumer Response / [redacted] (2000, 27, 2015/11/24) */ Hi, This matter was resolved The status of the complaint was already updated on Revdex.com.org a few weeks ago Thank you for your assistance Regards, ***

Hello , We have completed the review of the issue with your gift card and have been able to set up an account for you! Here are the details of your new account: · - Your username is your e-mail address [redacted] · - We have sent you a message to your e-mail address with a link to reset your passwordPlease make sure to check your spam folder if you do not see the message in your inbox· Your services are paid for through 1/21/You must update your account with a credit card or add another gift card to continue service beyond this date To add a credit card or another gift card to your account, please log in to your account at www.sling.com/signinIf you are amenable to this, please respond to this e-mail with your acceptanceRegards, Sling TV Customer Escalations [redacted] www.sling.com

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