Sling TV L.L.C.

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.We have removed your information from our systems and added you to our do not contact listIf you are amenable to this offer, please respond to this e-mail with your acceptance to have the offer.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with usThe Email you haveprovide has not beenactives as an accountWe will send a request for more information to
the email provided as some of the information is sensitive billing informationPlease don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
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Hello ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused. For your trouble, we can offer you If you are amenable to this offer, please respond to this e-mail with your acceptance.Please
don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused. For your trouble, we can offer to cancel your account immediately, and refund the $back on to the credit/debit card on file
If you are amenable to this offer, please respond to this e-mail with your acceptance, to have the offer applied to your account. Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello *** ***, We apologize for the inconvenience that this has caused you.After a review of the account and once we receive your confirmation of acceptance the disputed charges of $will be refunded back to your credit/debit card and should appear on your statement in 5-business days Your account will be cancel immediately to avoid any future charges.Please let us know if you have any further questions or comments. Regards, Sling TV Customer Escalations***
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Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused. After reviewing your account, the account was cancelled effective end of cycle on 6/18/However the billing information was
then updated on the account on 6/23/2017, and the account was then restarted on 6/24/via online. We are unable to refund the disputed charges to your credit/debit card as Sling TV is a non-refundable pre-paid serviceWe have however confirmed that your subscription has been set to cancel at the end of your current cycle to avoid any future charges.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello ***,We apologize for the inconvience that this issue has causedAfter a review of your accountyou requested a change of Sling TV subscription from Sling Blue to Sling Orange on April 23, We would be happy to make that subscription change to Sling Orange effective as of
April 23, Your last billing date was April 19, with the charge for Sling Blue at $ Sling Orange programming is $ We would issue a refund for the amount of $the difference between Sling Blue and Sling Orange Please confirm your acceptance.Regards,Sling TV Customer [email protected]

Hello ***, We apologize for the inconvenience this has caused youOnce the *** fight is ordered it is non-refundableTo prevent any unauthorized orders from happening, visit our website at *** and view our articles on how to set up parental controls on your deviceFeel free to let us know if you have any further questions or concernsSincerely, *** ** *** ***
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Complaint: ***
I am rejecting this response because: Of course its going to be usedAm I not supposed to?
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meForward my address to themIt is correct
Sincerely,
** ***
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Complaint: ***
I am rejecting this response because: THIS COMPANY IS A FRAUD I DID NOT MAKE THE CHARGES AND OF COURSE I CALLED MY CREDIT CARD AND DISPUTE IT AND YES THE CARD IS CANCEL MY CREDIT CARD SAID TO REACH OUT TO THIS FRAUD COMPANY AND I ALSO TOLD THEM HOW THIS COMPANY IS UNPROFESSIONAL AND STEAL PEOPLE MONEY AND TRUST ME GOD DONT LIKE UGLY YOUR COMPANY WILL NOT LASTYOU CANT STEAL PEOPLE MONEY AND THEN HANDLE THE SITUATION UNPROFESSIONALITS CLEAR AS DAY I DID NOT MAKE THESE CHARGES I HAVE PHONE, CABLE AND INTERNET WITH THE SAME COMPANYTHIS SHOULD HAVE BEEN HANDLE DIFFERENTLY!!!!!!!!!! I WILL POST ON ALL SOCIAL MEDIA SITES TO NEVER USE SLING TV AND ALSO PUT THE NAME OF THE PERSON I AM TALKING TO AND EMAILS ON *** AND *** AND ** FOR THE WORLD TO SEE IM SURE I AM NOT THE FIRST FOR THIS COMPANY TO STEAL MONEY BUT HOPEFULLY THE LAST AFTER I GET FINISHED
Sincerely,
*** ***

Hello *** ***, We have received your Revdex.com complaintWe apologize for the inconvenience that this has caused youWe have been able to get another Best Buy code for youIf you would like us to send it to you to resolve this issue please let us know. Please let us know if you have
any further questions or commentsRegards, Sling TV Customer Service ***
*** www.sling.com Tell us why here

Complaint: ***
I am rejecting this response because: Once again, statement that promotion code was used to obtain Fire stickI want to continue to fight this battle, but am afraid in the midst of all these emails, either my promo code will expire or somebody else will snatch the promo code while my ultimate goal of getting my money refunded gets denied and I come up empty handedI have, after another allegation that I have received the fire stick with promo code, decided to use it for those reasons I listed aboveI have attched a picture of the order from *** that I just placed after reading the message from Sling TV validating their statement that the promotion code was used previouslyI don’t appreciate all the allegations and bad advertisements to lure people inWorst customer service I have ever dealt with hoping to prevent others from similar issues, but proves to be no point
Sincerely,
*** ***

Hello ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused. We located an account with a typo in the email (s instead of f)This account has been completely canceled and you will no longer be
charged.After reviewing this duplicate account we show that out of charges have already been refundedWe would like to offer a refund for the additional months of chargesIf you are amenable to this offer, please respond to this e-mail with your acceptance to have the offer applied to your account. Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello *** *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused. We apologize for the inconvenience this has caused youUpon reviewing your account, we do see that the ***
fight was ordered on 08-24-at 9:PM EDTOnce the *** fight is ordered we are unable to refund the charges to your credit/debit card as Sling TV is a non-refundable pre-paid service. Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello, *** ***,We apologize for the inconvenience that this has caused youWe also apologize for the confusion regarding availability of the NBC broadcast channel in your areaNBC is only available in certain markets (i.eNew York, Chicago, Los Angeles, San Francisco, among a few
others). The disputed charges of $for the latest invoice will be refunded back to your credit/debit card and should appear on your statement in 5-business days. Please let us know if you have any further questions or comments. Regards, Sling TV Customer Escalations*** www.sling.com

Hello *** ***, We apologize for the inconvenience that this has caused youWe have reviewed your account and we will be unable to refund any more charges for the services on this accountPlease let us know if you have any further questions or commentsRegards, Sling TV Customer Service
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*** www.sling.comTell us why here

Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.We would like to reach out to you directly through email or by phone to troubleshoot any issues that you may still be having. If you are amenable to this solution, please let us knowIf you would prefer phone assistance, we are available Sunday through Thursday, between AM and PM EDT, please let us know a good contact number and when would work best for you.Please don't hesitate to contact us with any questions or concerns. Regards, *** ** *** ***
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Hello *** ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedAfter reviewing your information we located your account that was set up with one month for free service with programing for $47.79 for having the gift card issue. Please let us know if this information is correct.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
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