Smith Day Care Learning Center, Inc.

Dear *** ***Our records indicate that your concern has been addressed by our officeShould you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office

Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Regards,*** *** *** *** ***

Dear Ms
***,
Our records indicate that a Member Care Specialist has contacted
you in follow up to the comments you provided to the Revdex.com,
and they have resolved your concern
Should you have any questions, please let us know
Promoting Health and Fitness,Hour Fitness Corporate Office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The club manager did call and is requesting the original contract from their administrationOnce she gets this she can verify that my original *** membership was an all state all club "Gold" account with all privileges the club had available and try to carry over my benefits to the hour fitness membershipI wish to keep the complaint open until this actually happens.Regards,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear Ms***,Our records indicate that a Member Care Specialist has contacted you in follow up to the comments you provided to the Revdex.com, and they have addressed your concern.Should you have any questions, please let us know. Promoting Health and Fitness,Hour Fitness
Corporate Office

Dear *** *** *Our records indicate that a Member Care Specialist from our office contacted you on 10/28/and addressed your feedback related to your Hour Fitness membership.Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate

Dear *** ***
Our records indicate that your concern has been addressed by our office.
Should you have any questions, please let us know
Promoting Health and Fitness,
Hour Fitness Corporate Office

Dear *** ***
Pursuant to your membership agreement with Hour Fitness, your membership is eligible for an annual dues increase after the initial prepaid termPlease note that this increase was not a decision which we took lightlyHowever, it was an important and necessary step to ensure we provide all of our members with a clean, friendly, well-maintained club experience
We are unable to comply with your request to reduce your annual duesHowever, we do believe that even with the increase, you are still getting a great value at a highly competitive rate
We thank you for being a member and wish you continued success with your future fitness goals
Yours in Fitness, Hour Fitness Corporate

Dear *** ***
Our records indicate that your concern has been resolved by the local General Manager
Should you have any questions, please let us know
Promoting Health and Fitness,
Hour Fitness Corporate

Revdex.com:I have reviewed the response made by the business in reference to complaint ID***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.They did not address any thing, Did you give my money back, then please provide the evidencePlease stop lying, that's not going to workI will take you to the court.Regards,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. The business has already confirmed via email their agreement to allow the exception for the access to the single sports club as I was originally promised. They claimed they could still not confirm that I was made the offer but agreed to it as a settlement of the matter. Other than it taking over months to resolve it has now been resolved to my satisfaction assuming future renewal years will continue to carry this exception as my *** membership offer was lifetime as long as renewed annually
Regards,
*** ***

Dear MsPokorny,Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the voice-mail left for you by our Member Care Specialist.We look forward to speaking with
you soon.Promoting Health and Fitness, Hour Fitness Corporate Office

Dear Ms***,Our records indicate that your concern has been resolved by our office.Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***
Our records indicate that your concern has been addressed by our office. Should you have any further questions,
please let us know.
We wish you continued success with your future
fitness endeavors
Promoting Health and Fitness,
Hour Fitness
Corporate Office

Dear *** ***Our records indicate that your concern has been resolved by the local Club Manager. Should you have any further questions, please let us know. Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***
We have received a copy of your comments that were filed with the Revdex.com and sincerely apologize for any inconvenience that this may
have caused
Hour Fitness prides itself on our commitment to provide our members with the
highest level of
satisfaction possibleWe sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities
Our records indicate that your concern has since been addressed by the local Club Manager. Should you have any further
questions or concerns, please let us know
Once again, we apologize for any inconvenience that this may have caused and wish
you continued success with your future fitness goals
Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***
Our records indicate that your concern has been
resolved by our office. Should
you have any further questions, please let us know.
We wish you continued success with your future
fitness goals
Promoting Health and Fitness,
Hour Fitness Corporate
Office