Smith Day Care Learning Center, Inc.

Dear *** ***
Our records indicate that your concern has been resolved by the local General Manager
Should you have any questions, please let is know
Promoting Health and Fitness,
Hour Fitness Corporate

Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
They did not callThere is no contact name or number in their communication so we can call back
Regards,*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Yes I have been in consistent contact with the general manager and he has verbally expressed a membership offer to resolve my concerns. I have requested and still currently waiting for a hard copy of the proposed membership offer to confirm the adjustments we agreed on. I cannot accept an offer unless I get the proposed membership offer in writing.Regards,*** ***

Dear *** *** *** ***
Our records indicate that your concern has been resolved by our officeShould you have any questions, please let us know
Yours in Fitness,
Hour Fitness

I have not recieved any calls, voicemails or email from the business. *** *** Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***

Dear *** ***
Our records indicate that your concern has been resolved by the local Club Manager. Should you have any questions, please let us know. Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***Unfortunately we are unable to reach you by phone to discuss this matterAdditionally, we are unable to leave a voice message as your mailbox is full At your earliest convenience, please provide an alternate phone number where we may reach
you.Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***Our records indicate that your concern has been resolved by the local Club Manager. Should you have any further questions, please let us know. Promoting Health and Fitness, Hour Fitness Corporate Office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to meMy complaint is resolved
Regards,
*** ***

Dear Ms***,Our records indicate that a Member Care Specialist has attempted to contact you in follow up to the feedback you provided to the Revdex.comHowever, they were unable to speak with you. At your earliest convenience, please contact us by calling the phone number
provided in their voice mails.We look forward to speaking with you soon!Promoting Health and Fitness,Hour Fitness Corporate Office

I did receive contact from them but nothing was resolved.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution not satisfactory but ok to close
24Hrs Fitness are not really addressing the issue and they are giving the same responseFuture is not clear and how other customers will also be impacted by this wrong practice
Regards,
*** ***

Dear *** ***
Our records indicate that your concern has been addressed by our office. Should you have any questions, please let us know. Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***
Our records indicate that your concern has been addressed by our office. Should you have any further questions,
please let us know.
We thank you for being a member and wish you continued success with your future
fitness goals
Promoting Health and
Fitness,
Hour Fitness Corporate Office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
You obviously haven't stepped foot in the *** Sport club!!! It is probably the filthiest gym I've ever been in!! Along with equipment and items always broke (i.eDrinking fountains, urinals, vending machines)Along with weights EVERYWHERE!!! It has been brought to the attention of the staff, club manager and district manager, with no resolution! Nobody seems to care of cleanliness of safety of the members!! Staff has no pride in their workplace!!!
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID
***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Predatory business practices Will be filing in small claims court
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this is unacceptable for my voice mail has not been fullOnce again, another excuse!
Regards,
*** ***

Dear *** ***
Our records indicate that your concern has been resolved by the General Manager of your local club
Should you have any questions, please let us know
Promoting Health and Fitness,
Hour Fitness Corporate

Dear *** ***
Unfortunately, we are unable to reach you by phone in order to discuss the feedback you provided to the Revdex.comAt your earliest convenience, please contact us by calling the phone number provided in the voice mails left for you by the local General
Manager
We look forward to speaking with you soon
Promoting Health and Fitness,
Hour Fitness Corporate Office

Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Regards,*** ***
I was told that my membership would never change as long as I maintained my membership