Smith Day Care Learning Center, Inc.

Dear *** ***Our records indicate that your concern has been resolved by our office. Should you have any further questions, please let us know. We thank you for being a member and wish you continued success with your future fitness goals.Promoting Health and Fitness, Hour
Fitness Corporate Office

Dear Ms
***,
Our records indicate that a Member Care Specialist has contacted
you in follow up to the comments you provided to the Revdex.com,
and they have resolved your concern
Should you have any questions, please let us know
Promoting Health and Fitness,Hour Fitness Corporate Office

Dear*** ***Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact us by calling the phone number provided in the voice-mails left for you by the local Club Manager.We look forward to speaking with you
soon.Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***,
Unfortunately, we are unable to reach you in follow up to the additional feedback you provided to the Revdex.comAt your earliest convenience, please contact us by calling the phone number provided in the voice mails left for you by the local General Manager
Sincerely,
Hour Fitness Corporate

Dear *** ***Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact us by calling the phone number provided in the voice-mail left for you by the local Club Manager.We look forward to speaking with you
soon.Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***, Our records indicate that you have been in contact with our office regarding your comments filed with the Revdex.comAdditionally, per your request, a copy of your agreement has been sent to you via email as clarification to the terms of your contract purchased with
Hour Fitness, as well as our annual prepaid dues increase policyIf you have any question, please let us know.Yours in Fitness,Hour Fitness Corporate

Dear Mr***,
The District Manager of your local club has confirmed that they
have contacted you in follow up to the additional comments you provided to the
Revdex.com.
As per your conversation with the District Manager, we have
investigated your feedback. We are sorry to hear that you are not
satisfied with the outcomeHowever, as a company, we feel that we have made a
good faith effort in addressing your concernAdditionally, as a former Hour
Fitness employee, you are aware of company rules and policiesAs such, our
position remains the same at this time based on our findings
Sincerely,Hour Fitness Corporate Office

Dear *** ***Unfortunately we are unable to reach you by phone to discuss this matter and there is no option to leave a voicemail. At your earliest convenience, please provide an alternate phone where we may contact you in follow up to your concern. Welook forward to
speaking with you soon.Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***
Unfortunately we are unable to reach you by phone to discuss this
matter. At your earliest
convenience, please contact our office by calling the phone number provided in
the voice-mails left for you by our Member Care Specialist
We look
forward
to speaking with you soon
Promoting Health and Fitness,
Hour Fitness Corporate Office

Dear *** ***
Our records indicate that your concern has been addressed by the local Club ManagerShould you have any questions, please let us know
Promoting Health and Fitness,
Hour Fitness Corporate

Dear Mr***,Our records indicate that a Member Care Specialist has attempted to contact you in follow up to the comments you provided to the Revdex.comUnfortunately, they were not able to speak with youAt your earliest convenience, please contact us by calling the phone number
provided in their voicemails.We look forward to speaking with you soon!Promoting Health and Fitness,Hour Fitness Corporate Office

Dear *** ***Unfortunately we are unable to reach you by phone to discuss this matter as there is no voicemail option for the phone number you provided in your correspondence. At your earliest convenience, please provide an alternate phone number where you can
be reached so we may assist you
We look forward to speaking with you soon.Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the voice-mails left for you by our Member Care Specialist.We look forward to speaking with
you soon.Promoting Health and Fitness, Hour Fitness Corporate Office

Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Regards,*** *** Please have someone call me as I'm not satisfied and feel that I should pay the original rate that *** charged me

Dear *** ***Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact us by calling the phone number provided in the voice-mails left for you by the local Club Manager.We look forward to speaking with you
soon.Promoting Health and Fitness, Hour Fitness Corporate Office

Dear *** ***
Our records indicate that a Member Care Specialist has contacted you in follow up to the additional feedback you provided to the Revdex.comUnfortunately we were unable to reach you. At your earliest convenience, please contact our office by calling the phone number provided in our voice-mail
We look forward to speaking with you soon.Promoting Health and Fitness, Hour Fitness Corporate Office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear Ms***,Our records indicate that a Member Care Specialist has contacted you in follow up to the comments you provided to the Revdex.com, and they have addressed your concern.Should you have any questions, please let us know. Promoting Health and Fitness,Hour Fitness
Corporate Office

Dear Ms
***,
Our records indicate that a Member Care Specialist has contacted
you in follow up to the comments you provided to the Revdex.com,
and they have resolved your concern
Should you have any questions, please let us know
Promoting Health and Fitness,Hour Fitness Corporate Office

Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The club manager did call and is requesting the original contract from their administrationOnce she gets this she can verify that my original *** membership was an all state all club "Gold" account with all privileges the club had available and try to carry over my benefits to the hour fitness membershipI wish to keep the complaint open until this actually happens.Regards,*** ***