Smith Day Care Learning Center, Inc.

Revdex.com:
I have reviewed the? response made by the business in reference to complaint ID ***, and the response is the same non-sense as beforeI have provided my email ID : ***? to hour CorporateWhat is preventing you from sending me an email.My writeup provides all the details and yet, they are continuing to play games which is ridiculous.Just send me an email and I will respond to it in a timely manner
Regards,
***? ***

Dear *** ***
Our records indicate that your concern has been addressed by our officeShould you have any questions, please let us know
Yours in Fitness,
Hour Fitness Corporate

Dear *** ***
Our records indicate that a Member Care Specialist has attempted to contact you in follow up to your concernUnfortunately, we were not able to reach you as the phone number you provided does not have a voicemail optionAt your earliest convenience, please provide an alternate
phone number where you can be reached.?
Thank you,Hour Fitness Corporate
?

Revdex.com:
I have reviewed
the? response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below
I did receive an email and phone message from the local facility, I have been in contact and will meet once Im recovered from a hospital stay, however this is no excuse for Corporate to just toss this off to a local level as many of my questions were corp based not only just local basedIt still shows the lack of professionalism the hour group has.?

Dear *** ***Our records indicate that the requested refund has been processed and refund check #*** was mailed to your address on file on July 14, ?
Sincerely,Hour Fitness Corporate Office

Revdex.com:
I have reviewed the? response made by the business
in reference to complaint ID ***, and find that this resolution would be satisfactory to me.? I will wait? for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear *** ***Our records indicate that your concern has been resolved by our officeShould you have any questions, please let us know.Your in Fitness,Hour Fitness Corporate Office

Dear *** ***
Our records indicate that your concern has been addressed by our officeShould you have any questions, please let us know
Yours in Fitness,
Hour Fitness Corporate

Dear Ms***,
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Our records indicate
that a Member Care Specialist has attempted to contact you in follow up to the
comments you provided to the Revdex.comUnfortunately, they were
unable to speak with you.?
At your earliest convenience, please contact us by
calling the phone number provided in their voicemails for assistance
We look forward to
speaking with you soon!
Promoting Health and
Fitness,Hour Fitness
Corporate Office

Dear *** ***
?
The local Club Manager has confirmed with our office that he has contacted you and made arrangements to meet you in the club in order to address your feedback and successfully resolve your concernShould you have any further questions or require additional assistance, please let us know
Promoting Health and Fitness,
Hour Fitness Corporate Office

Revdex.com:
I have reviewed the? response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me? my phone number is *** I currently work from 8- but I can answer if I'm not in a meetingI look foward to hearing from a Revdex.com representative?
Regards,
*** ***

Dear *** ***Our records indicate that your concern has been addressed by our officeIf you have any questions, please let us know.Yours in Fitness,Hour Fitness Corporate

Revdex.com:
I have reviewed the? response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.? I will wait? for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear *** ***
Our records indicate that your concern has since been resolved by our
office.? Should you have any further
questions, please let us know
Promoting Health and Fitness, Hour Fitness Corporate Office

Revdex.com:
Why are Hour Fitness records indicating such a thing? Your records are indicating ridiculous nonsenseI request Hour Fitness to share with the Revdex.com additional informationThe response from the business seems fishyVery unnecessary indeed
I have reviewed the? response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below.Regards,*** *** Regards,
*** ***

Dear *** ***
Our records indicate that your concern has been resolved by the Sales Manager at your local clubShould you have any questions, please let us know
Promoting Health and Fitness,
Hour Fitness Corporate

Dear Mr***,
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Our records indicate
that a Member Care Specialist has attempted to contact you in follow up to the
comments you provided to the Revdex.comUnfortunately, they were
unable to speak with you.?
At your earliest convenience, please contact us by
calling the phone number provided in their voicemail for assistance
We look forward to
speaking with you soon!
Promoting Health and
Fitness,Hour Fitness
Corporate Office
?

Revdex.com:
I have reviewed the? response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me.? I will wait? for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear Ms***,
New Roman",serifTimes New Roman"">
Our records indicate
that a Member Care Specialist has attempted to contact you in follow up to the
comments you provided to the Revdex.comUnfortunately, they were
unable to speak with you.?
At your earliest convenience, please contact us by
calling the phone number provided in their voicemails for assistance
We look forward to
speaking with you soon!
Promoting Health and
Fitness,Hour Fitness
Corporate Office

Dear *** ***
Our records indicate that a Member Care Specialist has attempted to contact you in follow up to the additional comments you provided to the Revdex.com but they were unable to reach youAt your earliest convenience, please contact us by calling the phone number provided in their voicemail
Sincerely,
Hour Fitness Corporate Office