Dear Mr [redacted] , ",sans-serif>Our records indicate that a Member Care Specialist has contacted you in follow up to the comments you provided to the Revdex.com, and they have resolved your concern Should you have any questions, please let us know Promoting Health and Fitness,Hour Fitness Corporate Office ?
Revdex.com:I have reviewed the? response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below.24hrs fitness are not calling in my primary cell phone # [redacted] - Each time someone calls, they don't leave a direct line and I end up explaining over and over the situation and each one defer the answer to someone else to call me backThis circle game has been going around for past 60daysRegards, [redacted]
Dear [redacted] Our records indicate that a Member Care Specialist has contacted you in follow up to your concernUnfortunately, we were not able to speak with you as you stated it wasn't a good time to take our call? At your earliest convenience, please return our call for further assistance We look forward to hearing from you soon Yours in Fitness,Hour Fitness Corporate
Revdex.com:I have reviewed the? response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below.No solution or any serious reply? to my legitimate request what so ever.Regards, [redacted]
Dear [redacted] Unfortunately we are unable to reach you by phone to discuss this matter.? At your earliest convenience, please contact our office by calling the phone number provided in the? voice-mails? left for you by our Member Care Specialist We thank you in advance for your patience while resolving this matter and look forward to your reply Promoting Health and Fitness, Hour Fitness Corporate Office
Dear Ms [redacted] , Thank you for your response As previously mentioned, we would like the opportunity to speak with you regarding your concern; however we have been unable to do so to datePlease note that it’s important that we have the opportunity to speak with you in order to clarify the terms of your agreement, as well as ask you the appropriate? questions to help you and determine the next steps to resolve your concern Once again, we ask that you please contact our office at your earliest convenience so we can assist you with this matterPlease call #866-417-for assistance ? ? ? ? ? ? ? ? ? ? ? ? ? ? Sincerely, ? ? ? ? ? ? ? ? ? ? ? ? ? ? Hour Fitness Corporate Office
Dear [redacted] Our records indicate that you were contacted by a Member Care Specialist from our office on 10/27/However, we were unable to reach you to discuss this matterAt your earliest convenience, please contact our office by calling the phone number provided in our voicemail.We look forward to speaking with you soon.Promoting Health and Fitness,Hour Fitness Worldwide, Inc
Revdex.com:I have reviewed the? response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below.Business claims they can help but only if I do it on their termsIf they wanted to they could quite easily take me out of the system completely so no further payment would be requiredThere reference to contract terms signed are not valid considering the associate in person told me specifically that I could leave "whenever I wanted with no charge"Very misleading, misguided business practice.Regards, [redacted]
Dear Mr***, Our records indicate that your concern has been addressed by our officeShould you have any questions, please let us know Promoting Health and Fitness, Hour Fitness Corporate Office
Revdex.com: I have reviewed the? response made by the business in reference to complaint ID [redacted] ? Patty from hour fitness contacted me at [redacted] ? I agreed to pay last years fee, this years fee, and an initiation fee totally to reinstate my membership with all the terms of my previous membership? It was an all club membership with a yearly yearly renewal fee? Thank you so much for your help? I attempted this matter on my own and got no where with them? So thanks so much for your help in attempting to resolve this issue? Regards, [redacted]
Dear Ms [redacted] ,Our records indicate that a Member Care Specialist has attempted to contact you in follow up to the comments you provided to the Revdex.comUnfortunately, they were unable to reach youAt your earliest convenience, please contact us by calling the phone number provided in their voice mails.? We look forward to speaking with you soon!Promoting Health and Fitness,Hour Fitness Corporate Office
Dear [redacted] Our records indicate that your concern has been resolved by our office.? Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office
Dear [redacted] Unfortunately we are unable to reach you by phone to discuss this matter.? ? At your earliest convenience, please contact us by calling the phone number provided in the? voice-mails? left for you by the local Club Manager.We? look forward to speaking with you soon.Promoting Health and Fitness,? Hour Fitness Corporate Office
Dear Mr [redacted] ,During your last conversation with our office, you indicated that you were not able to speak with ***? regarding this issue due to a medical concern you were experiencing at the time.At your earliest convenience, please contact us by calling #866-417-so we may further assist you with this matter.Sincerely,Hour Fitness Corporate Office
Dear [redacted] ***Our records indicate that your concern has since been addressed by the local Club Manager.? Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office
Dear [redacted] Our records indicate that your concern has been addressed by our the local Club Manager.? ? Should you have any questions, please let us know.? Promoting Health and Fitness,? Hour Fitness Corporate Office
Revdex.com:I have reviewed the? response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear belowI haven't received the refund of $29.99.Regards, [redacted] ***
Dear [redacted] ***We are sorry to hear that you did not receive the voice message we left you on 12/11/using your phone number currently on filePlease contact [redacted] for further assistance.Thank you,Hour Fitness?
Dear Ms [redacted] ,Our records indicate that a Member Care Specialist has attempted to contact you in follow up to the feedback you provided to the Revdex.comHowever, they were unable to speak with you.? At your earliest convenience, please contact us by calling the phone number provided in their voice mails.We look forward to speaking with you soon!Promoting Health and Fitness,Hour Fitness Corporate Office
Dear [redacted] A copy of your membership agreement has been provided to the Revdex.com as requested.? Sincerely,? Hour Fitness Corporate Office
Dear Mr [redacted] , ",sans-serif>Our records indicate that a Member Care Specialist has contacted you in follow up to the comments you provided to the Revdex.com, and they have resolved your concern Should you have any questions, please let us know Promoting Health and Fitness,Hour Fitness Corporate Office ?
Revdex.com:I have reviewed the? response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below.24hrs fitness are not calling in my primary cell phone # [redacted] - Each time someone calls, they don't leave a direct line and I end up explaining over and over the situation and each one defer the answer to someone else to call me backThis circle game has been going around for past 60daysRegards, [redacted]
Dear [redacted] Our records indicate that a Member Care Specialist has contacted you in follow up to your concernUnfortunately, we were not able to speak with you as you stated it wasn't a good time to take our call? At your earliest convenience, please return our call for further assistance We look forward to hearing from you soon Yours in Fitness,Hour Fitness Corporate
Revdex.com:I have reviewed the? response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below.No solution or any serious reply? to my legitimate request what so ever.Regards, [redacted]
Dear [redacted] Unfortunately we are unable to reach you by phone to discuss this matter.? At your earliest convenience, please contact our office by calling the phone number provided in the? voice-mails? left for you by our Member Care Specialist We thank you in advance for your patience while resolving this matter and look forward to your reply Promoting Health and Fitness, Hour Fitness Corporate Office
Dear Ms [redacted] , Thank you for your response As previously mentioned, we would like the opportunity to speak with you regarding your concern; however we have been unable to do so to datePlease note that it’s important that we have the opportunity to speak with you in order to clarify the terms of your agreement, as well as ask you the appropriate? questions to help you and determine the next steps to resolve your concern Once again, we ask that you please contact our office at your earliest convenience so we can assist you with this matterPlease call #866-417-for assistance ? ? ? ? ? ? ? ? ? ? ? ? ? ? Sincerely, ? ? ? ? ? ? ? ? ? ? ? ? ? ? Hour Fitness Corporate Office
Dear [redacted] Our records indicate that you were contacted by a Member Care Specialist from our office on 10/27/However, we were unable to reach you to discuss this matterAt your earliest convenience, please contact our office by calling the phone number provided in our voicemail.We look forward to speaking with you soon.Promoting Health and Fitness,Hour Fitness Worldwide, Inc
Revdex.com:I have reviewed the? response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear below.Business claims they can help but only if I do it on their termsIf they wanted to they could quite easily take me out of the system completely so no further payment would be requiredThere reference to contract terms signed are not valid considering the associate in person told me specifically that I could leave "whenever I wanted with no charge"Very misleading, misguided business practice.Regards, [redacted]
Dear Mr***, Our records indicate that your concern has been addressed by our officeShould you have any questions, please let us know Promoting Health and Fitness, Hour Fitness Corporate Office
Revdex.com: I have reviewed the? response made by the business in reference to complaint ID [redacted] ? Patty from hour fitness contacted me at [redacted] ? I agreed to pay last years fee, this years fee, and an initiation fee totally to reinstate my membership with all the terms of my previous membership? It was an all club membership with a yearly yearly renewal fee? Thank you so much for your help? I attempted this matter on my own and got no where with them? So thanks so much for your help in attempting to resolve this issue? Regards, [redacted]
Dear Ms [redacted] ,Our records indicate that a Member Care Specialist has attempted to contact you in follow up to the comments you provided to the Revdex.comUnfortunately, they were unable to reach youAt your earliest convenience, please contact us by calling the phone number provided in their voice mails.? We look forward to speaking with you soon!Promoting Health and Fitness,Hour Fitness Corporate Office
Dear [redacted] Our records indicate that your concern has been resolved by our office.? Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office
Dear [redacted] Unfortunately we are unable to reach you by phone to discuss this matter.? ? At your earliest convenience, please contact us by calling the phone number provided in the? voice-mails? left for you by the local Club Manager.We? look forward to speaking with you soon.Promoting Health and Fitness,? Hour Fitness Corporate Office
Dear Mr [redacted] ,During your last conversation with our office, you indicated that you were not able to speak with ***? regarding this issue due to a medical concern you were experiencing at the time.At your earliest convenience, please contact us by calling #866-417-so we may further assist you with this matter.Sincerely,Hour Fitness Corporate Office
Dear [redacted] ***Our records indicate that your concern has since been addressed by the local Club Manager.? Should you have any questions, please let us know.Promoting Health and Fitness,Hour Fitness Corporate Office
Dear [redacted] Our records indicate that your concern has been addressed by our the local Club Manager.? ? Should you have any questions, please let us know.? Promoting Health and Fitness,? Hour Fitness Corporate Office
Revdex.com:I have reviewed the? response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.? For your reference, details of the offer I reviewed appear belowI haven't received the refund of $29.99.Regards, [redacted] ***
Dear [redacted] ***We are sorry to hear that you did not receive the voice message we left you on 12/11/using your phone number currently on filePlease contact [redacted] for further assistance.Thank you,Hour Fitness?
Dear Ms [redacted] ,Our records indicate that a Member Care Specialist has attempted to contact you in follow up to the feedback you provided to the Revdex.comHowever, they were unable to speak with you.? At your earliest convenience, please contact us by calling the phone number provided in their voice mails.We look forward to speaking with you soon!Promoting Health and Fitness,Hour Fitness Corporate Office