Sprint Now Part of T-Mobile

Hello, I am so frustrated I not even know where to start.right of the batt, I defiantly recommend to stay as far as you can from Sprint. its not worth the hassle and head ache plus the money you end up loosing because you are so frustrated that you want to leave. last Jun I got suck into low priced line and half price galaxy 8 . well they have been charging me full price plus charges like insurance that I never agreed to.I have made at least 2 call a month to correct my billing and every time the call goes overseas and everyone has promised me this would be the last time and they had gotten it fixed and the next month is the same thing. it takes so much time to call and explain the whole situation every time and every time they say well the last person didi not put the codes the right place or did not do it right and next month again the same thing.
I am tired and exhausted I asked what is my penalty to just pay and leave the company.they hang up and of course you are frustrated and don't feel like calling back and explain the situation again. NEVER SPRINT. I am warning you you will be very sorry with service and customer service.I am surprised government hint don't anything. stay away, pay a little more but go with someone who will take care of their issues not even yours

Hello, I am so frustrated I not even know where to start.right of the batt, I defiantly recommend to stay as far as you can from Sprint. its not worth the hassle and head ache plus the money you end up loosing because you are so frustrated that you want to leave. last Jun I got suck into low priced line and half price galaxy 8 . well they have been charging me full price plus charges like insurance that I never agreed to.I have made at least 2 call a month to correct my billing and every time the call goes overseas and everyone has promised me this would be the last time and they had gotten it fixed and the next month is the same thing. it takes so much time to call and explain the whole situation every time and every time they say well the last person didi not put the codes the right place or did not do it right and next month again the same thing.
I am tired and exhausted I asked what is my penalty to just pay and leave the company.they hang up and of course you are frustrated and don't feel like calling back and explain the situation again. NEVER SPRINT. I am warning you you will be very sorry with service and customer service.I am surprised government hint don't anything. stay away, pay a little more but go with someone who will take care of their issues not even yours

I open an account with Sprint 10/17. One line on my account hasn’t worked right since the first month. It freezes, people can’t here when I call or they call.. Keyboard freezes.Wont let me op n my apps at times. Have taken it to the store twice and have made 6 phone calls. Nothing is being done. Said they the phone is malfunctioning but never replace the phone

I open an account with Sprint 10/17. One line on my account hasn’t worked right since the first month. It freezes, people can’t here when I call or they call.. Keyboard freezes.Wont let me op n my apps at times. Have taken it to the store twice and have made 6 phone calls. Nothing is being done. Said they the phone is malfunctioning but never replace the phone

I open an account with Sprint 10/17. One line on my account hasn’t worked right since the first month. It freezes, people can’t here when I call or they call.. Keyboard freezes.Wont let me op n my apps at times. Have taken it to the store twice and have made 6 phone calls. Nothing is being done. Said they the phone is malfunctioning but never replace the phone

It has taken us 3 years to reconcile a $150 charge for a machine that we had turned in 3 years ago!! My husband has spent countless hours on the phone trying to resolve this issue and got the run around each time he called. I wish I could give less than 1 star. We will never, ever do business with Sprint again.

It has taken us 3 years to reconcile a $150 charge for a machine that we had turned in 3 years ago!! My husband has spent countless hours on the phone trying to resolve this issue and got the run around each time he called. I wish I could give less than 1 star. We will never, ever do business with Sprint again.

It has taken us 3 years to reconcile a $150 charge for a machine that we had turned in 3 years ago!! My husband has spent countless hours on the phone trying to resolve this issue and got the run around each time he called. I wish I could give less than 1 star. We will never, ever do business with Sprint again.

complete bait and switch tactic on paying off line switching fees, never been compensated for switching my verizon phone to sprint 3 months later

complete bait and switch tactic on paying off line switching fees, never been compensated for switching my verizon phone to sprint 3 months later

complete bait and switch tactic on paying off line switching fees, never been compensated for switching my verizon phone to sprint 3 months later

After being with Sprint for 8yrs on my fiances' account and 8yrs prior on my account, I left in between to try other cell providers. Came back to sprint because they seemed to be better then other companys. Recently we had a new store in Brooklawn NJ near me open up. My friend (who is not caucasion, like myself) told me to go there for any questions, they are super fast and super nice. I knew my all the info in my account, after all I have a lot of experience with Sprint. But this experience was one I wish I had never experienced. Me and my 2 Adult children walked in and was told that I was next, which was not the case. So after 45mins of what was supposed to be a few mins. I told the man who said he was the store manager could not help give me basic information on their sprint plans, this is the Brooklawn NJ store. Sprint will be losing 3 accounts, if this is customer service face to face I want nothing to do with it.. The man quickly moved onto the next customer and rudely told me he couldn’t help me.

After being with Sprint for 8yrs on my fiances' account and 8yrs prior on my account, I left in between to try other cell providers. Came back to sprint because they seemed to be better then other companys. Recently we had a new store in Brooklawn NJ near me open up. My friend (who is not caucasion, like myself) told me to go there for any questions, they are super fast and super nice. I knew my all the info in my account, after all I have a lot of experience with Sprint. But this experience was one I wish I had never experienced. Me and my 2 Adult children walked in and was told that I was next, which was not the case. So after 45mins of what was supposed to be a few mins. I told the man who said he was the store manager could not help give me basic information on their sprint plans, this is the Brooklawn NJ store. Sprint will be losing 3 accounts, if this is customer service face to face I want nothing to do with it.. The man quickly moved onto the next customer and rudely told me he couldn’t help me.

After being with Sprint for 8yrs on my fiances' account and 8yrs prior on my account, I left in between to try other cell providers. Came back to sprint because they seemed to be better then other companys. Recently we had a new store in Brooklawn NJ near me open up. My friend (who is not caucasion, like myself) told me to go there for any questions, they are super fast and super nice. I knew my all the info in my account, after all I have a lot of experience with Sprint. But this experience was one I wish I had never experienced. Me and my 2 Adult children walked in and was told that I was next, which was not the case. So after 45mins of what was supposed to be a few mins. I told the man who said he was the store manager could not help give me basic information on their sprint plans, this is the Brooklawn NJ store. Sprint will be losing 3 accounts, if this is customer service face to face I want nothing to do with it.. The man quickly moved onto the next customer and rudely told me he couldn’t help me.

Horrible service, I don't have service in the middle of freaking downtown.

Horrible service, I don't have service in the middle of freaking downtown.

Horrible service, I don't have service in the middle of freaking downtown.

I open an account with Sprint 10/17. One line on my account hasn’t worked right since the first month. It freezes, people can’t here when I call or they call.. Keyboard freezes.Wont let me op n my apps at times. Have taken it to the store twice and have made 6 phone calls. Nothing is being done. Said they the phone is malfunctioning but never replace the phone

I open an account with Sprint 10/17. One line on my account hasn’t worked right since the first month. It freezes, people can’t here when I call or they call.. Keyboard freezes.Wont let me op n my apps at times. Have taken it to the store twice and have made 6 phone calls. Nothing is being done. Said they the phone is malfunctioning but never replace the phone

It has taken us 3 years to reconcile a $150 charge for a machine that we had turned in 3 years ago!! My husband has spent countless hours on the phone trying to resolve this issue and got the run around each time he called. I wish I could give less than 1 star. We will never, ever do business with Sprint again.