Stahl Construction Company

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. They have managed to cancel the hotel reservations through [redacted] which was combined with my flight. The other hotel reservation which was a stand-alone will now be used as my hotel booking. The cancelled hotel portion was to be refunded at the full amount.  
Sincerely,
[redacted]











5/5/2016






Complaint

-On Saturday, April 9, 2016, I made a reservation through Priceline.com for a room for two persons at the [redacted] for two (2) nights, May 20th and 21st. The Priceline Trip Number: [redacted]. The [redacted] confirmation number was [redacted] The total charges were USD...

$319.70 and I paid this with my personal credit card. The purpose of this trip was a conference in Philadelphia scheduled for May 20th 2016.
-I was informed on Wednesday, April 20, that the conference for this trip had been cancelled for business reasons. I therefore determined that I would instead take my daughter and grandson on a bus tour of Philadelphia, a tour of Independence Hall and a visit to my birthplace, [redacted].
-I contacted Priceline.com and requested that the [redacted] reservation be amended to add the evening of May 19th to the reservation and was told that this could NOT be done due to Priceline.com's security concerns.
-I therefore asked that the original two day reservation be cancelled and my advance credit card purchase of USD $319.70 be refunded.
-Priceline.com REFUSED to do this unless I contacted the [redacted] and had an employee, by name, say that the [redacted] would cancel the reservation. I did so, the employee's name was Taylor V[redacted].
-I called Priceline.com back and was told that Priceline would have to verify the voracity of my statement.
-I told Priceline to do what they had to do and call me back. (This is all on 4/21/16)
-Instead of a call-back (they had my number on the reservation form), they sent me an email asking me to AGAlN call the Priceline Customer Service. I did so.
-The Lady answering stated that they needed 30 minutes to get some information (she was on a cell phone and the connection was very bad.)
-Since Priceline.com is a reputable company, I would expect a simple cancellation and a refund to my credit card. This has NOT happened to this hour-(4/21/16 @5:37PM EDT.)







Desired Resolution

-Priceline.com should refund USD #319.70 to my credit card account forthwith.

Consumer Business Dialog

[redacted]   Thank you for taking the time to contact us regarding your reservation at th[redacted] for Trip Number [redacted]   I am writing to let you know that we received your Revdex.com concern in our Executive Offices.   I understand that you requested to...

cancel this reservation. We have reviewed your case with the property and they refused to refund your reservation. However, since we value your business, we decided to make a one-time exception and refund your booking in full. You will be receiving the entire amount of $304.83.   Your refund will be processed by our system back to your bank within 1 business day; however, since bank processing time varies, kindly check with them if you do not see the refund in your account within a few days.   Thank you for your patience while we resolved your issue, and I hope you find this information helpful.   Sincerely,   [redacted] Executive Offices

Complaint: [redacted]
I am rejecting this response because:The vehicle I was offered when I went to the [redacted] company was not a Specialty Vehicle.  According to the company themselves, my car type was NOT listed as a Specialty Vehicle, but as a "Manager's Special" which according to Thrifty was any car that was available.  The representative at the Thrifty rental car company said that if my vehicle type was given to them by Priceline as a Specialty Vehicle then I would have received a vehicle such as a truck.  A compact car is not what I would have received and in their system it was not listed as a Specialty vehicle.  I did not receive the vehicle that I reserved, nor did I receive a vehicle that met the classifications listed in my confirmation email.
Sincerely,
[redacted]

[redacted]
[redacted]
[redacted]
[redacted]   Good Evening,      I would like to retract my complaint as it has been resolved. Thank you for your time.

Hi. Please see the response we sent to the customer below. Thanks. [redacted]
*Thank you for taking the time to contact us regarding your rental car reservation with Alamo Rent a Car for Trip Number [redacted] I am writing to let you know that we have received your Better...

Business Bureau concern in our Executive Offices. We understand that you would like a refund of the Collision Damage Insurance that you purchased on this rental car reservation. Your refund has been processed. A refund for $33.00 was issued on October 26, 2016. We will issue a refund to your bank within one business day. Your bank will then post it to your account. The bank processing time varies so please check with them if you do not see it in your account within a few days. I hope you find my reply helpful and we thank you for your time. Sincerely,
[redacted]Executive Offices

I
have received the consumer’s additional comments.  As you requested, I have again reviewed this
matter to see if we overlooked anything that might support a more favorable
conclusion. Unfortunately, there is nothing we can add to what has already been
stated in our previous correspondence. Prior to
submitting the request, we provided the Contract Page for review. The page
allows our customer to check details of the request and has a map disclosing
the shaded area where the rental car company can is located. Attached hereto is
a copy of the consumer’s initialed contract page authorizing the terms and conditions
of the purchase, including the pick-up and drop off location.
 [redacted]
 
I
am sorry that we are unable to assist the consumer any further in this
situation.
 
Sincerely,
[redacted]
priceline.com
 
 
This
checkout page for trip number [redacted] was submitted on 2015-06-23 00:04:20









 
[redacted]
*        *
*        *
*        [redacted]
*        **
[redacted]
[redacted]
*
[redacted]
**
[redacted]
 
Driver's age at pickup

25 and over













Security Deposit:

Debit
cards are not currently accepted for Express Deals security deposits.

Please indicate what the driver
will provide for the refundable deposit required at the rental counter:
Credit Card
Debit Card

The
debit card presented at the counter must be in the primary driver's name.
Any funds used for the deposit cannot be accessed until after the car is
returned. The amount required depends upon car type, rental period, and
optional items.




The
credit card presented at the counter must be in the primary driver's name.
The amount of credit required depends upon car type, rental period, and
optional items.







Important
Information
·       
Rental cars are
non-refundable, non-transferable and non-changeable even if the reservation
is not used.
·       
If your
request is successful, Priceline will immediately lock in your reservation
and charge your form of payment. If your reservation is not successfully
booked, you will not be charged.
·       
Additional
charges may apply at the counter if you pick up or drop off the car at a
different date, time, or location than you requested for your reservation.
·       
Your
reservation does not include vehicle liability, collision or personal
accident coverage for your rental car. You should determine if you have
insurance coverage prior to pick-up.
·       
The
rental partner will charge the driver at the rental counter for optional items
you add to your reservation, including any child seats or special requests.
·       
Only the
driver will be able to pick up the rental car at the counter and must present
a valid driver's license in his/her name. An additional driver can be added
at the counter for a fee payable directly to the rental car company.
·       
Prices
are not guaranteed until booking is completed.
·       
The
driver will be required to present a valid credit or debit card in his/her
name for the refundable security deposit.
·       
The
amount for the refundable security deposit required at the rental counter
depends upon the car type, rental period, and optional items. Pre-paid cards
or cash will not be accepted for the security deposit. If the driver provides
a credit card for the security deposit, the security deposit will be released
back onto the card once the vehicle is returned. If the driver provides a
debit card for the security deposit, proof of round trip airline travel may
be required and any funds used for the deposit cannot be accessed until after
the car is returned.

[redacted]
I have read, accept and agree to
abide by priceline.com's terms and conditions and privacy policy.

[redacted]   Thank you for contacting us regarding your reservation with [redacted] booked under Trip Number [redacted]   We are writing to let you know that we have received your Revdex.com concerns in our Executive Offices. We understand you are unhappy with the schedule...

changes that occurred on your itineraries which caused you tickets to be refunded.   We reviewed our database and confirmed the schedule change happened on 2/23/17, which an email was sent to you advising of this and the information was viewed online. We are sorry if you are unhappy with the options; however, we have no control over schedule changes that occur on an itinerary and we are unable to offer compensation for the inconvenience.   Thank you for choosing to email us today. I hope you found my reply helpful! Please email us again if you need anything else.   Sincerely,   [redacted] Executive Offices

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Hi. Please see the summary of our research for this customer.Issue: I spoke with [redacted] and I have verified that she booked 7 reservations with us travelling with [redacted] (7N) for the same itineraries. All PNRs were affected by a drastic schedule change and because of that she’s...

demanding for a hotel stay that accommodates 7 people in [redacted] (SDQ) for the outbound and for the return. I have contacted 7N and spoke with two agents ([redacted]) from [redacted]. Both of them advised that the issue is already escalated to their management. I advised [redacted] that the airline is actively working on their case but she’s unhappy because she has been waiting for their resolution for 21days now. I called 7N again to possibly talk to the department who is currently handling the case, I was told that they do not have a phone and I can only reach them via email [redacted] I have advised that customer that we will wait for the airlines response but she demands to have an answer until tomorrow. She asked for a full refund and a compensation. She threaten that she will be calling the corporate office again and again if we do not provide a compensation and refund for the tickets. Resolution: I have re-booked all the passengers on the same exact flights per their request and currently in communication with [redacted] in reissuing all the tickets. We provided a $50 per ticket ([redacted] compensation due to drastic schedule change via refund request. Per my conversation with [redacted] she already booked a hotel in SDQ and still contacting [redacted] for compensation.

I understand that you would like to get a refund for this ticket. We have reviewed your reservation and based on the contract page, you agreed that the flight will be leaving between 6am to 2pm. Since the flight given at 8:35am did not work for you we offered to cancel the...

reservation with a fee of $15.00 but you did not agree to cancel. Since the ticket has been used we will not be able to provide you a refund.  We apologize that your request was not resolved to your satisfaction, however, the matter was given every consideration and we are unable to provide the resolution requested. Sincerely,Executive Offices

Complaint: [redacted]
I am rejecting this response because:  who is billing my credit card?  When called the number provided from the Hotel they state they are priceline.com.  That is who I spoke with in customer relations to voice my concern.  They never told me about this other place.  Does not add up.
Sincerely,
[redacted]

I
have received the consumer’s additional comments.  As you requested, I have again reviewed this
matter to see if we overlooked anything that might support a more favorable
conclusion. Unfortunately, there is nothing that can be added to what has
already been stated in our previous correspondence. Although
the consumer may have intended to select a room type and room rate offering an
8+ rating; as noted on the consumer’s contract page, the consumer chose to
select a room rate that did not include or guarantee an 8+ guest rating. Priceline
offers consumer’s options when selecting an Express Deals purchase. The screen
shot provided by the consumer is one of many options listed on the website and
not reflective of the selected purchase. I am sorry that we
are unable to assist the consumer any further in this situation
Sincerely,
[redacted]
priceline.com
 
 
 
This checkout page for trip number [redacted] was submitted on
2015-05-27 09:03:29
$76 per night


















3 Star Hotel in [redacted] for $76/night
This deal saves 40% or more compared to
similar hotels*
Not what you're looking for? See more Express Deals.
.
























Area:

Warm hospitality, green spaces and
historic flavor reign supreme in this area located along [redacted] and the
[redacted]. Visitors can step back into 1830s rural [redacted]... (Click for full
Description)

Star Rating:



What hotel is this?

Guaranteed Amenities:


Indoor or Outdoor Pool
Pets Allowed
Fitness Center


Free Parking
Free Internet
Business Center


Check In:

Fri Jun 19, 2015

Check Out:

Sun Jun 21, 2015

Rooms:



1 Room
2 Rooms
3 Rooms
4 Rooms
5 Rooms
6 Rooms
7 Rooms
8 Rooms
9 Rooms
All
rooms will accommodate up to 2 adults.









Reservation Names:
age 21 or older

Please enter the name of the
person who will be checking into the hotel. They must present a valid photo
ID and credit card.
Room 1
[redacted]
MI:
[redacted]
 
Room 2
First:
MI:
Last
Name:
 
Room 3
First:
MI:
Last
Name:
 
Room 4
First:
MI:
Last
Name:
 
Room 5
First:
MI:
Last
Name:
 
Room 6
First:
MI:
Last
Name:
 
Room 7
First:
MI:
Last
Name:
 
Room 8
First:
MI:
Last
Name:
 
Room 9
First:
MI:
Last
Name:

[redacted]






© 2015
Microsoft Corporation © 2010 NAVTEQ © AND
© 2015
Microsoft Corporation © 2010 NAVTEQ © AND
Your hotel is guaranteed to be in
this area
View a larger map
»

We
Recommend Trip Protection
Trip Protection for this hotel stay
is $10!
Get up to 100% Trip Cancellation and Trip Interruption Protection and
much more.
View Details >>
100% Trip Cancellation and
Trip Interruption Protection reimburses for cancellations due to unforeseen
illness of traveler, family members and traveling companions, death in the
family, job loss or other specified events.
24/7 Live Travel Assistance A real person available to
assist you any time of the day with last minute flight or hotel changes,
luggage locator services, cash transfers, medical assistance services and
emergency services.
Yes!
I'd like to purchase Trip Protection for $5.00 per room, per night. View Terms and Conditions
No,
thanks. I prefer to travel without Trip Protection.
Summary
of Charges



























Price
per night:

$76

Rooms:

1

Nights:

2

Room Subtotal:

$152.00

Travel Insurance

$0.00 ( DECLINED ) + Add
now Recommended!
(remove)


Taxes & Fees:

$28.24

Priceline Hotel Coupon:


-$0.00




Total Price:
All prices are in U.S. Dollar.

$180.24
180.24
180.24 0.00
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Coupon
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Mandatory
fee of is collected at the hotel.
Booking Conditions
All rooms will accommodate up to 2 people. Any Special requests
should be requested through your confirmed hotel and cannot be guaranteed
by Priceline.
Priceline will immediately charge your credit card the
total room charges upon booking.
Reservation is guaranteed for date of check-in only.
Rooms purchased through Priceline Express Deals cannot
be cancelled, changed or transferred and refunds are not allowed.
Hotel Name will be revealed upon booking.
Mandatory Fee: This hotel charges an
additional . This fee will be charged to you directly by the hotel.
Mandatory fees are not optional and typically cover items such as resort
fees, energy charges or safe fees. The amount of the charge is subject to
change.
Pets Policy:
ONE TIME NON-REFUNABLE PET CHARGE OF 15.00 USD FOR A ONE NIGHT STAY. FOR A
MULTIPLE STAY A NON-REFUNABLE PET CHARGE OF 25.00 USD IS REQUIRED.
I agree to the Booking Conditions, Terms and Conditions and Privacy Policy
by booking this room. I agree to the
Booking Conditions, Terms and Conditions, Privacy Policy and the travel insurance Description of Coverage by booking this room.

Thank you for taking the time to contact us regarding your vacation package for Trip Number [redacted].   We are writing to let you know that we received your Revdex.com concern in our Executive Offices.   We understand that you are requesting to change the dates of your...

reservation. You mentioned that the flight portion of your ticket has been addressed by your airline. Your rental car has been cancelled for a full refund of $260.78. We reviewed the hotel portion of your package and made a decision to offer a one-time exception. We can cancel your reservation for a full refund as long as you contact us before July 9, 2017. Please contact us directly at: 1-866-966-7186. The Executive Office hours are 9:00 a.m. to 8:00 p.m. Eastern Time, Monday through Sunday. You will need to enter your Trip number, which is 38660717257 when you contact us.   Please note that the number provided above is a United States phone number, and you may incur toll charges when calling from outside the United States or Canada.   Thank you for choosing to contact us. I look forward to resolving your issue.   Sincerely,   [redacted] Executive Offices

Our record indicates that on April
15, 2015 at 4:05 PM, the consumer purchased a non-refundable hotel room
reservation for same day check-in on April 15, 2015.
According to the consumer, she/he
purchased trip protection along with a non-refundable reservation, and would
like to submit a claim and obtain a refund for a covered reason, in accordance
with the travel insurance policy purchased.
Consumers who wish to submit travel
insurance claims for non refundable purchases must contact the insurance carrier, and all inquiries
concerning the status of a claim must be directed to the insurance carrier.
Online:
[redacted]
By Phone: [redacted] or [redacted]
Mail: [redacted]
E-mail: [redacted]
Claims Procedures
1.     
Emergencies
Arising During Your Trip: Please refer to the [redacted] Service
Section.
2.     
Trip Cancellation
Claims: Contact your travel seller and [redacted] IMMEDIATELY to notify them
of your cancellation and to avoid any non-covered expenses due to late
reporting. [redacted] will then forward the appropriate claim form which must
be completed by you AND THE ATTENDING PHYSICIAN, if applicable.
3.     
Trip
Interruption Claims:
Report your claim as soon as possible to [redacted]. Provide the policy
number, your travel dates, and details describing the nature of your loss. Upon
receipt of this information, [redacted] will promptly forward you the
appropriate claim form to complete.
Online:
[redacted]
By Phone: [redacted]
Mail: [redacted] I [redacted]
E-mail: [redacted]
Important: In
order to facilitate prompt claims settlement upon your return, be sure to
obtain as applicable: detailed medical statements from Physicians in attendance
where the Injury or Sickness occurred.
This plan was designed and is administered by [redacted].
Attached hereto, is a copy of the consumer’s contract page
authorizing the terms and conditions of the selected purchase.
 
We thank you for the
opportunity to clarify.
Sincerely,
[redacted]
Priceline.com
 
 
 
 
This checkout page for trip number [redacted] was submitted on
2015-04-15 16:05:46
$246 per night


















5 Star Hotel in [redacted] and [redacted] Area for
$246/night
This deal saves 18% or more compared to
similar hotels*
Not what you're looking for? See more Express Deals.
.




































Area:

At the foot of the steep [redacted] is an exciting metropolis. Visit the
[redacted] area where the [redacted] took place. Take a tour of... (Click for full
Description)

Star Rating:



What hotel is this?

Guest Score:

Rated
9.0
out of 10 (or higher)






Guaranteed Amenities:


Indoor or Outdoor Pool
Restaurant
Fitness Center


Free Internet
Business Center


Check In:

Wed Apr 15, 2015

Check Out:

Thu Apr 16, 2015

Rooms:


All rooms will
accommodate up to 2 adults.

Choose Bed:




























$246
per night

2 Queen Beds



$254
per night

King Bed - Premier Room



$270
per night

2 Queen Beds - Suite



$278
per night

King Bed - Suite


Reservation Names:
age 21 or older

Please enter the name of the
person who will be checking into the hotel. They must present a valid photo
ID and credit card.
Room 1
First:
MI:
Last Name:
 
Room 2
First:
MI:
Last
Name:
 
Room 3
First:
MI:
Last
Name:
 
Room 4
First:
MI:
Last
Name:
 
Room 5
First:
MI:
Last
Name:
 
Room 6
First:
MI:
Last
Name:
 
Room 7
First:
MI:
Last
Name:
 
Room 8
First:
MI:
Last
Name:
 
Room 9
First:
MI:
Last
Name:

Downtown and [redacted]

Your hotel is guaranteed to be in
this area
View a larger map »

We
Recommend Trip Protection
Trip Protection for this hotel stay
is $5!
Get up to 100% Trip Cancellation and Trip Interruption Protection and
much more.
View Details >>
100% Trip Cancellation and
Trip Interruption Protection reimburses for cancellations due to unforeseen
illness of traveler, family members and traveling companions, death in the
family, job loss or other specified events.
24/7 Live Travel Assistance A real person available to
assist you any time of the day with last minute flight or hotel changes,
luggage locator services, cash transfers, medical assistance services and
emergency services.
Yes! I'd like
to purchase Trip Protection for $5.00 per room, per night. View Terms and Conditions
No, thanks. I
prefer to travel without Trip Protection.
Summary
of Charges




























Price per night:

$278

Rooms:

1

Nights:

1

Room Subtotal:

$278.00

Travel Insurance

$5.00 + Add now Recommended! (remove)

Taxes & Fees:

$53.52

Priceline Hotel Coupon:


-$0.00




Total Price:
All prices are in U.S. Dollar.

$336.52
336.52
336.52 0.00
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Coupon
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This coupon is invalid or has expired

Mandatory
fee of is collected at the hotel.
All rooms will accommodate up to 2 people. Special requests
(including preferences for smoking or non-smoking rooms) should be
requested through your confirmed hotel and cannot be guaranteed by
Priceline.
Reservation is guaranteed for arrival on the confirmed
check-in date only. If
you do not check-in on the first day of your reservation and you do not
alert the hotel in advance, the remaining portion of your reservation will
be canceled and you will not be entitled to a refund.
The hotel that is booked may or may not be one that you
have seen during a hotel search on priceline. Any sorting or filtering
options previously used will not apply to this request.
Mandatory Fee: This hotel charges an
additional . This fee will be charged to you directly by the hotel.
Mandatory fees are not optional and typically cover items such as resort
fees, energy charges or safe fees. The amount of the charge is subject to
change.
The reservation holder must present a valid photo ID
and credit card at check-in. The credit card is required for any
additional hotel specific service fees or incidental charges or fees that
may be charged by the hotel to the customer at checkout. These charges may
be mandatory (e.g., resort fees) or optional (parking, phone calls or
minibar charges) and are not included in your per night price.
Hotel rooms reserved through priceline are not eligible
for frequent traveler points, upgrades, vouchers, or other discounts and
incentives.
If your request is accepted,
Priceline will immediately charge your credit card the total cost of your
stay. Rooms purchased through priceline cannot be cancelled, changed or
transferred and refunds are not allowed.
If your request is not accepted, your credit card will not be charged.
Prices are not guaranteed until purchase is complete.
If your request is accepted, Priceline will immediately charge your
PayPal account the total cost of your stay. Rooms purchased through priceline
cannot be cancelled, changed or transferred and refunds are not allowed. If
your request is not accepted, your PayPal account will not be charged. Prices
are not guaranteed until purchase is complete.
Initial
Here: **I have read, accept and agree to abide by priceline.com's
terms and conditions
and privacy policy.
I have read, accept and agree to abide by priceline.com's terms and conditions,
privacy policy
and the travel insurance Description of Coverage.

Thank you for taking the time to contact us regarding your cruise package. We are writing to let you know that we received your Revdex.com concern in our Executive Offices. We understand that you are requesting for a refund of your onboard spending which was supposedly part of your...

package. We forwarded your concern to our Cruise Team for review and resolution. We were advised that a refund for two $75, totaling to $150, was processed. Kindly allow a few business days for your bank to post the refund to your account. We apologize for any inconvenience and hope you find this information helpful. Sincerely, Executive Offices

Complaint: [redacted]
I am rejecting this response because:I have two orders.  The two orders are the same, but the contact page are different, so I have question and contact with your online service. But your service askes me to contact with [redacted].com myself and didn't mention that one of the ordre is booked by the other compay. So the [redacted].com said they did not book two rooms for me  ,but only one room.And I also call the hotel,and they did not find my friends name.  So I think one of the order is unsuccessful.    So I booked it in the same hotel and the same day  from other company,  and the hotel  reservation record  is by another company.  I booked one extra room only because the service did not mention the difference of two orders, and did not mention the second company,only ask me to contact [redacted].com myself.  
Sincerely,
[redacted]

Dear Ms. [redacted]Thank you for taking the time to contact us regarding your rental car reservation with Payless Car Rental under Trip Number [redacted]I am writing to let you know that we have received your Revdex.com complaint in our Executive Offices. We thank you for your...

patience while we research this booking for you. We are currently reviewing your concern and we hope to be in contact with you in one to three business days with an update or resolution. I appreciate your patience while we continue to work to resolve your issue.Sincerely,Nico [redacted]Executive Offices

Hello. We have responded to our customer with the below: Dear [redacted],We are contacting you today regarding your reservation with [redacted] booked under Trip Number [redacted]We are writing to let you know that we received your Better BusinessBureau concern in our Executive...

Offices. As we understand, the actualcharge from the rental partner is higher than what was quoted during thebooking process.We contacted [redacted] and verified that the total amount theycharged for the rental is 76.98 USD which is the same on what waspresented on your contract page prior to booking. Upon reviewing therental agreement provided by [redacted], we verified that thedifference of 59.85 USD is for the Collision Damage Waiver that youpurchased at the rental counter. We apologize; however, this optionalitem is payable directly to the rental partner and we are unable torefund their charge.For your reference, attached is a copy of your signed rental agreement.We apologize for the inconvenience and hope you find this informationhelpful.Sincerely,

According to the consumer, the hotel does not provided the guaranteed
amenity listed on the contract page.




Guaranteed Amenities:

Indoor or Outdoor Pool

We have contacted the property and confirmed that
the hotel does provide an indoor pool as an...

amenity.
I appreciate the opportunity to clarify.
 
Sincerely,
[redacted]
priceline.com
 
 
 
This
checkout page for trip number [redacted] was submitted on 2015-07-02 20:41:06



Please Review Your
Request















































2½ Star Moderate-Plus Hotel




















Which hotel will I get?

Check-In Date:

Saturday, July 4,
2015

Check-Out Date:

Saturday, July 11,
2015

Region
[redacted]

City Areas:

[redacted]
[redacted]
[redacted]
[redacted]
[redacted]

Check-In Time:

Varies by hotel. Guaranteed late
night arrival if needed.

Check-Out Time:

Check-out times vary by hotel

Room 1:

[redacted]

Number of Rooms:

1

Guaranteed
Amenities:

Indoor or Outdoor
Pool

Number of Nights:

7













 























Offer Price Per Room, Per Night:

US$ 125.00

Travel
Insurance:


US$
35.00






Subtotal:

US$ 875.00

Taxes and Service Fees:

US$ 137.55

Priceline Hotel Coupon:


-US$ 0.00





Total Charges*:

US$ 1,012.55

Have a coupon code? Apply Apply Coupon Remove Coupon
This coupon is invalid or has expired













Purchase Trip
Cancellation/Interruption Insurance
Check here to cover yourself in the event of unforeseen illness, injury,
and job loss for only USD35.00 per room per night. Details.





*Prices are in US dollars.
Important
Information
All rooms will accommodate up to 2 adults. Requests for bed
types (King, Queen, 2 Doubles, etc.) or other special needs (including preferences for
smoking or non-smoking rooms) should be requested through your confirmed
hotel and cannot be guaranteed.
Reservation is guaranteed for arrival on the confirmed
check-in date only. If you do not check-in on the
first day of your reservation and you do not alert the hotel in advance, the
remaining portion of your reservation will be canceled and you will not be
entitled to a refund.
If priceline accepts your price, priceline will book your
reservation in a property with an equal or higher star level than you
requested. Please note it is possible that the hotel you are booked in could
be a Resort, which will meet or exceed the minimum qualifications of the star
level you initially requested. The hotel that is selected may or may not be
one that you have seen during a hotel search on priceline. Any sorting or
filtering options previously used will not apply to this Name Your Own Price
request. Priceline will immediately charge your credit card the total cost of
your stay. Rooms purchased through priceline cannot be cancelled, changed or
transferred and refunds are not allowed. If your offer is not accepted, your
credit card will not be charged. Priceline
will immediately charge your PayPal account the total cost of your stay.
Rooms purchased through priceline cannot be cancelled, changed or transferred
and refunds are not allowed. If your offer is not accepted, your PayPal account
will not be charged.
The reservation holder must present a valid photo ID and
credit card at check-in. The credit card is required for any additional hotel
specific service fees or incidental charges or fees that may be charged by
the hotel to the customer at checkout. These charges may be mandatory (e.g., resort fees) or
optional (parking, phone calls or minibar charges) and are not included in
your offer price.
Hotel rooms purchased through priceline are not eligible
for frequent traveler points, upgrades, vouchers, or other discounts and
incentives.
For security reasons, and to indicate that you have
reviewed your request, please initial below. Remember that you agreed to
abide by priceline's terms and conditions regarding
hotel rooms and the use of the priceline.com Web site by entering your
initials when you submitted your original request.




[redacted]

I have read, accept and agree to abide by priceline.com's terms and conditions, privacy policy
and the travel insurance Description of Coverage. I have read, accept and agree to
abide by priceline.com's terms and conditions and privacy policy.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. I don't like the result offered because there was another option of hotel that would be acceptable and the only offer made by Priceline.com was not. I called them and accepted the option to receive amount paid + 20%.I still don't like how I was treated by them but I don't want to spent more time with this issue.
Rgds., 
[redacted]