Stahl Construction Company

Revdex.com, Inc.
 
I am in receipt of the complaint initiated by the
above-mentioned consumer and appreciate the opportunity to respond.
 
Customer’s Statement
of the Problem:
“I
was in the process of browsing hotels to stay at on the...

website
www.priceline.com on my cell phone. My dog jumped up on me as I was sitting on
my couch knocking my phone out of my hand and inadvertently pushed a button.”
 
Desired Settlement:
“I would like the $220.07 replaced back
into my bank account.”
 
When selecting a reservation, the consumer is provided with
the cancel policy associated with each reservation. In this case, the consumer
selected a reservation that provided greater savings and less flexibility.
 
Attached hereto, is a copy of the consumer’s initialed
contract page authorizing the terms and conditions of the selected purchase.
 
·       
Cancel Policy
·       
This rate cannot be cancelled, changed or transferred. Refunds are not
allowed.
 
I thank you for the opportunity to clarify.
 
Sincerely,
[redacted]
Priceline.com
 
4-star hotel in the [redacted] [redacted]
Check In: Sat, Apr 11, 2015
Check Out: Sun, Apr 12, 2015
Rooms: 1 room for 1 night
Your Bid: $185.00 per
room/night
Taxes & Fees: $35.07
Room Total: $220.07
Have a promo code?
Guest Info (Room 1)
[redacted]
Billing Info
[redacted]
Credit Card Info
XXXXXXXXXXXXXXXX
Expiration Date and Security Code
 axes
and Fees
Amount:
$35.07
Prices are in USD.
 
Cancel Policy
This
rate cannot be cancelled, changed or transferred. Refunds are not allowed.
TERMS AND CONDITIONS PAGE
We want you to love your hotel. So please read this important
stuff.
All rooms will accommodate up to 2 adults. Requests for bed types (King, Queen, 2
Doubles, etc.) or other special needs (including preferences for smoking or nonsmoking
rooms) should be requested through your confirmed hotel and
cannot be
guaranteed.
Reservation is guaranteed for arrival on the confirmed check-in
date only. If you do not
check-in on the first day of your reservation and you do not
alert the hotel in
advance, the remaining portion of your reservation will be
canceled and you will not
be entitled to a refund. Guaranteed late night arrival.
Check-out time varies by hotel.
If priceline accepts your price, priceline will book your
reservation in a property with
an equal or higher star level than you requested. Please note it
is possible that the
hotel you are booked in could be a Resort, which will meet or
exceed the minimum
qualifications of the star level you initially requested.
The hotel that is selected may or may not be one that you have
seen during a hotel
search on priceline. Any sorting or filtering options previously
used will not apply to
this Name Your Own Price request. Priceline will immediately
charge your credit card
the total cost of your stay. Rooms purchased through priceline
can not be cancelled,
changed or transferred and refunds are not allowed. If your
offer is not accepted, your
credit card will not be charged.
The reservation holder must present a valid photo ID and credit
card at check-in. The
credit card is required for any additional hotel specific
service fees or incidental
charges or fees that may be charged by the hotel to the customer
at checkout. These
charges may be mandatory (e.g., resort fees) or
optional (parking, phone calls or
minibar charges) and are not included in your offer price.
Hotel rooms purchased through priceline are not eligible for
frequent traveler points,
upgrades, vouchers, or other discounts and incentives.
I have read, accept, and agree to abide by priceline.com's terms
and conditions and privacy
policy.
Initial Here to Accept **
About -Star Hotels
About Taxes and Fees
Important Information
Terms & Conditions
Privacy Policy

Complaint: [redacted]
I am rejecting this response because: when Priceline advertises "Best Price Guarantee" they don't make a mention of the 24 hr window that is needed. Had I known this and if they did their due diligence to make their customers aware of that,  maybe providing the link that you provided now about the 24 hr policy once I made the reservation ,then I would have acted accordingly. I don't feel like you care about your paying customers and it is how you train your employees too. It is sad that your company doesn't consider it important to make your customers happy ESPECIALLY considering how much competiton you have.Also, providing me with the link to your policy is a dismissal to my complaint. 
Sincerely,
[redacted]

Dear Mr. [redacted],
Thank you for contacting us regarding your reservation with
Avis Rent a Car booked under Trip Number [redacted].
We are writing to let you know that we have received your
Revdex.com concerns in our Executive Offices. We understand you did not intend on
accepting the...

higher offer and want to cancel your reservation.
We reviewed your reservation details and confirmed we
provided you with a counter offer that stated:
We couldn't find a partner to accept your bid of $24 per
day. However, we were able to find you the same car for $34 a day.
When you selected the "Book Your Car" button,
you purchased a highly restricted reservation. We are sorry if you did not
intend on purchasing the reservation at the higher rate; however, your request
is non-changeable, non-refundable and non-transferable. Please keep in mind, you
saved $35.95 USD or 19.09%.
We are sorry we did not provide you the answers you were
looking for and we thank you for your time. 
Sincerely,
 
Teddi C[redacted]
Executive Offices

I have received the consumer’s additional comments. As you requested, I have again reviewed this matter to see if we overlooked anything that might support a more favorable conclusion. Unfortunately, there is nothing we can add to what has already been stated in our previous correspondence.  I am sorry that Priceline is unable to assist the consumer any further in this situation.
 
Sincerely,
[redacted]
priceline.com

Thank you for taking the time to contact us regarding your reservation at t[redacted] Towers for Trip Number  [redacted]. We are writing to let you know that we received your Revdex.com concern in our Executive Offices. I am sorry to learn that you are not happy...

with the hotel you received. As I understand, you are requesting to cancel your reservation as it does not have all the amenities you expected.  If you choose a reservation using our Express Deals service, we only guarantee that your hotel will have the amenities displayed on your Contract Page for your chosen star level. We looked into your contract and found that the deal you selected guarantees the following: Pets AllowedNo Smoking Rooms/Facilities We sent you a copy of your Contract Page for your reference through a separate email. We have researched to find that this hotel does meet our expectations for the star rating selected on our website. Our competitors also rate this hotel as follows: [redacted]Star rating: 3.5 stars [redacted]Star rating: 3.5 stars [redacted]tars [redacted] Hotels.comStar rating: 3.5 stars We are able to get a good price on this type of booking but in turn your reservation does have restrictions, as stipulated on your contract, and those restrictions are upheld by the hotel as well. In the future, you may consider purchasing one of our less restricted reservations as they provide more options for changes.   We are sorry we did not provide you the answers you were looking for and we thank you for your time. Sincerely, [redacted]Executive Offices

Hello.  Please see the response we have sent to our customer's rejection.  Thanks. [redacted] Thank you for taking the time to contact us regarding your hotel reservation at th[redacted] for Trip Number [redacted] I am writing to let you know that we have received your Revdex.com concern in our Executive Offices. We appreciate your feedback and forwarded them to the appropriate individuals for review as we continue to improve our service and avoid confusion. We understand that you are not happy with this policy and we really wish that we could give you the resolution that you are looking for; however, we evaluate each participating hotel on many different criteria, including cleanliness, guest satisfaction, d?cor, etc. We are sorry to hear that your hotel fell short of this expectation during your stay. Please note that the [redacted] & [redacted] has been star-rated by Priceline according to our rigorous rating system and they met our strict quality standards. In addition, guests who have previously stayed at this hotel have told us how much they enjoyed their stay by sending us positive reviews about the overall quality, cleanliness, location and amenities. This hotel has an Overall Guest Rating of 8.6 out of 10 on The Priceline Scorecard. You can review the Overall Rating s well as real traveler reviews for this hotel on our website. We are unable to provide further refund/compensation. We are sorry we did not provide you the answers you were looking for and we thank you for your time.   Sincerely, [redacted]Executive Offices

Hello. Please see the response below that we have sent to our customer.  Thanks. [redacted]
*Thank you for taking the time to contact us regarding the cancellation of your cruise reservation for Confirmation Number [redacted]. I am writing to let you know that we have...

received your Revdex.com concern in our Executive Offices. We thank you for your patience while we research this booking for you. We have been in contact with our Cruise Team and are currently making attempts to resolve this issue for you. We are working to find a resolution and a member of our Cruise Team will be in contact with you within the next few business days. We appreciate your patience while we continue to work to resolve your issue. Sincerely,*
[redacted]Executive Offices

Thank you for taking the time to contact us regarding your [redacted]ent a Car reservation for Trip Number [redacted].   We are writing to let you know we received your email in our Executive Offices.   We understand you are requesting for a refund of the difference because you booked a...

reservation through Payless at a lower rate. We reviewed your information and verified your reservation does not qualify to the Best Price Guarantee. In order to qualify, the lower price including taxes and fees must be available to the general public for booking on a website in the same currency, using the same form of payment and from same point of sale as your original reservation when you contact us. The lower price must be an exact match to the itinerary booked on Priceline.com. It should be for the same rental car company, same car type, same pick up and drop off location, same pick up and drop-off dates and times, and must include taxes and fees. We sent you a separate email that contains the compete guidelines to our Best Price Guarantee. We apologize, we are unable to issue any credits/refunds.   Thank you for your time. We hope you find this information helpful.   Sincerely,   [redacted] Executive Offices

Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted]
well... now I'm seeing how unaware or unconcerned the business is with satisfaction or appeasing a situation. I stated in the first letter that I called their 800 line for customer service and after a lengthy count down from the upper 60's on two occasions it apologized for being unable to continue and disconnected me both times, twice tried to reach the customer service online and both times also received the message that this was unable to proceed with the action, these were done immediately after booking the flights on the 28th,and I also apologize for having holiday/family events the 29th and not once again getting aggravated with this service but instead waiting to write a letter when available

I have
received the consumer’s additional comments.  As you requested, we have
again reviewed this matter to see if we overlooked anything that might support
a more favorable conclusion. Airlines do not allow
placement to alternate airlines unless they are unable to provide
transportation, which was not the case here. The airline granted the consumer’s
request for a refund of the return portion and we are unable to reimburse the
cost of the new ticket, which the consumer elected to purchase. Unfortunately, there is nothing
we can add to what has already been stated in our previous correspondence. We
are sorry that we are unable to assist the consumer any further in this
situation.
 
Sincerely,
N. Dangelo
Executive
Offices

Thank you for taking the time to contact us regarding your hotel reservation [redacted] for Trip Number [redacted].   I am writing to let you know that we have received your Revdex.com concern in our Executive Offices.   We understand that you have issues with this hotel...

reservation.   We apologize that you were unhappy with your hotel accommodations. We evaluate each participating hotel on many different criteria, including cleanliness, guest satisfaction, décor, etc. We are sorry to hear that your hotel fell short of this expectation during your stay.   Our records show that the rate you purchased is non-changeable, non-cancelable and non-refundable. However, as a one-time exception, we have your refund for the unused nights has been processed. A refund for $379.40 was issued today, July 25, 2017. We will issue a refund to your bank within one business day. Your bank will then post it to your account. The bank processing time varies so please check with them if you do not see it in your account within a few days.   I hope you find this information helpful and we thank you for your time.   Sincerely,   [redacted] Executive Offices

We are contacting you today regarding your [redacted] Nippon reservation for Trip Number [redacted]. We are writing to let you know that we received your Revdex.com concern in our Executive Offices. Airlines adjust their schedules for a number of reason and don't communicate...

why the change occurred when notifying travel agents or customers. When a schedule change occurs the airline will usually re-book you on an alternate flight closest to the original departure time. Once the airline notifies us, we make every attempt to notify you of the changes via email and publish the updated itinerary on our website. We have no control over schedule changes. We investigated on your reservation. Your ANA All Nippon return flight was affected by schedule change thus, the airline re-booked you on a different flight. We researched your issue with [redacted] and verified that they are unwilling to provide any compensation or refund of the cost of exchange [redacted]t Airlines, since it was purchased as separate booking. Thank you for taking the time to inform us of your concerns. We apologize if we're unable to provide the resolution requested.   Warm Regards, [redacted]Executive Offices

Dear [redacted]
 
Thank you for contacting us regarding your reservation
with [redacted] booked under Trip Number [redacted]
 
We apologize if you are dissatisfied with our service.
Customers are our number one priority, and we work hard to make your experience
with us a positive one. Your feedback is appreciated. Please keep in mind, the
exchange is determined by the fare rules associated with the tickets and are
governed by the airlines. Airline ticket exchange fees are charged and collected by the airline. 
 
Thank you for choosing to email us today. I hope you
found my reply helpful! Please email us again if you need anything else.
 
Sincerely,
 
Teddi C[redacted]
Executive Offices

Dear [redacted]   Thank you for taking the time to contact us regarding your reservation at the [redacted] Hotel for Trip Number [redacted]
* We are writing to let you know that we received your Revdex.com concern in our Executive Offices.   We understand that you did not...

intend to purchase your reservation. We reviewed your booking and verified that you purchased a restricted rate. Prior booking, we indicated that we will immediately charge your credit card the total room charges upon booking. We apologize; however, your reservation is non-changeable, non-cancellable and non-refundable.   I know you expect a different answer; however, there are no other options that I can offer because of the restrictions.   Sincerely,   [redacted] Executive Offices

We understand that you are not satisfied with the resolution that was provided. We have escalated your case to the management team and they have offered to refund 1 night for the room under [redacted] and [redacted] as a one-time exception. A refund equal to 2 nights amounting to 139.60 USD has been processed through our system. If you need to check the status of your refund, please contact your bank directly to inquire about their processing time.   Thank you for giving us the opportunity to assist you and we hope you find this information helpful.   Sincerely,   [redacted] Executive Offices

We contacted the customer and advised her that she will be receiving a full refund.

I am in receipt of the complaint initiated by the above-mentioned consumer and appreciate the opportunity to respond.
Attached hereto, is a copy of the consumer’s contract page authorizing the terms and conditions of the selected purchase, including the selection and authorization for the...

purchase of Collision Damage Coverage
Thank you for the opportunity to clarify.
 
Sincerely,
[redacted]
Priceline.com
 
 
 
This checkout page for trip number [redacted] was submitted on 2015-08-03 16:59:05
 
5 3 auto ac  Unlimited Mileage
Mid-Size Car - [redacted] or similar†
make / model not guaranteed
 
Pick-up / Drop-off: Bellingham Intl Airport (BLI)
4255 Mitchell Way Number 4,  Bellingham, WA 98226
 
Pick-up Date & Time:Thursday, August 06, 2015 - 12:00 PM - Hours of operation
Hours Of Operation for Pick-Up Location
Opening time
Closing time
7:00AM
9:00PM
[x] close window
Drop-off Date & Time:Sunday, August 16, 2015 - 9:30 AM - Hours of operation
Hours Of Operation for Drop-Off Location
Opening time
Closing time
8:00AM
5:00PM
[x] close window
Rental Car Company:
On Airport  Pay at Pick-up Free Cancellation
Add Child Seats and Special Requests (Optional)
 
You can request any of the options below. These requests cannot be guaranteed and additional fees may apply. Contact the rental car company to confirm availability.
Child Seats
0Infant Child SeatFor infants less than one year and under 20 lbs
0Toddler Child SeatForward facing for children weighing 20-40 pounds up to 40 inches in height
0Booster SeatFor children weighing 40 to 80 lbs
Special Requests
Left Hand Handicap Control
Right Hand Handicap Control
Navigational System
Ski Rack
 
 
Add Collision Damage Coverage
Get Collision Damage protection now! Purchasing at time of booking is almost always less expensive than waiting to purchase coverage at the counter. See additional information
·       $35,000 in Primary Coverage so you won't need to file a claim with your regular insurance
·       Includes cost of repairs for collision or damage to a rental car
·       Allows for cancellation with 100% refund up until requested pickup time
Yes, I'd like to purchase collision damage coverage for $11.00 per day.**For customers with a New York State billing address the fee will be $9 per day
No thanks. I prefer to decline coverage.
Summary of Rental Car Charges
 
An estimate of your rental car reservation of $31/day plus taxes and fees is shown below. Prices may vary depending on special requests and items purchased at the counter.
 
(ICAR|1|RD|YBLIT01|BLIT01|314.21)
Weekly Rate:  $219.95   (1 x $ 219.95 )
Extra Daily Rate  $94.26   ( 3 x $ 31.42 )
Taxes and Fees:  $95.90
 
Total Amount Due at Pick-Up: Prices are in US dollars $410.11 $946.18
You save $536.07 Pay at Pick-up
 
Additional payment required for special equipment.
Collision Damage Coverage  Amount Due Now:  $110.00 (10 x $11.00) Due today. Collision Damage Coverage will be charged in USD.
Taxes and Fees
Here is a breakdown of the estimated taxes, fees, and surcharges that apply to your reservation when you pick-up your rental car:
Airport/City/Other Surcharge
$21.15
Airport Concession Fee
$34.88
Local Tax
$30.47
VEH. LICENSE FEE
$3.40
ENERGY RECOVERY FEE
$6.00
Total Taxes, Fees and Surcharges
$95.90
Prices are in US dollars.
[x] close window
Driver Information - Must match photo ID
The driver may need to provide a credit card at the rental counter. Please review the acceptable forms of payment for this car rental to determine the specific requirement.
[redacted]
**
[redacted]
Under 25?
Corporate Discounts or Special Rates
Please enter any special rates or promotional codes that you would like to apply to this rental car reservation. Be sure to confirm that these discounts have been applied when you pick up your rental car.
[redacted] CorpRate Discount (BCD)
Rate Plan
Coupon Code
Close
 Flight Information (Optional)
 
This will be used by the rental car company to monitor flight delays.
What Airline are you Flying? -- choose --
Your Flight Number:
Important Information
 
Once you've reviewed your information above, please review the following rules regarding rental cars issued through priceline.com:
·       If you purchase collision damage coverage with this rental car reservation, you will be charged now for the coverage. Cancellations with 100% refund will be permitted for Collision Damage Coverage until your scheduled pick-up time.
·        
·       Payment for this reservation is due when the car is returned and will be charged by [redacted] Rent a Car.
·       Additional charges may apply at the counter if you pick up or drop off the car at a different date, time, or location than you requested for your reservation.
·        
·       Only the driver will be able to pick up this rental car at the counter. An additional driver can be added at the counter for a fee payable directly to the rental car company.
·       Additional charges may apply for drivers under the age of 25.
·        
·       [redacted] Rent a Car will charge the driver at the rental counter for optional items you add to your reservation, including any child seats or special requests such as pre-paid fuel.
·        
·       The driver will be required to present a valid driver's license and a valid credit card in his/her name at the counter for the refundable security deposit. Rental car companies may have different requirements for customers who will only have a debit card at the time of pick-up. For more specific information or to determine whether a debit card deposit is allowed, please review acceptable payment options in the partner's policy information. Pre-paid cards or cash will not be accepted for the security deposit.
·        
·       Your car will be reserved for unlimited mileage, but some car companies have additional restrictions regarding mileage. Please refer to [redacted] Rent a Car's specific policy.
·        
·       Please see location specific rental policy and rules information
[x] close window
 
I agree to Booking Conditions, [redacted] Rental Policy and Rules, and Terms and Conditions by booking this car.

RevDex.com, Inc.
Our
record indicates that this matter has been addressed with the consumer, and a
refund in the amount of $1472.40 has
been issued.
Sincerely,
[redacted]
Priceine.com

I have
received the consumer’s additional comments. 
As you requested, I have again reviewed this matter to see if we
overlooked anything that might support a more favorable conclusion. Unfortunately,
there is nothing we can add to what has already been stated in our previous
correspondence. As noted on the list of amenities, the [redacted] property does not include a pool. I am sorry that we are unable to
assist the consumer any further in this situation.
 
Sincerely,
[redacted]
priceline.com
 
 
[redacted] Amenities



















·       
24-hour front desk
·       
Accessible facilities
·       
Accessible parking
·       
Accessible room
·       
Air conditioning
·       
Air conditioning
individually controlled in room
·       
Alarm clock
·       
AM/FM radio
·       
ATM/Cash machine
·       
Cable television
·       
Children welcome
·       
CNN available
·       
Coin operated laundry
·       
Color television
·       
Complimentary
breakfast
·       
Complimentary coffee
in lobby
·       
Complimentary
continental breakfast
·       
Complimentary in-room
coffee or tea
·       
Continental breakfast
·       
Desk with electrical
outlet
·       
Early check-in
·       
Efolio available to
company
·       
Elevators
·       
Fire safety compliant
·       
Free high speed
internet connection
·       
Free local calls
·       
Free parking
·       
Free toll free calls
·       
Front desk
·       
Full service
housekeeping
·       
Handicap rooms
·       
Heated guest rooms
·       
High speed internet
access
·       
High speed internet
access fee
·       
Housekeeping - weekly
·       
Individual Efolio
available
·       
Internet services
·       
Iron
·       
Ironing board
·       
Kitchenette
·       
Late check-out
available
·       
Lobby coffee service
·       
Meeting rooms
·       
Non-smoking
·       
Non-smoking rooms
(generic)
·       
On-Site parking
·       
Onsite laundry
·       
Parking
·       
Parking lot
·       
Pets allowed
·       
Photocopy center
·       
Private bath or shower
·       
Public area air conditioned
·       
Remote control
television
·       
Safe deposit box
·       
Secured parking
·       
Security
·       
Sundry/Convenience
store
·       
Telephone
·       
Train access
·       
Voice mail
·       
Wakeup service
·       
Wireless internet
connection in public areas
[x] close window

0in" border="1" cellpadding="0" cellspacing="0" width="100%">


 Thu Feb 18, 2016 11:48:18 AM ET

 





 Dear Mr. [redacted],

Thank you for taking the time to contact us regarding your reservation at the
[redacted] for Trip Number [redacted]49.

I am writing to let you know that your concern was escalated by one of our
Priceline Senior Agents.

I understand your concern regarding your reservation. The reservation that
you purchased is truly restricted which is non cancelable and non refundable.
This information was provided on the contract page that you reviewed and
initialed prior to booking. I contacted the hotel to request for exception;
however, the hotel advised that the reservation is truly non refundable as
per policy. I apologize; however, I will be unable to cancel and refund your
reservation.

We apologize for the inconvenience and thank you for your time.

Sincerely,

Joe A[redacted]
Executive Offices 

Attached hereto is a copy of the consumer’s initialed contract
page authorizing the terms and conditions of the selected purchase.


This checkout page for trip number
[redacted]49 was submitted on 2016-02-14 16:59:39
Please
Review Your Request

4 Star Deluxe Hotel  
Which hotel will I get?




Check-In Date:


Saturday,
September 3, 2016




Check-Out Date:


Sunday, September
4, 2016




Region


Fort Lauderdale, FL




City Areas:


Ft Lauderdale
Beach Area
Hollywood Beach
Pompano Beach




Check-In Time:


Varies by hotel. Guaranteed late
night arrival if needed.




Check-Out Time:


Check-out times vary by hotel




Room 1:


[redacted]




Number of Rooms:


1




Guaranteed Amenities:


Indoor or Outdoor Pool, Guest
Score 7/10 or Higher




Number of Nights:


1













Offer Price Per Room, Per Night:


US$ 120.00





Travel
Insurance:


US$
5.00






Subtotal:


US$ 120.00





Taxes and Service Fees:


US$ 22.14





Priceline Hotel Coupon:


-US$ 0.00





Total Room Charges*:


US$ 142.14



Apply Coupon




Hotel Fee:


US$ 31.50






Total Cost*:


US$ 173.64


Have a coupon code? Apply Remove Coupon
This coupon is invalid or has expired






No surprises!
Total cost includes estimated hotel fees (e.g resort fees). Your total cost
will never be higher than displayed above.
 *Prices are in US dollars.
 SHAPE  \* MERGEFORMAT
We
Recommend Trip Protection
Life is uncertain...plan for the unexpected.
Get up to 100% Trip Cancellation and Trip Interruption Protection and
much more.
View Details >>

100%
Trip Cancellation and Trip Interruption Protection reimburses for
cancellations due to unforeseen illness of traveler, family members and
traveling companions, death in the family, job loss or other specified
events.
24/7
Live Travel Assistance A real person available to assist you any
time of the day with last minute flight or hotel changes, luggage
locator services, cash transfers, medical assistance services and
emergency services.



Yes!
I'd like to purchase Trip Protection for USD5.00 per room, per night. Terms and Conditions
No,
thanks. I prefer to travel without Trip Protection.
Important Information
  All rooms will accommodate up to 2 adults. Requests for bed
types (King, Queen, 2 Doubles, etc.) or other special needs (including preferences for
smoking or non-smoking rooms) should be requested through your confirmed
hotel and cannot be guaranteed.
  Reservation is guaranteed for arrival on
the confirmed check-in date only. If you do not check-in on the first day
of your reservation and you do not alert the hotel in advance, the remaining
portion of your reservation will be canceled and you will not be entitled to
a refund.
  If priceline accepts your price, priceline
will book your reservation in a property with an equal or higher star level
than you requested. Please note it is possible that the hotel you are booked
in could be a Resort, which will meet or exceed the minimum qualifications of
the star level you initially requested. The hotel that is selected may or may
not be one that you have seen during a hotel search on priceline. Any sorting
or filtering options previously used will not apply to this Name Your Own
Price request. Priceline will immediately charge your credit
card the total cost of your stay. Rooms purchased through priceline cannot be
cancelled, changed or transferred and refunds are not allowed. If
your offer is not accepted, your credit card will not be charged. Priceline will immediately charge your PayPal
account the total cost of your stay. Rooms purchased through priceline cannot
be cancelled, changed or transferred and refunds are not allowed. If your
offer is not accepted, your PayPal account will not be charged.
  The reservation holder must present a valid
photo ID and credit card at check-in. The credit card is required for any
additional hotel specific service fees or incidental charges or fees that may
be charged by the hotel to the customer at checkout. These charges may be
mandatory (e.g., resort fees) or optional (parking, phone calls or minibar
charges) and are not included in your offer price.
  Hotel
rooms purchased through priceline are not eligible for frequent traveler
points, upgrades, vouchers, or other discounts and incentives.



I have read, accept and agree to abide by priceline.com's terms and conditions, privacy policy
and the travel insurance Description of Coverage. I have read, accept and agree to
abide by priceline.com's terms and conditions and privacy policy.




Please check the box above to indicate that you have reviewed
these rules and your hotel request, and that you agree to abide by
priceline's terms and conditions.