Stahl Construction Company

I am in receipt of the complaint initiated by the above-mentioned consumer and appreciate the opportunity to respond.
Attached hereto, is a copy of the consumer’s contract page authorizing the terms and conditions of the selected purchase, including the selection and authorization for the...

purchase of Collision Damage Coverage
Thank you for the opportunity to clarify.
 
Sincerely,
[redacted]
Priceline.com
 
 
 
This checkout page for trip number [redacted] was submitted on 2015-08-03 16:59:05
 
5 3 auto ac  Unlimited Mileage
Mid-Size Car - [redacted] or similar†
make / model not guaranteed
 
Pick-up / Drop-off: Bellingham Intl Airport (BLI)
4255 Mitchell Way Number 4,  Bellingham, WA 98226
 
Pick-up Date & Time:Thursday, August 06, 2015 - 12:00 PM - Hours of operation
Hours Of Operation for Pick-Up Location
Opening time
Closing time
7:00AM
9:00PM
[x] close window
Drop-off Date & Time:Sunday, August 16, 2015 - 9:30 AM - Hours of operation
Hours Of Operation for Drop-Off Location
Opening time
Closing time
8:00AM
5:00PM
[x] close window
Rental Car Company:
On Airport  Pay at Pick-up Free Cancellation
Add Child Seats and Special Requests (Optional)
 
You can request any of the options below. These requests cannot be guaranteed and additional fees may apply. Contact the rental car company to confirm availability.
Child Seats
0Infant Child SeatFor infants less than one year and under 20 lbs
0Toddler Child SeatForward facing for children weighing 20-40 pounds up to 40 inches in height
0Booster SeatFor children weighing 40 to 80 lbs
Special Requests
Left Hand Handicap Control
Right Hand Handicap Control
Navigational System
Ski Rack
 
 
Add Collision Damage Coverage
Get Collision Damage protection now! Purchasing at time of booking is almost always less expensive than waiting to purchase coverage at the counter. See additional information
·       $35,000 in Primary Coverage so you won't need to file a claim with your regular insurance
·       Includes cost of repairs for collision or damage to a rental car
·       Allows for cancellation with 100% refund up until requested pickup time
Yes, I'd like to purchase collision damage coverage for $11.00 per day.**For customers with a New York State billing address the fee will be $9 per day
No thanks. I prefer to decline coverage.
Summary of Rental Car Charges
 
An estimate of your rental car reservation of $31/day plus taxes and fees is shown below. Prices may vary depending on special requests and items purchased at the counter.
 
(ICAR|1|RD|YBLIT01|BLIT01|314.21)
Weekly Rate:  $219.95   (1 x $ 219.95 )
Extra Daily Rate  $94.26   ( 3 x $ 31.42 )
Taxes and Fees:  $95.90
 
Total Amount Due at Pick-Up: Prices are in US dollars $410.11 $946.18
You save $536.07 Pay at Pick-up
 
Additional payment required for special equipment.
Collision Damage Coverage  Amount Due Now:  $110.00 (10 x $11.00) Due today. Collision Damage Coverage will be charged in USD.
Taxes and Fees
Here is a breakdown of the estimated taxes, fees, and surcharges that apply to your reservation when you pick-up your rental car:
Airport/City/Other Surcharge
$21.15
Airport Concession Fee
$34.88
Local Tax
$30.47
VEH. LICENSE FEE
$3.40
ENERGY RECOVERY FEE
$6.00
Total Taxes, Fees and Surcharges
$95.90
Prices are in US dollars.
[x] close window
Driver Information - Must match photo ID
The driver may need to provide a credit card at the rental counter. Please review the acceptable forms of payment for this car rental to determine the specific requirement.
[redacted]
**
[redacted]
Under 25?
Corporate Discounts or Special Rates
Please enter any special rates or promotional codes that you would like to apply to this rental car reservation. Be sure to confirm that these discounts have been applied when you pick up your rental car.
[redacted] CorpRate Discount (BCD)
Rate Plan
Coupon Code
Close
 Flight Information (Optional)
 
This will be used by the rental car company to monitor flight delays.
What Airline are you Flying? -- choose --
Your Flight Number:
Important Information
 
Once you've reviewed your information above, please review the following rules regarding rental cars issued through priceline.com:
·       If you purchase collision damage coverage with this rental car reservation, you will be charged now for the coverage. Cancellations with 100% refund will be permitted for Collision Damage Coverage until your scheduled pick-up time.
·        
·       Payment for this reservation is due when the car is returned and will be charged by [redacted] Rent a Car.
·       Additional charges may apply at the counter if you pick up or drop off the car at a different date, time, or location than you requested for your reservation.
·        
·       Only the driver will be able to pick up this rental car at the counter. An additional driver can be added at the counter for a fee payable directly to the rental car company.
·       Additional charges may apply for drivers under the age of 25.
·        
·       [redacted] Rent a Car will charge the driver at the rental counter for optional items you add to your reservation, including any child seats or special requests such as pre-paid fuel.
·        
·       The driver will be required to present a valid driver's license and a valid credit card in his/her name at the counter for the refundable security deposit. Rental car companies may have different requirements for customers who will only have a debit card at the time of pick-up. For more specific information or to determine whether a debit card deposit is allowed, please review acceptable payment options in the partner's policy information. Pre-paid cards or cash will not be accepted for the security deposit.
·        
·       Your car will be reserved for unlimited mileage, but some car companies have additional restrictions regarding mileage. Please refer to [redacted] Rent a Car's specific policy.
·        
·       Please see location specific rental policy and rules information
[x] close window
 
I agree to Booking Conditions, [redacted] Rental Policy and Rules, and Terms and Conditions by booking this car.

I have
received the consumer’s additional comments.  As you requested, we have
again reviewed this matter to see if we overlooked anything that might support
a more favorable conclusion. Airlines do not allow
placement to alternate airlines unless they are unable to provide
transportation, which was not the case here. The airline granted the consumer’s
request for a refund of the return portion and we are unable to reimburse the
cost of the new ticket, which the consumer elected to purchase. Unfortunately, there is nothing
we can add to what has already been stated in our previous correspondence. We
are sorry that we are unable to assist the consumer any further in this
situation.
 
Sincerely,
N. Dangelo
Executive
Offices

Important Information About Your Package
This confirms that Trip Number [[redacted] ] for your package has been cancelled as of 01/20/2016 at 03:22 PM. priceline has processed the refund to your credit or debit card. You can expect to see it posted to your card within 5 business days. A summary...

of all charges related to this order is shown below.
Please note that packages purchased through priceline are non-cancellable and non-changeable. This is a one-time only refund which has been granted based on the extenuating circumstances relating to your Vacation request.
Item
Amount Charged
Amount Refunded
Total
Total Vacation Price(including taxes and fees)
$225.12
$225.12
$0.0
Total Charges to Credit Card:
$0.0
Refunds and charges may appear on your credit card statement in a different order than shown above, and the values may be different. However, the total charges which you will be responsible for on your credit card will be equal to the "Total Charges to Credit Card" amount shown above. Please allow a full billing cycle to pass for all refunds to be processed. If you need

Dear Mr. [redacted],
 
Thank you for your response.
We are very sorry that you have been disappointed with the way this matter was handled. Customers are our number one priority, and we work hard to make your experience with us a positive one.
Since insurance is not offered in our app, we encourage customers who wish to purchase insurance for their booking to submit their requests through the priceline.com site.
We have documented your experience and comments and  appreciate your feedback.
Sincerely,
Nico T[redacted]
Executive Offices

Important Information About Your HotelThis confirms that Request Number [redacted] for your hotel reservation has been cancelled as of 07/23/2015 at 02:20 PM. Priceline has processed the refund to your credit or debit card. You can expect to see it posted to your card within 5 business days. A...

summary of all charges related to this order is shown below. Please note that Name Your Own Price? hotel rooms purchased through priceline are non-cancellable and non-changeable. This is a one-time only refund which has been granted based on the extenuating circumstances relating to your hotel request.Total Original Cost (including taxes and fees)$ 170.02($ 170.02)$ 0.00Hotel Cancellation Fee$ 0.00$ 0.00$ 0.00Total Charges to Credit Card:$ 0.00 Refunds and charges may appear on your credit card statement in a different order than shown above, and the values may be different. However, the total charges which you will be responsible for on your credit card will be equal to the "Total Charges to Credit Card" amount shown above. Please allow a full billing cycle to pass for all refunds to be processed. If you need any further assistance please send us an email by clicking here. We would be happy to assist you in any way we can.

Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted]
well... now I'm seeing how unaware or unconcerned the business is with satisfaction or appeasing a situation. I stated in the first letter that I called their 800 line for customer service and after a lengthy count down from the upper 60's on two occasions it apologized for being unable to continue and disconnected me both times, twice tried to reach the customer service online and both times also received the message that this was unable to proceed with the action, these were done immediately after booking the flights on the 28th,and I also apologize for having holiday/family events the 29th and not once again getting aggravated with this service but instead waiting to write a letter when available

I am writing to let you know that we received your Revdex.com concern in our Executive Offices. As I understand, you wanted to get refunded 100.00 USD since you applied for a [redacted] card and our agent promised you that you'll get this refund even if your application is...

declined.I have carefully reviewed your reservation and based on our investigation, our agent did not confirm that you would be refunded 100.00 USD if your credit card application was declined. This promotion, in partnership with [redacted], does not actually refund, instead, if your credit card application is approved and used to book a reservation on priceline.com, you will be provided 100.00 USD statement credit which will be shown in your first month billing statement. When you called us and asked if you will still get the 100.00 USD discount, the agent was unable to provide you with an appropriate answer, thus, the call was conferenced with a [redacted] sales agent. The [redacted] agent did advise that if you get approved for the card, you'll be able to get the 100.00 USD [redacted] credit on your first month billing statement. When you asked again what if you will not be approved, the agent advised you to call back at a later time when their system is already updated whether your credit card application is approved or not. After the call conference with [redacted] sales agent, we did advised you that in case you wanted to cancel the reservation, you have until November 28 before 11:29 PMEastern Time for a free cancellation. Based on this information, I regret to inform you that we will be unable to provide a refund for the amount of 100.00 USD.We are sorry we did not provide you the answer that you are looking for and we thank you for your time.Sincerely,Executive Offices

Dear M[redacted]
*
Thank you for contacting us regarding your reservation at
the O[redacted] Vacations booked under Trip Numbe[redacted]
 
We are writing to let you know that we received your
email in our Executive Offices.
 
We understand you are requesting for a refund of your
reservation and additional compensation because you advised your room was
double booked and was booked for the wrong dates. We reviewed your information
and verified that the check in and check out dates booked were the same dates
requested prior to purchase. Please note that our ability to change or cancel a
reservation would depend on the cancel policy presented and initialed prior to
purchase. We sent you a separate email that shows a copy of your contract page
for review. Your reservation was booked for check in on January 24, 2016 and
check out on January 25, 2016. Your reservation is prepaid and was guaranteed
for the dates requested prior to purchase. The hotel informed us that you
arrived on January 12, 2016 and made reservations through them as a walk in
guest for that night. The hotel informed us that they charged your credit card
for the room and tax. The hotel informed us the reservation purchased through
us was a no show and is non refundable. As a one time exception to the cancel
policy, a refund request of your total reservation cost in the amount of 96.71
USD was submitted to our management team for review, and if approved, the
refund will be processed to the card you used to submit your request. This
process can take up to 14 days. We will try to expedite this process. Once the
refund is approved, your refund will be processed by our system within 1
business day; however, it may take up to 5 business days for your bank to post
the refund to your account. We apologize, we will be unable to issue further
refunds or compensations.
 
We apologize for any inconvenience and thank you for your
patience while resolving this issue.
 
Sincerely,
 
Junko Al[redacted]
Executive Offices

Complaint: [redacted]
I am rejecting this response because: having theft as a company policy is not an adequate response. I paid for a seat on flight 229, then had to pay a second time to use my ticket on flight 229. No change was ever made and adequate notice was given that I was using the ticket. 
Sincerely,
[redacted]

I have received the consumer’s additional comments. As you
requested, I have again reviewed this matter to see if we overlooked anything
that might support a more favorable conclusion. The consumer is requesting to
cancel the reservation.
 
Desired Settlement: “I
request pricelne.com either cancel my reservation and fully refund me,
or pay the extra charge.”  




 
The following was sent to the consumer addressing this matter:


We have reached out to our hotel
partner and they are allowing an exception to the no-cancel policy. They will
allow a cancelation for a full refund up until 3 days prior to your scheduled
check-in. Should the consumer want to proceed with the cancelation, kindly
reply back to this email as soon as possible with our consent to cancel. Please
be reminded that your reservation was booked for check-in on Wednesday, August
17, 2016.
Unfortunately, there is nothing
we can add to what has already been stated in our previous correspondence.
 
Sincerely,
N.
D’Angelo
Executive
Offices

I have received the consumer’s additional comments.  As you requested, we have again reviewed this
matter to see if we overlooked anything that might support a more favorable
conclusion. Unfortunately, there is nothing we can add to what has already been
stated in our previous correspondence. Attached hereto is a copy of the consumer’s
contract page authorizing the terms and conditions of his/her selected purchase
for a 1 star property at the rate of $36 per night. The [redacted] located at 1[redacted], is clearly located
in the area labeled New [redacted], which was selected and authorized by the consumer. We
are sorry that we are unable to assist the consumer any further in this
situation.
 
Sincerely,
[redacted]
priceline.com
 
 
[redacted]
[redacted]
[redacted]
 
This checkout
page for trip number [redacted] was submitted on 2015-07-30 13:23:40
$36 per night


















1 Star Hotel in
New [redacted] Area for $36/night
This deal saves 34% or more compared to
similar hotels*
Not what you're looking for? See more Express Deals.
.




















Star Rating:



What hotel is this?

Guaranteed Amenities:


Free Breakfast
Indoor or Outdoor Pool


Fitness Center


Check In:

Fri Jul 31, 2015

Check Out:

Sun Aug 2, 2015

Rooms:



1 Room
2 Rooms
3 Rooms
4 Rooms
5 Rooms
6 Rooms
7 Rooms
8 Rooms
9 Rooms
All
rooms will accommodate up to 2 adults.









Reservation Names:
age 21 or older

Please enter the name of the
person who will be checking into the hotel. They must present a valid photo
ID and credit card.
Room 1
First:
MI:
[redacted]
 
Room 2
First:
MI:
Last
Name:
 
Room 3
First:
MI:
Last
Name:
 
Room 4
First:
MI:
Last
Name:
 
Room 5
First:
MI:
Last
Name:
 
Room 6
First:
MI:
Last
Name:
 
Room 7
First:
MI:
Last
Name:
 
Room 8
First:
MI:
Last
Name:
 
Room 9
First:
MI:
Last
Name:

New [redacted]






© 2015
Microsoft Corporation © 2010 NAVTEQ © AND
© 2015
Microsoft Corporation © 2010 NAVTEQ © AND
Your hotel is guaranteed to be in
this area
View a larger map »

We
Recommend Trip Protection
Trip Protection for this hotel stay
is $10!
Get up to 100% Trip Cancellation and Trip Interruption Protection and
much more.
View Details >>
100% Trip Cancellation and
Trip Interruption Protection reimburses for cancellations due to unforeseen
illness of traveler, family members and traveling companions, death in the
family, job loss or other specified events.
24/7 Live Travel Assistance A real person available to
assist you any time of the day with last minute flight or hotel changes,
luggage locator services, cash transfers, medical assistance services and
emergency services.
Yes!
I'd like to purchase Trip Protection for $5.00 per room, per night. View Terms and Conditions
No,
thanks. I prefer to travel without Trip Protection.
Summary
of Charges



























Price
per night:

$36

Rooms:

1

Nights:

2

Room Subtotal:

$72.00

Travel Insurance

$0.00 ( DECLINED ) + Add
now Recommended!
(remove)

Taxes & Fees:

$13.34

Priceline Hotel Coupon:


-$0.00




Total Price:
All prices are in U.S. Dollar.

$85.34
85.34
85.34 0.00
Apply
Coupon
Have a coupon code?
Apply
This coupon is invalid or has expired


Mandatory fee of is collected at the hotel.
Booking
Conditions
All rooms will accommodate up to 2 people. Any Special requests
should be requested through your confirmed hotel and cannot be guaranteed
by Priceline.
Priceline will immediately charge your credit card the
total room charges upon booking.
Reservation is guaranteed for date of check-in only.
Rooms purchased through Priceline
Express Deals cannot be cancelled, changed or transferred and refunds are
not allowed.
Hotel Name will be revealed upon
booking.
Mandatory Fee: This hotel charges an additional . This fee will be charged to
you directly by the hotel. Mandatory fees are not optional and typically
cover items such as resort fees, energy charges or safe fees. The amount
of the charge is subject to change.
I agree to the
Booking Conditions, Terms
and Conditions and Privacy Policy by booking this room.

For trip number [redacted], we contacted your hotel today and spoke with Linda at the front desk. We verified that they have not processed a refund in the amount of $83.90. We took the necessary steps to have the amount refunded back to your card. We have been advised that it will be processed...

today and you will expect to see it in 3 to 5 business days. We have documented your concern, so that a proper feedback can be provided and to make sure that we do not encounter the same issues from happening in the future. For trip number [redacted]. We see that a refund in the amount of $95.79 has been processed plus an additional 25% in the amount of $23.95 and the difference in rates between your overbooked hotel and the new booking which is $27.68. A total amount of $147.42 has been posted on June 21, 2017. We have confirmed this in our system and this was posted on your credit card ending in [redacted] We truly apologize for the inconvenience caused and we thank you for your time. Sincerely,Executive Offices

We are contacting you today regarding your [redacted] Nippon reservation for Trip Number [redacted]. We are writing to let you know that we received your Revdex.com concern in our Executive Offices. Airlines adjust their schedules for a number of reason and don't communicate...

why the change occurred when notifying travel agents or customers. When a schedule change occurs the airline will usually re-book you on an alternate flight closest to the original departure time. Once the airline notifies us, we make every attempt to notify you of the changes via email and publish the updated itinerary on our website. We have no control over schedule changes. We investigated on your reservation. Your ANA All Nippon return flight was affected by schedule change thus, the airline re-booked you on a different flight. We researched your issue with [redacted] and verified that they are unwilling to provide any compensation or refund of the cost of exchange [redacted]t Airlines, since it was purchased as separate booking. Thank you for taking the time to inform us of your concerns. We apologize if we're unable to provide the resolution requested.   Warm Regards, [redacted]Executive Offices

Complaint: 1[redacted]
I am rejecting this response because:No confirmation e-mail was sent after my bid of $14 had been accepted, Instead, I was offered, in reality tricked, into taking on the Priceline.com [redacted] Bank card along with  $50 statement credit towards purchase of this car rental. Understand, prior to my unfortunate experience this complaint seeks to redress, I did not seek a new credit card. However, as a result of this, I now have a credit card, but no car rental reservation.
Sincerely,
[redacted]

Thank you for taking the time to contact us regarding your [redacted]ent a Car reservation for Trip Number [redacted].   We are writing to let you know we received your email in our Executive Offices.   We understand you are requesting for a refund of the difference because you booked a...

reservation through Payless at a lower rate. We reviewed your information and verified your reservation does not qualify to the Best Price Guarantee. In order to qualify, the lower price including taxes and fees must be available to the general public for booking on a website in the same currency, using the same form of payment and from same point of sale as your original reservation when you contact us. The lower price must be an exact match to the itinerary booked on Priceline.com. It should be for the same rental car company, same car type, same pick up and drop off location, same pick up and drop-off dates and times, and must include taxes and fees. We sent you a separate email that contains the compete guidelines to our Best Price Guarantee. We apologize, we are unable to issue any credits/refunds.   Thank you for your time. We hope you find this information helpful.   Sincerely,   [redacted] Executive Offices

We understand that you are not satisfied with the resolution that was provided. We have escalated your case to the management team and they have offered to refund 1 night for the room under [redacted] and [redacted] as a one-time exception. A refund equal to 2 nights amounting to 139.60 USD has been processed through our system. If you need to check the status of your refund, please contact your bank directly to inquire about their processing time.   Thank you for giving us the opportunity to assist you and we hope you find this information helpful.   Sincerely,   [redacted] Executive Offices

Complaint: [redacted]
I am rejecting this response because: when booking on priceline express deals or with hotwire, you are booking with star ratings and areas of where you want to stay.  We do not know the hotel until we book it and pay for it. The check in and check out dates, number of rooms, star rating, and room type was identical.  In order to find out the hotel name, I would have had to book and pay for the room.  Your best price guarantee states ,express deal, if you find a better deal, you will refund the difference.   And I have done that in the same booking way that Priceline deals.   If we have to pay on another website to find out if it is the exact same deal, it is misleading the consumers.
Sincerely,
[redacted]

Thank you for taking the time to contact us regarding your reservation at the [redacted]or Trip Number [redacted]. We are writing to let you know that we received your Revdex.com concern in our Executive Offices. We understand that you did not intend to purchase your...

booking. We reviewed your cancellation policy and see that your booking is Non-Refundable and cannot be amended or modified. We attempted to contact our partner; however, they are unable to offer us an exception. We apologize, but your reservation is restricted. It cannot be changed, cancelled or refunded. We are sorry we did not provide you the answer that you are looking for and we thank you for your time. Sincerely,[redacted] Executive Offices

Complaint: [redacted]
I am rejecting this response because:
I already know that the purchase was made with [redacted].com but when I went to the Revdex.com site for this business, it directed me to priceline.com.  I have already had multiple conversations with personnel at [redacted].com over a 4 month period with NO RESOLUTION.  I am not interested in staring the process again as they have been unable to do ANYTHING.  That is why I have come to Revdex.com.  Please advise as to how I should proceed.
Sincerely,
[redacted]

I have received the consumer’s additional comments. As you requested, I have again reviewed this matter to see if we overlooked anything that might support a more favorable conclusion. Unfortunately, there is nothing we can add to what has already been stated in our previous correspondence.
We verified that the following areas were selected during the booking process. [redacted] [redacted] - Entertainment, Shopping District [redacted] - City hall - [redacted]. I am sorry that priceline is unable to assist the consumer any further in this situation.
 
Sincerely,
N. D[redacted]
priceline.com
 
This checkout page for trip number [redacted] was submitted on 2015-08-22 16:28:08
Please Review Your Request
2½ Star Moderate-Plus Hotel  
Which hotel will I get?
Check-In Date:
Saturday, August 22, 2015
Check-Out Date:
Sunday, August 23, 2015
Region
[redacted], BC
City Areas:
Downtown - Coal Harbor, Stanley Park, Convention CenterDowntown - Entertainment, Shopping District[redacted] - City hall - UptownLangley[redacted]
Check-In Time:
Varies by hotel. Guaranteed late night arrival if needed.
Check-Out Time:
Check-out times vary by hotel
Room 1:
[redacted]
Number of Rooms:
1
Number of Nights:
1
 
Offer Price Per Room, Per Night:
US$ 188.00
Travel Insurance:
US$ 5.00
Subtotal:
US$ 188.00
Taxes and Service Fees:
US$ 41.37
Priceline Hotel Coupon:
-US$ 0.00
Total Charges:
US$ 229.37
Have a coupon code? Apply Apply Coupon Remove Coupon
This coupon is invalid or has expired
We Recommend Trip Protection
Life is uncertain...plan for the unexpected.Get up to 100% Trip Cancellation and Trip Interruption Protection and much more.View Details >>
100% Trip Cancellation and Trip Interruption Protection reimburses for cancellations due to unforeseen illness of traveler, family members and traveling companions, death in the family, job loss or other specified events.
24/7 Live Travel Assistance A real person available to assist you any time of the day with last minute flight or hotel changes, luggage locator services, cash transfers, medical assistance services and emergency services.
Yes! I'd like to purchase Trip Protection for USD5.00 per room, per night. Terms and Conditions
No, thanks. I prefer to travel without Trip Protection.
Important Information
  All rooms will accommodate up to 2 adults. Requests for bed types (King, Queen, 2 Doubles, etc.) or other special needs (including preferences for smoking or non-smoking rooms) should be requested through your confirmed hotel and cannot be guaranteed.
  Reservation is guaranteed for arrival on the confirmed check-in date only. If you do not check-in on the first day of your reservation and you do not alert the hotel in advance, the remaining portion of your reservation will be canceled and you will not be entitled to a refund.
  If priceline accepts your price, priceline will book your reservation in a property with an equal or higher star level than you requested. Please note it is possible that the hotel you are booked in could be a Resort, which will meet or exceed the minimum qualifications of the star level you initially requested. The hotel that is selected may or may not be one that you have seen during a hotel search on priceline. Any sorting or filtering options previously used will not apply to this Name Your Own Price request. Priceline will immediately charge your credit card the total cost of your stay. Rooms purchased through priceline cannot be cancelled, changed or transferred and refunds are not allowed. If your offer is not accepted, your credit card will not be charged. Priceline will immediately charge your PayPal account the total cost of your stay. Rooms purchased through priceline cannot be cancelled, changed or transferred and refunds are not allowed. If your offer is not accepted, your PayPal account will not be charged.
  The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These charges may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in your offer price.
  Hotel rooms purchased through priceline are not eligible for frequent traveler points, upgrades, vouchers, or other discounts and incentives.
  Priceline.com is unable to facilitate a rebate of Canadian Goods and Services Tax ("GST") for U.S. resident customers booking Canadian hotel accommodations utilizing the priceline.com service.
I[redacted]
I have read, accept and agree to abide by priceline.com's terms and conditions, privacy policy and the travel insurance Description of Coverage. I have read, accept and agree to abide by priceline.com's terms and conditions and privacy policy.