Stahl Construction Company

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Sincerely, L [redacted]

Complaint: [redacted] Hello, The digit trip number is: [redacted] and it was sent to [redacted] For all passengers the total was $5,( portion was $1,174.60) Then I paid to change a later departure date on 7-23-and was charged on my own card $569.40, which is why the entire amount I'm disputing is $1, Please let me know if I should scan copies of all documents Thank you [redacted] Sincerely, [redacted]

The hotel was not in the east memphis area the correct location of the hotel was barlett tn to be exactly I need a refund or I'm going to persue legal matters with my attorney that has already examine this matter and evidences Complaint: [redacted] I am rejecting this response because: Sincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because: when I was talking to the attendant at Priceline while at the airport, they never told me those factsAlso, I originally called Priceline to cancel [redacted] back in May due to illness and they told me I had to contact the airline directlyWhen they told me this, They should have told me it would null their involvementThe airline told me they contacted Priceline and told them of the air flight change in JuneSo if the airline took control of my flights, why didn’t they contact me directly if they told Priceline they were no longer involved? And even then, if Priceline did get an email from a [redacted] in June, it would have been nice to get notifiedThat is just good customer servicePriceline dropped the ball on this one and isn’t taking responsibility for anything Sincerely, [redacted] ***

HiPlease see our response below that we sent to our customerThanks.Dear [redacted] Thank you for taking the time to contact us regarding your reservation with [redacted] and [redacted] s for Trip Number [redacted] We are writing to let you know that we received your Revdex.com concern in our Executive OfficesWe understand that you are requesting for a refund of the reservation as you were unable to use it because you have no transit [redacted] for [redacted] We are sorry to learn that you were unable to use your ticketDuring the booking process, we presented you with a Contract Page for reviewAs stated on your contract, "At Priceline, we have no special knowledge regarding foreign entry requirements (such as the need for passports and ***s)." We also provided a reminder on your Itinerary Page that, "All travelers will need a valid passport and you may also need to show additional documentation at your destination and/or in connecting countries." It is the passenger's responsibility to determine what additional documentation will be needed for the travel With your reservation, the option we can present will be based on the fare rules associated with your ticketThe fare rules determine whether you are able to change or cancel your reservationFare rules are being governed by the airlineWe, as travel agency, are bound to abide by the ticket fare rulesWe have contacted the airline to verify the fare rules of your reservationWe were informed that the ticket can be refunded, minus the $cancellation feeWe are sorry that we cannot waive this feeSince your carrier is the merchant of record for your ticket, all exchange and cancellation fees are passed along to the airlinePlease respond back to this email if you want to us to proceed in requesting the refund from the airline on your behalf We apologize for any inconvenience and hope to hear from you soonSincerely, [redacted] Executive Offices [redacted] Thank you for taking the time to contact us regarding your reservation with [redacted] and [redacted] s for Trip Number We are writing to let you know that we received your Revdex.com concern in our Executive OfficesWe understand that you are requesting for a refund of the reservation as you were unable to use it because you have no transit [redacted] for [redacted] We are sorry to learn that you were unable to use your ticketDuring the booking process, we presented you with a Contract Page for reviewAs stated on your contract, "At Priceline, we have no special knowledge regarding foreign entry requirements (such as the need for passports and ***s)." We also provided a reminder on your Itinerary Page that, "All travelers will need a valid passport and you may also need to show additional documentation at your destination and/or in connecting countries." It is the passenger's responsibility to determine what additional documentation will be needed for the travel With your reservation, the option we can present will be based on the fare rules associated with your ticketThe fare rules determine whether you are able to change or cancel your reservationFare rules are being governed by the airlineWe, as travel agency, are bound to abide by the ticket fare rulesWe have contacted the airline to verify the fare rules of your reservationWe were informed that the ticket can be refunded, minus the $cancellation feeWe are sorry that we cannot waive this feeSince your carrier is the merchant of record for your ticket, all exchange and cancellation fees are passed along to the airlinePlease respond back to this email if you want to us to proceed in requesting the refund from the airline on your behalf We apologize for any inconvenience and hope to hear from you soonSincerely, [redacted] Executive Offices

Our records indicate that the customer spoke with one of our customer care representatives on 6/7/and opted to cancel his reservation for a fee of $per ticket

Dear Ms [redacted] , Thank you for taking the time to contact us regarding your airline reservation for Trip Number [redacted] I am writing to let you know that we have received your Revdex.com concern and your email in our Executive Offices We understand that you are requesting to apply the 7% discount that you received prior to booking this reservation We have reviewed the email that you have sent showing the details of the 7% discount coupon and verified that the coupon is valid for a hotel reservation (Extraordinary Hotel Savings ONLY for Email Subscribers) and should be booked using the Name Your Own Price [redacted] Take an extra 7% off Name Your Own Price 24-hour sale [redacted] The Name Your Own Price type of booking only reveals the name of the travel partner (hotel or airline) after purchasePlease note that you purchase an airline reservation by selecting the specific flight time and the airline is disclosed prior to bookingTherefore, we are unable to apply the 7% discount coupon on this airline reservation We are sorry we did not provide you the answers you were looking for and we thank you for your time Sincerely, Jenn H [redacted] Executive Offices

A [redacted] representative reached out directly to the customer to discuss this matterSincerely, Executive Office

According to the consumer, on Sunday June 28, 2015, she requested to cancel the reservation and expected a full refund Attached hereto is a copy of the consumer’s contract page indicating that the consumer selected a reservation with the following cancel policy: · Cancel Policy: Priceline will not charge you a change or cancel fee, however this hotel has the following cancellation policy: For the room type you've selected, you can cancel your reservation for a full refund up until noon on Saturday, June 27th (local hotel time)If you decide to cancel your reservation anytime between noon on Saturday, June 27th and noon on Sunday, June 28th (local hotel time), the hotel requires payment for the first night's stayYou will be charged for the first night's stay including taxes and feesAny remaining amount will be refunded to youRefunds or cancellations are not available after noon local hotel time on your day of arrival (Sunday, June 28th) We are sorry that we are unable to assist the consumer any further in this situation Sincerely, [redacted] priceline.com This checkout page for trip number [redacted] was submitted on 2015-06-09:42: [redacted] [redacted] Freebies: Hotel Freebies: On Sale Now -> Save 15% on this stay — Free breakfast, free internet in room and free parking Check-In: Sun, Jun 28, Check-Out: Tue, Jun 30, Room Type: Double Room with Two Double Beds ~ Smoking - Booked for double occupancy Flexible Cancellation Cancellation Policy Priceline will not charge you a change or cancel fee, however this hotel has the following cancellation policy: For the room type you've selected, you can cancel your reservation for a full refund up until noon on Saturday, June 27th (local hotel time)If you decide to cancel your reservation anytime between noon on Saturday, June 27th and noon on Sunday, June 28th (local hotel time), the hotel requires payment for the first night's stayYou will be charged for the first night's stay including taxes and feesAny remaining amount will be refunded to youRefunds or cancellations are not available after noon local hotel time on your day of arrival (Sunday, June 28th) Summary of Charges Room Cost $ Rooms Nights Room Subtotal $ Taxes & Fees $ Total Priceline Charges $ Safe Fee [redacted] $ Total Cost $ Prices are in USD *This safe fee is charged by property at checkout Reservation Name (Age or Older) Enter the name of the person checking into the hotelThis person must present a valid photo ID and credit card at check-in [redacted] I agree to the Booking Conditions, Terms and Conditions and Privacy Policy by booking this room Important Information · Room Description: Double Beds/Smoking/Free Hi-Spd Wireless/ Radio-Alarm Clock/Tv, Cable/Satellite · Rate Description: Websaver - Full pre-payment required upon booking · Hotel Freebies Details: On Sale Now -> Save 15% on this stay — Book Now and Save — Promotion Details — Negotiated Specials may be limited to certain dates and subject to availability Free breakfast, free internet in room and free parking Promotion Details Negotiated Specials may be limited to certain dates and subject to availability x close window · Cancel Policy: Priceline will not charge you a change or cancel fee, however this hotel has the following cancellation policy: For the room type you've selected, you can cancel your reservation for a full refund up until noon on Saturday, June 27th (local hotel time)If you decide to cancel your reservation anytime between noon on Saturday, June 27th and noon on Sunday, June 28th (local hotel time), the hotel requires payment for the first night's stayYou will be charged for the first night's stay including taxes and feesAny remaining amount will be refunded to youRefunds or cancellations are not available after noon local hotel time on your day of arrival (Sunday, June 28th) · Mandatory Fee: This hotel charges an additional $per room per nightThis fee will be charged to you directly by the hotel Mandatory fees are not optional and typically cover items such as resort fees, energy charges or safe feesThe amount of the charge is subject to change · Guarantee Policy: Reservation is guaranteed for arrival on the confirmed chedate onlyIf you don't cheto the hotel on the first day of your reservation and you do not alert the hotel in advance, the remaining portion of your reservation will be canceled and you will not be entitled to a refund · Your credit card is charged the total cost above at time of purchasePrices and room availability are not guaranteed until full payment is received Your PayPal account is charged the total cost above at time of purchasePrices and room availability are not guaranteed until full payment is received · All rooms are booked for double occupancy (i.eadults) and accommodations for more than two adults are not guaranteed · The reservation holder must present a valid photo ID and credit card at check-inThe credit card is required for the mandatory fee listed above as well as any additional hotel incidental charges such as parking, phone calls or minibar charges which are not included in the room rate

I have received the consumer’s additional commentsAs you requested, I have again reviewed this matter to see if we overlooked anything that might support a more favorable conclusion Unfortunately, there is nothing we can add to what has already been stated in our previous correspondenceI am sorry that Priceline is unable to assist the consumer any further in this situation Sincerely, [redacted] priceline.com

Complaint: [redacted] I am rejecting this response because: Not resolved to my satisfaction Sincerely, [redacted] ***

[redacted] I am rejecting this response because:The company is delaying resolution due to a pending credit card dispute Sincerely, [redacted] ***

Dear Mr***,Thank you for taking the time to contact us regarding your reservation at the [redacted] for Trip Number [redacted] .We are writing to let you know that we have received your email in our Executive OfficesDue to the nature of your concern, we would like to speak with you directly by phoneWe attempted to contact you today in an effort to address your concern; however, we were unable to speak with you at the number you provided at the time you booked your reservation.Please contact us directly at: 1-***-XXX-XXXXThe Executive Office hours are 9:a.mto 6:p.mEastern Time, Monday through SaturdayYou will need to enter your Trip number, which is [redacted] when you contact usPlease note that the number provided above is a United States phone number, and you may incur toll charges when calling from outside the United States or Canada.Thank you for choosing to contact usI look forward to resolving your issue.Sincerely,Frich A [redacted] Executive Offices

Dear Ms [redacted] Thank you for taking the time to contact us regarding your [redacted] reservation for Trip Number [redacted] We are writing to let you know that we have received your Revdex.com concern in our Executive OfficesWe sincerely apologize for the inconvenienceWe reviewed your information further and verified you selected and booked a Specialty VehicleTherefore, a specific car class was not guaranteed prior to purchaseWe sent you a copy of your reservation confirmation in a separate email for reviewGenerally, the vehicle provided by [redacted] is whatever car class the location has an abundance of that day and can range from a compact to the largest vehicle class [redacted] at the [redacted] International Airport will determine the vehicle at the time of pick upIf you choose to upgrade your car or request for a different car type than the one provided by them, the rental car company will charge additional fees at their rateAll charges are payable to them and we are unable to refund these feesThank you for your time and we hope you find this information helpfulSincerely, [redacted] Executive Offices

Complaint: [redacted] I am rejecting this response because:The business is choosing to delay handling this matter due to the pending credit card chargeback, however, if they agree to issue a refund, then I will cancel the chargeback case The chargeback case with [redacted] is in a waiting period for the business to acknowledge this and do the right thing If they do, there is no need for the chargeback The chargeback will be closed on March 20th, so if the business does not agree to a refund by that time, then [redacted] will make a decision in this case Sincerely, [redacted] ***

Complaint: I am rejecting this response because: Basically Priceline is selling a worthless insurance policyPlease read the quoted passage below from their web

I have received the consumer’s additional comments As you requested, we have again reviewed this matter to see if we overlooked anything that might support a more favorable conclusion We understand that the consumer believed she was making a purchase in Canadian currencyAttached hereto is a copy of the consumer’s contract page indicating: Prices are in USDRooms purchased through Priceline cannot be cancelled, changed or transferred and refunds are not allowedAs a goodwill gesture Priceline made a one-time exception and issued a refund for the difference in currency if the consumer had booked the reservation in Canadian currencyBased on the exchange rates on the purchase date, we have come up to a currency difference in the amount of $34.78, which has been refunded to the consumerAs noted on the contract page, the consumer’s selected reservation is non-refundable Sincerely, ND [redacted] Executive Offices Contract Page 3-Star hotel in the Downtown Calgary Area Your room: Double Or Queen - Non-Smoking Amenities: Pet Friendly, Business Center, Restaurant, Swimming Pool Check In: Thu, Mar 03, Check Out: Sat, Mar 05, Rooms: room for nights Room Rate: $per room/night Taxes & Fees: $ Discount: Room Total: $ Hotel Fee: (Due at hotel) Total Price: $ Hotel fees collected in local currency: Promo code applied: undefined Have a promo code? View taxes, fees & cancellation policy Top of Form Guest Info (Room 1) Guest name and billing name are the same Billing Info Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua And Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bonaire, Sint Eustatius And Saba Bosnia And Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory British Virgin Islands Brunei Bulgaria Burkina Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos (Keeling) Islands Colombia Comoros Congo Cook Islands Costa Rica Croatia Curacao Cyprus Czech Republic Dem Rep Of The Congo (Zaire) Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands (Islas Malvinas Faroe Islands Federated States Of Micronesia Fiji Finland France French Guiana French Polynesia French Southern And Antarctic Lands Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Heard Island And Mcdonald Islands Holy See (Vatican City) Honduras Hong Kong Hungary Iceland India Indonesia Iraq Ireland Isle Of Man Israel Italy Ivory Coast Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Kosovo Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macau Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Islands Poland Portugal Puerto Rico Qatar Republic Of Korea Reunion Romania Russia Rwanda Saint Barthelemy Saint Martin (French Part) Saint Pierre And Miquelon Saint Vincent And The Grenadines Samoa San Marino Sao Tome And Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maarten (Dutch Part) Slovakia Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St Helena St Lucia StKitts And Nevis Suriname Svalbard Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Timor-Leste Togo Tokelau Tonga Trinidad And Tobago Tunisia Turkey Turkmenistan Turks And Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela Vietnam Virgin Islands Wallis And Futuna Yemen Zambia Zimbabwe Credit Card Info Expiration Date and Security Code Month Year Send me email deals No need to pay today! Your payment will be due at the hotel This property accepts the following: Priceline will use this card to reserve your room, but you will pay the hotel directly when you stayThis property accepts the following: By tapping Book Now, I agree to the Booking Conditions , Terms and Conditions , and Privacy Policy Booking Conditions ? tap to close I agree to the Terms & Conditions, Privacy Policy, and Booking Conditions below? ? All rooms will accommodate up to adults Requests for bed types (King, Queen, Doubles, etc.) or other special requests (including preferences for smoking or non-smoking rooms) should be requested through your confirmed hotel and cannot be guaranteed by Priceline Reservation is guaranteed for arrival on the confirmed chedate onlyIf you do not cheon the first day of your reservation and you do not alert the hotel in advance, the remaining portion of your reservation will be canceled and you will not be entitled to a refund The hotel that is booked may or may not be one that you have seen during a hotel search on pricelineAny sorting or filtering options previously used will not apply to this request The reservation holder must present a valid photo ID and credit card at check-inThe credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkoutThese charges may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in your offer price Hotel rooms purchased through Priceline are not eligible for frequent traveler points, upgrades, vouchers, or other discounts and incentives If your request is accepted, Priceline will immediately charge your credit card the total cost of your stayRooms purchased through Priceline cannot be cancelled, changed or transferred and refunds are not allowedIf your request is not accepted, your credit card will not be chargedPrices are not guaranteed until purchase is complete Priceline.com is unable to facilitate a rebate of Canadian Goods and Services Tax (\"GST\") for U.Sresident customers booking Canadian hotel accommodations utilizing the priceline.com service Bottom of Form Important Info Page Taxes and Fees Amount: $ Prices are in USD Cancel Policy This rate cannot be cancelled, changed or transferredRefunds are not allowed · About -Star Hotels · About Taxes and Fees · Important Information · Terms & Conditions · Privacy Policy Back to Checkout Booking Conditions All rooms will accommodate up to adults Requests for bed types (King, Queen, Doubles, etc.) or other special requests (including preferences for smoking or non-smoking rooms) should be requested through your confirmed hotel and cannot be guaranteed by Priceline Reservation is guaranteed for arrival on the confirmed chedate onlyIf you do not cheon the first day of your reservation and you do not alert the hotel in advance, the remaining portion of your reservation will be canceled and you will not be entitled to a refund The hotel that is booked may or may not be one that you have seen during a hotel search on pricelineAny sorting or filtering options previously used will not apply to this request The reservation holder must present a valid photo ID and credit card at check-inThe credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkoutThese charges may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in your offer price Hotel rooms purchased through Priceline are not eligible for frequent traveler points, upgrades, vouchers, or other discounts and incentives If your request is accepted, Priceline will immediately charge your credit card the total cost of your stayRooms purchased through Priceline cannot be cancelled, changed or transferred and refunds are not allowedIf your request is not accepted, your credit card will not be chargedPrices are not guaranteed until purchase is complete Priceline.com is unable to facilitate a rebate of Canadian Goods and Services Tax (\"GST\") for U.Sresident customers booking Canadian hotel accommodations utilizing the priceline.com service

Dear [redacted] We are contacting you today regarding your vacation package reservation for Trip Number [redacted] We are writing to let you know that we received your Revdex.com concern in our Executive OfficesWe understand your concern about the arrival airportWhen the reservation was booked on our website, you were asked to select a hotel which includes a flight itineraryThe page also gives an option to choose a different flight Prior to booking, we presented a contract page with the details of your request, including the information that the arrival airport is in [redacted] When you selected to purchase the package, you have confirmed the information to be correct and agreed to the terms and conditions We apologize if you experienced poor serviceThe option to change or cancel your airline reservation is dependent upon the airline's policy An exception can be made to cancel your airline reservation minus a fee of $After you cancel, please submit a new request on our website for the correct airportOnce the new request is accepted, please provide us the new trip number so we can process a refund of the $cancellation fee minus $change fee Should you decide to cancel the airline reservation, please contact us prior to your scheduled departure on Tuesday, September 8, 2015; 6:PMPlease note that the original airline reservation must be cancelled prior to submitting a new request on our website We apologize for the inconvenience and hope you found this information helpful Sincerely, [redacted] Executive Offices

HiPlease see the response below that we sent to our customerThanks [redacted] Thank you for taking the time to contact us regarding your reservation at the [redacted] We are writing to let you know that we received your Better Business Bureau concern in our Executive OfficesPlease accept our sincere apology for the inconvenience you encountered when the hotel was unable to accommodate your reservation We understand that you can see a cancel fee charged to you for this bookingWe reviewed your record and found that a full refund has been processed and an additional 20% refund was submitted to our Accounting DepartmentOur record does not show that we charged a cancel fee for this reservationFor us to identify how best we can assist you with this concern, please fax to us directly a copy of your billing statement showing the mentioned cancel feePlease send it to: [redacted] Please include in your fax the Trip Number [redacted] *nd your name so that we can associate your fax to your reservationYou may also reply to this email and attach the needed billing statementThe attachment needs to be a [redacted] no larger than 2MBAny attachment that does not meet this criteria may be considered potential for spam/malware/viruses and are stripped from the email message by our corporate email systemWe apologize for any inconvenience and thank you for your patience while resolving this issueSincerely, [redacted]

I have received the consumer’s additional comments As you requested, I have again reviewed this matter to see if we overlooked anything that might support a more favorable conclusionUnfortunately, there is nothing that can be added to what has already been stated in our previous correspondence Fleets vary by rental Car Company and locationRequests for a specific make and model can only be made at the rental counterLuxury cars provided by our partners typically have room for people and bagsHowever, the make and model examples shown on our website are only examples of the car type [redacted] advised that the consumer was provided with a ***, which is a luxury type vehicleI am sorry that we are unable to assist the consumer any further in this situation Sincerely, [redacted] priceline.com This checkout page for trip number [redacted] was submitted on 2015-05-11:16: [redacted] Guest Rating: / [redacted] Distances are calculated in a straight line from point to pointmiles from [redacted] Check-In: Fri, May 15, Check-Out: Sun, May 17, Nights: Nights Rooms: Room Persons: Adults Room 1: luis a [redacted] Room Type: Best Package Rate · Freebies: Free internet in room and free parking Flight Details We've Selected a Discount Flight for this PackageYour exact flight times and airline will be shown to you after your purchase is complete Please note that your itinerary arrives into/leaves from [redacted] Please review your itinerary carefully Departing Flight Information - Friday, May 15, details Departs: [redacted] Departs any time between 1pm - 5pm Arrives: [redacted] Airline: Priceline Partner Airline - Jet Aircraft non-stop Returning Flight Information - Sunday, May 17, details Departs: [redacted] Arrives: [redacted] Airline: Priceline Partner Airline - Jet Aircraft non-stop Passenger and Ticket Information Passenger 1: [redacted] Passenger 2: [redacted] Ticket Type: Electronic Tickets will be issued for this flight Rental Car Details Luxury Car [redacted] or similar (make/model not guaranteed) and Unlimited Mileage, Automatic, Air Conditioning Driver: [redacted] Location: [redacted] Pick-Up: Fri, May 15, Drop-Off: Sun, May 17, Summary of Charges Room 1: [redacted] Nights: Priceline charges for people: $($362.15/pp) Charged by Priceline today when you book Resort Fee: $This fee is charged by the property when you checkout of your hotel Total Cost: Prices are in US Dollars $ Important Information Your hotel reservation is guaranteed for arrival on the confirmed chedate The room type you've selected will comfortably sleep up to people Hotel Freebies: · Free internet in room and free parking Mandatory Fee: This hotel charges an additional $per room per nightThis fee will be charged to you directly by the hotelMandatory fees are not optional and typically cover items such as resort fees, energy charges or safe feesThe amount of the charge is subject to change The reservation holder must present a valid photo ID and credit card at check-inThe credit card is required for the mandatory fee listed above as well as any additional hotel incidental charges such as parking, phone calls or minibar charges which are not included in the room rate Requests for special needs (including preferences for smoking or non-smoking rooms) should be requested through your confirmed hotel and cannot be guaranteed Your tickets will be round-trip, coach-class tickets issued on one of priceline's package airlinesYour trip will start between the departure times noted in the itinerary above, and flights will be scheduled to arrive at your final destination no later than midnight local time You will be issued electronic tickets for this tripRemember to bring a valid government issued photo ID with you to check-inIf you are traveling outside the US you'll almost always need a passport You must fly on the flights assigned to youUpgrades and standbys are not availableIf you do not take your outbound flight, the airlines will automatically cancel the remainder of your reservationIf any part of the ticket is unused it has no value after ticketed departure time This vacation package cannot be changed, cancelled, transferred or refunded due to our travel partners' policies Only [redacted] will be able to pithe rental car at the counterluis A [redacted] will be required to present a valid driver's license and a valid credit card or debit/check card in their name with a minimum of $available credit as a security deposit on the vehicle Your package does not include vehicle liability, collision or personal accident coverage for your rental carYou should determine if you have insurance coverage prior to pick-upAdditional insurance can be purchased at the rental counter [redacted] I have read, accept and agree to abide by priceline.com's terms and conditions, privacy policy