Stahl Construction Company

We understand your concern about the quality and rating of your hotelWe found that this hotel does meet our expectations for the star rating selected on our websiteOur competitors also rate this hotel as follows: [redacted] - Stars [redacted] - Stars [redacted] - Stars We evaluate each participating property on many different criteria, including cleanliness, guest satisfaction, decor, etcWe screen participating hotels carefully and update our information constantly to ensure that you always receive the best available hotelWe care about your experience and the accommodations the hotel providesIt is unfortunate the hotel could not meet your expectationsWhile placing your request, you agreed to accept any or higher star hotel within the area(s) you selectedYour hotel does have a star ratingAll properties offered through priceline.com have been evaluated according to the specific star level standards that we have developed exclusively for our program and described on our websiteWe appreciate your feedback and have contacted the appropriate people at the hotel to share your concernsWe made a decision to process a refund equal to 20% of your total hotel cost as goodwillA refund for $was issued on January 9, Your refund has been processed through our systemIf you need to check the status of your refund, please contact your bank directly to inquire about their processing timeWe are sorry we did not provide you the answer that you are looking for and we thank you for your timeSincerely, Executive Offices

Complaint: [redacted] I am rejecting this response because: Ace doesn't answer their phone and Priceline is the reason I booked through them Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because:I must say, it's quite a stretch that you interpret "AllInternational travelers will need a valid passport and you may also needto show additional documentation at your destination and/or inconnecting countries" to mean "it is necessary that the passenger'sname on the ticket has to reflect the name on the passport"That's not what that statement saysAll that says is that I need a valid passport which I'm aware ofHowever, the screen in which I input the passenger name makes no reference to international travel nor a passportAdditionally, the passport statement isn't shown until a screen later after entering passenger name when it's time for me to verify information and input payment informationPlease explain how you came to that conclusion when your website doesn't say that I must use the name on the passportWebsite says drivers license or other official photo IDHad the DL handy therefore that's the name that was enteredThere wasn't a need for 'other official photo ID' since the DL was readily available.The problem is that you 'assume' as a travel agent that consumers know that they should enter passport information even if your website says I can enter DL.Furthermore, you have failed to issue my refund and it's been days (5.8.16) since it was cancelledI have yet to receive a cancellation email or an email notification about refund being processedWhat's the hold up? When I canceled previous trips due to price changes, I received cancellation emails immediately.Due to your lack of information provided on the website, I think it is only right that you rebook the flight at no cost to me.Priceline is trying to absolve themselves of any responsibility in this matterThroughout the booking process, there was no transparency that the passenger name had to match what's on the passport After the screen to enter passenger name, go to another screen to see that passport is required but still no mention that the passenger name (found on previous screen) must match the name on the passport Priceline should accept responsibility and at a minimum, book a flight at no cost to me or give me a store credit to use at future time Sincerely, [redacted]

[redacted] HelloPlease see the below response we sent to our customer [redacted] *Thank you for contacting us regarding your reservation with [redacted] ***l booked under Trip Number [redacted] We are writing to let you know that we have received your Revdex.com concerns in our Executive OfficesWe understand you are unhappy with the rental car you were providedWe are sorry if you are unhappy with the quality of your vehicleWe would recommend contacting the rental counter directly at: [redacted] The representatives at the counter should be able to assist you with exchanging your vehicle to another one that will accommodate your needs Thank you for choosing to email us todayI hope you found my reply helpful! Please email us again if you need anything elseSincerely, [redacted] Executive Offices

I have received the consumer’s additional commentsAs you requested, I have again reviewed this matter to see if we overlooked anything that might support a more favorable conclusion Unfortunately, there is nothing we can add to what has already been stated in our previous correspondenceAttached hereto is a copy of the consumer’s initialed contract page authorizing the terms and conditions of the purchase, including the selected travel datesI am sorry that Priceline is unable to assist the consumer any further in this situation Sincerely, [redacted] priceline.com This contract for request number [redacted] was originally initialled on Mon Jul 09:35:EDT Trip Summary for [redacted] Name must match photo IDPlease verify spelling and edit name if necessary We Recommend Trip Protection Life is uncertain...plan for the unexpected Get the following protection up to the limits listed below and much more for $per person 100% Trip Cancellation and Trip Interruption Protection reimburses for cancellations due to unforeseen illness of traveler, family members and traveling companions, death in the family, job loss, natural disaster at departure or destination city or other specified events $Baggage and Personal Effects reimburses for lost personal effects as well as checked baggage throughout your trip $50,Emergency Evacuation coverage pays for the cost of medical transportation to the nearest medical facility and/or to your home in the event a serious medical situation requires an evacuation $1,Medical Expense Coverage $10,Travel Accident Protection 24/Hour Live Travel Assistance A real person available to assist you any time of the day with last minute flight or hotel changes, luggage locator services, cash transfers, medical assistance services and emergency services Name Your Own Price and Save Cash We have a one-way flight available that will save you cashEnter an offer and we will see if an airline accepts your offer Total charges, including taxes and fees,are displayed on the following page Preview Offer Departing Flight Information - Friday, July 17, (operated by [redacted] ) Flight [redacted] 2h 13m, mi From [redacted] Departs: 6:PM To [redacted] Arrives: 8:PM AircraftEmbraer E(Jet) Economy/Coach Class (operated by [redacted] Flight [redacted] 0h 52m, mi From [redacted] Departs: 8:PM To [redacted] Arrives: 9:PM AircraftCanadair Regional Jet (Jet) Economy/Coach Class Returning Flight Information - Sunday, July 19, (operated by [redacted] Flight [redacted] 0h 50m, mi From [redacted] Departs: 6:AM To [redacted] Arrives: 7:AM AircraftCanadair Regional Jet (Jet) Economy/Coach Class (operated by [redacted] Flight [redacted] 1h 58m, mi From [redacted] Departs: 8:AM To [redacted] Arrives: 11:AM AircraftBoeing 737-(Jet) Economy/Coach Class Passenger and Ticket Information [redacted] Seat Preference (Change Seat) Flight ***: 24B Flight ***: No Seat Preference Flight ***: No Seat Preference Flight ***: No Seat Preference United Mileage Plus - tu Ticket Type:Electronic Summary of Charges Airline Ticket Cost: $per ticket Add Trip Protection Trip Protection is a smart decision! See Details Airline Ticket Taxes & Fees: $per ticket Processing Fee: $per ticket Airline Ticket Trip Protection: Declined+ Add now Recommended! Number of Tickets: Airline Ticket Delivery: $(Electronic Ticket) Airfare Subtotal: $ Total Trip Cost: (All prices are in US dollars) $ Baggage fees are not included in your trip cost Important Information • Ticket is non-refundable and changes are not permittedPlease read the important fare rules and restrictions • Fares are not guaranteed until purchased • If you do not take your outbound flight, the airlines will automatically cancel the remainder of your reservationNo refunds will be granted for the unused portion of your trip • You will be issued electronic ticketsRemember to bring a valid government-issued photo ID with you to check-in Initial Here [redacted] I have read, accept and agree to abide by Priceline.com's terms and conditions and privacy policy

Dear Ms. [redacted] , Thank you for contacting us regarding your reservation at the Westin San Diego booked under Trip Number [redacted] 51. We are writing to let you know that we have received your BBB concerns in our Executive Offices. We understand you are unhappy with the location... of your hotel. Prior to submitting your Express Deal reservation, we provided you with a virtual map to view where your hotel could be located within the Downtown - Marina area that was selected. We confirmed the hotel you received is within the area, and we confirmed you checked in as scheduled. We are sorry if you are unhappy with the location received; however, your reservation is non-changeable, non-refundable and non-transferable. We are sorry we did not provide you the answers you were looking for and we thank you for your time. Sincerely, Teddi C [redacted] Executive Offices

Dear [redacted] We are contacting you today regarding your unconfirmed airline request for Trip Number [redacted] We are writing to let you know that we have received your Revdex.com concern in our Executive OfficesAs we understand, you were advised that your request was rejected after you received the confirmation emailWe apologize for any inconvenience this may have caused We have reviewed this concern and verified that your airline request was not acceptedAs an apology for the inconvenience, I submitted a refund request in the amount of $for your airline request This will be reviewed by our management team and it may take up to days to processIf approved, we will mail a check to the billing address that was entered during the request process and it will take up to to weeks to receive the check.? We apologize for the inconvenience and thank you for giving us the opportunity to assist you Sincerely, Joe A [redacted] Executive Offices

We are writing to let you know that we have received your BetterBusiness Bureau concern in our Executive OfficesAs we understand, youwere unable to use the reservation because the hotel don't accept pets.We apologize for the inconvenience.We checked our records and verified that pet-friendly was not guaranteedfor your reservationThe guaranteed amenities were provided on yourcontract page prior to booking.As per cancellation policy, your reservation is already non-refundableat the time of bookingHowever, we made an exception after the hotelagreed to refund your reservationWe have canceled your reservation anda full refund of USD was processed back to your accountBankprocessing time varies so please check with them if you don't see therefund posted to your account within the next few days.We apologize for the inconvenience and thank you for giving us theopportunity to assist you.Sincerely,Executive Offices

We are writing to let you know that we received your Revdex.com concern in our Executive OfficesWe understand that you tried to book a $per day rental; however, the request did not go throughOur apologies that you were unable to book the promo displayed on our website Our booking system is linked to our travel partners booking system and there can be occasional time lags, which will affect the prices shown on our websiteOur partner was possibly in the process of updating the reservation system when you attempted to book the reservationAlso, keep in mind that we cannot guarantee the rate until purchase is completedWe are sorry we did not provide you the answers you were looking for and we thank you for your timeSincerely,Executive Offices

HiHere is our response to our customerDear Mr [redacted] , Thank you for taking the time to contact us regarding your reservation at the [redacted] I am writing to let you know that we received your Revdex.com concern in our Executive OfficesI understand that you were charged a resort fee by the property when it was not disclosed on your confirmation emailI apologize for the confusionI have reviewed your reservation in our system and our record shows that we have presented an advisory stating that the hotel may charge you this mandatory feeI understand the confusion so, I escalated this information to our Hotel Team for further reviewIn line with this escalation, we decided to refund the resort fee that was chargedI called the property and Judy - Front Desk Clerk confirmed that you were charged $resort fee for both roomsA refund request for the same amount was submitted to our Management Team for review and approvalOnce approved, it will be credited back to the same card that was charged by usYou will be receiving another email from us advising the status once this is completedAlso, as token of appreciation for your business and loyalty, I'd like to offer a coupon code for 20% off your next Express Deals hotel bookingWhen you're ready to use it, just shop for a qualifying Express Deals hotel and apply the following coupon code on the Summary of Charges page prior to buying your hotel room: [redacted] This coupon code is valid on or before 9/1/Thank you for your patience while I resolved your issue, and I hope you find this information helpfulSincerely, Christine M [redacted] Executive Offices

Thank you for taking the time to contact us regarding your [redacted] *ent a Car reservation for Trip Number [redacted] We are writing to let you know we received your email in our Executive Offices We understand you are requesting for a refund of the difference because you booked a reservation through Payless at a lower rateWe reviewed your information and verified your reservation does not qualify to the Best Price GuaranteeIn order to qualify, the lower price including taxes and fees must be available to the general public for booking on a website in the same currency, using the same form of payment and from same point of sale as your original reservation when you contact usThe lower price must be an exact match to the itinerary booked on Priceline.comIt should be for the same rental car company, same car type, same pick up and drop off location, same pick up and drop-off dates and times, and must include taxes and feesWe sent you a separate email that contains the compete guidelines to our Best Price GuaranteeWe apologize, we are unable to issue any credits/refunds Thank you for your timeWe hope you find this information helpful Sincerely, [redacted] Executive Offices

Revdex.com, Inc We have received the consumer’s additional comments As you requested, we have again reviewed this matter to see if we overlooked anything that might support a more favorable conclusionUnfortunately, there is nothing we can add to what has already been stated in our previous correspondenceWe are sorry that we are unable to assist the consumer any further in this situation Sincerely, ND [redacted] priceline.com

Dear Ms [redacted] Thank you for taking the time to contact us regarding your rental car reservation with [redacted] Corporation under Trip Number [redacted] I am writing to let you know that we have received your Revdex.com complaint in our Executive OfficesI understand your request to cancel the reservation We work really hard to avoid any confusion when customers use our websiteIn order to book a reservation, we require that you review your reservation details, including the terms and conditions prior to entering your billing informationYour reservation is prepaid and non-refundable as stated during the booking process In addition, we stated prior to purchase that a refundable security deposit will be required in order to pick up the vehicle The amount for the refundable security deposit required at the rental counter depends upon the car type, rental period, and optional items Since you did not have the funds for the security deposit, we have decided to make an exception to our cancellation policy and cancelled your reservation with a full refundThis refund for $was issued today, September 1, Your refund will be processed through our system within one business dayIf you need to check the status of your refund after a few business days, please contact your bank directly to inquire about their processing time Again, thank you for reaching out and I hope you found my reply helpful! Sincerely, Nico [redacted] Executive Offices

Dear Ms [redacted] , I am are writing to let you know that we have received your Revdex.com concern in our Executive Offices in regards to your [redacted] Rent a Car for Trip Number [redacted] I understand that you viewed a refund for a rental car on your credit card statement and canceled your tripUpon review of your reservation, we have confirmed that you opted to upgrade your rental car reservationThis resulted in the cancellation and refund of your original booking and the re-purchase of the new reservationTherefore, a new credit card charge was applied for your upgraded new reservation, which is confirmed in our systemWe apologize that you were not able to use your reservation; however, because your selected reservation is restricted, it is non-refundable We are sorry that your selected reservation is non-refundable and we are unable to assist any further in this situation Sincerely, [redacted] Executive Offices

Dear [redacted] , Thank you for taking the time to contact us regarding your hotel reservation at the [redacted] for Trip Number [redacted] We are writing to let you know that we have received your Revdex.com concern in our Executive Offices We understand that you would like a refund for the cancellation fee collected by the hotel For the room type you've selected, you can cancel your reservation for a full refund up until noon on Wednesday, June 24th (local hotel time)If you decide to cancel your reservation anytime between noon on Wednesday, June 24th and noon on Thursday, June 25th (local hotel time), the hotel requires payment for the first night's stayYou will be charged for the first night's stay including taxes and feesAny remaining amount will be refunded to youRefunds or cancellations are not available after noon local hotel time on your day of arrival (Thursday, June 25th) Your reservation was cancelled on June 24, at 8:06:PM; therefore the following cancel policy applies: If you decide to cancel your reservation anytime between noon on Wednesday, June 24th and noon on Thursday, June 25th (local hotel time), the hotel requires payment for the first night's stayYou will be charged for the first night's stay including taxes and fees Any remaining amount will be refunded to you Once again, thank you for getting in touch about this Sincerely, [redacted] Customer Service Specialist This checkout page for trip number [redacted] was submitted on 2015-06-09:28: [redacted] [redacted] FREE Cancellation until 12:PM on 06/24/ Freebies: Hotel Freebies: Free breakfast, free internet in room and free parking Check-In: Thu, Jun 25, Check-Out: Sun, Jun 28, Room Type: Double Room with Two Double Beds ~ Non~Smoking - Booked for double occupancy Cancellation Policy Priceline will not charge you a change or cancel fee, however this hotel has the following cancellation policy: For the room type you've selected, you can cancel your reservation for a full refund up until noon on Wednesday, June 24th (local hotel time)If you decide to cancel your reservation anytime between noon on Wednesday, June 24th and noon on Thursday, June 25th (local hotel time), the hotel requires payment for the first night's stayYou will be charged for the first night's stay including taxes and feesAny remaining amount will be refunded to youRefunds or cancellations are not available after noon local hotel time on your day of arrival (Thursday, June 25th) Summary of Charges Room Cost $ Rooms Nights Room Subtotal $ Taxes & Fees $ Total Charges $ Prices are in USD Reservation Name (Age or Older) Enter the name of the person checking into the hotelThis person must present a valid photo ID and credit card at check-in Room I agree to the Booking Conditions, Terms and Conditions and Privacy Policy by booking this room Important Information · Room Description: Double Beds,Nsmk,Hi Speed Net,Micfrg,Cfmkr, Irn,Hair,Full Breakfast · Rate Description: Websaver - Full pre-payment required upon booking · Hotel Freebies Details: Free breakfast, free internet in room and free parking · Cancel Policy: Priceline will not charge you a change or cancel fee, however this hotel has the following cancellation policy: For the room type you've selected, you can cancel your reservation for a full refund up until noon on Wednesday, June 24th (local hotel time)If you decide to cancel your reservation anytime between noon on Wednesday, June 24th and noon on Thursday, June 25th (local hotel time), the hotel requires payment for the first night's stayYou will be charged for the first night's stay including taxes and feesAny remaining amount will be refunded to youRefunds or cancellations are not available after noon local hotel time on your day of arrival (Thursday, June 25th) · Guarantee Policy: Reservation is guaranteed for arrival on the confirmed chedate onlyIf you don't cheto the hotel on the first day of your reservation and you do not alert the hotel in advance, the remaining portion of your reservation will be canceled and you will not be entitled to a refund · Your credit card is charged the total cost above at time of purchasePrices and room availability are not guaranteed until full payment is received Your PayPal account is charged the total cost above at time of purchasePrices and room availability are not guaranteed until full payment is received · Pet Policy: Pets allowed based on the availability of pet friendly rooms Up to dogs per room with a pound weight limitAdditional pet types (cats, birds, etc) may be accepted at the hotel's discretionPet rate is $per day with a $per week maximum · All rooms are booked for double occupancy (i.eadults) and accommodations for more than two adults are not guaranteed · The reservation holder must present a valid photo ID and credit card at check-inThe credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkoutThese charges may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate

We are writing to let you know that we received your Revdex.com concern in our Executive OfficesWe understand that you intended to apply your $Cruise Coupon to this reservation; however, you inadvertently booked it with a 5% coupon code onlyYou are now requesting that we apply your Cruise Coupon Discount to your reservationAfter careful review, we came to a decision to provide the $discount you are requestingPlease be reminded that your $Cruise Coupon applies to the room subtotal onlyTaxes and fees are charged on the pre-coupon priceAlso, we see that a 5% discount did apply to your reservationThis will be deducted to the $Cruise CouponBelow is the computation for the discount that will be applied to your reservation: [redacted] Cruise coupon discount $- $this is the 5% discount applied = $Remaining cruise discountThe additional applied discount will have your total room and tax to $(Total Priceline Charge $- $Remaining Cruise Discount)The discount will appear as a refund to your accountThe refund will be processed through our system within one business dayYour bank will post the refund to your accountBank processing time varies, so please check with them if you do not see the refund in your account within a few business daysWe apologize for any inconvenience and thank you for giving us the opportunity to assist youSincerely,Executive Offices

We are writing to let you know that we received your RevDex.com concern in our Executive Offices regarding your reservationwith [redacted] Rent a Car for Trip Number [redacted] We understand that you are requesting a full refund of the reservation because the rental was booked for pick up at the [redacted] We reviewed both the Contract Page and the Confirmation Page for Mr [redacted] booking and found that these provided information that the rentalis in [redacted] *** Prior to submitting the request, we provided the Contract Page for reviewThe page allows our customer to check details of the request and has a map showing a shaded area where the rental car company can be locatedThe map we presented has the [redacted] map After booking, we sent a confirmation emailThis has the information that the reservation was confirmed with [redacted] Rent a Car located at [redacted] *** We apologize; however, we also stated on the Contract Page that the reservation is restrictedThis cannot be changed, cancelled or refunded For your reference, a copy of the Contract Page and Confirmation Page were sent to you in separate email messages We are sorry we did not provide you the answers you were looking for and we thank you for your time Sincerely, [redacted] Executive Offices

Dear Ms ***, Thank you for taking the time to contact us regarding your airline reservation for Trip Number [redacted] We are writing to let you know that we have received your Revdex.com concern in our Executive Offices We understand that you could not rent a vehicle due to the flight time confirmed for your reservationWe reviewed your issue and verified that prior purchase, we indicated on your contract page that the trip will start between 6:AM and 10:PM and will arrive no later than 12:AM the next dayWe apologize if you could not get in time to rent a vehicle on your arrivalHowever; since the reservation is restricted, it cannot be changed, cancelled or refunded I know you expect a different answer; however, there are no other options that I can offer because of the restrictions Sincerely, [redacted] Executive Offices

Our record indicates that this matter has been addressed with the consumerA refund request for $was submitted and the $per ticket processing fee is non-refundable Sincerely, N D [redacted] Executive Serrvices

0in" border="1" cellpadding="0" cellspacing="0" width="100%"> Thu Feb 18, 11:48:AM ET Dear Mr***, Thank you for taking the time to contact us regarding your reservation at the [redacted] for Trip Number [redacted] I am writing to let you know that your concern was escalated by one of our Priceline Senior Agents I understand your concern regarding your reservationThe reservation that you purchased is truly restricted which is non cancelable and non refundable This information was provided on the contract page that you reviewed and initialed prior to bookingI contacted the hotel to request for exception; however, the hotel advised that the reservation is truly non refundable as per policyI apologize; however, I will be unable to cancel and refund your reservation We apologize for the inconvenience and thank you for your time Sincerely, Joe A [redacted] Executive Offices Attached hereto is a copy of the consumer’s initialed contract page authorizing the terms and conditions of the selected purchase This checkout page for trip number [redacted] was submitted on 2016-02-16:59: Please Review Your Request Star Deluxe Hotel Which hotel will I get? CheDate: Saturday, September 3, Check-Out Date: Sunday, September 4, Region Fort Lauderdale, FL City Areas: Ft Lauderdale Beach Area Hollywood Beach Pompano Beach CheTime: Varies by hotelGuaranteed late night arrival if needed Check-Out Time: Check-out times vary by hotel Room 1: [redacted] Number of Rooms: Guaranteed Amenities: Indoor or Outdoor Pool, Guest Score 7/or Higher Number of Nights: Offer Price Per Room, Per Night: US$ Travel Insurance: US$ Subtotal: US$ Taxes and Service Fees: US$ Priceline Hotel Coupon: -US$ Total Room Charges*: US$ Apply Coupon Hotel Fee: US$ Total Cost*: US$ Have a coupon code? Apply Remove Coupon This coupon is invalid or has expired No surprises! Total cost includes estimated hotel fees (e.g resort fees)Your total cost will never be higher than displayed above *Prices are in US dollars SHAPE \ [redacted] MERGEFORMAT We Recommend Trip Protection Life is uncertain...plan for the unexpected Get up to 100% Trip Cancellation and Trip Interruption Protection and much more View Details >> 100% Trip Cancellation and Trip Interruption Protection reimburses for cancellations due to unforeseen illness of traveler, family members and traveling companions, death in the family, job loss or other specified events 24/ Live Travel Assistance A real person available to assist you any time of the day with last minute flight or hotel changes, luggage locator services, cash transfers, medical assistance services and emergency services Yes! I'd like to purchase Trip Protection for USDper room, per nightTerms and Conditions No, thanksI prefer to travel without Trip Protection Important Information All rooms will accommodate up to adultsRequests for bed types (King, Queen, Doubles, etc.) or other special needs (including preferences for smoking or non-smoking rooms) should be requested through your confirmed hotel and cannot be guaranteed Reservation is guaranteed for arrival on the confirmed chedate onlyIf you do not cheon the first day of your reservation and you do not alert the hotel in advance, the remaining portion of your reservation will be canceled and you will not be entitled to a refund If priceline accepts your price, priceline will book your reservation in a property with an equal or higher star level than you requestedPlease note it is possible that the hotel you are booked in could be a Resort, which will meet or exceed the minimum qualifications of the star level you initially requestedThe hotel that is selected may or may not be one that you have seen during a hotel search on pricelineAny sorting or filtering options previously used will not apply to this Name Your Own Price requestPriceline will immediately charge your credit card the total cost of your stayRooms purchased through priceline cannot be cancelled, changed or transferred and refunds are not allowedIf your offer is not accepted, your credit card will not be chargedPriceline will immediately charge your PayPal account the total cost of your stayRooms purchased through priceline cannot be cancelled, changed or transferred and refunds are not allowedIf your offer is not accepted, your PayPal account will not be charged The reservation holder must present a valid photo ID and credit card at check-inThe credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkoutThese charges may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in your offer price Hotel rooms purchased through priceline are not eligible for frequent traveler points, upgrades, vouchers, or other discounts and incentives I have read, accept and agree to abide by priceline.com's terms and conditions, privacy policy and the travel insurance Description of CoverageI have read, accept and agree to abide by priceline.com's terms and conditions and privacy policy Please check the box above to indicate that you have reviewed these rules and your hotel request, and that you agree to abide by priceline's terms and conditions