Starbucks Corporation

Hello Mr***, Thank you for reaching out with your concern. We are sorry to hear about your experience, we will contact you shortly. Thank you, Starbucks Customer Care

Case has been re-opened and reassigned to a specialist, who will reach out within the next 1-business days

Dear ***,
We have received your concern and have arranged for the regional director to follow up with you. They will be contacting you within hours to address this matter
Thank you,
***
Starbucks Coffee Company

Complaint: ***I am rejecting this response because:
I have been told
many times before that it would be handed with in hours I also emailed starbucks vi the starbucks contact us option on the starbucks website and got no responseso I hope you really contact me!!Sincerely,*** ***

Hi ***, I am terribly sorry for your inconveniencesI have reviewed your complaint and have issued Stars to your accountCoaching will be provide to the call center in regards to how your issue was handled. Warmest regards, KurtCustomer Service Management

Complaint: ***
I am rejecting this response because: this is the same answer I recieve everydayMore information tomorrow, it has been
over weeks and multiple times hearing this - I was told yesterday (4/24) by Johnny that I would receive a call by 7pm est yesterday.
Sincerely,
*** ***

We have reviewed this concern and someone from our online store team will be contacting the customer within business days to address your concerns with your online orderIf the customer would like to reach out directly, please call (877) 421-9062, Monday-Friday, a.m- p.mCentral Time

Hello,
We will reach out to the customer for resolutionIt will be recorded in our internal case # ***
Regards,
Minh L*

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me, provided that this type of situation does not occur againSincerely, *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

This issue has been escalated; a specialist should contact the customer within the next business day to assist with troubleshooting and provide status of card order

Complaint documented and passed along to store's district managerAgent provided service recovery to customer when 1/incident was first reportedRef: Case ID ***

Thank you for bringing this incident to our attentionWe have informed the field of the incident described, and a field leader will contact you after the holiday weekend

A specialist will contact customer within the next 1-business days to offer refund or exchange

We want to arrange follow up with the store's district manager to discuss this issueThis will better ensure drinks are made correctly on a consistent basisCan you please ask the customer to verify store location? We will document and contact the district manager

Dear *** ,
We have received your concern and have arranged for the regional director to follow up with you shortly regarding this matter
Thank you,
Katie
Starbucks Coffee Company

Complaint: ***I am rejecting this response because:Sincerely,*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Complaint: ***I am rejecting this response because:I never got any response from starbucksI don't understand if this is a jokefor themSincerely,*** ***

A specialist will be contacting the customer within hours to address this concernStarbucks reference number: ***