Starbucks Corporation

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***,
and find that this resolution is satisfactory to meI would like to clarify The address of Starbucks Store,Fitzgerald drive Pinole,CaliforniaTelephone number 510-222-and the correction of the employees name is Imelda not Ireland and the Manager Involved is RonSorry,wrong typingI just need their apology to me...that's all!!! More power to Revdex.com and thank you for helping the consumers like meI gave Revdex.com superb higher than excellent and highest ratings in Social Media, my 14,followers in Twitter and 3,friends in FacebookTumbs up.Sincerely, *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Complaint: ***I am rejecting this response because: the business asked clients to treat the card like cashNow they rob clients' cash by claiming financial concernsI'm not sure what's the financial concernBut the business never informed me when they closed the cardCredit card company or a seller won't pick up the case after more than daysI have an account with the business, which holds my cashIf the business can rob its clients' money at will, I'm sure whether the business is legitimate to be allowed to exist or at least the cash card program shouldn't be allowed to operate before the financial concern is dealt with, instead of robbing clients' money as an easy way to protect itself at the expense of its clients.Sincerely,*** ***

Hello ***, Thank you for bringing your concerns to our attention. One of our customer service representatives will reach out to you in the next hours. Thank you,Starbucks Customer Care

Complaint: ***
I am rejecting this response because:On many occasions Starbucks stated they will reached out too me and each time they
failed to do so Until I get a resolution and a call from Starbucks management, I will keep this compliant open
Sincerely,
*** ***

Thank you for reaching out regarding this issueA specialist will be contacting you utilizing Starbucks Reference number *** in the next business hoursPlease make sure to check your spam folder if you do not receive a responseThank you!

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and will wait to hear from them in regards to their resolutionSincerely, *** ***

Complaint: ***I am rejecting this response because I have not yet received any response from Minh L*I received one response from a customer service agent asking me to confirm my address, which they had correctly listedI have not received any further response regarding this Revdex.com complaint.Sincerely,*** ***

A specialist will be following up with the customer within the next hours to address the customers concernStarbucks case # ***
Thank you,
Katie

Complaint: ***I am rejecting this response because this response is untruthful I have NOT received
anything from Minh L, or any individual regarding this Revdex.com complaint
I would like to see some written response here, pleaseDetailing your "case #" and all efforts made This is lame, and very unprofessional
Why is this individual afraid to document anything here, or send me an email, for that matterDespicable lack of customer accountability
Please tell me HERE what your email to me supposedly said?!?
Sincerely,*** ***

Hello ***,
My name is Kurt and I would like to helpYou may reach me in Seattle via direct: ***, or ***@starbucks.com
Thank you for your patience and understanding
Warm regards,
Kurt

Hi ***, I am terribly sorry that you did not receive the follor refund that you were promisedI will reach out to you by e-mail shortly. Warm regards, KurtCustomer CareStarbucks Coffee Company

Hello,
We will reach out to the customer to resolve itIt will documented in our internal case # ***
Regards,
Minh L*

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

On April 22, customer was informed by the online order team that the Verona pods were out of stock$has been credited back to the customer's Starbucks Card

Complaint: ***I am rejecting this response because: I received a call Friday from LynnI was in the library not able to talkI called Lynn back that day and have not received a call backI'm still shaken up by that experienceI have not returned back to that StarbucksI do not feel safeSince the negative call that I received about my concerns last week, I have not been to StarbucksAs I stated before, I was in Starbucks DAILYThey can see the history of my visits on my gold accountMy email is ***Zip code My friend for Christmas gives me a $gift card yearly and I told her not to and the reasons whyI am a SrVP of Talent Acquisition & HR and we would not have ever relied on someone else to keep our employees and customers safe! We would get our own security and speaking with other HR professionals and other people about the situation, their companies would have as wellI am from Seattle and invested a LOT of money in that company since they started!!!! Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me as long as the check is sentI will, in good faith, accept the resolution that Starbucks will send the check they promisedI do plan on filing a small claims complaint should Starbucks decide to not follow through on their promise
Sincerely,
*** ***

Escalation has been reopened with high priorityCustomer should hear from specialist within business day

I did not remove any funds off my registered Starbucks card Starbucks know there legal team remove the funds on my gold card on my Starbucks account ending in *** also they know the other cards on my Starbucks account one ending in *** that the legal tem removed $off of and the other card ending in *** I need $put on that card ASAP to conclude Starbucks and there legal team are lying please take my side cause u and I both know that Starbucks is lying and I have many times to speak with MR Howard S*** the CEO at Starbucks about this Situation but he has not returned any of my Emails is there any way u can ask him to contact me
Complaint: ***I am rejecting this response because:Sincerely,*** ***

Thank you for letting us know about this situationIt appears that you have already brought this matter to out attention within Starbucks. You should be receiving a call from the District Manager within business daysYour Starbucks reference number is ***Thank you!