Starbucks Corporation

Hi ***,
I am terribly sorry that you have been inconvenienced like you haveI have added $to your registered Starbucks Card ending in #***The extra $is in hopes to invite you back for better experiences
Best regards,
Kurt L***
***@starbucks.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Complaint: ***I am rejecting this response because:
yes, I have said before, the remaining balance on my account has been resolved, but not those reloads made by hackersCan you please address those?Sincerely,*** ***

Thank you for contacting Starbucks Coffee CompanyYour complaint has been resolved

A Specialist has reached out via phone on 8/and 8/and left two voicemails at the provided phone numberIf you believe you have not received these calls or voicemails, please call us at (800) 782-and reference case #*** for immediate assistanceThank you

At this time, the Starbucks mobile application supports most iPhone and Android devicesWhile we currently do not have a version that supports Windows devices, we are in the process of developing our mobile application to support this platform in the near future
Starbucks Case # ***

Hello ***, Thank you for sharing your experience with us. We look forward to helping resolve these concerns. One of our Starbucks leaders will be reaching out. Warm Regards, Starbucks Customer Care

Hi ***,
I am terribly sorry that you did not receive prompt follow-upI will have the district manager contact you within business days
Warm regards,
Kurt

A specialist has reached out to the customerWe have shared your feedback with the local leadership to ensure a better experience in the futureAdditionally, we have refunded the order and invited you back on usFor any additional questions or concerns, please call or email [email protected] and reference case number ***Thank you so much for sharing your experience and providing your feedbackWe are so glad to have the opportunity to address the situation

Thank you for reaching out regarding your issueA specialist will be contacting you in the next hours, utilizing Starbucks Reference number: ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
** **

Complaint: ***
I am rejecting this response because:Starbucks is scamming their customers with these illegal practiceswho keeps receipts for gift card purchase dating more than years back? who keeps receipts when gift cards are gifted by friends? starbucks should be capable to retrieving the details of the gift cards since I had the cards registered onto my accountif their technical department can't seem to verify the gift cards then what is the reason for voiding all of my gift card amount. if they are refusing to place back the funds on my account, I will be forced to enlighten the public on their illegal gift card practicesi will go to the new outlets, every social media sites and their store fronts protesting their illegal tacticsstarbucks have been illegally voiding their customer's gift cards for several years nowi am sure they need another lawsuit filed against them for stealing their customer's gift card funds in I don't think they want to be the united airlines of the coffee industry.
Sincerely,
** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***.Starbucks
claims that I will be contacted by a customer service representative in business hours. Unless and until that actually happens, my complaint ID *** remains unresolved at this time
Sincerely,
*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Hello,
We contacted the customer on 11/12/at: *** *** * *** and resolved the issue with the customerThe conversation we had with the customer was documented in our internal case # ***
Regards,
Minh L*

Hi ***, I am looking into your complaintI will reach out to you directly via e-mail. Warm regards, KurtStarbucks Coffee

We will be unable to provide video to the customer directly. The customer can contact an appropriate law enforcement agency and recommend that they have the investigating officer contact us and that we will cooperate fully with their investigation; a subpoena may be required to complete
this requestAlternatively, we would be happy to send the customer a $Starbucks card for the inconvenience and arrange for the store's district manager to follow up with the customer. Please let us know what the customer prefersEither way, the customer should reference Case ID ***

Dear ***,
We have received this concern and a specialist will be contacting you within hours to address this matterStarbucks reference number: ***
Thank you,
Starbucks Coffee Company