Starbucks Corporation

Thank you so much for reaching outA specialist will be contacting you regarding your experience in the next business hoursStarbucks reference number ***

Complaint: ***I am rejecting this response because:
they should've been more accomindating on there part because they refused to treat me as valued customer Sincerely,*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** *

Complaint: ***I am rejecting this response because:
Starbucks customer relation department Emailed me and creditted me the wrong amountShe thought I have already
been credited $so she only refunded me the remaining $I emailed back and explainedUnfortunately, Starbucks wasn't able to resolve the issue through Email and asked me to call them back
After calling them back, they said $is the most they will refund and I was talking to a wrong department (customer relation)I should be talking to the store person and I was transferred to the store agentThe store agent said I am day out of the price adjustment time frame so they will not do anything
In summary,
I wasted additional hour just being transferred around just because the 1st agent misread my message
The second agent was not able to resolve issue and asked me to call back
The number I called back said I talked to the wrong department (customer relation)However, the customer relation was the department that replied Revdex.com that they will help
The store department said I was day late for the price adjustment and refused to adjust the price
Because agents were not willing to take responsibility and my issue is not resolved I therefore reject this response
Sincerely,*** ***

Hello,
I would like to help, but I'm not sure that I understand Starbucks's involvementFeel free to reach out to me directly if you think that we can help you
I can be reached @
Warm regards,
Kurt L***
Starbucks Coffee

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Thank you so much for reaching outA specialist will be contacting you regarding your experience in the next business hoursStarbucks reference number ***

Hello,We will reach out to the customer to resolve the issueOur internal case # is ***.Regard,Minh L

We have received the customer's concern and a specialist will be contacting the customer within hours to addressThis is documented under Starbucks case: ***

Thank you for reaching out regarding your experience with usA specialist will reach out to you shortly regarding this issue utilizing the Starbucks Reference number you provided (***)

Dear ***,
We have received your concern and have arranged for a specialist to follow up with youThey will be contacting
you within hours to address this matter
Thank you,
Katie
Starbucks Coffee Company

Hello,
We have communicated with the customer on 12/and resolved the issueIt is recorded in our internal case # ***
Regards,
Minh L*

Hello,We will reach out to the customer for a resolutionOur internal case # is ***.Thank you,Minh

Complaint: ***I am rejecting this response because: I've never requested any charge-backThe cash card was registered with the business in my name and I refilled the cardNo one, except me, should be allowed to charge backThe whole cash card program is mismanaged by the business thenThe business forced its financial loss, if any, to be born by clientsThis is illegitimateThe business needs to stop the cash card program before figuring out how to manage it and revert illegitimate actions.Sincerely,*** ***

Thank you so much for reaching outA specialist will be contacting you regarding your experience in the next business hoursStarbucks reference number ***

This issue was referred to a customer service specialist on 3/17/Will ask them to provide customer with any appropriate update or next stepsCustomer should hear from specialist within the next business day

I have added stars to the accounts that are linked to cards ending in digits and These should appear within the next business dayTo better track rewards activity, customer is encouraged to consolidate cards she uses under a single account

Complaint: ***
I am rejecting this response because:Once I receive a call and get it resolved, I will keep it open
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because:The regional manager called me and left a voicemail, but she is yet to return any of my callsShe is unable to reachTotally unsatisfactory.
Sincerely,
*** ***