Starbucks Corporation

Hello,
We will reach out to the customer for a resolution. It will documented in our internal case # [redacted].
Regards,
Minh L*

Hello [redacted],
 
Thank you for speaking with me today. As discussed, I have made a $25.00 e-gift available to you via the following link: 
 
[redacted]
 
I will send a security code via direct e-mail to your g-mail account.
 
Please feel free to reach out to me anytime.
 
Best regards,
 
[redacted]@starbucks.com

Hello,We reached out to the customer on 9/16 to work out a resolution. It was recorded in our internal case # [redacted].Regards,Minh L*

We have ordered a new frother for the customer at no charge. It should arrive within 7-10 days.

Complaint: [redacted]
I am rejecting this response because:I will be happy to accept it once I have received any communication from them to resolve the matter.  As of right now I have not heard from them.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because: no one has contacted me
Sincerely,
[redacted]

Hello,
We have communicated with the customer and continued to work toward resolution. It is documented in our internal case # [redacted].
Regards,
Minh L*

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Dear Mr. [redacted],
 
I'm sorry to hear of your experiences. We will look into your feedback and have a representative from our corporate offices reach out to you shortly. 
 
Thank you for your patience and understanding in this matter.
 
Best regards,
 
Kurt
Executive...

Response Team

A specialist will be contacting the customer within 48 hours to address this concern. Starbucks case number [redacted].

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Referring April 4 incident to the store's district manager who had spoken with the customer on March 29 and reported the issue had been resolved.

We have reviewed the pending authorizations and released the funds. This should reflect in your PayPal account within 7-10 business days. A specialist will also be calling you within 48 hours to address any remaining concerns. Starbucks reference number: [redacted]

Thank you for your message. This matter is currently being investigated and someone will be in touch within 72 business hours.

Complaint: [redacted]I am rejecting this response because:
Did nothing to resolve issue within their company, passing it to my own bank will not solve the prooblem.Sincerely,[redacted]

We have escalated this case to our specialist team and the customer should be contacted within 48 hours. Starbucks reference # [redacted].

Complaint: [redacted]I am rejecting this response because: I want them to compensate on my Starbucks Card ending in [redacted] I feel that this should be done due to the employee's attitude towards me and every time I contact Starbucks Cooperate they're never accommodating whatsoever with regards to my concerns so I would like my Starbucks Card ending in [redacted] with some kind of credit Sincerely,[redacted]

Complaint: [redacted]
I am rejecting this response because:ok sounds good, I'll wait until the rep reaches out. No contact yet 
Sincerely,
[redacted]

Customer was contacted by customer service on Dec. 15, and this matter was resolved. If customer has additional questions, please call 800-782-7282 and refer to Case number [redacted].

Hi [redacted],
 
I am terribly sorry for your experience. I will have a specialist reach out to you shortly.
 
Warm regards,
 
[redacted]