Starbucks Corporation

I appreciate Starbuck's customer relations help because they handled the issue in regards to the lost funds on baked goods. However, it was not just about that. I do hope that the higher up individuals do what they said and make sure that the Starbucks stores that are owned by them are doing what they're supposed to do in regards to the customer. The place I went to in Queens, New York off of the Broadway stop in Astoria, Queens 11106 didn't treat me fairly. The employees at this Starbucks were not only rude, but they had a couple of bugs/vectors trapped where they keep their baked good, which could of made me sick, and the other customers as well. I hope that I don't have this issue again. The store appears to be clean from the first glace but if you look closer like I did that day and see bugs through the glass of where you get your baked goods than that is a turn off in regards to the goods. I went again sometime this week because I like to get a coffee or lemonade, but I am still a little scared to get anything baked again from them. The store didn't have bugs, by the baked good this time nor were the same employees there that day.
 
 
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Hello,We reached out to the customer on 9/16 to work out a resolution. It was recorded in our internal case # [redacted].Regards,Minh L*

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. they have reversed the charge to my account.Sincerely, [redacted]

Hello,
We have communicated with the customer and continued to work toward resolution. It is documented in our internal case # [redacted].
Regards,
Minh L*

Complaint: [redacted]
I am rejecting this response because: no one has contacted me
Sincerely,
[redacted]

We have ordered a new frother for the customer at no charge. It should arrive within 7-10 days.

Complaint: [redacted]
I am rejecting this response because:I will be happy to accept it once I have received any communication from them to resolve the matter.  As of right now I have not heard from them.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
Ok, I'll wait for the person to reach out thank you 
Sincerely,
[redacted]

I a The customer has reached out in regard to an incident that took place a Starbucks...

located in the Atlanta Airport. We have been in touch with the Airport management. They have informed us that they have spoken with the customer, provided compensation and informed the customer that the airport management will be conducting an investigation. As this is a licensed location, Starbucks now considers this matter closed from our perspective. The customer has been instructed to reach out to the Atlanta Airport general management for more details.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Thank you for your message. This matter is currently being investigated and someone will be in touch within 72 business hours.

Customer was contacted by customer service on Dec. 15, and this matter was resolved. If customer has additional questions, please call 800-782-7282 and refer to Case number [redacted].

A specialist will be contacting the customer within 48 hours to address this concern. Starbucks case number [redacted].

Complaint: [redacted]
I am rejecting this response because: THEY ALWAYS SAY THAT TO ME. They have been saying that to...

me for a while now and then they call and if you miss the call they leave a message saying they got  request for a callback but there is nothing they can do and then they pass me a main 800# that is NOT to them. This has been the case for months now! 
Sincerely,
[redacted]

Thank you for contacting us. We will be looking into this matter utilizing Starbucks reference number [redacted]

Hi [redacted],
 
I am terribly sorry for your experience. I will have a specialist reach out to you shortly.
 
Warm regards,
 
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Dear Mr. [redacted],
 
I'm sorry to hear of your experiences. We will look into your feedback and have a representative from our corporate offices reach out to you shortly. 
 
Thank you for your patience and understanding in this matter.
 
Best regards,
 
Kurt
Executive...

Response Team

Complaint: [redacted]I am rejecting this response because:
Did nothing to resolve issue within their company, passing it to my own bank will not solve the prooblem.Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because: I want them to compensate on my Starbucks Card ending in [redacted] I feel that this should be done due to the employee's attitude towards me and every time I contact Starbucks Cooperate they're never accommodating whatsoever with regards to my concerns so I would like my Starbucks Card ending in [redacted] with some kind of credit Sincerely,[redacted]