State Farm Insurance Company

September 28, 2017 Revdex.com 8100 N University St. Peoria, IL 61615 Re: Revdex.com Case Number 12395461  To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 20, 2017. While we cannot share specific details in this public response, our...

Underwriting Department contacted the complainant on September 27, 2017, to address his concerns. Sincerely, Business Lines Underwriting State Farm Insurance Companies

February 7, 2018 Revdex.com 8100 N University Peoria, IL 61615 Re: [redacted] – Case ID [redacted] Dear Sir or Madam, State Farm Bank® received your correspondence pertaining to Mr. [redacted] and his complaint regarding the credit reporting on his loan. We understand Mr. [redacted]’s concern and...

we appreciate you contacting us. State Farm Bank will be contacting Mr. [redacted] directly regarding his concerns. If anything additional is needed, please contact State Farm Bank’s Service Recovery Team at (855) [redacted] The Service Recovery Team is available between 7:30 AM to 6:00 PM Central Time, Monday through Friday. Sincerely, Bank Manager State Farm Bank

I am rejecting this response because:
They corporate office has contacted me, however they told me they are NOT responsible for the actions of thier agent. I was told the agent works independently from State Farm. That's right so my agent whom has yet to contact me or you guys. Corporate stood by the fact that they are not taking responsibility for their own agents bad business practices. They are only focused on covering their own tracks. As morally they know I am right in this instance they refused to do right by me and try to make things right. Therefore that's why they are trying to backtrack and now asking me for information from over a year ago. My car was working perfectly fine before the accident, and since then has not worked. I still told them to meet me half way and just pay for half the fees I am owed, please keep in mind the fees weee assessed to me because my agent refused to answer any of my emails or calls and I was hit with astronomical late fees. So I stewart of meeting me half way and we both pay $900, I told them spurt is the only option. Which still doesn't make sense because that will only cost them more as I have the proof to show that they were in the wrong in regards to how they handled the accident last year, as well as the the agent as I have proof to state all of my claims.

January 15, 2018 Revdex.com Revdex.com Dispute Resolution Department 8100 N University St. Peoria IL 61615 Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 5, 2018. While we cannot share specific details in this...

public response, our underwriting department contacted the complainant on January 12, 2018, to address her concerns, and we have reached a satisfactory resolution. Sincerely, Underwriting Department State Farm Insurance Companies [redacted]

January 5, 2018Revdex.com112 Harrison StreetPeoria, Illinois 61602Re: Revdex.com Case Number: [redacted]To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated January 2, 2018. While we cannot share specific details in this public response, our Underwriting...

Department researched the concerns and contacted our policyholder to review the concern.Sincerely,Auto Underwriting DepartmentAuto Underwriting DepartmentState Farm Insurance Companies

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12003240, and find that this resolution is satisfactory to me.

September 29, 2017 Revdex.com 112 Harrison Peoria, IL 61602 Re: Revdex.com Case Number 12398747  To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 27, 2017. While we cannot share specific details in this public response, our SFPP...

department contacted the complainant on September 29, 2017, to address her concerns, and we have reached a satisfactory resolution. Sincerely, State Farm Payment Plan SFPP Department State Farm Insurance Companies

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12303633, and find that this resolution is satisfactory to me.

To Whom It May Concern:Thank you for notifying State Farm regarding Ms. [redacted]’s concerns.As the Revdex.com is a third party, State Farm Life Insurance Company is unable to responddirectly to your inquiry due to privacy and confidentiality rights that are present with life insurance...

products.Please be assured we have responded directly to Ms. [redacted]. She is welcome to share our response withyou if she so desires.Sincerely,State Farm Life Insurance Company

April 3, 2018 Revdex.com 112 Harrison Peoria, IL 61602 Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 26, 2018. While we cannot share specific details in this public response, our underwriting department has...

attempted to contact the complainant on March 29 and March 30, 2018, to address the concerns. We have been unable to reach the complainant by phone and have not heard back from the complainant after leaving personal contact information. We will send the complainant a letter, in hopes of making contact with the complainant. Sincerely, Personal Lines Auto Underwriting State Farm Insurance Companies

(The consumer indicated he/she DID NOT accept the response from the business.)
There was no contact on the stated date. I did not receive a phone call, voice mail, nor a letter. Therefore, I am baffled as to how this matter has been resolved. I have looked online to see if a new document was submitted and it was not. Additionally, I contacted the company and the representative could not locate any recent coorespondence.

December 21, 2017 Revdex.com 8100 N University Peoria, IL 61615 Re: Revdex.com Case Number: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated December 19, 2017. While we cannot share specific details in this public response, our Claim...

Department contacted the complainant on December 20, 2017, to address his concerns, and we will continue to work with the complainant to reach a satisfactory resolution. Sincerely, Claims Department 844-292-8615 State Farm Mutual Automobile Insurance Company

March 28, 2018 Revdex.com 112 Harrison Peoria, IL 61602 Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 13, 2018. While we cannot share specific details in this public response, our underwriting department...

contacted the customer on March 12, 2018, to address his concerns, and we have reached a satisfactory resolution. Sincerely, Fire Operations State Farm Insurance Companies

Revdex.com 8100 N University Peoria, IL  61615Re: Revdex.com Case Number [redacted]To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated December 11, 2017. While we cannot share specific details in this public response, our underwriting department...

contacted the complainant on December 14, 2017, to address his/her concerns, and we will continue to work with the complainant to reach a satisfactory resolution.Sincerely,Business Lines Auto Underwriting Department State Farm Insurance Companies

Re: Revdex.com Case Number: [redacted]To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 8, 2017.While we cannot share specific details in this public response, our UnderwritingDepartment contacted the complainant to address their concerns, and we will...

continueto work with the complainant to reach a satisfactory resolution.Sincerely,Underwriting DepartmentState Farm Insurance Companies

January 31, 2018 Revdex.com 8100 N University Peoria, IL 61615 Re: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 25th, 2018. While we cannot share specific details in this public response, our SFPP Department] contacted the...

complainant on January 26th, 2018 to address Mr. Medina’s concerns, and we have reached a satisfactory resolution. Sincerely, [redacted]SFPP ACCOUNT SPECIALISTDesk: [redacted] State Farm Insurance Companies P.O. Box 2320 Bloomington, IL 61702-2320

To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated September 22, 2016.
While we cannot share specific details in this public response, our underwriting department
contacted the complainant on September 27, 2016 to address her concerns, and we have
reached...

a satisfactory resolution.
Sincerely,
Personal Lines Auto
Underwriting Department
State Farm Insurance Companies (RS-B4A29-Belk.pdf)

February 22, 2018 State Farm InsuranceOne State Farm PlazaBloomington IL 61702Revdex.com8100 N. UniversityPeoira, IL 61615Revdex.com Case Number: [redacted]To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated February 12, 2018.While we cannot share...

specific details in this public response, our servicing agentcontacted the complainant on February 13, 2018, to address his concerns, and we havereached a satisfactory resolution.Sincerely,Underwriting ServicesState Farm Insurance CompaniesCopy: Wade Davis, 40-1763

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Please remove this complaint.

Initial Business Response /* (1000, 5, 2016/07/20) */
Providing Insurance and Financial Services
Home Office, [redacted]
July 20, 2016
Revdex.com
[redacted]
[redacted] XXXXX
Re: Revdex.com Case Number: XXXXXXXX
Name of Complainant: [redacted]
To...

Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated July 7, 2016. While we cannot share specific details in this public response, a member of our Agency Department contacted the complainant on July 20, 2016, to address his concerns, and we will continue to work with the complainant to reach a satisfactory resolution.
Sincerely,

State Farm Insurance Companies