State Farm Insurance Company

Dear Madam or Sir: Thank you for the opportunity to reply to your correspondence dated October 24, 2016. While we cannot share specific details in this public response, our under writing services department contacted the customer after receiving your correspondence to address his concerns...

 and we will continue to work with the customer to reach a satisfactory resolution. Sincerely,Underwriting Services DepartmentState Farm Insurance Companies

February 12, 2018Revdex.com8100 N University St.Peoria, IL 61615Re: Revdex.com Case Number [redacted]To Who It May Concern:Thank you for the opportunity to reply to your correspondence dated February 9, 2018. While we cannot share specific details in this public response, our claim department contacted the complainant on February 2, 2018, to address her concerns, and we will continue to work with the complainant to reach a satisfactory resolution.Sincerely,Injury Claim DepartmentState Farm Insurance Companies

May 17, 2018 Revdex.com 8100 N University Peoria, IL 61615 Re: Revdex.com Case Number: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated May 8, 2018. While we cannot share specific details in this public response, Auto Claim Team Manager Joe...

Nicoll contacted the complainant on May 16, 2018, to address his concerns. We have reached a satisfactory resolution with him. Sincerely, State Farm Auto Claims 1-518-884-5034 State Farm Mutual Automobile Insurance Company

Initial Business Response /* (1000, 5, 2016/10/05) */
September 28, 2016
Revdex.com
[redacted]
[redacted] XXXXX
Re: Revdex.com Case Number XXXXXXXX
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated September 20, 2016. While we cannot...

share specific details in this public response, our underwriting department contacted the customer on September 23, 2016, to address his concerns.
We have explained our position to the customer, however, there is no further action to be taken.
Sincerely,
Underwriting Department
State Farm Insurance Companies

I am rejecting this response because: 
We reached no understanding or agreement. They did call and I did speak with them.  Thats all . No offer was made. I stand behind my original statement. The only solution to this  , AT THIS TIME, is for them to send the correct amount of money due me. An apology would be nice but not necessary. I did tell them I had only one other contact to make after the Revdex.com and then  if I could not get a solution to my satisfaction that I would be out of options and all matters would have to stand as they are.,  I did not retract any statements made about this concern.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I did hear back from the State Farm agency about 2 weeks ago, but I still did not receive my refund. [redacted]

I am rejecting this response because:
This complaint was made after the underwriting department's unsatisfactory explanation. The underwriter wouldn't even allow me to speak to a supervisor or any sort of higher-up individual to continue addressing my concerns. I find this highly unprofessional.

To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated February22, 2017. While we cannot share specific details in this public response, amember of our Agency Department contacted the complainant on February 23,2017 to address her concerns, and we have reached a...

satisfactory resolution.Sincerely,Agency Sales AdministrationAgency Sales AdministrationState Farm Insurance CompaniesCorporate Headquarters

March 30, 2018 State Farm Insurance Companies PO Box 2320 Bloomington, IL. 61702-2320 Revdex.com Heart of Illinois Revdex.com 8100 N University Peoria, IL. 61615 RE: Complaint# [redacted] Rosedale, NY 11422-2707 Auto Policy Number: [redacted] To whom...

it may concern: Thank you for the opportunity to reply to your correspondence dated March 26, 2018. While we cannot share specific details in this public response, the insured’s local State Farm agent contacted the complainant on March 28, 2018 and provided our position on this matter. Sincerely, Personal Lines Auto Underwriting Department Cc: [redacted] State Farm Agent [redacted]

I am rejecting this response because:
 That's why I'm reporting this business because I always contact them to find out why is it that they're charging me different amounts in my monthly payments and they give me just excuses as to why they raised up my monthly payments such as the  state of Illinois raised up something that I really don't remember. When I'm a candidate for lower payments because of my low miles yearly and they didn't contacted me on December 5, like the stated in the answered of this complaint.Thanks,[redacted]

May 3, 2017 Revdex.com 112 Harrison Peoria, IL 61602 Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 25, 2017. While we cannot share specific details in this public response, our underwriting department...

contacted the complainant on April 13, 2017, to address their concerns, and we will continue to work with the complainant to reach a satisfactory resolution. Sincerely, Underwriting department State Farm Insurance Companies

February 05, 2018 Revdex.com 8100 N. University Peoria, IL 61615 Revdex.com Case Number: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 05, 2018. While we cannot share specific details in this public response, our servicing agent, once again, contacted the customer on February 05, 2018 to resolve her concerns. We are confident that this has resolved this matter. Sincerely, Underwriting Services State Farm Insurance Companies

September 26, 2017 Revdex.com 8100 N. University Peoria, IL 61615 Re: Complaint Case: 12398414  Dear Sir or Madam, We have received your correspondence to State Farm Bank® pertaining to Ms. [redacted] and her complaint regarding her vehicle loan with State Farm Bank. We understand Ms....

[redacted]s concern and we appreciate you contacting us. State Farm Bank will be contacting Ms. [redacted] directly regarding her concerns. If anything additional is needed, please contact State Farm Bank’s Service Recovery Team at (855) 306- 4019. The Service Recovery Team is available between 7:30 AM to 6:00 PM Central Time, Monday through Friday. Sincerely, Bank Manager State Farm Bank

Dear Sir or Madam,   State Farm Bank® received your correspondence pertaining to Carol [redacted] / Jeremiah [redacted] complaint regarding a vehicle loan account. We understand Mrs. [redacted] and we appreciate you contacting us.   On 4/24/2018 we received the initial complaint for Mrs. [redacted] and a...

response was created and sent on 5/17/2018. We were unable to access the complaint through the portal and decided to send a letter via regular mail. The letter was sent to:  Revdex.com Dispute Resolution Department, 8100 N University St. Peoria IL 61615.   We received a second notice on 5/16/2018 regarding Mrs. Nugent’s complaint. State Farm Bank has contacted Mrs. Carol [redacted] directly regarding her concerns. If anything additional is needed, please contact State Farm Bank’s Service Recovery Team at (855) 306-4019. The Service Recovery Team is available between 8:00 AM to 6:15 PM Central Time, Monday through Friday.   Sincerely,     Bank Manager State Farm Bank

January 11, 2017 Revdex.com 112 Harrison Peoria, IL 61602 Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 09, 2017. While we cannot share specific details in this public response, our SFPP department...

contacted the complainant on January 11, 2017, to address her concerns, and we have reached a satisfactory resolution. Sincerely, SFPP department Phone: [redacted] State Farm Insurance Company

RE: Complaint Case # [redacted] Case Opened: 09/29/2017 To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 27, 2017. While we cannot share specific details in this public response, our auto operations division contacted the complainant to address...

her concerns. Sincerely, Auto Operations State Farm Insurance Companies

Revdex.com [redacted] Attn: Revdex.com Dispute Resolution Department Re: Revdex.com Case ID [redacted]  To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 15, 2017. While we cannot share specific details in this public...

response, our underwriting department has provided a letter of explanation to the complainant to address her concerns. Sincerely, Cathy Pardi, CPCU, CLU, FLMI Underwriting Team Manager State Farm Mutual Automobile Insurance Company

September 6, 2017 Revdex.com 8100 N. University Dr. Peoria, IL 61615 Revdex.com Case ID: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 1, 2017. While we cannot share the specific details in this public response, our Underwriting...

department contacted the complainant by letter on August 28, 2017 to address the concerns listed. The Georgia Department of Insurance also contacted the complainant on August 17, 2017. A satisfactory explanation was given to the complainant, in both cases. Sincerely, Underwriting Services State Farm Insurance Companies cc: Nicholas David Tolly Noelle Thornton 11-2789

March 2, 2017 Revdex.com 112 Harrison Peoria, IL 61602 Re: Revdex.com Case Number 1006975 To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 23, 2017. While we cannot share specific details in this public response, our Initial Loss Reporting...

Department contacted the complainant on March 2, 2017, to address her concerns. While we were unable to resolve all of the complainant’s requests to her satisfaction, we have explained our position and consider both the case and claim file closed. Sincerely, State Farm Claims Initial Loss Reporting Phone: 855-259-8568 State Farm Mutual Insurance Company

April 3, 2018 Revdex.com 8100 N University Peoria, IL 61615 Re: Revdex.com Case Number: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated March 26, 2018. While we cannot share specific details in this public response, our State Farm Payment...

Plan Department contacted the complainant on April 3, 2018 to address her concerns, and we will continue to work with the complainant to reach a satisfactory resolution. Sincerely, State Farm Payment Plan 888-311-7377 State Farm Fire and Casualty Co.