State Farm Insurance Company

Revdex.com Case Number:   [redacted] To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 8, 2017. While we cannot share specific details in this public response, we have provided a detailed response to the South Carolina Department of...

Insurance as the complainant was also filed with them November 2, 2017 citing similar concerns.  Sincerely,  [redacted]Underwriting Team Managercc:  [redacted]

I am rejecting this response because:
I canceled my life policies on August 18th, 2017. State Farm - [redacted] did not cancel my life policies until October 5th, 2017. I am owed that difference. With the auto policies, I was quoted $433.38. They changed my policy without notice to $531.74. ($98.36 difference). If I was quoted the correct amount I wouldn't of changed companies as I would of been paying more at State Farm. The $98.36 I firmly believe I am owed, because that is not my fault if someone misquoted me. For the balance in the drive safe and save I will let go. I also have not been issued a check for my Home Owners insurance which should be $1,824.88.  To make it right with me I need $98.36 and my home owners of $1,824.88

Very horrible service! They doubled charged me and don't want to give me the money back
Office very unorganized I guess everyone works 2 days a week so they eliminate communication skills ! Very g[redacted] and the S[redacted] women don't know any English!

I financed an auto through State Farm Bank on November 13, 2014 and purchased the Individual Credit Disability Insurance. My complaint is I paid for a service plan that is very slow and they say that they may pay the claim.
BCBS of TN sent me to a hip specialist in November because I was having major problems with pain and mobility. I had to have surgery. Surgery was performed on me December 21, 2015. When I was discharged on December 28 I immediately called State Farm and they said they would send forms out. On January 4, 2016 I recalled SF and they said the form was mailed out on December 30 and to allow up to 10 days to receive it. I received the form on January 9. I took the forms to my surgeon to fill out his part and placed back in the mail on January 18.
I received a letter dated February 2 stating that if they didn't receive my forms back by February 12, 016 they would close the claim.
Today I called to ask if they indeed received the claim forms back. The lady was silent so long that I thought I was disconnected. She finally said they received the information back and to allow up to 21 days to process it. And also said to continue to pay my auto note until an adjuster contacted me.
My complaint is the slowness and uncaring manner which has been displayed towards my claim. I paid for this insurance in full -- but I must wait to get an answer as to if they will honor it. I would think twice before getting this type of insurance again. And am very unhappy that I have had to pay an auto note when that is the reason I purchased this insurance.