State Farm Insurance Company

I am rejecting this response because:I did not advise I was satisfied.  I was o only advised the check was being cut and mailed. There was no response regarding the amount of time it took to complete the request or the interest my funds accrued while they held my funds.

October 11, 2017 Revdex.com 8100 N University Peoria, IL 61615 Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 4, 2017. While we cannot share specific details in this public response, our claim department...

contacted the complainant on October 11, 2017, to address her concerns, and we have reached a satisfactory resolution. Sincerely, State Farm Property Complex Claims Department Phone: 844-292-8615 State Farm Insurance Company

September 15, 2017 Revdex.com 8100 N University St Peoria, IL 61615 RE: Revdex.com Complaint ID [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 6, 2017. While we cannot share specific details in this public response, our...

Underwriting Services Department attempted to contact Mr. Wise by phone and have generated a written response to Mr. Wise with appropriate contact information. Sincerely, [redacted]Auto Underwriting Team Manager State Farm Mutual Automobile Insurance Company cc: Megan B Dugan (38-6397)

I am rejecting this response because:[redacted] contacted me on January 18 with a response just telling me what was refunded. I already knew what had been refunded since I received a check for the refund, so this information was not helpful. I responded to [redacted] (see attached screen shot) on January 18 within an hour of his email. I have yet to receive a response. As usual, [redacted] is taking far longer to respond than what anyone would expect. Plain and simple, I asked [redacted] to cancel my coverage before I should have been billed in December, and he assured me there would be no penalties for cancelling. He was unavailable to do that, so I was charged $188.55 and only received $176.49 as a refund. [redacted] still owes me $12.06.

December 29, 2017Revdex.com112 Harrison Peoria, IL 61602Re: Revdex.com Case Number: 12575384Complainant: [redacted] To Whom It May Concern:Thank you for notifying State Farm regarding Mr. [redacted]'s concerns.As the Revdex.com is a third party, State Farm Mutual Automobile...

Insurance Company - Health Division is unable to respond directly to your inquiry due to privacy and confidentiality rights that are present with health insurance products.Please be assured we have responded directly to Mr. [redacted]. He is welsome to share our response with you if he so desires.Sincerely,State Farm Mutual Automobile Insurance CompanyHealth Insurance Division

Initial Business Response /* (1000, 5, 2015/12/08) */
Providing Insurance and Financial Services
Home Office, Bloomington, IL
December 7, 2015
Revdex.com
112 Harrison
Peoria, IL 61602
Re: Revdex.com Case Number XXXXXXXX
Name of Complainant
[redacted]
To Whom It May...

Concern:
Thank you for the opportunity to reply to your correspondence dated November 25, 2015.
While we cannot share specific details in this public response, * member of our Agency Department
contacted the complainant on December 2, 2015 , to address her concerns, and we have reached * satisfactory resolution.
Sincerely,
Agency/Sales Administration
Shared Services
State Farm Insurance Companies

I am rejecting this response because:we are not reaching an agreement

Initial Business Response /* (1000, 5, 2016/01/16) */
Re: Revdex.com Case Number XXXXXXXX
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated January 8, 2016. While we
cannot share the specific details in this public response, our Underwriting Department has...

taken
the corrective action to resolve this issue. Additionally, we have notified Ms. [redacted] of our action via letter. We believe the action we have taken is appropriate. Please let us know if anything further is needed to close this inquiry.
Sincerely,
Auto Underwriting Department
State Farm Insurance Companies

I am rejecting this response because:
State Farm is simply going by their underwriters data without taking the individual case in consideration.

Re: Revdex.com Case Number [redacted]  To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 14, 2017. While we cannot share specific details in this public response, our Underwriting department contacted the complainant to address his inquiry...

on October 23, 2017. Thank you again. Sincerely, [redacted] Underwriting Team Manager State Farm Insurance Companies

The policy request for cancellation was conducted via phone conversation on or before 21 June 2017.  I spoke with Ms. Brook Brazelle at that I time. I also emailed Mrs. Brazelle once I stated receiving notification back in November 2017 stating that my renewal fee was due in January 2018.

March 6, 2018Revdex.com112 HarrisonPeoria, IL 61602Re: Name of Complainant: Brianna [redacted] Case # 12693159To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated February20, 2018. While we cannot share specific details in this public response,...

amember of our Agency Department has mailed a written response to thecomplainant on March 6, 2018, to address her concerns, and we have reached asatisfactory resolution.Sincerely,Agency Sales AdministratonState Farm Insurance Companies

Re: Revdex.com Complaint ID: [redacted]
To Whom it May Concern:Thank you for the opportunity to reply to your correspondence dated November 14, 2017. While we cannot share specific details in this public response, our underwriting department contacted the customer on November 17, 2017 by phone,...

to address his concerns, and we have reached a satisfactory resolution.Sincerely,Underwriting DepartmentState Farm Insurance Companies

February 2, 2018 Revdex.com 112 Harrison Peoria, IL 61602 Re: Revdex.com Case Number 1[redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 26, 2018. While we cannot share specific details in this public response, our underwriting department...

contacted the complainant on January 31, 2018, to address the concerns, and we will continue to work with the complainant to reach a satisfactory resolution. Sincerely, Underwriting Services State Farm Insurance Companies

January 11, 2018 State Farm Insurance Executive Customer Service P.O. Box 2320 Bloomington, IL 61702Revdex.com Attn: Dispute Resolution Department 8100 N University Peoria, IL 61615 Revdex.com Case Number: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your...

correspondence dated January 8, 2018. While we cannot share specific details in this public response, our underwriting department contacted the complainant on January 10, 2018, to address their concerns. Sincerely, Underwriting Department State Farm Insurance Companies

I am rejecting this response because:
I will not accept this until they resolve the issue.[redacted] General resolved same problem in one day.

December 5, 2017Revdex.com8100 N University StreetPeoria, IL 61615Re: Revdex.com Case Number 12528343To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 29, 2017. Whilewe cannot share specific details in this public response, our underwriting...

department attemptedto reach the insured by phone on December 4, 2017 and December 5, 2017 to address herconcerns, however we were unsuccessful in our attempts. We will continue to work with thecustomer to reach a satisfactory resolution.Sincerely,Underwriting DepartmentState Farm Insurance Companies

Initial Business Response /* (1000, 5, 2016/07/25) */
July 21, 2016
Revdex.com
112 Harrison
Peoria, IL 61602
Re: Revdex.com Case Number XXXXXXXX
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated July 15, 2016.
While we cannot share...

specific details in this public response, our State Farm Agency contacted the customer on July 14, 2016,to address hisconcerns, and we will continue to work with the customer to reach a satisfactory resolution.
Sincerely,
Auto Insurance Underwriting Department
State Farm Insurance Companies

Re: Revdex.com Case Number [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated October 31, 2017. While we cannot share specific details in this public response, our SFPP department attempted to contact the complainant on November 2, 2017 and November 3,...

2017, to address her concerns, and we will continue to work with the complainant to reach a satisfactory resolution. Sincerely, SFPP department Phone: [redacted]

Response to the complaint.