State Farm Insurance Company

To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated August 7, 2017. While we cannot share specific details in this public response, our claims department contacted the complainant on August 8, 2017, to address his concerns, and left a detailed message to call...

back and discuss the details of those concerns. Our third party administrator for roadside service also attempted to contact Mr. Mishler on August 9, 2017 and August 10, 2017 but were unable to reach him. We are awaiting his call back to discuss his experience. Sincerely, Consolidated Claims Department (800) 736-6841

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12247351, and find that this resolution is satisfactory to me.

I am rejecting this response because: because I’m still having issues and haven’t received any letters or notices about the matter. No phone called or anything.

To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 19, 2017. While we cannot share specific details in this public response, a member of our Agency Department has attempted to contact the complainant April 21, 2017 to address her concerns, and we will...

continue to work with the complainant to reach a satisfactory resolution.  Sincerely, Agency Sales AdministrationState Farm Insurance Companies

March 30, 2018 Revdex.com Revdex.com Dispute Resolution Department 8100 N University St. Peoria, IL 61615 Re: Complaint # [redacted] - [redacted] Dear Sir or Madam, State Farm Bank® received your correspondence pertaining to Mr. [redacted] and his complaint regarding his savings account....

We understand Mr. [redacted]’s concern and we appreciate you contacting us. State Farm Bank will be contacting Mr. [redacted] directly regarding his concerns. If anything additional is needed, please contact State Farm Bank’s Service Recovery Team at (855) 306-4019. The Service Recovery Team is available between 7:30 AM to 6:00 PM Central Time, Monday through Friday. Sincerely, Bank Manager State Farm Bank

I am rejecting this response because:
I would like something in writing stating that my policies are cancelled with State Farm and they will steal money out of my account that is not authorized.

Initial Business Response /* (1000, 5, 2015/07/21) */
Providing Insurance and Financial Services
Home Office, Bloomington, IL
July 21, 2015
Revdex.com of Central Illinois, Inc.
Dispute Resolution Department
Case Manager/Dispute Resolution
Revdex.com Complaint...

Department
Re: Revdex.com Case Number XXXXXXXX
To Whom It May Concern:
Thank you for the opportunity to reply to your correspondence dated July 13, 2015. While we cannot share specific details in this public response, our claim department contacted the complainant on July 17, 2015, to address his concerns, and we will continue to work with the complainant to reach a satisfactory resolution.
Sincerely,
Auto Claims Property
State Farm Insurance Companies
Initial Consumer Rebuttal /* (3000, 7, 2015/07/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
State Farm contacted me, however they still forget that the claim was processed under the guy who hit me, not my policy. Therefore, they owe me for diminished value of my vehicle. I was told the only way to prove diminished value is to sell my vehicle, which is preposterous. I have a vehicle that had ~200 miles on it when hit. Nobody in their right mind would give me full trade in value once seeing it was wrecked on CarFax. Revdex.com - please take a stand and stop big insurance companies from doing this to innocent individuals like myself. This is another form of insurance fraud - against the individual.

Re: Revdex.com Case Number: [redacted] To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated October 27, 2017. While we cannot share specific details in this public response, our Underwriting Department researched the concern and created a written response to our named...

insured. Sincerely, Auto Underwriting Department Auto Underwriting Department State Farm Insurance Companies

I am rejecting this response because: State farm never contacted me on August 2, 2017. Further more I never got the promised refund as per [redacted] who I last spoke to last week as per your previous records. Another misinformation by statefarm.

January 10, 2018 Revdex.com 8100 N University Peoria, IL 61615 Re: Revdex.com Case Number: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 2, 2018. While we cannot share specific details in this public response, our SFPP Department...

contacted the complainant on January 8, 2018, to address her concerns, and we will continue to work with the complainant to reach a satisfactory resolution. Sincerely, State Farm Insurance Company [redacted] State Farm Mutual Automobile Insurance Company

January 15, 2018 Revdex.com 8100 N University Peoria, IL 61615 Re: Revdex.com Case Number: [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 1, 2018. While we cannot share specific details in this public response, our Auto Claims...

Department contacted the complainant on January 11, 2018 to address her concerns, and our position is firm, but we will review and consider any new information if presented. Sincerely, [redacted] State Farm Auto Claims –Total Loss [redacted] State Farm Mutual Auto Insurance Co.

I am rejecting this response because: When the insurance was cancelled it was for both home and auto.  State Farm only corrected the auto retro check to March 2016 and not the home owners insurance.

May 17, 2018Revdex.com8100 N UniversityPeoria, IL 61615Re: Revdex.com Case Number: [redacted]To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated May 4, 2018. While wecannot share specific details in this public response, our Claims Department contacted...

thecomplainant on May 8, 2018, to address his concerns, and we have reached a satisfactoryresolution.Sincerely,Fire Weather and Catastrophe Claims844-458-4300State Farm Fire and Casualty Company

Here is the response for file 12366560

December 5, 2017Revdex.com112 HarrisonPeoria, IL 61602Re: Revdex.com Case Number [redacted]To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated November 27,2017. While we cannot share specific details in this public response, our SFPPDepartment contacted the...

complainant on December 4, 2017, to address /her concerns,and we will continue to work with the complainant to reach a satisfactory resolution.Sincerely,State Farm Payment PlanSFPP DepartmentState Farm Insurance Companies

January 23, 2017 Revdex.com Serving Central Illinois Heart of Illinois Revdex.com 8100 N University Peoria, IL 61615 Re: Revdex.com Case Number 11925427 To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 16, 2017. While we cannot share specific details in this public response, our claim department contacted the complainant on January 10, 2017, to address her concerns. January 11, 2017, State Farm provided a written explanation addressing the complainants concerns along with the options available to the complainant. While we regret the complainant is not satisfied, the options outlined to the complainant remain available. Sincerely, State Farm Claims – Property Complex Phone: 844-292-8615 State Farm Mutual Auto Insurance Company

Re: Revdex.com Case Number [redacted]To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated November 15, 2017.  The customer originally filed a complaint with your office on November 13, 2017. While we cannot share specific details in this public response, our...

Underwriting Department responded to the customer by phone on November 21, 2017 to address her concerns.  We have provided the customer with the details involving her account.Sincerely, Underwriting DepartmentState Farm Insurance Companies

To Whom It May Concern:Thank you for the opportunity to reply to your correspondence dated August 30, 2017. While we cannot share specific details in this public response, our Underwriting department contacted the complainant on September 5, 2017 to address her concerns, and we have given a...

satisfactory explanation of her premium charge.Sincerely, Underwriting DepartmentState Farm Insurance Companies

I am rejecting this response because:
According to this response, State Farm responded on the 16th.  To date, I have yet to receive any contact from them, other than this and a phone call telling me I would be receiving a response.  Having contacted State Farm at Marina Heights in Tempe Arizona and received no response, having contacted State Farm Headquarters in Bloomington and received no response, having emailed the CEO twice and received no response, and now having still received no response despite claims to the contrary, this complaint must remain active until such time as I have received a formal response that at the very least explains why I had to go to these lengths just to obtain some assurance that the problem had been rectified.

March 22, 2018 Revdex.com 8100 N. University Peoria, IL 61602 Re: [redacted] Case # [redacted] To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated 3/12/18. While we cannot share specific details in this public response, a member of our Agency...

Department contacted the complainant on 3/13/18, to address her concerns, and we have reached a satisfactory resolution. Sincerely, Agency Sales Administration State Farm Insurance Companies