Subway

Item 1) On my wife and I upgraded our Gsphones at Cellular Sales in Fredericksburg, TXThe salesman ordered the phones for us and when they came in he set up our new phones on the Verizon networkHe attempted unsuccessfully to transfer our data to the new phonesWhen we were checked out I found a $fee for "Prog & Setup"I questioned the charge but was told that this was regularI took the phones home and successfully transferred the data from our old phones to the newI called the Knoxville office to ask that the $be refunded since no service was provided beyond taking my credit card for the Verizon chargesThey refused to considered itI would not do business with Cellular Sales in the future
Item 2) On I was notified by VISA by text of an attempt to use my VISA fraudulentlyI called VISA and was told that the card was compromised when I used the card at Cellular SalesI contacted Cellular Sales and they stated that they knew of no breach in security and had no interest in further investigation aside from noting my comments in a quarterly summary reportI would not trust a credit card to Cellular Sales

Our customer did order the shower and shower head from Vintage Tub & Bath on 01/08/I am not able to confirm or deny the claim of emails requesting RMA ( Return Materials Authorization) for the product because attempts to find received, sent or deleted emails from either of the customers
email addresses were unsuccessfulThe only emails found were the replies customer sent after we emailed to advise that the product had arrived damaged and we would not be issuing a refundWe sent the pictures that our Returns dept took during the inspection, showing the damage that the product had sustained during the return tripWe advised that the product could be held for days while a claim was filed with the shipping coand that we would make the product available to the shipper when they came to pick it up for inspectionThe customer was also given the option of returning the product at her expense if a shipping claim was not going to be filed
Vintage Tub & Bath clearly understands that returns are part of our business and we have a fairly lenient Return policyBelow is the link to the Returns policy posted on our site, http://www.vintagetub.com/returnsWhenever we send RMA documents to a customer they receive this information via email along with the RMA number issued
Without question, if the product had been received undamaged, the refund would have been issued to customer, refunding purchase price minus a 5% restocking feeCertainly we understand the frustration that this has caused but if customer inspected the product prior to returning as stated in the complaint, this issue is the result of the packages being damaged in transit from the West coast to the East coast, not an issue caused by Vintage Tub & Bath
Vintage Tub & Bath has been in business for over years, remaining successful by operating honestly and fairly, not by scamming our customers
Vintage Tub & Bath has returned the damaged product to the customer, at our expense, in hopes that the customer can try to sell the product on eBay or another such outlet

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me yes that would be great I just dont trust the quality of food afraid it will get tampered with
Sincerely,
*** ***

VTB does not agree with the customers statements of unethical practices, or that the only reason we offered him the *** was because the Revdex.com was pulled into the equation. The customer emailed VTB asking for a RMA (return materials authorization) to return the part he had purchased as it did not fit. VTB has a day return policy and the allowable time had already passed, his request was declined based on that reason alone. The customer chose to leave negative reviews and file the Revdex.com complaint on that very same day. It was not until after we received the reviews and his complaint that we became aware of the problem. Once aware of the issue, we started to investigate and found his order from which lead us to the part he needs. The customer requested a resolution of refund in his complaint and we allowed the return with a restock fee, later upon request, we waived the restock feeCustomer was quoted a price of $which is the price for the *** *** diverter, it was not our intention to charge additional shipping as suggestedTo continue in this back and forth pattern is unproductive, in an effort to resolve this complaint, VTB has advised the customer that he will not need to return the incorrect part and we will refund the full purchase price. VTB will send him the diverter he needs at no charge so that his faucet can be fixed.We hope that the customer finds this resolution agreeable

I am so impressed with burley men\"s service that I am writing a review for the first time ever...Adam and Billy worked steadily until my big steel box was empty,,,,not a scratch on any furniture or the walls in our 3rd floor condo....two great guys to spend some time with but all too short....they left in half the time I expected at half the cost

We do care and I always follow up with my customers and try to address our employees actionsI did contact this customer and asked that they contact me when they visit next and I would compensate them for their mealThe customer has not contacted me again since this offerRegarding her response
to the Revdex.com on 8/2/I am willing to offer her a $refund for her inconveniencePlease have her contact me to receive the refund, I can mail her a check if she would likeMy number is ***

There are a few things not mentioned in this dispute.1: $estimate was based on minimum cubic feet2: Total collected cubic feet was 330.3: Total bill was based on $per cubic foot on total collected volume of goods.4: Total estimate was based on items, day of loading items were
loaded on our truck.We dont, keep the same price for more than estimated volume of goods.We are delayed in transit at times and unfortunately our deliveries are delayed due to unforeseen incidents.We did inform the customer of the new ETA for their belongings today

Dear Mr ***, Mr*** complained to our Franchise Headquarters as well. I have already phoned him on July 31st and explained to him that his account was not chargedShe attempted to run his card twice, it was declined once and on the second time it showed her that he only had cents
in his account. She proceeded to say this out loud an embarrass him. He claimed that there was money in the account. I am sure Mr *** was right on that count. He was using a debit card and often times they are already holding on to money for pending charges. Our system is not set up to charge him if we never complete the transaction at the time of purchase. I have no idea if the charges still show as pending on his end, or not, they shouldn't be. The charges will never be processed through our credit card company as the order was never completed so there is no money acquired on our end to refund. We did however, have the loss of the food and labor I called Mr ***, an apologized profusely and most sincerely. I did explain to him that the charges will never be processed and that even when we attempt multiple times to process a card only the one that receives an authorization will process I have made it a point to stress now, to not only the employee in question but all of my employees, that the correct response to a declined card is to tell the customer that the card is not processing through our system and that the customer should call their bank I further explained to Mr *** that she is a very young year old NEW employee. On July 31st she had worked just days Everyone has to start somewhere, some have more to learn than others and come by good customer service traits less naturally than others. She is on her last warning but I have not fired her She is enthusiastic to be employed and I trust she will come around; if not, she will be goneI offered him certificates for a free footlong which he declinedEven though he had never been charged for the food Sincerely, Lynda *** Subway *** *** *** ** Minneapolis, MN Sent from Outlook

I called over wks before our April 27, pm moving date to book mover helpers to unload from a *** truck I called more times to confirm the date and time On that day, I called to say that we were on the pm ferry and would arrive as scheduled At 5:10, I called and was told they would be late When I asked, how long, I was told that if I didn't want to wait, I shouldn't have booked the last move of the day! My husband had to leave with the truck because we had move things to unload at p.m We unloaded the furniture and boxes onto the loading platform and then I moved the wall units, dressers, bed, table and chairs a recliner and boxes into my mother's suite alone! No one has called to follow up or apologize

This Business Stellar Graphix is terrible we were not satisfied with product receivedNow we can not stop the endless phone callsWe have asked nicely do not call againTHIS HAS BEEN GONE ON FOR OVER A YEAR NOWWe are to the point we have call the Revdex.com of Arizona where they have a rating of F

I can not in any way possible recommend this company or any of it's locations to any consumer for any reason It is an absolute SCAM that this company is allowed to present itself as an authorized Verizon Wireless retailer, when they are an entirely seperate company who's only purpose is to sell as much product as possible
I spent the better portion of five hours on three seperate nights attempting to pre-order, pay for a new phone, and convert my pre-paid plan into a new two year contract I realized that my circumstances were a little more complicated than a typical consumers, and was willing to accomodate additional time to account for complications I'm writing today because I'm absolutely disgusted with repeatedly lied to and then fraudulently being sold a service that I didn't even ask for
Specifically:
-It was not possible to keep my number from a prepaid account (not true at all- a simple phone call to ACTUAL Verizon customer support could have solved this issue)
-There was no way to sell the phone unless I signed up for a new number (also a complete fiction)
-I was told that the phone trade in rebate offer was only done online (the website specifically instructs you to bring it into a store)
-I was signed up (without my consent, or even presenting me the option) for a dollar per month warranty plan
-I was then told by salesman that the store requires it "because there have been alot of thefts"
***is an entirely VOLUNTARY insurance service that Verizon Wireless offers through it's website to consumers who want the convenience for dollars a month Aside from assuming I was stupid enough to never cross reference this information with the website, saleswoman *** ***correctly presented it the night before as a voluntary service
I have no complaints whatsoever about the service Verizon Wireless provides, or the customer support I have recieved from employees working directly for the company I just had no idea, until the day after the transaction was completed, that I was not buying my phone from a Verizon Wireless retailer As a Graduate of the *** ***and a member of the *** State Bar, I feel like I'm more than qualified to distinguish scam secondary retailers from actual businesses It's just ridiculous that "Cellular Sales of ***" is able to present itself as an actual Verizon Wireless store (when it clearly is not) I fear for the less educated consumers who make the same mistake that I did
Only visit the actual Verizon Wireless Store in Shortpump with questions Avoid visiting this companies several stores in the Richmond region entirely

I experienced a positive move of my life recently with the assistance of Burley Men Moving LtdBruce and DJ were amazing, they were quick and very professionalThe cost was so reasonable and the service was impeccableI couldn't have asked for anything more!
I am yrs old and have done a lot of moving, using everything from the local movers to the bigger long distance companies and have paid through the nose with broken and damaged furniture to show for it!
Burley Men Moving Ltdhave restored my faith in moving companiesI wouldn't hesitate to use them again and I highly recommend them!

The Customer is correct in regards to the order being
placed, the qty, the price etc. VTB
contacted the customer as this item was listed in the Clearance section of our
website and when the customer placed the order we only had of these tiles in
stock available at the price of
$2.99.
These tiles were originally purchased by previous customers and returned
for refund, in order to move them from our inventory we reduced the price for
quick sell and advertised them in our Clearance section. VTB has a disclaimer on the bottom of each
page in our Clearance Section, advising of limited stock etc. I have posted the disclaimer below.The tiles are offered on a page other than the Clearance
Page, at the price of $7.99, which when ordered ship directly from the
manufacturer to the customer. VTB did
offer the customer a reduced price of $for the remaining that, if
accepted, would have been drop shipped from the manufacturer to her
directly. The one tile at the price of
$would have shipped from our warehouse in a separate shipmentVTB does not agree that we made a mistake and did not admit
to making one. The stock availability
for this item in the Clearance section was ea only and that is what we were
able to provide at the price of $2.99.
Our Customer Service representative and I tried to explain the issue to
the customer but we were not able to come to an agreement and thus cancelled
the order, refunding her payment through ***

To Whomever this may concern:With Refto Complaint for Subway date 8/28/2017.We have reached out to our guest name, *** *** and solve the concerns she had.In fact we offer her $Subway gift card and to visit us again.If you have any further concerns please reach out to us.Thank You.Sonal
D*** (Managing Member)

To whom it may concern,I apologize for overcharging the sub It was a mistake on the menuPlease notify the customer to contact me regarding when his next visit is If he brings his receipt I can compensate the difference

About three (3) months ago, went into the Subway Shop Route 3, Tilton, XXX-XXXX Went in, no one out front for service I was walking back and forth asking if some one is here? As I did, my watch hit the pot chip (sic) rack and broke my watch Gave them the watch and bill for $to replace They said the owner would call you months no call Ten dollars is no big thing, but they should have called me

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I see no evidence that the business made the stated correction Did they send in a photograph of the full exterior of the building showing that the sign has been removed? I will not consider this resolved until I or the Revdex.com see actual evidence that the sign has been removed or corrected.Regarding customer confusion There was NO confusion It was an intentionally deceptive advertising ploy.*** ***
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]

Please note that I am mailing Check # *** for $I spoke with the customer personally as he complaint to Subway HQ and he was fine with me sending him free coupons at that timeHe was extremely rude to me as well has my Store manager who called him to apologize .Thanks,Bob
P***Owner

I am sick and tired of this company calling me I have asked so many times to be removed from their list They refuse to do it They are rude, racist, and vulgar with what they think is humor Enough is enough They are calling from a blocked number I have had enough of their bs If there is a class action law suit against these folks.....please add me

I just completed a move with Burley Men and I can't say enough about what a great experience it was, from my first phone call a month ago, to the final handshake with the movers I have moved several homes over the years and this move was the best They showed up early and handled everything with care There was a huge spiral staircase at the other end and they got all the bedroom furniture up there without a scratch Burley Men even provided a discount on their ferry charges because they had another return job