Subway

Business states that in order to be in compliance with California law they must charge taxes when customers are dining in at the establishmentIf the consumer wishes not to be taxed for her cold meal, she may ask for the meal to be prepared for carry out

I received your letter today in regards to the customer complaint. The customer contacted our corporate office on August 27, at 8:00am. That comment
was then forwarded to me the local owner on August 27, at 9:11am. On August 27, 2015, I sent the customer a letter. The letter stated:
Mrs***,
I received your comment from our corporate office. I am sorry about the rude behavior you received from all three of my employees. I have or will be speaking with each of them about how they handled you. The offer you saw on SPOT.ph Eat+Drink Cheap Eats was for the Philippines. The article stated to click here for a list of Subway branches. If you clicked on it, it then brought you to the Philippines web site. Then you could click on restaurant locator to get a list of restaurants. The list was for the Philippines. Again sorry about the confusion. The employees should have explained that this offer was for the Philippines only when you called. I have included a coupon for the rudeness you encountered from my employees***
I included a picture of the web site she saw the offer on showing she needed to click here for a list of Subway branches, then a picture of the next screen showing the button for restaurant locator, and then the next screen showing the list of restaurants all in the PhilippinesIf you need any additional information please contact me at *** ***
Sincerely,
*** ***

Horrible company! I was called by their promotional rep to purchase some promotional keychains for my business They arrived and they all had the wrong company info on them I called Stellar Graphix and some woman tried to sell me ice scrapers! I told her I wanted a refund for the items sent due to the wrong info....she hung up on me in a huff! Couldn't believe it! I called the next day and talked to a man who essentially did the same thing! I am calling the Revdex.com and the AZ State Attorney General's office to complain (I will have to wait in line it seems!) I don't know why Stellar Graphix is allowed to prey on honest business people....they need to be shut down! Please, DO NOT DO BUSINESS WITH THEM...THEY ARE CROOKS!

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because: it's been over a month since my faucet started leaking and over a month since I've been able to use my kitchen sink -- all because of a defective product and because the company kept dragging out their responses and not taking action So far I have had to pay for plumber visits and if I accept this response I will have a 3rd plumber's visit to pay for -- just to see if the part they send does resolve the problem What if it doesn't? I want a sure answer to the problem and only one more plummer visit -- I want a replacement faucet.
Regards,
*** ***

Extremely good service from this company on a rather large and somewhat complicated move from Salmon Arm to VictoriaAbsolutely recommend

Complaint: ***I am rejecting this response because:
*** *** *** *** *** *** *** *** *** ** *** ** *** *** ** ***
*** ***,I received your email regarding the above-referenced complaint with Letz,s TV and Appliance Your email stated the case has been closed Please do not close the case as I have not received any resolution from Letz regarding the complaint. In their response to the complaint, they listed their telephone number and said we could call them to set up an appointment to get our ice maker replace I did call them approximately two weeks ago to set up the appointment They would not give me an estimate as to when the replacement would occur, and I have not heard from them at all regarding a service call. Please do not close this file until I notify you that the service has been performed.Sincerely,*** ***
*** *** ***

I get called times per day from a blocked numberAsk politely to be removed from their calling list, but the calls seem to come more frequently nowHorrible companyMust train the callers to be jerks and not respect anyone

I am rejecting this response because: By law owner of Subway must have a sign at the entrance of the parking lotThere was no signHe told us he saw us leaving our car and going to Thai restaurantHe knew our location and could ask us to leave in personInstead he called up towing company right away and towed us min after we parkedI am currently asking him to reimburse us for our expenses of $and not $5,In my letter to him I am stating that if no $repaid by March 2, I will also claim my children distress in the amount of $My daughter not by choice but because of Subway owner's actions had nightmares for several days aftershe had to ride with no car seat in the Uber and both of my kids are very scared to leave the car after this incidentPlease, see letter attached

As you can see in the attached copy from the store records as well as Subway on-line ordering records, Customer's $was refunded on the same day, Friday 08/11/17.Customer placed an online order on 08/11/17. She called the store to change the order and I told her that we are out of egg and
I could substitute other meats or refund her money.She made irrelevant statements, I assume because of my accent, such as "I work at a law firm, do you know what that is" and "when you come to this country, you should learn these things."I replied that the money will be refunded and I don't care where she works, not particularly those terms.Thank you

We apologize for the inconvenience you had to go through with your order. The ATV ordered was waiting for a delivery time from the customer by the shipping company. It was at the local terminalDue to the customer’s request to have a refund the ATV was shipped back. The customer
has now been refunded. If the customer would like to order again in the future, we will gladly upgrade their ATV purchase to the next model for free as this was a misunderstanding

The customer did place an order on our website for a brand of product that is drop shipped from the supplier’s warehouse, not stocked in the VTB warehouse. When the order was placed, VTB was not aware that the product was out of stock and not available to ship immediately. The order
history shows that the supplier notified VTB of the back order the same day that customer called to check the status. The CS representative marked the order for cancellation and the order was cancelled, however, there was a coding error after the cancellation which prevented the Accounting deptfrom being notified that a refund was due. Once this error was brought to our attention, the refund was completed and a member of VTB Management contacted the customer, apologized for the delay and provided the refund details for her records

Hi ***I am responding to the letter I received from you regarding Mr*** *** and the tell Subway.com cookie program.I did tell *** *** that I would not except his free cookie survey as he is taking receipts out of my garbage can to do the survey and not even actually performing the survey just
knows how to write our code so that he can get a free cookie the cookie survey was not designed to just give people free cookies it was actually to do a survey to let us know how we're doing.You need any other details please feel free to contact me my phone number is ***

AFTER SPEAKING TO ***, THE DISTRICT MANAGER MONTHS AGO AND PROMISING HE WOULD SEND ME A FEW MEAL REPLACEMENTS DUE TO A LONG WAIT TO RECEIVE MY FOOD AND DEALING WITH RUDE STAFF, I STILL HAVE NOT RECEIVED ANYTHIS WAS MY COMPLAINT:
In February after waiting an hour at the drive through I was not offered proper compensationThe manager was not present and *** and *** or *** (not sure of her name) were argumentative and rudeThey said "it's always like this on Taco Tuesdays" and offered me a soda (i am diabetic and cannot drink soda and this is less than acceptable as far as compensation)They were not willing to give me anything elseI felt the least they could do is not charge me for the $price of ordering shredded chicken tacosI would like to be in touch with someone who can address this issueI was there at *** * *** ** *** *** from 7:40-8:and could not leave the line that had a barrier of cement or I would haveI have never waited or been treated so badly in my lifeMy check # is ** *** *** Order *** 2/25/11:43, but the time they have is wrongAfter speaking with the manager, he accused me of lying and says there is never more than a minute wait on Taco Tuesday Nights, made me come in to show him my receipt and still wouldn't accept the truth of the time I ordered and waited for my food and was very rude and unprofessionalThen I contacted the district manager, *** who was also very rude and promised me meal replacement coupons that I still haven't gotten

This company totally misrepresented equipment charges for a Verizon phone upgrade offer accepted at the Knoxville Air Show earlier this year I received no satisfaction in calls with their representatives

Hello ***, We apologize you felt you needed to file a Revdex.com for one bolt and one inner tube. We wish we would have known you had that issue as we would have certainly helped you out. For the most part we are pretty flexible and understanding with sending out parts if a problem
arises We will refund you $for the cost you had to pay. That amount will be refunded within days. If you are having problems in the future, please contact us at *** so we can make sure we are supplying parts through Powersports Distro LLC as we seldom will approve part requests through Revdex.com. We have no issues supplying parts directly through our company thoughWe want to help any customer that may have an issue and greatly apologize for your invoiceThank you, Powersports Distro LLC www.powersportsdistro.com

> Hello,
sans-serif">> We had a recent complaint regarding a Subway coupon from four years agoAfter speaking to Subway HQ, we were informed that we can still accept it, most stores won't.>> We have contacted the customer and she will be visiting our store this weekPlease note that we will save a copy of the coupon and receipt (which we're honoring in addition to a meal deal free of charge) to avoid future bogus complaints.>> Regards,>> *** ***> ***> *** * ***> *** ** ***

A guy who said him name was *** ***, but did not identify himself as being with Stellar Graphix (my caller ID gave me that info) called and asked to speak with *** (who is my wife) When I asked if I could help him with something, he hung up on me Did he think my wife would be an easier sell? I can't stand these call center cowards!

Revdex.com: I have spoken directly to the bank and that has gotten me nowhereEveryone claims to not be able to listen to this phone call but yet when you call *** *** ***s customer service it states right away that "this call may be monitored and recorded" EVERYTIME I try to contact either AAS OR *** *** *** I get the run around and given excuses as to why this can't be resokved and honestly I'm tired of hearing the excusesIf the banks customer gave me INCORRECT information via over the phone, THE BANK should be responsible for what happened with the account not meI refuse to talk to anyone else as I have been trying to resolve this for almost months now and speaking to either the bank itself or AAS has gotten me nowhere. I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***

Our business has been called three times by Stellar by an over-bearing salesperson who will not stop his sales pitch when we ask him toDuring each phone call we have asked to be removed from all their contact listsThey are still calling us to sell us junk we do not want

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** *** when was payment agreement made with support documents and or audioI need dates and time and full removalI did not make agreement at all and need to verify if this is fraud