I placed an order online using Neiman Marcus gift cardThe order was cancelled by Neiman Marcus, but I never received the refund
On 9/21/2017, I placed an order on Neiman Marcus websiteThe order number is WNXXXXXXXXXXXOrder total is $
I paid $with gift cards and $with credit card
Details of the $gift cards are listed below:
$NM Gift Card ***
$NM Promotion Gift Card ***
$NM Gift Card ***
$NM Gift Card ***
I purchased the gift card on a third party website (GiftcardZen.com)But the other gift cards were mine
This order was then cancelled by Neiman MarcusI received $refund on my credit cardBut I have not received the remaining $refund
I've contacted Neiman Marcus customer service representation and was told that they issued $refund to the third party company (GiftcardZen) for security reasons
I contacted GiftcardZen company, but was informed that they have never received
Sold suit with compromised fabric, won't take responsibility
My husband and I were introduced to the brand Ermenegildo Zegna in March, as we were looking for a suit for my husband for our wedding We love the way the suit fits on my husband, so we purchased more Zegna suits from Neiman over the last years, spending over $10,on four suits Since my husband now owns so many suits, he's probably only worn each of the suits 5-times, with being a very high estimate About a month ago, my husband sat down in his car seat wearing one of the Zegna suits and the fabric on the leg COMPLETELY tore up It was not a break in the seam, but a complete rip in the fabric, probably about 12-16" long We went to the store and asked them to repair the pants, which they couldn't We wanted the salesperson to find matching pants, which they couldn't The salesperson tried to blame us for the tear in the pants, saying the pant leg may have caught on an object when all my husband
Wrong gift card balance
I placed an order WNXXXXXXXXXX during the neiman marcus gift card event, my order qualified $gift card, but I only received $200, I contacted neiman marcus and they said they will issue an additional $gift card for me, so I wait for them, but no replyi contacted them again, they said the gift card was issued but it's expired, I can't accept the reply
Removal of customer information from online systems
I have requested multiple times to have my account removed from Nieman Marcus' online system I do not approve of their business practices, and I want ALL of my customer information deleted from their system I have emailed multiple times, starting back in late January
I used $gift cards on my online order WNXXXXXXXXXXX When order was cancelled by NM, NM did NOT even refund me after two months
Dear Revdex.com and NM,
This complaint regards to order WNXXXXXXXXXXX, a men's watch for myself I placed this order online during Thanksgiving time on 11/27/ After a new days, it was cancelled by St Louis, MO store or online department with no reason I was not even informed/explained why it was cancelled until I called CSR in December During last two months, I have called CSR many times and each time they gave me different answers I used $gift cards on this order The problem is that NM did NOT even refund any gift card balance to me All gift cards I used have zero balance now On 12/13/2017, executive office said the refund check would be mailed to me but nothing has arrived When I called last Friday, a supervisor even told me that since I used too many gift cards on this order and there were many gift card theft recently, so NM s
Item was returned to the company in original condition on May 16th As of June 22, 2016, no return has been issued
ORDER WBXXXXXXXXXX was placed on April 22, and contained one item, a pair of Nicholas Kirkwood shoes The item was received the first week of May The item was returned on May 16th in original condition As of June 22, 2016, no refund has been issued for the returned item I have contacted customer service four times about this issue and each time have been advised that the refund would be processed in 1-business days As of today, it has been over business days from my original call
I want Neiman Marcus Direct to honor their promise to return my furniture for a full refund because of health/safety issues re: dining room chairs
FROM: Pamela W***
DATE: October 2,
RE: ***
IBackground:
I purchased approx$99K in home furniture and furnishings from ***, the online store for Neiman Marcus, or Neiman Marcus DirectThis was between 2010-Over the next year or so, several things happened which pointed me to the unsafe construction of the furniture and also of the hazardous materials used to manufacture some of the items I had purchased
Just a few of these purchases with quality and safety/health concerns are:
ADining room chairs costing over $for eight chairs fell apart under my family members when seated for dinner;
BSilverware sets rusted with only a short period of careful daily use as directed (hand washing and drying; and
CAn expensive "Venetian-style" mirror fell apart after b
The company ran a promotion offering free refills on perfume purchased and refuse to honor the deal despite me showing them the receipt and the offer
In I purchased an expensive perfume under a deal from Neiman Marcus that said that once the perfume was over, they would offer a free refillWhen I showed up at Neiman Marcus, they refused to honor the dealWhen I spoke to the store manager, he said he would get back to me but he never didHe clarified that it might have been a mistake on their part but would need to look into it
On Tuesday, January 23, 2018, at 12:pm I get a call from my mother that she is arguing with the assistant sales manager (Ronnie *** of cosmetics/ fragrance Department at the Neiman Marcus Store in Boca Raton, Florida
The issue that my mother had was that one of her Cosmetics bottles was licking due to a plastic gasket on the bottle that's brokenShe wanted to see if it can exchange
Well, that is when I heard Mr*** speaking loud enough that I can hear him over the phoneWith zero disregards of how bad his tone of voice was and how rude he was expressing himself and telling her that he is not going to help her
I then told my mom to please give him my business cardHe then replies that he needs to speak with his manager and that he will contact me within hours
Well, it been a week and I still haven't heard anything from himHow can a business have employees with managerial titles that are rude to their customers and then never follow up with clients?
All this for a simple cosmetic bottle replacementI am formally placing a complaint with MrRonnie *** and making sure others are aware of his attitude and disrespect to a woman
As a man, he should know how to treat a woman properly and with respect and kindnessAs a manager, he should never let the situation get escalated
Well as a U.SAir Force Veteran I will no longer shop at Neiman Marcus and will encourage my friends and family to do the same due to there lack of customer service and disrespect to women from MrRonnie ***
I have placed an order with the Neiman Marcus for the first time with the original Order# WNXXXXXXXXXXX Online it advertised as "made in Italy"
When I received the item, the two sunglasses I ordered were both "made in china" At the complain they offered to give me a discount for a new pair of sunglasses I picked out The very next day, the item went on sale for the price less than what they had given it to me for I had requested for my $back, because my discount that they offered me just went out the window Also, they had sent out the new pair of sunglasses express at additional charge without my consent I had not requested for such service I called in several times regarding the issue, but one representative hung up the phone on me, and I went to file a complain online, and have no heard anything back yet
my order has been cancelled, but not received refund gc, so I called customer service several times and they told me I must contact original NM GC holder, so I contacted original NM GC holder which name is Min Wang, and he told me he was not received refund gc either, and he also contact NM customer service but not get the answer.We both spend a lot of time on this issue, refund just $dollars, so rude of the NM customer service and horrible
Product_Or_Service: SUGAR LIP ADVANCED THERAPY
Order_Number: WNXXXXXXXXXXX
Neiman Marcus has the terrible customer servicesThey cut off my gift card amount from the promotion, ignored my calls, and refused to contact me
I joined the January 2017's promotion: JANGCThis promotion reward the customers with $gift card if the customers purchased over $in one orderIn order to meet the requirement of $2000, I picked one Giorgio Armani's lip magnet to meet the requirement of an order which is over $before taxI have received all the items from the order except the lip magnetI have waited for over a month, and suddenly the company just cancelled the order of lip magnetThis means that my order was not able to meet the $requirement in order to get the $gift cardI called the customer services to complain the problem that I should still qualify for the gift card because this was not my fault, the company should take the responsibility because I was able to purchased the order without any problem, and it was the company's fault by canc
Neiman Marcus is not fullfilling the protmotion they promised at the time of purchase!!
I would like to file a complaint against Neiman Marcus based on the order I placed on 1/3/2018, order # WNXXXXXXXXXXXOn the website at this specific time period (the offer expires on 1/4/2018), this department store has a promised gift card promotion for customers who purchase certain regular priced itemI purchased a Moncler down coat from them at $and was qualified to get a $gift card within weeks of my purchase (I have kept order confirmation and the promotion terms showing my eligibility in this case and are willing to provide the documents if needed)However it has been almost weeks and I still didn't receive the gift cardI contacted the store two times and first time the representative name Jairo assured I would receive it by 3/3/Second time I was told I would receive it by 3/9/by a representative name Lyair on 3/5/Apparently they are just bluffing since ti
Terrible customer serviceFirst they refused to give $gift cards, then they sent only the $Gift Cards, while one of them ($100) is invalid!
There was the gift card event by Neiman Marcus, and according to their event, they should send me $gift cards
Waited months after the purchase in the store, no gift cardsCalled the customer service in store located at Houston Galleria, and the phone call never went through, always playing music and on hold
Went to the store at Galleria, and the customer service refused to give the gift cardsWaited a long time in the store and finally got to talk to the manager Stacy, she promised to resolve the issue
Two weeks later they sent us only $gift cards at home, while one of the gift cards (value $100) is invalid!
Terrible customer service and looks like they are just trying to fool and cheat the customers!
I want my refund from bergdorfgoonman.com
I only placed one order on that website from my account,then it charged me twice,said I placed two order!!
I want my refund from bergdorfgoonman.com
I only placed one order on that website from my account,then it charged me twice,said I placed two order!!
My account is ***@gmail.com ,
password ** XXXXXXXpM
From my system I can only saw one order placed in 3/18!!order number is wbXXXXXXXXXX!! And paid with mc 5353!
I contacted the website,she said I placed two orders...how could that possible! And charge my another credit card visa end with $ 771.36!
I want my money back!!
I feel targeted and this is offending me
Today I placed an order of roughly $I placed it well before noon which is when the cut off is for the packagesI called to get a tracking numberI was advised executive services is looking into my orderI asked why, the representative could not tell me why but explained that corporate put a hold on my order for executive services to look at itThis is not the first time this has happenedI had to wait onnhold for minutes to still get no answers about this holdI am absolutely disgusted, this is shamefulIt should be easy- inorder a product I have the money to pay for it and it is shippedThis hold is causing a delay in my package arriving to meI feel completely offended and targeted as to why there is a hold on this orderI feel as though I am being treated differently from other customersI am a level card holder who spends thousands of dollars a year hereThis hold needs to be removed, and all future holds on any
Business shipped my order to the wrong address
On Tuesday, July 17, 2018, I ordered (#XXXXXXXX) pair of printed manolo blahnik hangisi flats that were on sale for $regularly priced at $over the phone with my Neiman Marcus Credit CardI provided the representative with the address to ship them to which is Hazel Avenue Philadelphia, PA XXXXX however, she shipped them to the billing address that's listed on my account which is Hazel Avenue A Philadelphia, PA (an old address)I called Neiman Marcus on Saturday, June 21, to inform them that I didn't receive my merchandise and that the delivery confirmation email says it was delivered to my billing address (an old address of mine)The rep informed me that the only resolution was to do a day investigation to try to retrieve the package or give me my money backMy issue is that if they can't retrieve the shoe, it is now sold out on the Neiman Marcus website and I needed to wear the shoe on Monday, July
They sent me the wrong itemI contacted the comstomer service twice to exchangeEvery time they send me the same wrong item
I made an online order on black friday (11/25/XXXX)(order number WNXXXXXXXXXX)I'm supposed to get a *** *** Dans L'eau Edp 2.5oz (item number NMF17_C1LJA)But I actually got a *** *** Eau de Parfum, oz *** I contacted the costomer service on 12/06/via online chat for exchangeThey agreed, but on 12/12/2016, I got a *** perfume againI was angry and complained to the costomer again through online chat on 12/13/They said they would double check the warehouseSoon on 12/16/2016, I got the same wrong item again!!! They lost my trustI don't think I can get what I ordered through customer service any moreTherefore, I file this complaint herePayment amount $Payment Method Discover credit card
The store took shoes I paid for and sold them to someone else TWICE and did nothing about it
I bought a pair of Chanel shoes not once, but had to go through the process two times and each time, the shoes that I paid for and belonged to me, were taken and soldI had ordered these pink Chanel chain slide sandals that I needed for an event one month in advance thinking that that would be plenty of time to get themThe first time they were ordered for me (I already paid for them and it was confirmed that they were indeed in stock and available at the store they were being sent from), I went to the store about a week and a half later thinking that they would be available for pickup because that is usually how long it takesBut, the store that promised to fulfill my order did not send shoes that I paid $for, but instead took them and sold them to someone else so they did not get sent to my local storeSo, the sales associate was very helpful, attentive, and apologetic about the s
placed orders with the giftcard event but my gift card value didn't match what was advertised on their site when I placed it
I placed orders from neiman marcus with their gift card event in Nov and Dec and I was supposed to get $gift cards but received $and $My order numbers were - WNXXXXXXXXXX & WNXXXXXXXXXX, they both had double your giftcard promos going onAll the items I added were qualified for the giftcard event but when I got my email that the gift card is on the way, I got $for one and the other was $I'm not sure why that is the caseMaybe they should just tell you what your gift card amount will be when you check out, maybe they expect you to forget about it and then give whatever they wantI contacted NM for the first order and they said that I had to purchase a bag and clothes but the fine print never mentioned anything of that sort and even then if my gift card didn't double it should've still been Here is the fine print for the first or
I placed an order online using Neiman Marcus gift cardThe order was cancelled by Neiman Marcus, but I never received the refund
On 9/21/2017, I placed an order on Neiman Marcus websiteThe order number is WNXXXXXXXXXXXOrder total is $
I paid $with gift cards and $with credit card
Details of the $gift cards are listed below:
$NM Gift Card ***
$NM Promotion Gift Card ***
$NM Gift Card ***
$NM Gift Card ***
I purchased the gift card on a third party website (GiftcardZen.com)But the other gift cards were mine
This order was then cancelled by Neiman MarcusI received $refund on my credit cardBut I have not received the remaining $refund
I've contacted Neiman Marcus customer service representation and was told that they issued $refund to the third party company (GiftcardZen) for security reasons
I contacted GiftcardZen company, but was informed that they have never received
Sold suit with compromised fabric, won't take responsibility
My husband and I were introduced to the brand Ermenegildo Zegna in March, as we were looking for a suit for my husband for our wedding We love the way the suit fits on my husband, so we purchased more Zegna suits from Neiman over the last years, spending over $10,on four suits Since my husband now owns so many suits, he's probably only worn each of the suits 5-times, with being a very high estimate About a month ago, my husband sat down in his car seat wearing one of the Zegna suits and the fabric on the leg COMPLETELY tore up It was not a break in the seam, but a complete rip in the fabric, probably about 12-16" long We went to the store and asked them to repair the pants, which they couldn't We wanted the salesperson to find matching pants, which they couldn't The salesperson tried to blame us for the tear in the pants, saying the pant leg may have caught on an object when all my husband
Wrong gift card balance
I placed an order WNXXXXXXXXXX during the neiman marcus gift card event, my order qualified $gift card, but I only received $200, I contacted neiman marcus and they said they will issue an additional $gift card for me, so I wait for them, but no replyi contacted them again, they said the gift card was issued but it's expired, I can't accept the reply
Removal of customer information from online systems
I have requested multiple times to have my account removed from Nieman Marcus' online system I do not approve of their business practices, and I want ALL of my customer information deleted from their system I have emailed multiple times, starting back in late January
I used $gift cards on my online order WNXXXXXXXXXXX When order was cancelled by NM, NM did NOT even refund me after two months
Dear Revdex.com and NM,
This complaint regards to order WNXXXXXXXXXXX, a men's watch for myself I placed this order online during Thanksgiving time on 11/27/ After a new days, it was cancelled by St Louis, MO store or online department with no reason I was not even informed/explained why it was cancelled until I called CSR in December During last two months, I have called CSR many times and each time they gave me different answers I used $gift cards on this order The problem is that NM did NOT even refund any gift card balance to me All gift cards I used have zero balance now On 12/13/2017, executive office said the refund check would be mailed to me but nothing has arrived When I called last Friday, a supervisor even told me that since I used too many gift cards on this order and there were many gift card theft recently, so NM s
Item was returned to the company in original condition on May 16th As of June 22, 2016, no return has been issued
ORDER WBXXXXXXXXXX was placed on April 22, and contained one item, a pair of Nicholas Kirkwood shoes The item was received the first week of May The item was returned on May 16th in original condition As of June 22, 2016, no refund has been issued for the returned item I have contacted customer service four times about this issue and each time have been advised that the refund would be processed in 1-business days As of today, it has been over business days from my original call
I want Neiman Marcus Direct to honor their promise to return my furniture for a full refund because of health/safety issues re: dining room chairs
FROM: Pamela W***
DATE: October 2,
RE: ***
IBackground:
I purchased approx$99K in home furniture and furnishings from ***, the online store for Neiman Marcus, or Neiman Marcus DirectThis was between 2010-Over the next year or so, several things happened which pointed me to the unsafe construction of the furniture and also of the hazardous materials used to manufacture some of the items I had purchased
Just a few of these purchases with quality and safety/health concerns are:
ADining room chairs costing over $for eight chairs fell apart under my family members when seated for dinner;
BSilverware sets rusted with only a short period of careful daily use as directed (hand washing and drying; and
CAn expensive "Venetian-style" mirror fell apart after b
The company ran a promotion offering free refills on perfume purchased and refuse to honor the deal despite me showing them the receipt and the offer
In I purchased an expensive perfume under a deal from Neiman Marcus that said that once the perfume was over, they would offer a free refillWhen I showed up at Neiman Marcus, they refused to honor the dealWhen I spoke to the store manager, he said he would get back to me but he never didHe clarified that it might have been a mistake on their part but would need to look into it
On Tuesday, January 23, 2018, at 12:pm I get a call from my mother that she is arguing with the assistant sales manager (Ronnie *** of cosmetics/ fragrance Department at the Neiman Marcus Store in Boca Raton, Florida
The issue that my mother had was that one of her Cosmetics bottles was licking due to a plastic gasket on the bottle that's brokenShe wanted to see if it can exchange
Well, that is when I heard Mr*** speaking loud enough that I can hear him over the phoneWith zero disregards of how bad his tone of voice was and how rude he was expressing himself and telling her that he is not going to help her
I then told my mom to please give him my business cardHe then replies that he needs to speak with his manager and that he will contact me within hours
Well, it been a week and I still haven't heard anything from himHow can a business have employees with managerial titles that are rude to their customers and then never follow up with clients?
All this for a simple cosmetic bottle replacementI am formally placing a complaint with MrRonnie *** and making sure others are aware of his attitude and disrespect to a woman
As a man, he should know how to treat a woman properly and with respect and kindnessAs a manager, he should never let the situation get escalated
Well as a U.SAir Force Veteran I will no longer shop at Neiman Marcus and will encourage my friends and family to do the same due to there lack of customer service and disrespect to women from MrRonnie ***
I have placed an order with the Neiman Marcus for the first time with the original Order# WNXXXXXXXXXXX Online it advertised as "made in Italy"
When I received the item, the two sunglasses I ordered were both "made in china" At the complain they offered to give me a discount for a new pair of sunglasses I picked out The very next day, the item went on sale for the price less than what they had given it to me for I had requested for my $back, because my discount that they offered me just went out the window Also, they had sent out the new pair of sunglasses express at additional charge without my consent I had not requested for such service I called in several times regarding the issue, but one representative hung up the phone on me, and I went to file a complain online, and have no heard anything back yet
my order has been cancelled, but not received refund gc, so I called customer service several times and they told me I must contact original NM GC holder, so I contacted original NM GC holder which name is Min Wang, and he told me he was not received refund gc either, and he also contact NM customer service but not get the answer.We both spend a lot of time on this issue, refund just $dollars, so rude of the NM customer service and horrible
Product_Or_Service: SUGAR LIP ADVANCED THERAPY
Order_Number: WNXXXXXXXXXXX
Neiman Marcus has the terrible customer servicesThey cut off my gift card amount from the promotion, ignored my calls, and refused to contact me
I joined the January 2017's promotion: JANGCThis promotion reward the customers with $gift card if the customers purchased over $in one orderIn order to meet the requirement of $2000, I picked one Giorgio Armani's lip magnet to meet the requirement of an order which is over $before taxI have received all the items from the order except the lip magnetI have waited for over a month, and suddenly the company just cancelled the order of lip magnetThis means that my order was not able to meet the $requirement in order to get the $gift cardI called the customer services to complain the problem that I should still qualify for the gift card because this was not my fault, the company should take the responsibility because I was able to purchased the order without any problem, and it was the company's fault by canc
Neiman Marcus is not fullfilling the protmotion they promised at the time of purchase!!
I would like to file a complaint against Neiman Marcus based on the order I placed on 1/3/2018, order # WNXXXXXXXXXXXOn the website at this specific time period (the offer expires on 1/4/2018), this department store has a promised gift card promotion for customers who purchase certain regular priced itemI purchased a Moncler down coat from them at $and was qualified to get a $gift card within weeks of my purchase (I have kept order confirmation and the promotion terms showing my eligibility in this case and are willing to provide the documents if needed)However it has been almost weeks and I still didn't receive the gift cardI contacted the store two times and first time the representative name Jairo assured I would receive it by 3/3/Second time I was told I would receive it by 3/9/by a representative name Lyair on 3/5/Apparently they are just bluffing since ti
Terrible customer serviceFirst they refused to give $gift cards, then they sent only the $Gift Cards, while one of them ($100) is invalid!
There was the gift card event by Neiman Marcus, and according to their event, they should send me $gift cards
Waited months after the purchase in the store, no gift cardsCalled the customer service in store located at Houston Galleria, and the phone call never went through, always playing music and on hold
Went to the store at Galleria, and the customer service refused to give the gift cardsWaited a long time in the store and finally got to talk to the manager Stacy, she promised to resolve the issue
Two weeks later they sent us only $gift cards at home, while one of the gift cards (value $100) is invalid!
Terrible customer service and looks like they are just trying to fool and cheat the customers!
I want my refund from bergdorfgoonman.com
I only placed one order on that website from my account,then it charged me twice,said I placed two order!!
I want my refund from bergdorfgoonman.com
I only placed one order on that website from my account,then it charged me twice,said I placed two order!!
My account is ***@gmail.com ,
password ** XXXXXXXpM
From my system I can only saw one order placed in 3/18!!order number is wbXXXXXXXXXX!! And paid with mc 5353!
I contacted the website,she said I placed two orders...how could that possible! And charge my another credit card visa end with $ 771.36!
I want my money back!!
I feel targeted and this is offending me
Today I placed an order of roughly $I placed it well before noon which is when the cut off is for the packagesI called to get a tracking numberI was advised executive services is looking into my orderI asked why, the representative could not tell me why but explained that corporate put a hold on my order for executive services to look at itThis is not the first time this has happenedI had to wait onnhold for minutes to still get no answers about this holdI am absolutely disgusted, this is shamefulIt should be easy- inorder a product I have the money to pay for it and it is shippedThis hold is causing a delay in my package arriving to meI feel completely offended and targeted as to why there is a hold on this orderI feel as though I am being treated differently from other customersI am a level card holder who spends thousands of dollars a year hereThis hold needs to be removed, and all future holds on any
Business shipped my order to the wrong address
On Tuesday, July 17, 2018, I ordered (#XXXXXXXX) pair of printed manolo blahnik hangisi flats that were on sale for $regularly priced at $over the phone with my Neiman Marcus Credit CardI provided the representative with the address to ship them to which is Hazel Avenue Philadelphia, PA XXXXX however, she shipped them to the billing address that's listed on my account which is Hazel Avenue A Philadelphia, PA (an old address)I called Neiman Marcus on Saturday, June 21, to inform them that I didn't receive my merchandise and that the delivery confirmation email says it was delivered to my billing address (an old address of mine)The rep informed me that the only resolution was to do a day investigation to try to retrieve the package or give me my money backMy issue is that if they can't retrieve the shoe, it is now sold out on the Neiman Marcus website and I needed to wear the shoe on Monday, July
They sent me the wrong itemI contacted the comstomer service twice to exchangeEvery time they send me the same wrong item
I made an online order on black friday (11/25/XXXX)(order number WNXXXXXXXXXX)I'm supposed to get a *** *** Dans L'eau Edp 2.5oz (item number NMF17_C1LJA)But I actually got a *** *** Eau de Parfum, oz *** I contacted the costomer service on 12/06/via online chat for exchangeThey agreed, but on 12/12/2016, I got a *** perfume againI was angry and complained to the costomer again through online chat on 12/13/They said they would double check the warehouseSoon on 12/16/2016, I got the same wrong item again!!! They lost my trustI don't think I can get what I ordered through customer service any moreTherefore, I file this complaint herePayment amount $Payment Method Discover credit card
The store took shoes I paid for and sold them to someone else TWICE and did nothing about it
I bought a pair of Chanel shoes not once, but had to go through the process two times and each time, the shoes that I paid for and belonged to me, were taken and soldI had ordered these pink Chanel chain slide sandals that I needed for an event one month in advance thinking that that would be plenty of time to get themThe first time they were ordered for me (I already paid for them and it was confirmed that they were indeed in stock and available at the store they were being sent from), I went to the store about a week and a half later thinking that they would be available for pickup because that is usually how long it takesBut, the store that promised to fulfill my order did not send shoes that I paid $for, but instead took them and sold them to someone else so they did not get sent to my local storeSo, the sales associate was very helpful, attentive, and apologetic about the s
placed orders with the giftcard event but my gift card value didn't match what was advertised on their site when I placed it
I placed orders from neiman marcus with their gift card event in Nov and Dec and I was supposed to get $gift cards but received $and $My order numbers were - WNXXXXXXXXXX & WNXXXXXXXXXX, they both had double your giftcard promos going onAll the items I added were qualified for the giftcard event but when I got my email that the gift card is on the way, I got $for one and the other was $I'm not sure why that is the caseMaybe they should just tell you what your gift card amount will be when you check out, maybe they expect you to forget about it and then give whatever they wantI contacted NM for the first order and they said that I had to purchase a bag and clothes but the fine print never mentioned anything of that sort and even then if my gift card didn't double it should've still been Here is the fine print for the first or