Taco Bell

Message:I received a check from Taco Bell on Jan.27,2016.I have not cashed it yetI hope it is okayThank you for your part

Pure-Line was recommended to me by a friend I was pleased and surprised by the professionalism and honesty demonstrated by Mr*** I will be calling upon Pure-Line for my future plumbing needs

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, I did receive a full refundThe owner called me and we spoke for minutes, during which time he repeatedly refused to refund any of the cash payment that I had madeHe kept saying that without a receipt I had no proofI finally asked him if he had asked the salesman how much cash I had given himHe had notHe said that he would call the salesman and call me back in minutesHe called me back about minutes later, said that he had spoken to the salesman and that he would refund my full payment
Regards,
*** ***

I went inside to order at the Grove City Ohio location on Saturday 6/and the soda machine counter was very dirty Floor was dirty and all counters and tables needed a good cleaning as well They were not extremely busy at this time I got a *** but it tasted weird, kind of like *** *** *** or something It was obvious the soda machine needed a good cleaning as well I'll never go back

This customer will have to call us again at corporate to resolve this issue. We cannot respond to the Revdex.com

We were able to contact this customer and the situation was resolved to their satisfaction

This company did a great job on the installation of a gas stove in our home They arrived on time, were considerate of our home by using shoe covers and doing the job neatly and cleaning up when they were throughThey explained the scope of the work to be done, the price was fair and the personnel were professional, knowledgeable and friendlyThe employees were outstanding representatives of the Pure-Line Plumbing company

Placed an order in the driu, noticed items were missing when we got home Called to complain, asked for order to be remade Went back up to location, handed over receipt "Manager" accused us of stealing the items out of the bag I had a $order, we were missing tacos from a combo meal and tacos ordered extra Ordered beefy mini quesadillas, only received The items missing are the cheapest things we ordered and I resent being accused of stealing my own items, why would I want to drive miles back? Then when I get home again, still missing the tacos included in the combo and everything in the bag is smashed I call to speak with manager and request the order be refunded She laughs and says just bring everything back up there I said I'm not making another trip to get this refunded, the food is smashed and inedible, still missing items, and I shouldn't have to Starts laughing again, I ask for another manager, says she's the only one Requested owners information to call and complain, she says the phone number listed on Google is how they contact the owner Ive already filed a complaint with corporate to get refunded hopefully, but I wanted to share how poorly ran this store is and how inadequate they are at providing correct orders and customer service, especially at a timely fashion Drive thru May have 1-cars and it takes minutes place to receive an order Please reference the reviews on Google maps, multiple complaints for the same thing Rated 3.3/5, that's horrible for a business This location will never get my business again

Hello,I would like to apologize for the actions of? the? representatives for disregarding? your No Solicitor signIf I was made aware of the names of the individuals that led you to be so frustrated,? there would be? consequence for their actions.Again, I will definitely place a
bulletin with the addresses that you listed making sure you will no longer see anyone from our company againI will also have a meeting Monday morning regarding No Solicitor signs and respect of peoples privacy.Respectfully,? *** ** ***, PresidentMid-America Fine Foods Inc

To whom this may concern,This message is regarding a complaint made by *** ***We have contacted the customer regarding her purchase so that we could handle the issue of her wanting a refund from a purchase she apparently regrets.? It does state on the flyer that if you do not want our
goods or services, ? we must receive a letter, telegram within business days, which we did not receiveHowever, We did ask if she has receipt for her purchase and she informed us that she only has the copy of the check and nothing for the cash portionOur business does not offer cash back without proof of purchase, if the customer (*** ***) would like a refund for the amount that she wrote the check in, we will accommodate her in thisMs Ramp, must bring the product to our Fairfield, Ohio office for this transaction.Again, We are sorry that we can not give cash back without a receipt showing what was paid; no business would.? Regards,? *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below.? The response from Joe ***(?) said that I was required to submit a letter requesting a refundHowever, when I spoke to him on June I specifically asked him if I needed to do anything else in order to get my refund and he told me NOHe told me that he would have Tony and Derek come back to my house and rectify the situationHe told me that they would call me on June I told him at that time that Tony had not given me a receipt, but he gave no indication that this would be a problemUnless Tony is lying about the payment then I don't see why they won't give me my full refundI bought and am still in possession of their steak package which has steaks, including fillets, sirloins & rib eyesAccording to their pamphlet the wholesale price of this package is 399.99.? There is no way that I could have bought that much meat for $They are only offering to refund $53.00.? Are they expecting me to turn over all steaks that I paid $for in exchange for the $53.00? Their offer is unacceptableWhen I called on June he gave me no indication that there would be any kind of problem with a refundHe told me that he was writing down the day and time of my call to document that I had called within the day time frame.? I am more than willing to drive to Their location to return the merchandise, but they owe me a full refund!
Regards,
*** ***

This customer will have to call us again at corporate to resolve this issue.? We cannot respond to the Revdex.com.?

Revdex.com:
The business offered some coupons and I countered with a suggestion that I receive a gift card worth $10-20, in which case I'll consider the matter to be resolved.[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Concerning a visit by [redacted] to the Taco Bell Restaurant located at [redacted]. on 11/28/16.  Mr. [redacted] has been contacted by phone and the problem has been resolved.  He has been offered a refund and a replacement order on his next visit to this location.

Initial Business Response /* (1000, 5, 2017/12/13) */
Customer complaint submitted to Revdex.com 11/29. Customer did not contact us until 12/8 to resolve. Received 3 free items to be mailed to address listed. We then received another complaint from customer using a different name, phone number and...

address. Phone number provided is disconnected and no response from email address provided. Visit dates on Revdex.com complaint and our company complaint do not match. Customer states in complaint "I will do anything to screw your company until the day I die..."
Initial Consumer Rebuttal /* (3000, 7, 2017/12/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I reached out to the store the day after and left a message. I was very angry as this has happened many times. Finally got to store 3 weeks later and was originally told by the manager that he could do nothing for me then he would only replace lost items. Complained with different name to really see if you people responded to anything as I have complained in the past with no response. Been given the run around and treated badly by store which is why I contacted Yum Brands on 12/8. If I can't get proper service then I go to top of the ladder. The store screwed up and should of taken care of me for the many mistakes. Bad business by Taco Bell. Yes you screw me many times and I will do the same by talking about my experiences and how I was treated and for people never to go there. Yelp reviews speak for themselves as to how they treat people. I will never go there again

Attn: [redacted]Re: 2/6/2018 Complziint; #[redacted]Dear [redacted],l write regarding the above-referenced complaint. Thank you for bring,ing thecustomer’s concerns to our attention. Please note that we have reached out to the customerand have resolved his concerns. Accordingly, we believe this...

matter is now closed.Of course, if you have additional questions or wish to discuss this further,please do not hesitate to contact me. l include my work phone and email address below.Very truly yours,John *. M[redacted]Senior DirectorTaco Bell Corp.###-###-####.[redacted]@[redacted].com

I have responded to Mr. [redacted] calls, texts, and emails.  The rugs were in several sales in effort to sell them.  One rug was finally sold but one was not.  Yes, it did take longer than usual to return the rug to Mr. [redacted] due to shipping the rug to [redacted].  Never having...

shipped a rug I tried to work within his requested limits.  The rug has been shipped to him and he has received it.  Plus, I agreed to take no commission out of the sale of the first rug and send him the balance of the funds after the shipping funds had been deducted.  Everything has been resolved.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]