I *** *** made Godaddy customer service , technical help department and other departments of possibility that someone might be trying to hack into my account after I got an email from GoDaddy that one of my domain names was about to be transferredI have called GoDaddy customer service making them aware of the fact that I did not initiate any transfers and to make sure my account is secureRight next day I have called again to make sure my account is secure and I was reassured by one of the customer service representatives that it is for sure secure but to make it more secure it would a good idea to change my password and my pin numberI immediately agreed to this statement and instantly changed my password and my pin number Next day I have tried to login to my account and was not able toWhen I called GoDaddy customer service I was informed that my account belongs to someone else Then I was informed to contact [email protected] department to help me login back to my
I pay for a private web/email serverI am not able to send emails to many email providers since they are being blocked from GoDaddy servers( Can no send and email to any customer using Cox cable, Centurylink, Yahoo, Windows based accounts like MSN, Live, Hotmail They have been aware of the issue for weeks now and still can not send emailsI have lost customers and money due to not knowing emails are not being received by customers I respond to and also no order confirmations are going to themThis is a failure at the most basic level by Go Daddy for not having the ability to send emailsI have spent hrs working with them but no resolveI have logged and saved chats that they literally tell me to open a gmail account if I want to send emails to those account
GoDaddy is a complete and utter scamI purchased a membership to their GoDaddy Auctions service and I purchased the lowest membership with no "extras" around $12/yearWhen I signed up for auctions there was no text or information about commissionsFinally, one of my domains sold for $and then I saw my payment go through for $They took 20%, twenty percent!!!
I called the number on the email immediately and there was someone in Mexico who said the money had gone via "pesos" but then he said maybe there was a commission but he couldn't help me and I had to go back to auctionsEven better, he said Auctions did not accept phone calls and I had to email themThey just took $from me and I had to email them
I emailed them and they wrote me back claiming I accepted these terms, which I did notThey copied and pasted the terms from their website, posted elsewhereI demanded a screen shot of the place where I "accepted" these terms and have not heard back
This company is disgusting and a total scamThey are literally stealing money via small loopholes and hidden terms of serviceI'm never going to do any business with them again and will be moving my domains over as quickly as possibleThey should be ashamed of themselves
Even worse the Revdex.com is a total part of this scamThe Revdex.com has them at an A+ rating despite 95% negative customer reviewsClearly they're paying Revdex.com to keep up that ratingTerrible
I was charged fees for my site that expired I put in multiple forms of payment just to protect against that issue You also have my phone number on file GoDaddy still let my site expire and then charged me fees to bring it back I did not have to give them more payment info, they just ran it and it went through
The reason most people put in multiple payment options is to guard if a credit card expires If your system does not abide by that workflow and you allow people to think it is done that way, your falsely informing the customer
Those people are pests! I am in the process of closing my account with them and they keep hounding me over the phone and via the internet--even though I have set my preferences to keep from getting ANY communications from GoDaddyMoreover, their customer service requires the customer to contact them via long-distance (as opposed to toll-free) telephoneOf course, customers may ask them to contact them at a certain time, but they never doI have received calls from GoDaddy at times when I am away from my computer or when I am doing something elseI am NOT GoDaddy's slave--I DO NOT work for GoDaddy
I recently changed my cell phone number because I was receiving harassing callsI also have Two-Step Authentication on my account with GoDaddyI didn't think anything about this when I changed my number due to harassing phone callsAfter my number changed I went to the GoDaddy website to log into my account to update my numberI was locked outThe option I was given was to fill out a form to regain accessIt had to come from the email address on my account and a copy of my IDThe problem is that my ID has expired and I can not get a new ID in time to be able to get back into my account before all my services are lostAll the work and money I have spent will be for nothingI have not been given any other optionThis means my time and money spent on their services mean absolutely nothing to them and I am at risk from losing everything
Several years ago I registered a personal domain with GoDaddy but have not used it for years I recently noticed a charge from GoDaddy on my credit card bill so I called to request to have it reversed Turns out my account was set to auto renew but I did not receive a notice of the renewal since the email address I registered with was no longer valid(thanks to Comcast dropping the 3rd party ISP I was using) GoDaddy's policy only allows returns for days after the charge They are sticking me with paying for another years with no option to reverse or prorate the charge even though I am getting no use from the service GoDaddy being a technology company could easily track email non-delivery reports and attempt to contact customers via alternative method but I guess they would rather get one last payment out of you even it if means losing future business
GoDaddy overcharged me $in FebruaryBecause I did not recognize the charge, I did dispute itGoDaddy agreed to refund me the money, but said I needed to release the dispute, which I didSince then they say the money has been refunded and I need to call my credit card companyMy credit card company says they have re-sent the money back to GoDaddy to refund to meI am tired of the run aroundThree months later I deserve that moneyGoDaddy will not helpHere is my GoDaddy case #***
In I asked to be removed from the account into remove my credit card informationIn October a renewal was placed against my credit card
I Tried to contact Go Daddy by email, but my email was declined because it was not on their whitelist
I have contacted Go Daddy by phone and they are telling me that I cannot be Refunded because my request was more than five days after the posting I asked the associate, Jordan R***, to escalate my case with management
After haven solicited the services for the hosting of my foundation's website www.achancetogive.com from GoDaddy for approximately years, I lost my services due to expired paymentdays after the expiration date, I contacted GoDaddy through the customer service number provided on their website on Wednesday, August, 15,at approximately 20Heastern timeAn individually who only identified himself as Kelly, attempted to help me by offering to further sell a products which included a restoration fee of $and discounted $fee for the yearly service as he statedThis individually who categorically refused to either fully identify who he was or provide me with an operation ID number clearly made known to me that, there is nothing he can do to further help if I didn't pay the amount of money that he was requesting from meDespite my plea for him to return my website information so that I may take my business somewhere elseI then requested to talk to a manager; at this po
I do NOT want Godaddy to charge me for a year of one of their productsI want to be charged by the month
They charged me for year of GoCentral for July and August
I asked for a refund on months for the product in July
I called Godaddy in July and asked them NOT to do this for August
I said I was not able to set the account to charge by the month on my end
They do NOT do what I asked and they overdrew my credit union accountI was charged $by the credit union for this
GoDaddy billed me $on 6/1/but has refused to explain the source of the charge or refund it Despite repeated calls and emails they indicate they cannot find the charge with the credit card number provided
I have a hosting plan with GoDaddy which services websites and email addressesI just got their hosting in April of and in less than a year I had service interruptions that caused my email to be down for a total of daysThere were total occurrences that it was down and each one took 8-days to fixGD never kept in touch with meI was forced to call and chat with them every day wasting countless hours bugging them to try and get it fixedNo one ever took my problems seriously or even attempted to get them fixedMy wife and I both operate businesses through our email that GD hosts, being down for days costs us thousands in lost revenueThe worst part is the days of email was completely lostClients never received a "bounce" email, we just never got itGD did not uphold their end of the deal promising 99% up timeWe received roughly 80% up time and that is completely unacceptable in our digital world
I've been having problems company-wide with not being able to see the body of emails, and some email addresses won't show any new emails for the last couple of days(email addresses affected)Nobody on chat help has been able to help meEveryone tells me it is a connection or device issue, but everyone uses different computers, browsers, virus scan, internet providers, etcSo, I have to call a long distance number to sit on hold for an hour to be told there is nothing wrong with our emails
This isn't the first time we've had problemsThree of our email addresses were constantly kicked out of email (again, different computers, virus scan, browsers, internet providers, etc)Godaddy denied it was their issueIt magically went away on its own after six (SIX!!!) connections with customer service
My information was compromised by an online predator which caused all my accounts to shut downI had all of my cards reissued with new numbersIt was hard for me to keep up with every single thing I had on auto payGoddady shut my bushings page down as a result to my info being compromised and now wants to charge me $to reactivate my business page
Godaddy made and unauthorized chargeI do not have ANY active accounts with this company I have NOT had ANY business dealings with this company for several years
They have made an unauthorized and fraudulent charge
++++++++++++++++++++++++++++++++++++++++++++++++
Unauthorized or Incorrect Payment Details
Transaction ID: *** Invoice ID: ***_USD_***
Seller Name: Domain Names/Hosting Services
Seller Email* ***
Transaction Amount: -$USD
Transaction Date: Feb 13,
PayPal Case ID: ***
Reason for Dispute: Unauthorized Use of PayPal Account or Transaction Error
Date of Complaint: Feb 13,
++++++++++++++++++++++++++++++++++++++++++++++++
On February 20, I paid $to GoDaddy for web hosting serviceAfter that, I asked them to cancel my order and asked them refund money
But they said they can not refund the money because it passed days period
I thought I have to use their web hosting service to utilize my already paid money of $
When I request to use the already paid money to web hosting service, surprisingly, they said I have to pay again because the payment of $was lost because of cancelling
I never experienced canceling make my paid money to disappear completely
I just want to make use of the paid money of $
I've been a customer with GoDaddy for several yearsLast year, I switched to their hosting plan from Mocha HostWith Mocha Host I was paying $for the year plan and got web hosting, email and SQL Server with a control panel to help me manage everythingGoDaddy offered the same price but have removed their email package which used to come free with each domain and are wanting to fleece their customers by charging MORE for email than the web hosting and database
Furthermore, the SQL data hosting doesn't allow the customer to be able to do a database restoreGoDaddy has sold me a product I can't useThe customer service "professionals" are completely useless when it comes to this and are not the LEAST bit educated in resolving this issue
How can a business this size get away with such crooked practices??
5/16/- I purchased web hosting on 4/14/for years the same as my domain I am now working with a web designer who told me their product includes the price of a web hosting so to cancel mine I contacted customer service and was told since I am days out of refund policy there is nothing anyone can do I am willing to pay for days or some type of cancellation fee, but to make me pay for years of something I will not be using What kind of customer service is that? I can tell you even if I did need hosting in the future I will go with someone else and will advise people that I know not to use them
I called Godaddy.com over weeks ago to purchase emails to my email account that I have with themThere was an issue with the emails the next day so I called back and spoke to a person that told me that's not what I want (the emails and that he had a solution) and he told me that I needed Office So I purchased it for my businessSince the purchase I have had problem after problem after problem (I currenlty have over hours of talk time with approximately agents/supervisors of Godaddy)Most have tried something different to fix the problems and each one tells me to let the program load (it takes a couple hours), but it will work after it loads (the reason they are telling me this is so that they can get off the phone with me, because they don't know how to fix it)I've had people "drop" the call and they are suppose to call you back if the call is dropped (none did, because they didn't know how to fix the problem)I have asked to speak to a manager, but the
I *** *** made Godaddy customer service , technical help department and other departments of possibility that someone might be trying to hack into my account after I got an email from GoDaddy that one of my domain names was about to be transferredI have called GoDaddy customer service making them aware of the fact that I did not initiate any transfers and to make sure my account is secureRight next day I have called again to make sure my account is secure and I was reassured by one of the customer service representatives that it is for sure secure but to make it more secure it would a good idea to change my password and my pin numberI immediately agreed to this statement and instantly changed my password and my pin number Next day I have tried to login to my account and was not able toWhen I called GoDaddy customer service I was informed that my account belongs to someone else Then I was informed to contact [email protected] department to help me login back to my
I pay for a private web/email serverI am not able to send emails to many email providers since they are being blocked from GoDaddy servers( Can no send and email to any customer using Cox cable, Centurylink, Yahoo, Windows based accounts like MSN, Live, Hotmail They have been aware of the issue for weeks now and still can not send emailsI have lost customers and money due to not knowing emails are not being received by customers I respond to and also no order confirmations are going to themThis is a failure at the most basic level by Go Daddy for not having the ability to send emailsI have spent hrs working with them but no resolveI have logged and saved chats that they literally tell me to open a gmail account if I want to send emails to those account
GoDaddy is a complete and utter scamI purchased a membership to their GoDaddy Auctions service and I purchased the lowest membership with no "extras" around $12/yearWhen I signed up for auctions there was no text or information about commissionsFinally, one of my domains sold for $and then I saw my payment go through for $They took 20%, twenty percent!!!
I called the number on the email immediately and there was someone in Mexico who said the money had gone via "pesos" but then he said maybe there was a commission but he couldn't help me and I had to go back to auctionsEven better, he said Auctions did not accept phone calls and I had to email themThey just took $from me and I had to email them
I emailed them and they wrote me back claiming I accepted these terms, which I did notThey copied and pasted the terms from their website, posted elsewhereI demanded a screen shot of the place where I "accepted" these terms and have not heard back
This company is disgusting and a total scamThey are literally stealing money via small loopholes and hidden terms of serviceI'm never going to do any business with them again and will be moving my domains over as quickly as possibleThey should be ashamed of themselves
Even worse the Revdex.com is a total part of this scamThe Revdex.com has them at an A+ rating despite 95% negative customer reviewsClearly they're paying Revdex.com to keep up that ratingTerrible
I was charged fees for my site that expired I put in multiple forms of payment just to protect against that issue You also have my phone number on file GoDaddy still let my site expire and then charged me fees to bring it back I did not have to give them more payment info, they just ran it and it went through
The reason most people put in multiple payment options is to guard if a credit card expires If your system does not abide by that workflow and you allow people to think it is done that way, your falsely informing the customer
Those people are pests! I am in the process of closing my account with them and they keep hounding me over the phone and via the internet--even though I have set my preferences to keep from getting ANY communications from GoDaddyMoreover, their customer service requires the customer to contact them via long-distance (as opposed to toll-free) telephoneOf course, customers may ask them to contact them at a certain time, but they never doI have received calls from GoDaddy at times when I am away from my computer or when I am doing something elseI am NOT GoDaddy's slave--I DO NOT work for GoDaddy
I recently changed my cell phone number because I was receiving harassing callsI also have Two-Step Authentication on my account with GoDaddyI didn't think anything about this when I changed my number due to harassing phone callsAfter my number changed I went to the GoDaddy website to log into my account to update my numberI was locked outThe option I was given was to fill out a form to regain accessIt had to come from the email address on my account and a copy of my IDThe problem is that my ID has expired and I can not get a new ID in time to be able to get back into my account before all my services are lostAll the work and money I have spent will be for nothingI have not been given any other optionThis means my time and money spent on their services mean absolutely nothing to them and I am at risk from losing everything
Several years ago I registered a personal domain with GoDaddy but have not used it for years I recently noticed a charge from GoDaddy on my credit card bill so I called to request to have it reversed Turns out my account was set to auto renew but I did not receive a notice of the renewal since the email address I registered with was no longer valid(thanks to Comcast dropping the 3rd party ISP I was using) GoDaddy's policy only allows returns for days after the charge They are sticking me with paying for another years with no option to reverse or prorate the charge even though I am getting no use from the service GoDaddy being a technology company could easily track email non-delivery reports and attempt to contact customers via alternative method but I guess they would rather get one last payment out of you even it if means losing future business
GoDaddy overcharged me $in FebruaryBecause I did not recognize the charge, I did dispute itGoDaddy agreed to refund me the money, but said I needed to release the dispute, which I didSince then they say the money has been refunded and I need to call my credit card companyMy credit card company says they have re-sent the money back to GoDaddy to refund to meI am tired of the run aroundThree months later I deserve that moneyGoDaddy will not helpHere is my GoDaddy case #***
In I asked to be removed from the account into remove my credit card informationIn October a renewal was placed against my credit card
I Tried to contact Go Daddy by email, but my email was declined because it was not on their whitelist
I have contacted Go Daddy by phone and they are telling me that I cannot be Refunded because my request was more than five days after the posting I asked the associate, Jordan R***, to escalate my case with management
After haven solicited the services for the hosting of my foundation's website www.achancetogive.com from GoDaddy for approximately years, I lost my services due to expired paymentdays after the expiration date, I contacted GoDaddy through the customer service number provided on their website on Wednesday, August, 15,at approximately 20Heastern timeAn individually who only identified himself as Kelly, attempted to help me by offering to further sell a products which included a restoration fee of $and discounted $fee for the yearly service as he statedThis individually who categorically refused to either fully identify who he was or provide me with an operation ID number clearly made known to me that, there is nothing he can do to further help if I didn't pay the amount of money that he was requesting from meDespite my plea for him to return my website information so that I may take my business somewhere elseI then requested to talk to a manager; at this po
I do NOT want Godaddy to charge me for a year of one of their productsI want to be charged by the month
They charged me for year of GoCentral for July and August
I asked for a refund on months for the product in July
I called Godaddy in July and asked them NOT to do this for August
I said I was not able to set the account to charge by the month on my end
They do NOT do what I asked and they overdrew my credit union accountI was charged $by the credit union for this
GoDaddy billed me $on 6/1/but has refused to explain the source of the charge or refund it Despite repeated calls and emails they indicate they cannot find the charge with the credit card number provided
I have a hosting plan with GoDaddy which services websites and email addressesI just got their hosting in April of and in less than a year I had service interruptions that caused my email to be down for a total of daysThere were total occurrences that it was down and each one took 8-days to fixGD never kept in touch with meI was forced to call and chat with them every day wasting countless hours bugging them to try and get it fixedNo one ever took my problems seriously or even attempted to get them fixedMy wife and I both operate businesses through our email that GD hosts, being down for days costs us thousands in lost revenueThe worst part is the days of email was completely lostClients never received a "bounce" email, we just never got itGD did not uphold their end of the deal promising 99% up timeWe received roughly 80% up time and that is completely unacceptable in our digital world
I've been having problems company-wide with not being able to see the body of emails, and some email addresses won't show any new emails for the last couple of days(email addresses affected)Nobody on chat help has been able to help meEveryone tells me it is a connection or device issue, but everyone uses different computers, browsers, virus scan, internet providers, etcSo, I have to call a long distance number to sit on hold for an hour to be told there is nothing wrong with our emails
This isn't the first time we've had problemsThree of our email addresses were constantly kicked out of email (again, different computers, virus scan, browsers, internet providers, etc)Godaddy denied it was their issueIt magically went away on its own after six (SIX!!!) connections with customer service
My information was compromised by an online predator which caused all my accounts to shut downI had all of my cards reissued with new numbersIt was hard for me to keep up with every single thing I had on auto payGoddady shut my bushings page down as a result to my info being compromised and now wants to charge me $to reactivate my business page
Godaddy made and unauthorized chargeI do not have ANY active accounts with this company I have NOT had ANY business dealings with this company for several years
They have made an unauthorized and fraudulent charge
++++++++++++++++++++++++++++++++++++++++++++++++
Unauthorized or Incorrect Payment Details
Transaction ID: *** Invoice ID: ***_USD_***
Seller Name: Domain Names/Hosting Services
Seller Email* ***
Transaction Amount: -$USD
Transaction Date: Feb 13,
PayPal Case ID: ***
Reason for Dispute: Unauthorized Use of PayPal Account or Transaction Error
Date of Complaint: Feb 13,
++++++++++++++++++++++++++++++++++++++++++++++++
On February 20, I paid $to GoDaddy for web hosting serviceAfter that, I asked them to cancel my order and asked them refund money
But they said they can not refund the money because it passed days period
I thought I have to use their web hosting service to utilize my already paid money of $
When I request to use the already paid money to web hosting service, surprisingly, they said I have to pay again because the payment of $was lost because of cancelling
I never experienced canceling make my paid money to disappear completely
I just want to make use of the paid money of $
I've been a customer with GoDaddy for several yearsLast year, I switched to their hosting plan from Mocha HostWith Mocha Host I was paying $for the year plan and got web hosting, email and SQL Server with a control panel to help me manage everythingGoDaddy offered the same price but have removed their email package which used to come free with each domain and are wanting to fleece their customers by charging MORE for email than the web hosting and database
Furthermore, the SQL data hosting doesn't allow the customer to be able to do a database restoreGoDaddy has sold me a product I can't useThe customer service "professionals" are completely useless when it comes to this and are not the LEAST bit educated in resolving this issue
How can a business this size get away with such crooked practices??
5/16/- I purchased web hosting on 4/14/for years the same as my domain I am now working with a web designer who told me their product includes the price of a web hosting so to cancel mine I contacted customer service and was told since I am days out of refund policy there is nothing anyone can do I am willing to pay for days or some type of cancellation fee, but to make me pay for years of something I will not be using What kind of customer service is that? I can tell you even if I did need hosting in the future I will go with someone else and will advise people that I know not to use them
I called Godaddy.com over weeks ago to purchase emails to my email account that I have with themThere was an issue with the emails the next day so I called back and spoke to a person that told me that's not what I want (the emails and that he had a solution) and he told me that I needed Office So I purchased it for my businessSince the purchase I have had problem after problem after problem (I currenlty have over hours of talk time with approximately agents/supervisors of Godaddy)Most have tried something different to fix the problems and each one tells me to let the program load (it takes a couple hours), but it will work after it loads (the reason they are telling me this is so that they can get off the phone with me, because they don't know how to fix it)I've had people "drop" the call and they are suppose to call you back if the call is dropped (none did, because they didn't know how to fix the problem)I have asked to speak to a manager, but the