Hi, I was instructed to contact the Revdex.com and File a complaint against GoDaddy.com dba *** *** ***When searching my name *** *** *** on *** it shows VERY confidential and personal info from a prior bankruptcy case (in detail) an added link by the scam website called *** *** *** (***)This website is not a legitimate court or legal website as per my attorneyShe said it's a scam company that scrapes various court sites from the internet and copies peoples personal information onto their scam website and puts a link in searches for profitIt shows my full name, location, case number and all details from Feb - June, As per the local court house representative, this info should not be listed where it can be pulled up in a *** search as my ex husband is not to know my whereabouts or locationHe has a restraining order and was in jail for some time after threatening my life with a gunHe is a criminalI have since relocated and
*** *** refused to transfer my business phone (***) to another carrier (VoiPly) despite multiple contacts and attempts
The transferred application was started on Jan 27, and to today., *** *** continued to hold my business phone number hostage, despite that I had personally contacted *** *** multiple times, trying to understand the issue and satisfy all of *** *** demands Even when
I submitted *** *** CSR (Customer Service Record provided directly by *** Voice) and my monthly bill Still, to date, *** *** continued to refuse to transfer my phone, and continued to say that the transfer application data did not matchWhat other data that I am missing here? The data is very simple: business name, business phone number, business address and my name All of these data are on the CSR (from *** Voice) and my phone bill This is not a complicated set of data I do not know of any other data
As a result of this, I am paying
I was billed for year renewal of registration for a domain nameAfter payment and acceptance, I transfered the name to another registrarAfter transfer, the year did not transfer with the nameGoDaddy is now refusing to provide the year that was paid for and refusing to refund the money paid
We have been a customer of GoDaddy for years (including our other businesses) Our company has decided to move our email hosting to another company because we wanted more integrated features We have paid for our renewal with GoDaddy until on November I was advised that we can cancel our account with them but they will not credit us back the money we paid through I think that this policy is OUTGRAGEOUS, INCREDULOUS! They are holding on to our money for services that they are not rendering I was advised that we can cancel anytime but was not advised that if we do not cancel our renewal with them within days, we will not get any credit back Unfortunately for me, I cancelled our email with them more than days It is only 2017, so I will be paying for a service that I have paid for through If you are thinking about going with GoDaddy, DON'T Consider going to GSuite c/o Google
Over the last years I have paid a substantial amount of money to Go DaddyOne payment was for a service called get foundwhich was supposed to bring attention to my businessA Man was supposed to contact me from Go daddy to set it up correctly, and never didI paid $for a service which has expired and never brought me a single customerThe receipt #Along with all of the others I have documented prove that go daddy helped me build a webpage with a domain name and that is allThey did nothing to help my businessI never received a single inquiry because of Go daddynot even one! So after two years of the same thing I decided to only renew my Dominion name and nothing elseWell I had a billing issue and tried to pay for another year and was not given much in the way of helpneedless to say I paid them a grand total of $for nothing but a page I'm not even sure was ever really viewed by anyone other than me or people who I gave my website address toI r
I have received an authorized charge on my credit card, again, from Go DaddyThe charge is $This is the third year that that unauthorized charges have occurredLast year the charge was over $I contacted Go Daddy several times through email, calls and websiteThere is continual run around and double talk with these chargesThere is a pattern of genuine deceit through continual excuse like : you will have to give me a password, you will have to go to the website, you will have to call with additional information
I have ended my authorization for automatic billing and they find a way to charge it againAlso, the business are not longer activeThese are *** *** *** and *** *** * *** ***The account number is : ***
In January, I attempted to cancel the auto-renew on our hosting package for mattsonhuth.com - I even took a screenshot of the confirmation that the auto-renew option had been successfully cancelled, however, GoDaddy still continued to bill our credit card on the date the hosting was supposed to lapse (02/25/18) We did not notice this charge until we reviewed our credit card statement (roughly days from the transaction date) and I called GoDaddy to explain the situation and ask for a refund, even if prorated The initial tech only offered the policy as written, which said they can only renew if the refund is requested within days of transaction, even though I mentioned to him how we did cancel the auto-renewal function in January and that it must not have been processed correctly on GoDaddy's end I was then transferred to his supervisor who was also not willing to offer any solution, despite the fact that we did everything correctly to try and cancel the services prior to the
June 8, in the evening time I discovered that my *** website was down and the page said "Suspended." On Saturday I spoke with a GoDaddy Rep who said that I should have received an email but I did notThe first email I received was after that conversationI was then told to speak to the Copyright Dept so I replied to the Copyright DeptAfter several messages went back and forth they gave me the name, number and complaint of a MrAlan R*** who says he owns ***GoDaddy removed my entire website for one short paragraph where MrR*** claims to have a copyright on a few coined words that are used by thousands of people on the internet
I do not want anything to do with MrR*** especially after seeing his poor excuse for professing to be a ChristianGoDaddy handled this entire situation in a very unprofessional manner--> no warning to me, no email, no snail mail, no questions asked to me, no identity check on MrR***, and no proof of this
Two of my website domain names were set to auto-renew I received this email reminder notice before the auto-renewal date:
+++++
We make a good team
You made the smart, simple choice when you selected auto-renewThe following domains will renew automatically on the dates listed belowAll that's left to do is enjoy your purchase
If you'd like to review billing details, select View All RenewalsOr, to extend your term, select Renew Now
Of course, if you ever have a question, our support team is here 24/
+++++
Nowhere in the email did it indicate that the renewal term would be for years On the auto-renewal date, I received an email telling me that the domains had each renewed for a 2-year term I only wanted to renew for year When I called GoDaddy customer service, they told me that they could not "take time off the renewal" and adjust it to a one year renewal They also refused to issue any sort of credit They said that their policy is make the auto-renewal
I have waited up all night on an account change that Godaddy told me was suppose to happenOnce I contacted them they lied and told me I had talked to someone I didn't (a Jason when I spoke with an Ashley) and now are trying to hoax me out of a year's registration I just paid for, when in the past they have reneged and taken away the most important of the services that I paid for, like email which I desperately needed when I originally setup my account but even though it was said to be "unlimited" Godaddy quickly taken away what I had while I attempted to get my domain going, ultimately destroying my domain's successAfter over hours of waiting on the domain change to happen (I was told a year would be added since my year I paid for was missing), nothing was doneAfter another hour on the phone, they told me again I could wait an hour and should have a the year added after telling me that it wasn't going to happen as Ashley told meTotal incompetence, all over an error Godaddy's system made
Tough to pick one category: customer service issues, contract, billing I spoke with a GoDaddy rep on July 11th They explained what I needed to do to move my websites (High Impact and Selection Success) from the Deluxe Hosting plan they were on to the current c-panel At that time, He also mentioned that I could move the c-panel under the TFE umbrella without having to cancel the current plan and start a new one GoDaddy was contacted to move the C-panel to the be under *** *** *** since I was shutting down the business This was just a formality since both the *** domain and the c-panel were paid through
Instead the GoDaddy representative deleted the c-panel and told us that we had to load the websites onto a new c-panel This was never our request They never asked about the sites hosted to ensure their safety Nor did they check they account to see that it was paid through
We were fortunate that the three websites hosted
GoDaddy is my DNS (Domain Name Service)Even though I had already renew my subscription for years, I was contacted by that organization telling me that it was time to renew my subscription They misled me and they charged my credit card for $and with this amount my subscription according to them my subscription has been extended to the year I am a senior years old and I doubt that I will be alive in that yearI had long conversations with two agents of GoDaddy and both alleged that their system does not allow to issue a refund for the subscription period to To renew my subscription until the year is I believe unethical and illegal since they knew that my subscription covered me until the year
cr *** we initiated a transfer of domain, then declined it
company charged the card but did not refund the amount back
this company ended their customer support email, their chat version of customer support is virtually impossible to reach and last time I talked to them, they were telling lies over the phone including supervisorswe spent hours over the phone only to have the issue non-resolved
I recently unsubscribed my plan from wordpress to plex hosting as it came with free email as suggested by webchat,
after recent conversations on phone and webchat about how slow the website is performing compared to the wordpress as stated by an agentHe said I should of stayed on the orginal plan and not switched
Now GoDaddy refuse to refund credit to my account for weeks worth of hosting to switch over to the existing plan and want to charge more money again
Im asking for credit and ill pay the again but why should I be charged for a service that is not provided by host
Everytime I have spoken to support they are arrogant about the situationIts unacceptable that a company think its okay to mis-sell products and then refuse a credit to switch back to old plan and cancel the plan that was suggested that does not functionIts slow at loading on mb broadband and my webhost designer has said it was a mistake to switch over and is just as frustrat
I have been a Godaddy customer for at least years and have had problems with their billing practices before, but have always been able to resolve themThis time is different
On the above date, Godaddy charged the above amount without my authorizationI have another package that I pay for each AugustI paid for the other package on August 6, and August 8,
They stated the $was on automatic renewal, which it wasn'tI cancelled the $package when I switched to the deluxe packageIn any event, I never authorize automatic paymentsThis isn't the first time this "automatic renewal" problem has happened
I requested that they return my $95.88, but they refused stating that they have a day return policyIt doesn't apply since I didn't order the service
Lastly, I asked them to remove my credit card information be removed from their databaseThey refused
How does a business with negative reviews have an A+ rating with the Revdex.com I've been with GoDaddy for several years and have several websites with them that are all on auto-renewI've had my share of issues with them over the years as expected but it seems to be getting worse When the "Supervisor" sounds like someone off the street corner and has no couth it's a huge problem for me A "Supervisor" is suppose to be more advance that regular staffSo the customer service isn't customer service at the point when you have to ask the "Supervisor" to repeat themselves multiple times because you cannot understand one work they are saying
The problem evolved from me discovering that one of the several domains that I have with GoDaddy was cancelled because the auto-renew didn't go through like it did for all of the other domainsSo I contacted them to get an understanding of what was going onThe minute estimated hold ended up being close to minutes before an agent came took
I've been with GoDaddy for over a year nowThey were okay at first when I have basically zero traffic to my sitesI made the mistake of paying for my hosting in advance - big mistake - my sites are continuously down and unable to reachI called trying to get a refund so I could go to a competent hosting company and they refused, despite their services rarely working and being extrememly sub-par when they do workI'd stay away from GoDaddy and only use them for domain purchases if you use them at allThere are many other great hosting companies available for even cheaper than what these cretins are chargingI'll never say another nice thing about GoDaddy and cant wait until May when I can finally get out of this hosting deal
I was told that my server was reaching "end of life" even though I had just migrated onto it about years earlier, which I found to be inappropriate since it meant they put me onto an old server at the beginningWhen I told them it was nuts to make me migrate again, I then received an offer from GoDaddy's customer service telling me that they would refund a chunk of what I had been paying month-to-month and apply it towards a new server that was only going to run a fraction of what I had been paying (Just under $for years) which would actually leave me with a small refund that I could apply to other services that they offered (I've been with GoDaddy since the very early part of 2000, so I thought they were taking that into account I accepted the offer, and the customer service person set up a time to talk on the phone, saying that he had to read me a disclaimer Then, he didn't call at the appointed timeWhen I followed up, I was told that the offer wouldn't be honored b
I was billed twice for a service They would not refund the double payment, they would only give me an extra year of service This is more expensive than buying years of service I was told that they would take away my domain names if I was to get a refund of the double billing I only wanted to renew for one year, not they overbilled and then threatened me with losing my domains because they will not take time off I waited on line for a supervisor for an hour and then I was told that they could not let me hold any longer and hung up on me Ryan from billing told us that he would escalate but had no supervisor that could talk to us and that customer service could not be provided All I wanted was a refund for a double payment I have been with this company for a very long time and they call me all the time to see if I need new products, but have no one to help me when I am double billed This is a scam!!!
Join Go Daddy in Jan and some how I was added to their auto bill program so I was charged again the year for a service I no longer need I called customer service and was told no refunds after days well by the time the charge hit my credit card the 30days was past and they refuseed to refund the billing for $128,to my card I have not used the service after jan of and no longer need theservice so I am getting charged $for nothing so they are basicly ripping people off all I want is a refund of this money and they refuse to do it even talked to a superviser that also told me no
Hi, I was instructed to contact the Revdex.com and File a complaint against GoDaddy.com dba *** *** ***When searching my name *** *** *** on *** it shows VERY confidential and personal info from a prior bankruptcy case (in detail) an added link by the scam website called *** *** *** (***)This website is not a legitimate court or legal website as per my attorneyShe said it's a scam company that scrapes various court sites from the internet and copies peoples personal information onto their scam website and puts a link in searches for profitIt shows my full name, location, case number and all details from Feb - June, As per the local court house representative, this info should not be listed where it can be pulled up in a *** search as my ex husband is not to know my whereabouts or locationHe has a restraining order and was in jail for some time after threatening my life with a gunHe is a criminalI have since relocated and
*** *** refused to transfer my business phone (***) to another carrier (VoiPly) despite multiple contacts and attempts
The transferred application was started on Jan 27, and to today., *** *** continued to hold my business phone number hostage, despite that I had personally contacted *** *** multiple times, trying to understand the issue and satisfy all of *** *** demands Even when
I submitted *** *** CSR (Customer Service Record provided directly by *** Voice) and my monthly bill Still, to date, *** *** continued to refuse to transfer my phone, and continued to say that the transfer application data did not matchWhat other data that I am missing here? The data is very simple: business name, business phone number, business address and my name All of these data are on the CSR (from *** Voice) and my phone bill This is not a complicated set of data I do not know of any other data
As a result of this, I am paying
I was billed for year renewal of registration for a domain nameAfter payment and acceptance, I transfered the name to another registrarAfter transfer, the year did not transfer with the nameGoDaddy is now refusing to provide the year that was paid for and refusing to refund the money paid
We have been a customer of GoDaddy for years (including our other businesses) Our company has decided to move our email hosting to another company because we wanted more integrated features We have paid for our renewal with GoDaddy until on November I was advised that we can cancel our account with them but they will not credit us back the money we paid through I think that this policy is OUTGRAGEOUS, INCREDULOUS! They are holding on to our money for services that they are not rendering I was advised that we can cancel anytime but was not advised that if we do not cancel our renewal with them within days, we will not get any credit back Unfortunately for me, I cancelled our email with them more than days It is only 2017, so I will be paying for a service that I have paid for through If you are thinking about going with GoDaddy, DON'T Consider going to GSuite c/o Google
Over the last years I have paid a substantial amount of money to Go DaddyOne payment was for a service called get foundwhich was supposed to bring attention to my businessA Man was supposed to contact me from Go daddy to set it up correctly, and never didI paid $for a service which has expired and never brought me a single customerThe receipt #Along with all of the others I have documented prove that go daddy helped me build a webpage with a domain name and that is allThey did nothing to help my businessI never received a single inquiry because of Go daddynot even one! So after two years of the same thing I decided to only renew my Dominion name and nothing elseWell I had a billing issue and tried to pay for another year and was not given much in the way of helpneedless to say I paid them a grand total of $for nothing but a page I'm not even sure was ever really viewed by anyone other than me or people who I gave my website address toI r
I have received an authorized charge on my credit card, again, from Go DaddyThe charge is $This is the third year that that unauthorized charges have occurredLast year the charge was over $I contacted Go Daddy several times through email, calls and websiteThere is continual run around and double talk with these chargesThere is a pattern of genuine deceit through continual excuse like : you will have to give me a password, you will have to go to the website, you will have to call with additional information
I have ended my authorization for automatic billing and they find a way to charge it againAlso, the business are not longer activeThese are *** *** *** and *** *** * *** ***The account number is : ***
In January, I attempted to cancel the auto-renew on our hosting package for mattsonhuth.com - I even took a screenshot of the confirmation that the auto-renew option had been successfully cancelled, however, GoDaddy still continued to bill our credit card on the date the hosting was supposed to lapse (02/25/18) We did not notice this charge until we reviewed our credit card statement (roughly days from the transaction date) and I called GoDaddy to explain the situation and ask for a refund, even if prorated The initial tech only offered the policy as written, which said they can only renew if the refund is requested within days of transaction, even though I mentioned to him how we did cancel the auto-renewal function in January and that it must not have been processed correctly on GoDaddy's end I was then transferred to his supervisor who was also not willing to offer any solution, despite the fact that we did everything correctly to try and cancel the services prior to the
June 8, in the evening time I discovered that my *** website was down and the page said "Suspended." On Saturday I spoke with a GoDaddy Rep who said that I should have received an email but I did notThe first email I received was after that conversationI was then told to speak to the Copyright Dept so I replied to the Copyright DeptAfter several messages went back and forth they gave me the name, number and complaint of a MrAlan R*** who says he owns ***GoDaddy removed my entire website for one short paragraph where MrR*** claims to have a copyright on a few coined words that are used by thousands of people on the internet
I do not want anything to do with MrR*** especially after seeing his poor excuse for professing to be a ChristianGoDaddy handled this entire situation in a very unprofessional manner--> no warning to me, no email, no snail mail, no questions asked to me, no identity check on MrR***, and no proof of this
Two of my website domain names were set to auto-renew I received this email reminder notice before the auto-renewal date:
+++++
We make a good team
You made the smart, simple choice when you selected auto-renewThe following domains will renew automatically on the dates listed belowAll that's left to do is enjoy your purchase
If you'd like to review billing details, select View All RenewalsOr, to extend your term, select Renew Now
Of course, if you ever have a question, our support team is here 24/
+++++
Nowhere in the email did it indicate that the renewal term would be for years On the auto-renewal date, I received an email telling me that the domains had each renewed for a 2-year term I only wanted to renew for year When I called GoDaddy customer service, they told me that they could not "take time off the renewal" and adjust it to a one year renewal They also refused to issue any sort of credit They said that their policy is make the auto-renewal
I have waited up all night on an account change that Godaddy told me was suppose to happenOnce I contacted them they lied and told me I had talked to someone I didn't (a Jason when I spoke with an Ashley) and now are trying to hoax me out of a year's registration I just paid for, when in the past they have reneged and taken away the most important of the services that I paid for, like email which I desperately needed when I originally setup my account but even though it was said to be "unlimited" Godaddy quickly taken away what I had while I attempted to get my domain going, ultimately destroying my domain's successAfter over hours of waiting on the domain change to happen (I was told a year would be added since my year I paid for was missing), nothing was doneAfter another hour on the phone, they told me again I could wait an hour and should have a the year added after telling me that it wasn't going to happen as Ashley told meTotal incompetence, all over an error Godaddy's system made
Tough to pick one category: customer service issues, contract, billing I spoke with a GoDaddy rep on July 11th They explained what I needed to do to move my websites (High Impact and Selection Success) from the Deluxe Hosting plan they were on to the current c-panel At that time, He also mentioned that I could move the c-panel under the TFE umbrella without having to cancel the current plan and start a new one GoDaddy was contacted to move the C-panel to the be under *** *** *** since I was shutting down the business This was just a formality since both the *** domain and the c-panel were paid through
Instead the GoDaddy representative deleted the c-panel and told us that we had to load the websites onto a new c-panel This was never our request They never asked about the sites hosted to ensure their safety Nor did they check they account to see that it was paid through
We were fortunate that the three websites hosted
GoDaddy is my DNS (Domain Name Service)Even though I had already renew my subscription for years, I was contacted by that organization telling me that it was time to renew my subscription They misled me and they charged my credit card for $and with this amount my subscription according to them my subscription has been extended to the year I am a senior years old and I doubt that I will be alive in that yearI had long conversations with two agents of GoDaddy and both alleged that their system does not allow to issue a refund for the subscription period to To renew my subscription until the year is I believe unethical and illegal since they knew that my subscription covered me until the year
c
r *** we initiated a transfer of domain, then declined it
company charged the card but did not refund the amount back
this company ended their customer support email, their chat version of customer support is virtually impossible to reach and last time I talked to them, they were telling lies over the phone including supervisorswe spent hours over the phone only to have the issue non-resolved
I recently unsubscribed my plan from wordpress to plex hosting as it came with free email as suggested by webchat,
after recent conversations on phone and webchat about how slow the website is performing compared to the wordpress as stated by an agentHe said I should of stayed on the orginal plan and not switched
Now GoDaddy refuse to refund credit to my account for weeks worth of hosting to switch over to the existing plan and want to charge more money again
Im asking for credit and ill pay the again but why should I be charged for a service that is not provided by host
Everytime I have spoken to support they are arrogant about the situationIts unacceptable that a company think its okay to mis-sell products and then refuse a credit to switch back to old plan and cancel the plan that was suggested that does not functionIts slow at loading on mb broadband and my webhost designer has said it was a mistake to switch over and is just as frustrat
I have been a Godaddy customer for at least years and have had problems with their billing practices before, but have always been able to resolve themThis time is different
On the above date, Godaddy charged the above amount without my authorizationI have another package that I pay for each AugustI paid for the other package on August 6, and August 8,
They stated the $was on automatic renewal, which it wasn'tI cancelled the $package when I switched to the deluxe packageIn any event, I never authorize automatic paymentsThis isn't the first time this "automatic renewal" problem has happened
I requested that they return my $95.88, but they refused stating that they have a day return policyIt doesn't apply since I didn't order the service
Lastly, I asked them to remove my credit card information be removed from their databaseThey refused
How does a business with negative reviews have an A+ rating with the Revdex.com I've been with GoDaddy for several years and have several websites with them that are all on auto-renewI've had my share of issues with them over the years as expected but it seems to be getting worse When the "Supervisor" sounds like someone off the street corner and has no couth it's a huge problem for me A "Supervisor" is suppose to be more advance that regular staffSo the customer service isn't customer service at the point when you have to ask the "Supervisor" to repeat themselves multiple times because you cannot understand one work they are saying
The problem evolved from me discovering that one of the several domains that I have with GoDaddy was cancelled because the auto-renew didn't go through like it did for all of the other domainsSo I contacted them to get an understanding of what was going onThe minute estimated hold ended up being close to minutes before an agent came took
I've been with GoDaddy for over a year nowThey were okay at first when I have basically zero traffic to my sitesI made the mistake of paying for my hosting in advance - big mistake - my sites are continuously down and unable to reachI called trying to get a refund so I could go to a competent hosting company and they refused, despite their services rarely working and being extrememly sub-par when they do workI'd stay away from GoDaddy and only use them for domain purchases if you use them at allThere are many other great hosting companies available for even cheaper than what these cretins are chargingI'll never say another nice thing about GoDaddy and cant wait until May when I can finally get out of this hosting deal
I was told that my server was reaching "end of life" even though I had just migrated onto it about years earlier, which I found to be inappropriate since it meant they put me onto an old server at the beginningWhen I told them it was nuts to make me migrate again, I then received an offer from GoDaddy's customer service telling me that they would refund a chunk of what I had been paying month-to-month and apply it towards a new server that was only going to run a fraction of what I had been paying (Just under $for years) which would actually leave me with a small refund that I could apply to other services that they offered (I've been with GoDaddy since the very early part of 2000, so I thought they were taking that into account I accepted the offer, and the customer service person set up a time to talk on the phone, saying that he had to read me a disclaimer Then, he didn't call at the appointed timeWhen I followed up, I was told that the offer wouldn't be honored b
I was billed twice for a service They would not refund the double payment, they would only give me an extra year of service This is more expensive than buying years of service I was told that they would take away my domain names if I was to get a refund of the double billing I only wanted to renew for one year, not they overbilled and then threatened me with losing my domains because they will not take time off I waited on line for a supervisor for an hour and then I was told that they could not let me hold any longer and hung up on me Ryan from billing told us that he would escalate but had no supervisor that could talk to us and that customer service could not be provided All I wanted was a refund for a double payment I have been with this company for a very long time and they call me all the time to see if I need new products, but have no one to help me when I am double billed This is a scam!!!
Join Go Daddy in Jan and some how I was added to their auto bill program so I was charged again the year for a service I no longer need I called customer service and was told no refunds after days well by the time the charge hit my credit card the 30days was past and they refuseed to refund the billing for $128,to my card I have not used the service after jan of and no longer need theservice so I am getting charged $for nothing so they are basicly ripping people off all I want is a refund of this money and they refuse to do it even talked to a superviser that also told me no