I previously had a issue where I was auto charged for services by Go Daddy without my permission so after that I asked that Auto domain renewal and other services not be set to onNow somehow Auto-Renewal was activated and without my permission my debit card charged for not year as I would chosen but for a years termI Was told that all accounts are automatically set to auto renewal for years and once charged there is nothing I can doThey cannot refund registrationsI was also told that if I disputed the unauthorized extra year registration that my domain would be canceled and would be charged a fee to get it back
I've been with godaddy for yearsAs soon as I can, I'm leaving with all my domains (I haven't yet because of the cost to do this)Their pricing scheme makes it difficult to understand renewal rates, which are more expensive than other competitorsTheir marketing is sneaky and bombards you at every chanceLog in to your account, greeted by a survey popupClick I don't want to see this again, doesn't matterText notifications, email - "Renewal failure notice" is one I've gotten dozens of times which is misleading and really just marketing to get you to visit your accountEven after all my settings phone,email,text are set to off - I receive many messages on all fronts - text message for logo design!? They abuse your contact info, so disrespectfulContacted support to complain, the rude staff said there is another level that only management can turn off that's not available in your account settings?? Isn't that illegal (CRTC anti-spam laws)Then the guy ended the call rudely without asking if my issue was resolvedThey're concerned with making money, understandable, but just so slimy, sleazy, insincere, inconsiderate94% negative ratings hereDo your research and choose a better provider
June 8, in the evening time I discovered that my *** website was down and the page said "Suspended." On Saturday I spoke with a GoDaddy Rep who said that I should have received an email but I did notThe first email I received was after that conversationI was then told to speak to the Copyright Dept so I replied to the Copyright DeptAfter several messages went back and forth they gave me the name, number and complaint of a MrAlan R*** who says he owns ***GoDaddy removed my entire website for one short paragraph where MrR*** claims to have a copyright on a few coined words that are used by thousands of people on the internet
I do not want anything to do with MrR*** especially after seeing his poor excuse for professing to be a ChristianGoDaddy handled this entire situation in a very unprofessional manner--> no warning to me, no email, no snail mail, no questions asked to me, no identity check on MrR***, and no proof of this
I've been with GoDaddy for over a year nowThey were okay at first when I have basically zero traffic to my sitesI made the mistake of paying for my hosting in advance - big mistake - my sites are continuously down and unable to reachI called trying to get a refund so I could go to a competent hosting company and they refused, despite their services rarely working and being extrememly sub-par when they do workI'd stay away from GoDaddy and only use them for domain purchases if you use them at allThere are many other great hosting companies available for even cheaper than what these cretins are chargingI'll never say another nice thing about GoDaddy and cant wait until May when I can finally get out of this hosting deal
GoDaddy is my DNS (Domain Name Service)Even though I had already renew my subscription for years, I was contacted by that organization telling me that it was time to renew my subscription They misled me and they charged my credit card for $and with this amount my subscription according to them my subscription has been extended to the year I am a senior years old and I doubt that I will be alive in that yearI had long conversations with two agents of GoDaddy and both alleged that their system does not allow to issue a refund for the subscription period to To renew my subscription until the year is I believe unethical and illegal since they knew that my subscription covered me until the year
There was a site that was created about myself from someone that is slanderous and also misrepresents myself, I have contacted the company about this matter and in their privacy policy it states that any information about a person without their written permission is not acceptableYour right to processAny owner of content has the right to process a takedown notice against a website owner and/or an Online Service Provider (e.gISP, hosting company etc.) if the content owner's property is found online without their permission.You will not collect or harvest (or permit anyone else to collect or harvest) any User Content (as defined below) or any non-public or personally identifiable information about another User or any other person or entity without their express prior written consent.Violates the privacy or publicity rights of another User or any other person or entity, or breaches any duty of confidentiality that you owe to another User or any other person or entity; are all stated
I signed up for their domain buying service It said I would be contacted by an agent They took my money and I never heard anything more from them I spent hours on the phone and chat service with them No one ever followed up with my Shameful!
I am a small business owner and have been successfully running my business for years My business relies heavily on website presence and we've been fortunate to gain new business from our website I have used GoDaddy for my website domain/hosting and email This past December came time for my renewal I was told that I had to upgrade to their new technology, but that everything would stay the same except for new technology After upgrading, my work email (including employee emails) and my website no longer worked properly I made multiple calls about the issues (in my non-spare time), and the email problem was fixed, however the website aspect was not, and still is not If someone tries to pull up my website in a browser that they used prior to the update, the website doesn't load properly GoDaddy's response was that the browser history would have to be cleared or someone would have to open the website in a new browser Let's be honest...the general public would not know
Can someone please advise what is going on with our email service?
In recent months, there have been numerous periods when I have not received emails, or those who I send emails to will not receive it
Yesterday was an especially problematic day Earlier yesterday, people were not receiving my emails, and throughout intermittent periods yesterday, including this evening, I have not been receiving emailsI’ve had multiple people send me test emails from different email systems, and none of them have arrivedMy customers call because I provide a time-sensitive regulatory service to them, and when I don’t get their message, they call upset My business is dependent on my emails, so it is very problematic when I don’t get them
I complain multiple times about this, but it still happensPlease advise what the problem isI spoke in chat with Michael yesterday, 2/at 4:28pm and he said he could not help me because he was a chat sales support
Can you please investigate? How secure is my email server account?
Can anyone just hack and manipulate and change the settings?
I sent you an e-mail at [email protected] yesterday but did not get any response or confirmation that it was received
Please advise
Thank you for your immediate attention!
Febcharge received on bank account for domains that were reserved and never registered...called the company and requested all be cancelled and a refund was issued
Novcharge received on bank account for account that was supposed to be closedIt is an account that I receive a statement for and the deduction date was 11/8/I called 12/8/to request a refund they refused because it was one day outside of their refund policyThe rep from the Febcall dropped the ball and I got left with $deducted from my bank account
They maintain that since I didn't read the email about the account status (warning you will receive hundreds of junk emails from them) that I am fully responsibleI accept my responsibility in not requesting to be removed from the email list that included the high volume of junk mail
They are absolutely a dishonest and untrustworthy company that I will never do business with again and highly recommend that everyone else stay away from as wellIf you decide to do business with them be aware that they bleed your bank account dry and if you are "minutes or days past midnight of the renewal date calling to cancel you will not get a refund"
I take issue with GoDaddy charging me a $fee every month for what looks like the past months to a year for services that I was not utilizing, I was not aware of the services being active, I was not even aware of the account still being openFrom using their online account manager system I was able to turn off all services that I had purchased, also the domain name for the website in question was no longer owned by meSo the site was not owned by me, the site was not active on the web, everything was turned to inactive BUT GoDaddy continued to charge me $a month for "Website Builder"If there is no active website why would there be an active website builder? GoDdady will explain that "Website Builder" is not actually a website builder but the WebHosting for the domainThat is misleading and it is not explained So regardless of what is really what I am paying for the Hosting of a website that is not active? What hosting? And I don't even own the domain, but I'm paying f
I contacted godaddy to build a new website for me I showed them several examples of what I wanted and specified which website I wanted mirrored They promised they could deliver the same format for the price I was quoted and also stated that if any edits were required they were very easy to work with and contact to make changes I agreed and payed $upfront and waited for a rough draft of the website The site came back and I was to preview it and call them and they would go over it with me and make changes I called to review the site and they said I would have to hold for 30+ minutes before someone would be available I requested them to call me so I did not have to wait on the phone and they said that was not possible I expected to be able to contact them directly like they promised before I paid and thought the process would be easy and flexible like they promised before I paid It was not I requested a supervisor to call me back and they said he would He never
GoDaddy sold me a web hosting plan that included SSH accessI was unable to access SSH, ever -- The support staff at GoDaddy told me that it was due to an erroneous blacklisting of my IP address on their part that disallowed SSH accessWhen asked if there was anything that could be done to fix the issue, the customer service reptold me noWhen cancelling my plan, I asked the billing customer service rep for a refund as I was never delivered the SSH access that my plan includedI am still without a refund and am in the process of moving to Bluehost
There are issues with the GoDaddy email service that cause emails that use our GoDaddy hosted domain name to be rejected before ever reaching our inboxUnfortunately I only know about a few of those emails that have been rejected only because some senders have informed me about itUpon further investigation and talking to GoDaddy, we have found their email filters are much too strong and bounce important emails from our accountsGoDaddy has told us they will not alter their filters to allow emails from reputable sources such as LinkedIn to get to us (even though we have specifically requested certain LinkedIn groups to include us on their emailsUnfortunately this is unacceptable for a business that relies on email to communicate with its customers and employees Although we asked GoDaddy to refund our unused amount of the subscription, they have refused this request
I have a hosting plan with godaddy.com for a few years nowI have hosted all my websites which are data driven which involve databases tooI am on yearly auto pay for this hosting serviceThis febraury, my credit card expired and godaddy deleted everything from my accountI mean, who does that? Customers should atleast get day to come back, right?
And if they delete everything, there must be a way to find the data on their backup harddisks but NOThey say they dont keep backup data for windows based hostingThey keep backup only for unix based hostingWhat?
What am I supposed to do now? All my work, programs, websites are all gone just like thatThis is not a good business practice at all
Go Daddy has a menu website called *** They have a menu with prices that are years old We have customers that call us agitated by the price disparities We tell our customers that we do not own the website
We have called *** twice to request removal
They have told us that we must purchase a membership on their "Get Found" program for removal They are aware of their menu and are demanding money for removal
It took a couple months to get this website ready and finaly this morning they published it only to find out our emails (none of them) didn't work because nobody bothered to tell us about the domain name had to be renewed for the new websiteNeedless to say, the whole company has been without emails all day & its 2:30pm 03/08/We were told now we would have to log into our emails a different way so We have instructed you Godaddy to link our existing emails back to the old domain and forget the website
Also,
When I ask why the capcha didn't work they sent these instructions that include buying something else from googleAgain nobody bothered to tell us about thisWhen we paid $1,service we expected them to at the very least tell us what to do in advance and/or deliver a fully working websiteSince they have not done that We expected a full refund but got nothingNo working website, broken emailsI even ask for credit towards one of their other services but was t
Customer id #:***
My all websites are down without any change done by meThis happened earlier alsoI have contacted Godaddy support they agreed that it is permission issue & they told they are running permission fix but issue is pending for more than hoursThey do not give tracking ticket id so we can carry forward the issue till it is sorted
To Whom it may concern,
I ave a hosted VPS through Godaddy, Last Sunday night , I launched a restore of the server with tech support on the phone, it looked like things were going ok so we hung upAfter about minutes it looked like my restore was hung, I called back and the technician told me that it was and should be finished by morning
Monday morning came and the restore was still not finished I called back and asked that the case be escalated, it was notThe person on the phone didn't seem to know anything, I called back later that night and got someone elseSame resultsI called again Tuesday, Multiple times, still no resultToday (Wednesday) I finally got to speak with a supervisor ("Stu") A nice gentleman that genuinely seemed concerned that a ticket was not created yet
He said he would create the ticket and escalate the issue A few hours later I called back to ask if there was anything Godaddy could do in the interim to at least get me back up tempo
TERRIBLE customer service!! don't be lured in by cheap starting prices, they'll put you on auto renew, jack up the price, and if you don't contact them within days they refuse to process a refundI spent an hour on chat with customer service and then customer service supervisor, then they said, well maybe billing can help - i've been on here for an hour, why didn't you say that previously?!? I did not talk with billing, I have filed complaint with my credit card company - stay away, far far away!
I previously had a issue where I was auto charged for services by Go Daddy without my permission so after that I asked that Auto domain renewal and other services not be set to onNow somehow Auto-Renewal was activated and without my permission my debit card charged for not year as I would chosen but for a years termI Was told that all accounts are automatically set to auto renewal for years and once charged there is nothing I can doThey cannot refund registrationsI was also told that if I disputed the unauthorized extra year registration that my domain would be canceled and would be charged a fee to get it back
I've been with godaddy for yearsAs soon as I can, I'm leaving with all my domains (I haven't yet because of the cost to do this)Their pricing scheme makes it difficult to understand renewal rates, which are more expensive than other competitorsTheir marketing is sneaky and bombards you at every chanceLog in to your account, greeted by a survey popupClick I don't want to see this again, doesn't matterText notifications, email - "Renewal failure notice" is one I've gotten dozens of times which is misleading and really just marketing to get you to visit your accountEven after all my settings phone,email,text are set to off - I receive many messages on all fronts - text message for logo design!? They abuse your contact info, so disrespectfulContacted support to complain, the rude staff said there is another level that only management can turn off that's not available in your account settings?? Isn't that illegal (CRTC anti-spam laws)Then the guy ended the call rudely without asking if my issue was resolvedThey're concerned with making money, understandable, but just so slimy, sleazy, insincere, inconsiderate94% negative ratings hereDo your research and choose a better provider
June 8, in the evening time I discovered that my *** website was down and the page said "Suspended." On Saturday I spoke with a GoDaddy Rep who said that I should have received an email but I did notThe first email I received was after that conversationI was then told to speak to the Copyright Dept so I replied to the Copyright DeptAfter several messages went back and forth they gave me the name, number and complaint of a MrAlan R*** who says he owns ***GoDaddy removed my entire website for one short paragraph where MrR*** claims to have a copyright on a few coined words that are used by thousands of people on the internet
I do not want anything to do with MrR*** especially after seeing his poor excuse for professing to be a ChristianGoDaddy handled this entire situation in a very unprofessional manner--> no warning to me, no email, no snail mail, no questions asked to me, no identity check on MrR***, and no proof of this
I've been with GoDaddy for over a year nowThey were okay at first when I have basically zero traffic to my sitesI made the mistake of paying for my hosting in advance - big mistake - my sites are continuously down and unable to reachI called trying to get a refund so I could go to a competent hosting company and they refused, despite their services rarely working and being extrememly sub-par when they do workI'd stay away from GoDaddy and only use them for domain purchases if you use them at allThere are many other great hosting companies available for even cheaper than what these cretins are chargingI'll never say another nice thing about GoDaddy and cant wait until May when I can finally get out of this hosting deal
GoDaddy is my DNS (Domain Name Service)Even though I had already renew my subscription for years, I was contacted by that organization telling me that it was time to renew my subscription They misled me and they charged my credit card for $and with this amount my subscription according to them my subscription has been extended to the year I am a senior years old and I doubt that I will be alive in that yearI had long conversations with two agents of GoDaddy and both alleged that their system does not allow to issue a refund for the subscription period to To renew my subscription until the year is I believe unethical and illegal since they knew that my subscription covered me until the year
There was a site that was created about myself from someone that is slanderous and also misrepresents myself, I have contacted the company about this matter and in their privacy policy it states that any information about a person without their written permission is not acceptableYour right to processAny owner of content has the right to process a takedown notice against a website owner and/or an Online Service Provider (e.gISP, hosting company etc.) if the content owner's property is found online without their permission.You will not collect or harvest (or permit anyone else to collect or harvest) any User Content (as defined below) or any non-public or personally identifiable information about another User or any other person or entity without their express prior written consent.Violates the privacy or publicity rights of another User or any other person or entity, or breaches any duty of confidentiality that you owe to another User or any other person or entity; are all stated
I signed up for their domain buying service It said I would be contacted by an agent They took my money and I never heard anything more from them I spent hours on the phone and chat service with them No one ever followed up with my Shameful!
I am a small business owner and have been successfully running my business for years My business relies heavily on website presence and we've been fortunate to gain new business from our website I have used GoDaddy for my website domain/hosting and email This past December came time for my renewal I was told that I had to upgrade to their new technology, but that everything would stay the same except for new technology After upgrading, my work email (including employee emails) and my website no longer worked properly I made multiple calls about the issues (in my non-spare time), and the email problem was fixed, however the website aspect was not, and still is not If someone tries to pull up my website in a browser that they used prior to the update, the website doesn't load properly GoDaddy's response was that the browser history would have to be cleared or someone would have to open the website in a new browser Let's be honest...the general public would not know
Can someone please advise what is going on with our email service?
In recent months, there have been numerous periods when I have not received emails, or those who I send emails to will not receive it
Yesterday was an especially problematic day Earlier yesterday, people were not receiving my emails, and throughout intermittent periods yesterday, including this evening, I have not been receiving emailsI’ve had multiple people send me test emails from different email systems, and none of them have arrivedMy customers call because I provide a time-sensitive regulatory service to them, and when I don’t get their message, they call upset My business is dependent on my emails, so it is very problematic when I don’t get them
I complain multiple times about this, but it still happensPlease advise what the problem isI spoke in chat with Michael yesterday, 2/at 4:28pm and he said he could not help me because he was a chat sales support
Can you please investigate? How secure is my email server account?
Can anyone just hack and manipulate and change the settings?
I sent you an e-mail at [email protected] yesterday but did not get any response or confirmation that it was received
Please advise
Thank you for your immediate attention!
Febcharge received on bank account for domains that were reserved and never registered...called the company and requested all be cancelled and a refund was issued
Novcharge received on bank account for account that was supposed to be closedIt is an account that I receive a statement for and the deduction date was 11/8/I called 12/8/to request a refund they refused because it was one day outside of their refund policyThe rep from the Febcall dropped the ball and I got left with $deducted from my bank account
They maintain that since I didn't read the email about the account status (warning you will receive hundreds of junk emails from them) that I am fully responsibleI accept my responsibility in not requesting to be removed from the email list that included the high volume of junk mail
They are absolutely a dishonest and untrustworthy company that I will never do business with again and highly recommend that everyone else stay away from as wellIf you decide to do business with them be aware that they bleed your bank account dry and if you are "minutes or days past midnight of the renewal date calling to cancel you will not get a refund"
I take issue with GoDaddy charging me a $fee every month for what looks like the past months to a year for services that I was not utilizing, I was not aware of the services being active, I was not even aware of the account still being openFrom using their online account manager system I was able to turn off all services that I had purchased, also the domain name for the website in question was no longer owned by meSo the site was not owned by me, the site was not active on the web, everything was turned to inactive BUT GoDaddy continued to charge me $a month for "Website Builder"If there is no active website why would there be an active website builder? GoDdady will explain that "Website Builder" is not actually a website builder but the WebHosting for the domainThat is misleading and it is not explained So regardless of what is really what I am paying for the Hosting of a website that is not active? What hosting? And I don't even own the domain, but I'm paying f
I contacted godaddy to build a new website for me I showed them several examples of what I wanted and specified which website I wanted mirrored They promised they could deliver the same format for the price I was quoted and also stated that if any edits were required they were very easy to work with and contact to make changes I agreed and payed $upfront and waited for a rough draft of the website The site came back and I was to preview it and call them and they would go over it with me and make changes I called to review the site and they said I would have to hold for 30+ minutes before someone would be available I requested them to call me so I did not have to wait on the phone and they said that was not possible I expected to be able to contact them directly like they promised before I paid and thought the process would be easy and flexible like they promised before I paid It was not I requested a supervisor to call me back and they said he would He never
GoDaddy sold me a web hosting plan that included SSH accessI was unable to access SSH, ever -- The support staff at GoDaddy told me that it was due to an erroneous blacklisting of my IP address on their part that disallowed SSH accessWhen asked if there was anything that could be done to fix the issue, the customer service reptold me noWhen cancelling my plan, I asked the billing customer service rep for a refund as I was never delivered the SSH access that my plan includedI am still without a refund and am in the process of moving to Bluehost
There are issues with the GoDaddy email service that cause emails that use our GoDaddy hosted domain name to be rejected before ever reaching our inboxUnfortunately I only know about a few of those emails that have been rejected only because some senders have informed me about itUpon further investigation and talking to GoDaddy, we have found their email filters are much too strong and bounce important emails from our accountsGoDaddy has told us they will not alter their filters to allow emails from reputable sources such as LinkedIn to get to us (even though we have specifically requested certain LinkedIn groups to include us on their emailsUnfortunately this is unacceptable for a business that relies on email to communicate with its customers and employees Although we asked GoDaddy to refund our unused amount of the subscription, they have refused this request
I have a hosting plan with godaddy.com for a few years nowI have hosted all my websites which are data driven which involve databases tooI am on yearly auto pay for this hosting serviceThis febraury, my credit card expired and godaddy deleted everything from my accountI mean, who does that? Customers should atleast get day to come back, right?
And if they delete everything, there must be a way to find the data on their backup harddisks but NOThey say they dont keep backup data for windows based hostingThey keep backup only for unix based hostingWhat?
What am I supposed to do now? All my work, programs, websites are all gone just like thatThis is not a good business practice at all
Go Daddy has a menu website called *** They have a menu with prices that are years old We have customers that call us agitated by the price disparities We tell our customers that we do not own the website
We have called *** twice to request removal
They have told us that we must purchase a membership on their "Get Found" program for removal They are aware of their menu and are demanding money for removal
It took a couple months to get this website ready and finaly this morning they published it only to find out our emails (none of them) didn't work because nobody bothered to tell us about the domain name had to be renewed for the new websiteNeedless to say, the whole company has been without emails all day & its 2:30pm 03/08/We were told now we would have to log into our emails a different way so We have instructed you Godaddy to link our existing emails back to the old domain and forget the website
Also,
When I ask why the capcha didn't work they sent these instructions that include buying something else from googleAgain nobody bothered to tell us about thisWhen we paid $1,service we expected them to at the very least tell us what to do in advance and/or deliver a fully working websiteSince they have not done that We expected a full refund but got nothingNo working website, broken emailsI even ask for credit towards one of their other services but was t
Customer id #:***
My all websites are down without any change done by meThis happened earlier alsoI have contacted Godaddy support they agreed that it is permission issue & they told they are running permission fix but issue is pending for more than hoursThey do not give tracking ticket id so we can carry forward the issue till it is sorted
To Whom it may concern,
I ave a hosted VPS through Godaddy, Last Sunday night , I launched a restore of the server with tech support on the phone, it looked like things were going ok so we hung upAfter about minutes it looked like my restore was hung, I called back and the technician told me that it was and should be finished by morning
Monday morning came and the restore was still not finished I called back and asked that the case be escalated, it was notThe person on the phone didn't seem to know anything, I called back later that night and got someone elseSame resultsI called again Tuesday, Multiple times, still no resultToday (Wednesday) I finally got to speak with a supervisor ("Stu") A nice gentleman that genuinely seemed concerned that a ticket was not created yet
He said he would create the ticket and escalate the issue A few hours later I called back to ask if there was anything Godaddy could do in the interim to at least get me back up tempo
TERRIBLE customer service!! don't be lured in by cheap starting prices, they'll put you on auto renew, jack up the price, and if you don't contact them within days they refuse to process a refundI spent an hour on chat with customer service and then customer service supervisor, then they said, well maybe billing can help - i've been on here for an hour, why didn't you say that previously?!? I did not talk with billing, I have filed complaint with my credit card company - stay away, far far away!