RE: Godaddy
NHayden Rd Ste
Scottsdale, AZ 85260-
I have had Godaddy for my email address and server for over a decade I was originally on an unlimited email plan, which included many other amenities with a Costco package Little by little they amenities went away I was then told I could no longer keep my professional website Also, once I changed my website, nothing would be saved I changed my site, only to be told later that was for sales purposes and I did not have to do that This happened twice
Then I was also informed that I no longer had a package with unlimited emails since “I” changed my website, I was no longer grandfathered in and I had to pay extra for MB of storage During the decade where I used my Godaddy email address for absolutely everything, including legal, and personal as well as business, I re-created my website again and purchased additional storage making it 2000MB
Within approximately one month of the upgrade to
Godaddy offers an email marketing pro program They are misleading and falsly advertising the services
They say 5,subscriber limit, but are falsly representing this number The reality is they only allow 5,"Unique" subcribers per month This is not stated anywhere and is misleading
I currently have 5,in my list but they wont let me send because they say I went over my "Unique" subscribers Once again, falsly represented and not stated anywhere on godaddy.com
We operate a website hosting and website marketing firmGodaddy is our main supplier for hosting websitesOn the morning of May 16th, 2017, Godaddy shut down our entire account, ***We immediately contacted Godaddy by phone and we were told that one of our clients is being challenged on a Trademark issueConsequently, Godaddy decided to shut down our whole account taking down our website along with all our customers' websitesWe asked how we can resolve this issue and they asked us to email documentation to [email protected] on behalf of our one customer who is being challengedWe called the customer in question who immediately provided us with the documentation and immediately emailed it to [email protected] at 10:am ESTWe called Godaddy again and but they would not reactivate our accountThey did not provide us with an explanation except to say that it is a different department that handles these types of thingsWe asked to speak to some
Ive done business with GoDaddy a long time and I have to express my extreme disappointment with their billing practice when it comes to their hosting services
I originally ordered and paid for hosting services in early February called within a few days to cancel the product and requested a refundI had to go someone else because of one of the settings of the server didnt allow for what I was trying to accomplish at the time
When I asked for the refund they denied it because it was outside of a hour windowI was really upset, I didnt want to pay for a service I didnt want to useI asked them to cancel and after a few not so kind words about greed etcI got of the chat
To my SHOCK I was billed again days ago for the same service that I havent even touched since I got itSInce I didnt notice this charge for days they are refusing to refund my money because its one day outside of their hour windowso I feel that theyve STOLEN from me which is just sc
In short, I believe GoDaddy's marketing of their "Domain Buy Service" is intentionally deceptiveI am considering starting a business, and after looking for a domain name on GoDaddy, I was intrigued by their offer to reach out to a domain name owner and "facilitate" a saleAfter reviewing the FAQ's and product information thoroughly (which was NOT offered as part of the checkout process and required me to proactively search their site), the proposition seemed clear: Pay a GoDaddy Agent to ask a domain owner if they want to sell their domain within a range of pricesMy distinct impression was "a $option to purchase the domain I want seems worth it," so I proceeded with the transaction
Eventually, GoDaddy reached out to me and told me the owner would sell the domain for $I began considering whether I wanted to proceed with the purchase, but to my surprise, GoDaddy reached out to me and informed me that unless I paid $1,I would be in breach of contractNowhere in the
I signed up for a domain auction membershipI had a problem with listing my domains on the website due to their website error, so I just changed my mind and decided to cancel the serviceIt is literally 5-mins after signing up for the membershipI contacted customer service, and they wouldn't refund the $
We are an Australian based charity We acquired an Australian domain name (.au) through Go Daddy in We were originally billed and paid Australian Dollars Two years later (March 2016) we were invited to renew the Australian domain names for "$59.96"
We telephoned the Sydney telephone number shown on the e-mail invitation (02-9355-7491) and authorised the payment of $from our credit card However, unbeknown to us, and without our knowledge or authority, Go Daddy had changed the billing currency from A$ to US$, and then debited US$to our credit card (equivalent to A$83.30)
Had we known that Go Daddy had changed the billing currency from A$(AUD) to US$ (USD) or that Go Daddy would have billed us in US$, we would not have dealt with Go Daddy and would have removed the domain name to an honest organisation
We contacted Go Daddy twice on April 04, and again on April 05, We were given a royal run-around, but they did say that the problem happens
service paiddue to errors, the transfer did not completeThe services of a different internet domain registrar were used to transfer the domain name
They do not have a chat or customer service emailtheir phone support is ridiculous due to amount of time in the phone and the fact no record of the interaction can be legally saved by the customer
I callled and requested to have my website san-diegcarpet-cleaning.com security removed and go daddy mistake and delete my entire webiste off the internet
I was chatting with customer service about an issue I had noticed about my purchaseWhen I had asked if there was anything we could do to fix it, I was promptly told that there was nothing I could doI was then told by the representitive, Alvin, that I had paid for a service that I had no idea about and wasn’t even usingHe suggested that I upgrade that service so I could use it and told me it was a “slight” price difference, then continued to run my credit card of file for $without my permissionbefore I know he had already don’t that I did tell him he didn’t have permissionThe charge was canceled but that never should have happenedSo I asked to speak to the person in chargeHe told me his manager John would be helping meThen some guy named Xavier came on the chat and said that he was John, so that’s sketchy and I’m sure I wasn’t talking to a managerHe also said there was nothing they could do about my situation even though because it was policy to not give refunds a
If I could rate GoDaddy as a I wouldThey are only helpful if they can charge you for advice, have rude customer service, and do not deliver on their products that you pay forI've been dealing with an SSL issue for two months now and have spent countless HOURS on the phone with them and given different "advice" each timeUltimately they will say it's out of their scope but can fix your problem for a feeDo yourself a favour & go with a different hosting company! These guys are nothing but an absolute headache & unethical in their business practices
I contacted GoDaddy on behalf of my client because they were not satisfied with GoDaddy's email serviceI was encouraged to purchase a product called Office Since the purchase, my client has requested to discontinue this serviceWhen I called GoDaddy, they informed me that I agreed to a contract and that the terms of the contract were CLEARLY explained to meNot only do I dispute the fact that I agreed to any such terms, I dispute the fact that they were ever CLEARLY explainedI have been in contact with the so-called "office of the ceo," and they have not been able to provide any proof that I agreed to anythingThey just insist that it "has been documented." Based on the experiences I have had with the greatly inadequate GoDaddy customer service staff, I would not hesitate to suspect malfeasance
On March 6, we purchased the Domain Name Discount Club through GoDaddy In the shopping cart was the cost for item, which included other items listed as FREE We had a coupon code for 35% OFF When we added the coupon into the cart the balance due was not reflecting the proper total As it turned out, when you add a coupon the items listed for FREE are then back-end added into the total and the coupon taken off the entire amount, even those items were listed as FREE They will show $on the receipt but do the math In addition, those items are not products that we have ever used, nor did we want them but we did not have an option to remove them as they were part of the "package" and were "FREE" When we spoke with customer service at GoDaddy about this we were told that even though the items were listed as FREE, if you use a coupon then they are added into the total and then the percent off is taken off the whole package price And there was no disclaimer anywhere that
The hosting provider failed to notify that the hosting cpanel was expiring as (all email boxes checked)and deleted our website from the server without our knowledgeIn reaching out to the company they now say they are unable to recover due to their own error
This company keeps adding services to my account that I did not request This is the 3rd time that they have done this I'm pretty attentive, but I wonder how much revenue they generate from people who do not pay attention I will be moving my web services away
Having followed the instructions to remove SSL certification from my website...GoDaddy has failed to respond to me within hoursI have contacted customer service timesvia live chat...and via email...I followed the protocols designated within the privacy-removal instructions which included uploading a copy of my state issued drivers license
My goal has been to remove auto-renew...as I have parked my website....it appears that I will be billed anyway...there are countless complaints online of this practice from GoDaddy...I now believe the complaints!
I noticed today a charge from Go Daddy on my credit card statementAfter some research I figured out it was for a domain name that I haven't used in years that should of been taken off auto renewal at the same time my former woodlandinsperations.net account was deactivatedI call your customer service line for assistance on the matter and they were no helpBasic were sorry can't help you and confirmed it is no longer on auto renewal
My husband *** *** purchased Go Daddy bundle several years agoUnbeknownst to me, the annual renewal is $Today, I found out that on October 30th Go Daddy debited my checking account for $200.88, a charge that I did not authorize
I contacted the company and they informed me that the funds were for an annual renewalMy husband was not aware that this renewal would be chargedSomehow he was on auto renewal
I requested cancellation of the service, however I was informed that even though the service was not being used the day refund period had passed since the purchase, so no refund could be given
I appealed to a supervisor for a refund since my husband is unemployed and doesn't have any money to pay for this service and as the sole individual employed in my household I struggle to keep food on the table and provide for growing childrenBut they only allowed a $refund for some email address I have never heard of before
I Please refund this money so I can
I have had issues from the beginning with Godaddy From everything to their servers not working, to them sending me coupons that they then refuse to take to the rude all male staff
I run a small nonprofit that is just starting and is mainly funded from my own money During the month of June I had some unexpected family issues and had to put funds elsewhere I fell three weeks behind on my payment and called to make it over the phone I had to wait almost twenty minutes for a rep and when I got the gentleman, (because they are all male, never any females), I told him that I wanted to make the payment I was three weeks behind on and he acted like he had to read all these notes on my account, which made no sense because there nothing to read Then he tells me that they cancelled my account and that I could restore it, but it would cost me an extra $ I explained to him that I didn't have it and ran a small nonprofit Clearly if I'm over three weeks behind I cannot afford to p
We have been a client of Media Temple for roughly yearsIn January they moved our website to a new server and did not give us timely noticeWhen they moved our website they lost critical files and data causing our website to go downThey also lost all of the security setting, rules and configuration files exposing our information to hackers, they have been unable to and unwilling to fix the problem they causedIn a attempt to restore the site and data to a date and time the site was not affected by the move we requested the back up copy we have been paying Media Temple for every month be used to restore the siteDuring this process we discovered that Media Temple has been charging us for this service for many years but not providing this service Their actions have cause great harm In a nutshell they charged us for back up services and did not provide the serviceThey have been charging us for hosting our website since they moved it to a different server but they have
RE: Godaddy
NHayden Rd Ste
Scottsdale, AZ 85260-
I have had Godaddy for my email address and server for over a decade I was originally on an unlimited email plan, which included many other amenities with a Costco package Little by little they amenities went away I was then told I could no longer keep my professional website Also, once I changed my website, nothing would be saved I changed my site, only to be told later that was for sales purposes and I did not have to do that This happened twice
Then I was also informed that I no longer had a package with unlimited emails since “I” changed my website, I was no longer grandfathered in and I had to pay extra for MB of storage During the decade where I used my Godaddy email address for absolutely everything, including legal, and personal as well as business, I re-created my website again and purchased additional storage making it 2000MB
Within approximately one month of the upgrade to
Godaddy offers an email marketing pro program They are misleading and falsly advertising the services
They say 5,subscriber limit, but are falsly representing this number The reality is they only allow 5,"Unique" subcribers per month This is not stated anywhere and is misleading
I currently have 5,in my list but they wont let me send because they say I went over my "Unique" subscribers Once again, falsly represented and not stated anywhere on godaddy.com
We operate a website hosting and website marketing firmGodaddy is our main supplier for hosting websitesOn the morning of May 16th, 2017, Godaddy shut down our entire account, ***We immediately contacted Godaddy by phone and we were told that one of our clients is being challenged on a Trademark issueConsequently, Godaddy decided to shut down our whole account taking down our website along with all our customers' websitesWe asked how we can resolve this issue and they asked us to email documentation to [email protected] on behalf of our one customer who is being challengedWe called the customer in question who immediately provided us with the documentation and immediately emailed it to [email protected] at 10:am ESTWe called Godaddy again and but they would not reactivate our accountThey did not provide us with an explanation except to say that it is a different department that handles these types of thingsWe asked to speak to some
Ive done business with GoDaddy a long time and I have to express my extreme disappointment with their billing practice when it comes to their hosting services
I originally ordered and paid for hosting services in early February called within a few days to cancel the product and requested a refundI had to go someone else because of one of the settings of the server didnt allow for what I was trying to accomplish at the time
When I asked for the refund they denied it because it was outside of a hour windowI was really upset, I didnt want to pay for a service I didnt want to useI asked them to cancel and after a few not so kind words about greed etcI got of the chat
To my SHOCK I was billed again days ago for the same service that I havent even touched since I got itSInce I didnt notice this charge for days they are refusing to refund my money because its one day outside of their hour windowso I feel that theyve STOLEN from me which is just sc
In short, I believe GoDaddy's marketing of their "Domain Buy Service" is intentionally deceptiveI am considering starting a business, and after looking for a domain name on GoDaddy, I was intrigued by their offer to reach out to a domain name owner and "facilitate" a saleAfter reviewing the FAQ's and product information thoroughly (which was NOT offered as part of the checkout process and required me to proactively search their site), the proposition seemed clear: Pay a GoDaddy Agent to ask a domain owner if they want to sell their domain within a range of pricesMy distinct impression was "a $option to purchase the domain I want seems worth it," so I proceeded with the transaction
Eventually, GoDaddy reached out to me and told me the owner would sell the domain for $I began considering whether I wanted to proceed with the purchase, but to my surprise, GoDaddy reached out to me and informed me that unless I paid $1,I would be in breach of contractNowhere in the
I signed up for a domain auction membershipI had a problem with listing my domains on the website due to their website error, so I just changed my mind and decided to cancel the serviceIt is literally 5-mins after signing up for the membershipI contacted customer service, and they wouldn't refund the $
We are an Australian based charity We acquired an Australian domain name (.au) through Go Daddy in We were originally billed and paid Australian Dollars Two years later (March 2016) we were invited to renew the Australian domain names for "$59.96"
We telephoned the Sydney telephone number shown on the e-mail invitation (02-9355-7491) and authorised the payment of $from our credit card However, unbeknown to us, and without our knowledge or authority, Go Daddy had changed the billing currency from A$ to US$, and then debited US$to our credit card (equivalent to A$83.30)
Had we known that Go Daddy had changed the billing currency from A$(AUD) to US$ (USD) or that Go Daddy would have billed us in US$, we would not have dealt with Go Daddy and would have removed the domain name to an honest organisation
We contacted Go Daddy twice on April 04, and again on April 05, We were given a royal run-around, but they did say that the problem happens
service paiddue to errors, the transfer did not completeThe services of a different internet domain registrar were used to transfer the domain name
They do not have a chat or customer service emailtheir phone support is ridiculous due to amount of time in the phone and the fact no record of the interaction can be legally saved by the customer
I callled and requested to have my website san-diegcarpet-cleaning.com security removed and go daddy mistake and delete my entire webiste off the internet
I was chatting with customer service about an issue I had noticed about my purchaseWhen I had asked if there was anything we could do to fix it, I was promptly told that there was nothing I could doI was then told by the representitive, Alvin, that I had paid for a service that I had no idea about and wasn’t even usingHe suggested that I upgrade that service so I could use it and told me it was a “slight” price difference, then continued to run my credit card of file for $without my permissionbefore I know he had already don’t that I did tell him he didn’t have permissionThe charge was canceled but that never should have happenedSo I asked to speak to the person in chargeHe told me his manager John would be helping meThen some guy named Xavier came on the chat and said that he was John, so that’s sketchy and I’m sure I wasn’t talking to a managerHe also said there was nothing they could do about my situation even though because it was policy to not give refunds a
If I could rate GoDaddy as a I wouldThey are only helpful if they can charge you for advice, have rude customer service, and do not deliver on their products that you pay forI've been dealing with an SSL issue for two months now and have spent countless HOURS on the phone with them and given different "advice" each timeUltimately they will say it's out of their scope but can fix your problem for a feeDo yourself a favour & go with a different hosting company! These guys are nothing but an absolute headache & unethical in their business practices
I contacted GoDaddy on behalf of my client because they were not satisfied with GoDaddy's email serviceI was encouraged to purchase a product called Office Since the purchase, my client has requested to discontinue this serviceWhen I called GoDaddy, they informed me that I agreed to a contract and that the terms of the contract were CLEARLY explained to meNot only do I dispute the fact that I agreed to any such terms, I dispute the fact that they were ever CLEARLY explainedI have been in contact with the so-called "office of the ceo," and they have not been able to provide any proof that I agreed to anythingThey just insist that it "has been documented." Based on the experiences I have had with the greatly inadequate GoDaddy customer service staff, I would not hesitate to suspect malfeasance
On March 6, we purchased the Domain Name Discount Club through GoDaddy In the shopping cart was the cost for item, which included other items listed as FREE We had a coupon code for 35% OFF When we added the coupon into the cart the balance due was not reflecting the proper total As it turned out, when you add a coupon the items listed for FREE are then back-end added into the total and the coupon taken off the entire amount, even those items were listed as FREE They will show $on the receipt but do the math In addition, those items are not products that we have ever used, nor did we want them but we did not have an option to remove them as they were part of the "package" and were "FREE" When we spoke with customer service at GoDaddy about this we were told that even though the items were listed as FREE, if you use a coupon then they are added into the total and then the percent off is taken off the whole package price And there was no disclaimer anywhere that
The hosting provider failed to notify that the hosting cpanel was expiring as (all email boxes checked)and deleted our website from the server without our knowledgeIn reaching out to the company they now say they are unable to recover due to their own error
This company keeps adding services to my account that I did not request This is the 3rd time that they have done this I'm pretty attentive, but I wonder how much revenue they generate from people who do not pay attention I will be moving my web services away
Having followed the instructions to remove SSL certification from my website...GoDaddy has failed to respond to me within hoursI have contacted customer service timesvia live chat...and via email...I followed the protocols designated within the privacy-removal instructions which included uploading a copy of my state issued drivers license
My goal has been to remove auto-renew...as I have parked my website....it appears that I will be billed anyway...there are countless complaints online of this practice from GoDaddy...I now believe the complaints!
I noticed today a charge from Go Daddy on my credit card statementAfter some research I figured out it was for a domain name that I haven't used in years that should of been taken off auto renewal at the same time my former woodlandinsperations.net account was deactivatedI call your customer service line for assistance on the matter and they were no helpBasic were sorry can't help you and confirmed it is no longer on auto renewal
My husband *** *** purchased Go Daddy bundle several years agoUnbeknownst to me, the annual renewal is $Today, I found out that on October 30th Go Daddy debited my checking account for $200.88, a charge that I did not authorize
I contacted the company and they informed me that the funds were for an annual renewalMy husband was not aware that this renewal would be chargedSomehow he was on auto renewal
I requested cancellation of the service, however I was informed that even though the service was not being used the day refund period had passed since the purchase, so no refund could be given
I appealed to a supervisor for a refund since my husband is unemployed and doesn't have any money to pay for this service and as the sole individual employed in my household I struggle to keep food on the table and provide for growing childrenBut they only allowed a $refund for some email address I have never heard of before
I Please refund this money so I can
I have had issues from the beginning with Godaddy From everything to their servers not working, to them sending me coupons that they then refuse to take to the rude all male staff
I run a small nonprofit that is just starting and is mainly funded from my own money During the month of June I had some unexpected family issues and had to put funds elsewhere I fell three weeks behind on my payment and called to make it over the phone I had to wait almost twenty minutes for a rep and when I got the gentleman, (because they are all male, never any females), I told him that I wanted to make the payment I was three weeks behind on and he acted like he had to read all these notes on my account, which made no sense because there nothing to read Then he tells me that they cancelled my account and that I could restore it, but it would cost me an extra $ I explained to him that I didn't have it and ran a small nonprofit Clearly if I'm over three weeks behind I cannot afford to p
We have been a client of Media Temple for roughly yearsIn January they moved our website to a new server and did not give us timely noticeWhen they moved our website they lost critical files and data causing our website to go downThey also lost all of the security setting, rules and configuration files exposing our information to hackers, they have been unable to and unwilling to fix the problem they causedIn a attempt to restore the site and data to a date and time the site was not affected by the move we requested the back up copy we have been paying Media Temple for every month be used to restore the siteDuring this process we discovered that Media Temple has been charging us for this service for many years but not providing this service Their actions have cause great harm In a nutshell they charged us for back up services and did not provide the serviceThey have been charging us for hosting our website since they moved it to a different server but they have