In short, I believe GoDaddy's marketing of their "Domain Buy Service" is intentionally deceptiveI am considering starting a business, and after looking for a domain name on GoDaddy, I was intrigued by their offer to reach out to a domain name owner and "facilitate" a saleAfter reviewing the FAQ's and product information thoroughly (which was NOT offered as part of the checkout process and required me to proactively search their site), the proposition seemed
My domain [redacted] was sold through [redacted] , I see EstPayout Date Jun 8, But I never receive payment from afternic until now, time send message to TA Agent but never response
Godaddy.com automatically renewed a domain name sollertiatech.com (account # [redacted] ) and charged me $USwithout my authorizationI tried to solve get refund for the fee but they refused to do so
I have a number of URLs registered through GoDaddy I set one -- [redacted] -- not to auto renewand it just did GoDaddy may say that the auto renewal date was Aug and because I updated the credit card number for my other URLs after August 9, they had a right to go back and claim itThis strikes me as really poor business form -- compounded by how hard it is to interact with Goddady, who locked me out of my account without great explanation and who only take customer service inquiries by phone I will not receive a phone call but only written communication regarding this case
I purchased Managed WordPress Hosting from GoDaddy on 4/19/for $for a one-year termIn the process of setting up my website, I desired to have it function over HTTPSI had difficulty with configuring that with this instance of WordPress on their system and contacted supportSupport was unable to resolve my issueSeveral weeks went by and I attempted to configure my website with HTTPS again and was unable to complete the setup I contacted GoDaddy on Twitter on 6/30/to seek additional help and confirmation whether this issue can be resolved or notThe conclusion was that GoDaddy's Managed WordPress hosting infrastructure was unable to support HTTPS / SSL transport protocolsDue to this incompatibility, I promptly moved my website over to Dreamhost and I was able to accomplish HTTPS/SSL connectivity with my WordPress instance Their response via Twitter Direct Message: "Hi JoeThanks for your patienceI did some digging and even tried setting up a test ac
I have been a Godaddy customer for close to yearsI have purchased several domains through them more by habit and actually comparing price or service This was essentially my last straw with them and I am evaluating how to transfer the numerous domains I have with them I purchased an old email plan with unlimited storage which was around $I was told I could have unto email boxesI only use actively but had set upFor the past two years I have been billed over $for themShame on me for not realizing earlierAnyway, I called them and they said up to boxes it was $and then some absurd amount for each mailboxI was apparently billed in MarchI deleted mailboxes and asked for the charges for the next months to be proratedThey refusedThey said they next time they will be kind enough to bill me $Its not about the money but the complete lack of regard for long time customers and the underhanded and non-transparent way of doing thingsThey count on people to be busy and not checkAs soon as I have a viable alternate I will transfer my business elsewhereSo disappointed
We have contacted GODADDY hosting provider times regarding multiple DCMA complains against the website [redacted] Each time we have been told by GODADDY's DCMA employee that the user has complied and removed our media from their websiteEVERYTIME we have checked the media is STILL on the website and GODADDY DCMA employee tells us we have to file a new complaint! Either GODADDY's employee is being untruthful or the account holder is, either case someone needs to be held accountable
I contacted Go Daddy in October for my business needs, I paid for a website in OctoberMy account was charged again for a website that I did not authorizeI made it clear that I only needed one account and broke down the charges to the sales person on the phone during our initial callI was assured that I would be charged $annually and $monthly and no more When I told them that I never authorized them to charge me twice and that brought to their attention that they had been charging me since OctoberTheir explanation was it was my fault and they will not refund my moneyI have contacted my bank and notified them and filed a police report
I have been with GoDaddy for years and have always received credit back from a product that has not been fully used When I went to cancel one of my accounts I was informed that it has to happen within days in order to get a credit back to my account I was not told this when I signed up, otherwise I would have hesitated and checked with other services like WIX or not have done such a long term [redacted]
I started by trying to upgrade my company site for better performanceThe goal was to get switched from me current godaddy server to a better oneGoDaddy and their it techs managed to: Shut down our email for HoursWe lost all those emails Shut down our site twice for hours and counting No person you speak to at Godaddy acts like they care Waste hours of my time When it was all sad and done, the new server had negligible impact on the performance As a business owner, I have many better things to doUsing Godaddy is a bad business decisionI am now starting my search on how to get away from godaddyIf you are considering using GoDaddy - STOPUse anyone else
Two years ago, I purchased a website through GoDaddy.com to start my business as an Independent Consultant for [redacted] I was told my another consultant that the website would not renew itself and I would need to monitor the time the website would expire, or I would lose the domain nameNowhere did it state when I registered that I was going to be put on an auto renew planAbout six months to one year later, the company, [redacted] , was bought out by another company, Pure Romance, and I did not pursue this businessAs a result of this, I no longer used the email address associated with the businessOn August 21, 2017, there was a charge on my bank account for $from GoDaddy.comIt took me a few days to realize this was from when I participated in [redacted] , and the charge was for a two year renewalWhen I contacted customer service on October 3, 2017, I was notified that their policy for refunds was five daysI expressed my frustration and explained what
on June 5th that logged in to Godaddy.com to renew domains for year period subscription for to debit withdraw form company checking account, on June 13th that found out Go Daddy had deducted from checking account but also debit from credit card same day(Credit card on their system , I Immediately called toll free number that hold for hours and finally person name Christina answer the phone, I told her the problem but she said this is my problems and cannot refund back either to checking account or credit card, I asked spoke to manager that hold for another hour, a gentlemen name Albert or Robert answer the phone, I repeat my situation and he said this is my problem and nothing he will do , he stated this charges not charged by Go Daddy but other company, I asked why the name showed Go Daddy on checking account and on credit card as well, he cannot answer and upset with threading if I want credit or refund back either my account that he will cancel
I searched for a domain using GoDaddy, a complete made up word, and ALL of the domains were available (.com/ .ca/ .ore/ .net etc) for the usual $a yearThen when I went back to purchase the domain, they were ALL goneDid a quick WHOIS search and found out GoDaddy was the one who bought the names! How is that legal??? So then I paid $just to be able to contact them and make an offer (of which it was recommended I offer $350-$3500) Disgusting slimy business practice I had NO IDEA GoDaddy was like this, and there are thousands of similar complaints online Why are they rated A+ on Revdex.com??? GoDaddy has 95% NEGATIVE customer reviews on Revdex.com Anyways definitely not paying them for the domain, they can keep it Stay away from them
I have had issues from the beginning with Godaddy From everything to their servers not working, to them sending me coupons that they then refuse to take to the rude all male staff I run a small nonprofit that is just starting and is mainly funded from my own money During the month of June I had some unexpected family issues and had to put funds elsewhere I fell three weeks behind on my payment and called to make it over the phone I had to wait almost twenty minutes for a rep and when I got the gentleman, (because they are all male, never any females), I told him that I wanted to make the payment I was three weeks behind on and he acted like he had to read all these notes on my account, which made no sense because there nothing to read Then he tells me that they cancelled my account and that I could restore it, but it would cost me an extra $ I explained to him that I didn't have it and ran a small nonprofit Clearly if I'm over three weeks behind I cannot afford to p
This company support is absolutely by far the worst support on this planet, not only is this effecting my business, but I have no control over anything, they chose to respond days after and are not willing to help with solving the problemThey are trying to resolve problems by charging more money for things I do not need, almost as extortion to purchase additional services I have a shared hosting account that was hacked, so I removed all the malicious content, it took them over days to review, I called everyday for days STRAIGHT from June 6th, its is now the 14thThey are trying to get me to buy a service to scan the files all the other website are saying my site is fine, GOOGLE, SUCURI, and othersEven after all the hassle the tech support team has still not given me a scan of the malicious files once again they want me to buy a serviceI have siteground and bluehost they help me find the files not to compromise the serviceI think go-daddy injects the files to flag their own servers to charge clients moneyI been with godaddy for over years now Ultimately my busy season selling tickets online is this week, and I have no way of getting them the tickets I AM DEAD IN THE WATER! They could careless, one of the worst businesses ever, they should be shut down and sued
ON JUNE 23,I RECEIVED AN EMAIL FROM GODADDY ASKING ME TO RENEW MY DOMAIN NAME WITH THEM FOR $I DECLINED THEIR OFFER AND RETURNED AN EMAIL TO CANCEL MY BUSINESS WITH GODADDY, AS THE WEBSITE GOT NO HITS AND IT DIDN'T COME UP ON ANY OF THE SEARCH ENGINES WHICH GODADDY SAID IT WOULDON 6/23/17, GODADDY REMOVED $FROM MY CHASE DEBIT ACCOUNT WITHOUT MY AUTHORIZATION I HAVE CALLED GODADDY AND ASKED FOR A REFUND OF THE $THEY HAVE GIVEN ME THE RUNAROUND AND REFUSED TO REFUND THE MONEYTODAY, I RECEIVED ANOTHER EMAIL ASKING FOR $TO MAINTAIN MY DOMAINI HAVE CHANGED MY DEBIT CARD, SO THEY CAN'T TAKE ANY MORE MONEY
Ive done business with GoDaddy a long time and I have to express my extreme disappointment with their billing practice when it comes to their hosting services I originally ordered and paid for hosting services in early February called within a few days to cancel the product and requested a refundI had to go someone else because of one of the settings of the server didnt allow for what I was trying to accomplish at the time When I asked for the refund they denied it because it was outside of a hour windowI was really upset, I didnt want to pay for a service I didnt want to useI asked them to cancel and after a few not so kind words about greed etcI got of the chat To my SHOCK I was billed again days ago for the same service that I havent even touched since I got itSInce I didnt notice this charge for days they are refusing to refund my money because its one day outside of their hour windowso I feel that theyve STOLEN from me which is just sc
My website was shut down from the website builder not renewingGo Daddy claims they tried to call and email me but email and phone records show no contactThey proceed to charge me an extra $to recover my website on 2/9/Go Daddy rep Chris M [redacted] tells me it will be 24-hours before my website is up againI then ask to talk to a manager and after an extensive wait I talk to a manager that is extremely rude and didn't listen to my complaintHe also tells me my website will be up in 24-hoursOn 2/22/my website is still not upI call back to get a different rep that tells my my website has been sitting in "park" since 2/9/and they forgot to publish it which would begin the 24-hour clockNow after waiting days I have to wait another 24-hours when the initial rep and manager assured me it will be up in 24-hours putting it active on 2/11/at the latestThey offer no form of compensation for their mistakes and they make you pay to get your websit
In July 2016, I purchased a year web hosting plan for my wordpress website In May 2017, I added a year SSL plan In May 2018, GoDaddy parked my domain for no reason, which took down my entire site It took phone calls and 16+ hours to bring my website back up In that time, I lost ad revenue, affiliate income, and all my social proof I worked hard over the years to achieve When I moved to a new, more reliable and supportive hosting company, I requested a pro-rated refund for the remaining years of hosting and year of SSL I was told it is their policy not to provide any refunds It took hours for me to research their refund policy to find that you have days from initial purchase to receive a refund for future services So, as it sits, I'm out roughly $because GoDaddy apparently believes they can retain money for future services just because you don't have issues within days? I'm still trying to figure out how they can keep money for services that wil
GoDaddy is my Domain Registrar and I need to update information to meet ICANN rules and to make configuration changes that will allow internet traffic to find my new hosting site, [redacted] I just bought this domain but have an existing account Earlier that same day I changed my phone number and got the confirmation at my personal email address but could not log on because GoDaddy sends an auth code to your phone number on fileSupport cannot assist so you get another group that asks you to send Personally Identifiable information to them over emailBut then they refuse to accept it since the account email does not match and you email them over again and they do not respond This means I cannot put up a website, change my company info, etcThey are holding my business hostage and it's been a week and I'm still waiting for an adult response They are punish their customers for their own past failuresThere are other validation info on file (PIN, Credit Card, domain order co
In short, I believe GoDaddy's marketing of their "Domain Buy Service" is intentionally deceptiveI am considering starting a business, and after looking for a domain name on GoDaddy, I was intrigued by their offer to reach out to a domain name owner and "facilitate" a saleAfter reviewing the FAQ's and product information thoroughly (which was NOT offered as part of the checkout process and required me to proactively search their site), the proposition seemed
My domain [redacted] was sold through [redacted] , I see EstPayout Date Jun 8, But I never receive payment from afternic until now, time send message to TA Agent but never response
Godaddy.com automatically renewed a domain name sollertiatech.com (account # [redacted] ) and charged me $USwithout my authorizationI tried to solve get refund for the fee but they refused to do so
I have a number of URLs registered through GoDaddy I set one -- [redacted] -- not to auto renewand it just did GoDaddy may say that the auto renewal date was Aug and because I updated the credit card number for my other URLs after August 9, they had a right to go back and claim itThis strikes me as really poor business form -- compounded by how hard it is to interact with Goddady, who locked me out of my account without great explanation and who only take customer service inquiries by phone I will not receive a phone call but only written communication regarding this case
I purchased Managed WordPress Hosting from GoDaddy on 4/19/for $for a one-year termIn the process of setting up my website, I desired to have it function over HTTPSI had difficulty with configuring that with this instance of WordPress on their system and contacted supportSupport was unable to resolve my issueSeveral weeks went by and I attempted to configure my website with HTTPS again and was unable to complete the setup I contacted GoDaddy on Twitter on 6/30/to seek additional help and confirmation whether this issue can be resolved or notThe conclusion was that GoDaddy's Managed WordPress hosting infrastructure was unable to support HTTPS / SSL transport protocolsDue to this incompatibility, I promptly moved my website over to Dreamhost and I was able to accomplish HTTPS/SSL connectivity with my WordPress instance Their response via Twitter Direct Message: "Hi JoeThanks for your patienceI did some digging and even tried setting up a test ac
I have been a Godaddy customer for close to yearsI have purchased several domains through them more by habit and actually comparing price or service This was essentially my last straw with them and I am evaluating how to transfer the numerous domains I have with them I purchased an old email plan with unlimited storage which was around $I was told I could have unto email boxesI only use actively but had set upFor the past two years I have been billed over $for themShame on me for not realizing earlierAnyway, I called them and they said up to boxes it was $and then some absurd amount for each mailboxI was apparently billed in MarchI deleted mailboxes and asked for the charges for the next months to be proratedThey refusedThey said they next time they will be kind enough to bill me $Its not about the money but the complete lack of regard for long time customers and the underhanded and non-transparent way of doing thingsThey count on people to be busy and not checkAs soon as I have a viable alternate I will transfer my business elsewhereSo disappointed
We have contacted GODADDY hosting provider times regarding multiple DCMA complains against the website [redacted] Each time we have been told by GODADDY's DCMA employee that the user has complied and removed our media from their websiteEVERYTIME we have checked the media is STILL on the website and GODADDY DCMA employee tells us we have to file a new complaint! Either GODADDY's employee is being untruthful or the account holder is, either case someone needs to be held accountable
I contacted Go Daddy in October for my business needs, I paid for a website in OctoberMy account was charged again for a website that I did not authorizeI made it clear that I only needed one account and broke down the charges to the sales person on the phone during our initial callI was assured that I would be charged $annually and $monthly and no more When I told them that I never authorized them to charge me twice and that brought to their attention that they had been charging me since OctoberTheir explanation was it was my fault and they will not refund my moneyI have contacted my bank and notified them and filed a police report
I have been with GoDaddy for years and have always received credit back from a product that has not been fully used When I went to cancel one of my accounts I was informed that it has to happen within days in order to get a credit back to my account I was not told this when I signed up, otherwise I would have hesitated and checked with other services like WIX or not have done such a long term [redacted]
I started by trying to upgrade my company site for better performanceThe goal was to get switched from me current godaddy server to a better oneGoDaddy and their i
t techs managed to: Shut down our email for HoursWe lost all those emails Shut down our site twice for hours and counting No person you speak to at Godaddy acts like they care Waste hours of my time When it was all sad and done, the new server had negligible impact on the performance As a business owner, I have many better things to doUsing Godaddy is a bad business decisionI am now starting my search on how to get away from godaddyIf you are considering using GoDaddy - STOPUse anyone else
Two years ago, I purchased a website through GoDaddy.com to start my business as an Independent Consultant for [redacted] I was told my another consultant that the website would not renew itself and I would need to monitor the time the website would expire, or I would lose the domain nameNowhere did it state when I registered that I was going to be put on an auto renew planAbout six months to one year later, the company, [redacted] , was bought out by another company, Pure Romance, and I did not pursue this businessAs a result of this, I no longer used the email address associated with the businessOn August 21, 2017, there was a charge on my bank account for $from GoDaddy.comIt took me a few days to realize this was from when I participated in [redacted] , and the charge was for a two year renewalWhen I contacted customer service on October 3, 2017, I was notified that their policy for refunds was five daysI expressed my frustration and explained what
on June 5th that logged in to Godaddy.com to renew domains for year period subscription for to debit withdraw form company checking account, on June 13th that found out Go Daddy had deducted from checking account but also debit from credit card same day(Credit card on their system , I Immediately called toll free number that hold for hours and finally person name Christina answer the phone, I told her the problem but she said this is my problems and cannot refund back either to checking account or credit card, I asked spoke to manager that hold for another hour, a gentlemen name Albert or Robert answer the phone, I repeat my situation and he said this is my problem and nothing he will do , he stated this charges not charged by Go Daddy but other company, I asked why the name showed Go Daddy on checking account and on credit card as well, he cannot answer and upset with threading if I want credit or refund back either my account that he will cancel
I searched for a domain using GoDaddy, a complete made up word, and ALL of the domains were available (.com/ .ca/ .ore/ .net etc) for the usual $a yearThen when I went back to purchase the domain, they were ALL goneDid a quick WHOIS search and found out GoDaddy was the one who bought the names! How is that legal??? So then I paid $just to be able to contact them and make an offer (of which it was recommended I offer $350-$3500) Disgusting slimy business practice I had NO IDEA GoDaddy was like this, and there are thousands of similar complaints online Why are they rated A+ on Revdex.com??? GoDaddy has 95% NEGATIVE customer reviews on Revdex.com Anyways definitely not paying them for the domain, they can keep it Stay away from them
I have had issues from the beginning with Godaddy From everything to their servers not working, to them sending me coupons that they then refuse to take to the rude all male staff I run a small nonprofit that is just starting and is mainly funded from my own money During the month of June I had some unexpected family issues and had to put funds elsewhere I fell three weeks behind on my payment and called to make it over the phone I had to wait almost twenty minutes for a rep and when I got the gentleman, (because they are all male, never any females), I told him that I wanted to make the payment I was three weeks behind on and he acted like he had to read all these notes on my account, which made no sense because there nothing to read Then he tells me that they cancelled my account and that I could restore it, but it would cost me an extra $ I explained to him that I didn't have it and ran a small nonprofit Clearly if I'm over three weeks behind I cannot afford to p
This company support is absolutely by far the worst support on this planet, not only is this effecting my business, but I have no control over anything, they chose to respond days after and are not willing to help with solving the problemThey are trying to resolve problems by charging more money for things I do not need, almost as extortion to purchase additional services I have a shared hosting account that was hacked, so I removed all the malicious content, it took them over days to review, I called everyday for days STRAIGHT from June 6th, its is now the 14thThey are trying to get me to buy a service to scan the files all the other website are saying my site is fine, GOOGLE, SUCURI, and othersEven after all the hassle the tech support team has still not given me a scan of the malicious files once again they want me to buy a serviceI have siteground and bluehost they help me find the files not to compromise the serviceI think go-daddy injects the files to flag their own servers to charge clients moneyI been with godaddy for over years now Ultimately my busy season selling tickets online is this week, and I have no way of getting them the tickets I AM DEAD IN THE WATER! They could careless, one of the worst businesses ever, they should be shut down and sued
ON JUNE 23,I RECEIVED AN EMAIL FROM GODADDY ASKING ME TO RENEW MY DOMAIN NAME WITH THEM FOR $I DECLINED THEIR OFFER AND RETURNED AN EMAIL TO CANCEL MY BUSINESS WITH GODADDY, AS THE WEBSITE GOT NO HITS AND IT DIDN'T COME UP ON ANY OF THE SEARCH ENGINES WHICH GODADDY SAID IT WOULDON 6/23/17, GODADDY REMOVED $FROM MY CHASE DEBIT ACCOUNT WITHOUT MY AUTHORIZATION I HAVE CALLED GODADDY AND ASKED FOR A REFUND OF THE $THEY HAVE GIVEN ME THE RUNAROUND AND REFUSED TO REFUND THE MONEYTODAY, I RECEIVED ANOTHER EMAIL ASKING FOR $TO MAINTAIN MY DOMAINI HAVE CHANGED MY DEBIT CARD, SO THEY CAN'T TAKE ANY MORE MONEY
Ive done business with GoDaddy a long time and I have to express my extreme disappointment with their billing practice when it comes to their hosting services I originally ordered and paid for hosting services in early February called within a few days to cancel the product and requested a refundI had to go someone else because of one of the settings of the server didnt allow for what I was trying to accomplish at the time When I asked for the refund they denied it because it was outside of a hour windowI was really upset, I didnt want to pay for a service I didnt want to useI asked them to cancel and after a few not so kind words about greed etcI got of the chat To my SHOCK I was billed again days ago for the same service that I havent even touched since I got itSInce I didnt notice this charge for days they are refusing to refund my money because its one day outside of their hour windowso I feel that theyve STOLEN from me which is just sc
My website was shut down from the website builder not renewingGo Daddy claims they tried to call and email me but email and phone records show no contactThey proceed to charge me an extra $to recover my website on 2/9/Go Daddy rep Chris M [redacted] tells me it will be 24-hours before my website is up againI then ask to talk to a manager and after an extensive wait I talk to a manager that is extremely rude and didn't listen to my complaintHe also tells me my website will be up in 24-hoursOn 2/22/my website is still not upI call back to get a different rep that tells my my website has been sitting in "park" since 2/9/and they forgot to publish it which would begin the 24-hour clockNow after waiting days I have to wait another 24-hours when the initial rep and manager assured me it will be up in 24-hours putting it active on 2/11/at the latestThey offer no form of compensation for their mistakes and they make you pay to get your websit
In July 2016, I purchased a year web hosting plan for my wordpress website In May 2017, I added a year SSL plan In May 2018, GoDaddy parked my domain for no reason, which took down my entire site It took phone calls and 16+ hours to bring my website back up In that time, I lost ad revenue, affiliate income, and all my social proof I worked hard over the years to achieve When I moved to a new, more reliable and supportive hosting company, I requested a pro-rated refund for the remaining years of hosting and year of SSL I was told it is their policy not to provide any refunds It took hours for me to research their refund policy to find that you have days from initial purchase to receive a refund for future services So, as it sits, I'm out roughly $because GoDaddy apparently believes they can retain money for future services just because you don't have issues within days? I'm still trying to figure out how they can keep money for services that wil
GoDaddy is my Domain Registrar and I need to update information to meet ICANN rules and to make configuration changes that will allow internet traffic to find my new hosting site, [redacted] I just bought this domain but have an existing account Earlier that same day I changed my phone number and got the confirmation at my personal email address but could not log on because GoDaddy sends an auth code to your phone number on fileSupport cannot assist so you get another group that asks you to send Personally Identifiable information to them over emailBut then they refuse to accept it since the account email does not match and you email them over again and they do not respond This means I cannot put up a website, change my company info, etcThey are holding my business hostage and it's been a week and I'm still waiting for an adult response They are punish their customers for their own past failuresThere are other validation info on file (PIN, Credit Card, domain order co