GoDaddy – Worst Registrar Who Will Nickel & Dime You Relentlessly! After being a GoDaddy member for approximately years, I finally realized how chintzy and arrogant their attitude is towards long-term customers and probably short-term ones as well! Back in the February/March time frame, I made various purchases (5-year web hosting, 3-year SSL certificate, Site Lock, etc.) in anticipation of leveraging GoDaddy as a web hosting provider for my website Needless to say, the performance experienced on the web hosting was nearly non-responsive with extremely inferior technical support Responses included “we are aware of the problem and looking into it.” As a result, I found a much more reliable hosting provider, which is also one of GoDaddy's competitors However, during the amount of time which was necessary to successfully transition all the capabilities to the new provider, I apparently canceled my services slightly beyond the 45-day window After explaining how it was no fault of my own for the extremely poor quality of service and necessity to ensure proper migration to new provider, I requested a full refund for services not utilized After speaking with various unsympathetic persons including individuals from the Billing Department, I was tritely told it would be necessary to attain an in-store credit rather than refund for the approximately $amount remaining from the prorated refund earlier this calendar year I continue to find this extremely unacceptable as GoDaddy showed no attempt to fix my technical nor billing problems, which took more than days Apparently, their only concern was “bleeding me for another $600” rather than providing a refund of my money Shortly thereafter, I moved web hosting for my domain to a much more reliable provider Moreover, was advised to send correspondence to GoDaddy CEO via blakesblog.com website Not surprisingly, no response whatsoever was received! More recently, paid GoDaddy $for a year of auction membership on their website For some unknown reason, I was continually redirected to 'My Products' page rather than auctions After two phone calls to technical support, was informed my account was suspended for not purchasing a prior domain name Explained I had no knowledge of such a transaction and asked why I was not informed of such action Thereafter, a billing supervisor stated we can restore your access for $ Subsequently, told him I was tired of being “nickeled-and-dimed” by GoDaddy, particularly as a long-time customer who obviously spent much money over the years with their company Bottom line, GoDaddy could care less about its customer as attaining the almighty dollar is all they care about! Would definitely tell others to avoid at all costs!
In May of that GoDaddy charged for a service that I requested to be cancelled on 4-21-Their notes clearly stated that I did not want to renew at this time and would call back if something changed Originally, was contacted by this company on 4-21-to inform me that my transaction didn't go through due to a new credit cardI informed the representitive of godaddy that I no longer needed their servicesI informed them that my business was not in operation and that I did not wish to renew my services and I would call them back if things changedUnfortunately, I did not notice that on 4-27-they charged me $for a service that I requested to be cancelled and refused to give my new credit card information to I did notice the charge on 4-18-of $and it prompted me to check my account for the previous yearThat's when I discovered that I was charged after I requested that my account not be renewed Today, I contacted the company and I spoke with a represent
Godaddy offers an email marketing pro program They are misleading and falsly advertising the services They say 5,subscriber limit, but are falsly representing this number The reality is they only allow 5,"Unique" subcribers per month This is not stated anywhere and is misleading I currently have 5,in my list but they wont let me send because they say I went over my "Unique" subscribers Once again, falsly represented and not stated anywhere on godaddy.com
The selected term for domain name and term for hosting registration were set incorrectly (apparently defaulted to a higher number) on the order form during processingTHIS WAS NOT BY USER SELECTIONI wanted one year terms for all products on oder # [redacted] It defaulted after refreshing the page to years for domains and years for hostingI called after the order was placed and the rep said they can't change the order
We noticed Monday A.M(9/19/16) that we weren’t receiving emailsI called in & spoke with someone who said an error was made in the migration process & she would switch the DNS to be 'pointed to Hosted Exchange' instead of [redacted] ***She said the change would take effect in 24-hours & there was nothing she could do to expedite, even though we are a web-based business & were losing business by the minute Tuesday A.M(9/20/16) I didn’t see any resolution & decided to call inThankfully I did because the rep told me that although the DNS had been changed to [redacted] Exchange, the settings were wrong Tuesday through Wednesday A.M(9/21/16) we noticed that a lot of our emails were being bouncedTo give Go Daddy the benefit of the doubt we called the recipients to see if corrections needed to be made to their addressesSince they were correct I called Go Daddy & was told there was an SPF issue that should have been fixed when I called in the first ti
Last year, I purchased a domain name ending in [redacted] After days, I realized that I did not need the domain nameI logged onto my account and noticed that they was NO auto renew button next to the [redacted] for me switch off (please refer attachment as evidence) I have other services that I use with Godaddy and that are NOT on auto renew It was then that my issue of trying to get [redacted] domain cancelled began I made several attempts to call Godaddy billing support NOT to renew the [redacted] Each time was on hold for to minutesMy most recent attempts to call Godaddy to not renew the [redacted] domain were: May 18, May 24, June 7, June 21, June 28, July 7, July 9, Because of the long wait time, I hung upI made an attempt to use their chat support service but the agent online told me that I had called Godaddy directly regarding any billing issues On Thursday, July 26, 2018, I was che
I have a very small organic lawn service businessI have just a few customersGoDaddy has precipitated the failure of my businessI made my payment for services in February and for the 2nd year in a row, GoDaddy has taken down my website without any notification Upon calling and talking GoDaddy Rep Danielle, I was told that the website was taken down because the domain had expired, but it was my lucky day because they could recover it That is pure BSThe domain has always been set for auto-renewalGoDaddy sets all purchases for all of their products and services for auto-renewalMy lucky day? GoDaddy has evidently lost their way for they consistently come across as a shady operationAs if that wasn't enough, GoDaddy had the temerity to try and charge me an $recovery fee for the domain name that was set for auto-renewalShady Shady!
It is nearly impossible to figure out what I am paying for the products that I am buying The prices for each product are not listed clearly and easy to understand I can not prove to myself what I am paying for a domain It does not show a list of my product and what I am paying for them They are deliberatly making it as difficult as they can for me to know just what I am paying for what It makes it easy for them to bill for products that I dont need THey did bill me for "online bookeeping" when I did not order it When looking at the exported statement they do not include the item title in that export so I dont know how to see whats what Then their other receipts do not show how long the term is it could be a month or could be a year it just says term Godaddy used to show what I was paying for everything on the products page Now I need to chase it down by number Godaddy also bills by the month but when it renews it is no longer by the month an
Godaddy.com failed to notify me about the upcoming expiration of my domain name on Dec29th 2016, or that the domain name had expiredStrangely enough, the domain name wasn't suppose to expire for another yearsI had picked up this particular domain name about a year priorThe only explanation that makes any sense are the events proceeding the time when my identity was stolenMultiple charges were made on my Godaddy account, and Godaddy proceeded to remove valid purchases as well as invalid purchases from my account This resulted in me losing access to products I actually paid for as well as the cancellation of my web hosting service for another domain nameAfter contacting www.godaddy.com customer support MULTIPLE times regarding the issue surrounding my identity theft and the random purchases made on my account, I was ultimately brushed aside Considering the fact that I didn't have the time, nor the money to battle this out with www.godaddy.com customer support, I ha
Someone Locked my account after I successfully created a new password to my account, After I talked to a representative someone asked a PIN number from my account, I explain that I have password to my account and I do not have PIN number and a representative refused to help and not allow me to log in to my profile and have service that a paid for a whole year Some kind of fraud company creating a jail at their site and stealing real money from costumers that way probably have a spy network and also transmuting personal legal information to a 3rd party and a 3rd party spamming personal email at the time you sleep and not allow you to get confident about your own environment, while someone does that way and breaking personality with a threatI noticed also that many spammers that reproducing a refer emails or referrals are continuing using the same network and environment and after you complain about people at their site refuse to talk about or do not replyI see a lot of negativ
My domains auto-renewed and I was provided with an email outlining the renewal would be occurring on August 9th, The renewal email noticed showed that was $19.99/yr for each one ($x2) I was okay with this price for each However, when the renewal was processed on August 15, they also charged me $for each domain for the Private Domain Registration ($x 2) Private Domain Registration was always offered to me for free in the past and was not listed on my email renewal notice I called GoDaddy on Monday, August 20th, (the first business day after I realized these extra charges) to have the $x(for each domain) reversed and they said they would not That said they could cancel the service if I wanted to get the money back However, I don't want to remove the privacy feature as it's important to me I would have moved to another provider who provides this service for free had I known they were going to charge this fee Now tha
I contracted this company to renew my domain name (of years) this company attempted to do a domain transfer and this company did not adequately contact me to alert me that they were having issues with processing my request the company did not fulfill the request, the domain name expired and I lost it Now I have to buy it back for $from Go Daddy (or one of its shell corporations) This company's representative stated that I was spoken to on 4/27/2015, when I pressed for more evidence, such as what did I say, why wasn't a letter sent to me, why wasn't a voice mail left....the response changed....we do not do that The rep stated that in the ONE attempt I was spoken to, I stated I could not speak- I could not speak I was in a meeting and asked the person to call back Did that individual follow up in such an urgent matter No Now I have lost my domain Whether or not I get satisfaction....from the multitude of complaints about this corporatin...WHY IS it allow
Godaddy sent me an email to renew my URLat $per year( [redacted] ) (Renew Now button) I pushed the button and the price went to $(Bait and Switch) I called Godaddy and they said I must renew for years and pay a privacy fee of $ In September I found that Godaddy had leaked my private email, phone and address to the internet I checked their privacy statement and there is no mention of a fee I called them times and send an email and a letter and have not received a responseThe privacy fees are new and do not protect my privacy Godaddy did call last week for me to buy more products
I am trying to contact the Office of the CEO It seems they have replied to all complaints made by customers on this site So, when you call [redacted] the only people who pick up our SALES and Customer Service (Technical) Funny how the "Operator" feature which they prompt you to chose, just rings all day longI have been a customer of GoDaddy for years and I have an issue and I am being treated unfairly and dismissive I have asked for supervisor's email's, so I can contact them and I am being told they are not allowed to share this informationWhen I called the headquarters number to make a complaint to the Office of the CEO, since the operator does not pick up, I chose Sales You know they will pick up I asked to be transferred to the Office of the CEO and was asked by CS, "why and she would send an email for me" No, this is not customer service I want to speak to the Office of the CEO, end of storySo, I would not use Godaddy ever again and I would recommend finding another hosting company that cares about loyal customers I am being prompted to leave a star-rating for this business I want it to be negative stars I must give it a star to leave review The do not deserve any stars
I tried to not renew a website domain name with Godaddy.com on Dec 26, using the Godaddy online account access The renewal date for the domain name renewal was 1/1/ I have owned the domain name for the for the past years I am no longer using this business name, [redacted] Godaddy.com charged my credit card for a year renewal even though I notified them to not renew When I spoke to their Customer Service representative on 1/10/He said the stop renewal was only for future renewals, years from 1/1/ He said I can not cancel He would cancel may account but I will still be charged $for a website I can't use for years This seems like an abuse of a reasonable charges and the ability to cancel automatic renewals
I have been a customer since the late 80sYou are not training your customer service people correctlyYour supervisor was even worseI have lost time, money, and peace of mind due to technical glitches that are a part of your business MX records working on other email forwards that I got from you as a result of purchasingYou did not fulfill your responsibility
I have upgraded my hosting early on July and the NIGHTMARE startedThe websites would not show, or would point to some different business, or shown as parked Also every few days an old version of the site was uploaded (so I would have to have my developers CONTINUOUSLY UPDATE) as GoDaddy would upload Mar 18, version! IMAGINE THAT! And when you would call them they would try to sell you maleware and SSL (even though I had both) and I was a subject to telemarketing twice a week I can't trust GoDaddy as the issues continuedI have now transferred my services to a different hosting and all of the sudden (SHOCK!) EVERYTHING WORKS! I also want to take my domain names as GoDaddy is tampering with them but I am getting : "Transfer domain away from GoDaddy (disabled) Transfer available on 18-09-05" Holding me hostage for days from the purchase meaning causing CONTINUOUS SEVERE DAMAGE TO MY BUSINESS I am tired of my sites being shown as 'parked' or show steaks
GoDaddy placed a 60-day transfer hold on my domain name after a street address change I contacted GoDaddy requesting removal of this lock, so that I can immediately transfer the domain to BlueHost GoDaddy was contractually required to release this domain within calendar days according to the following ICANN regulations: [redacted] It has been calendar days, and I have not received a response, and the transfer lock remains I have included the email in question below for reference ___________________________________________________________ Email sent to: [email protected] Email sent from: [redacted] ___________________________________________________________ Email Subject: 60-Day Transfer-Lock, Immediate Removal Request Email Body: [redacted] ***, in electronic communication with Godaddy Inc: December 28, To whom it may concern, I recently changed my registrant address from ' [redacted] *
I had domains registered with GoDaddy.comI have been a customer there since Recently, I switched them to auto-renewSomehow, and unbeknownst to me, one of them, [redacted] .com, was put on a 3-year renewal When I got the receipt, it was for $78.85, not the $I’d expected The receipt was dated 01/22/The next day, I used GoDaddy’s chat to inquire and protest the amount billedDuring the chat I was informed the company has a policy that will not let 3-year renewals be reverted back to 1-yearThe representative stated the only way I could get a refund would be to delete the domain GoDaddy’s refund policy states: Products purchased from GoDaddy.com, LLC may be refunded only if cancelled within the following timeframe: Annual Plans+ - Within days of the date of the transaction I preferred not to do any further business with GoDaddy so, not only did I delete that domain, I transferred all domains to another registrar I was well within the days so I i
GoDaddy – Worst Registrar Who Will Nickel & Dime You Relentlessly! After being a GoDaddy member for approximately years, I finally realized how chintzy and arrogant their attitude is towards long-term customers and probably short-term ones as well! Back in the February/March time frame, I made various purchases (5-year web hosting, 3-year SSL certificate, Site Lock, etc.) in anticipation of leveraging GoDaddy as a web hosting provider for my website Needless to say, the performance experienced on the web hosting was nearly non-responsive with extremely inferior technical support Responses included “we are aware of the problem and looking into it.” As a result, I found a much more reliable hosting provider, which is also one of GoDaddy's competitors However, during the amount of time which was necessary to successfully transition all the capabilities to the new provider, I apparently canceled my services slightly beyond the 45-day window After explaining how it was no fault of my own for the extremely poor quality of service and necessity to ensure proper migration to new provider, I requested a full refund for services not utilized After speaking with various unsympathetic persons including individuals from the Billing Department, I was tritely told it would be necessary to attain an in-store credit rather than refund for the approximately $amount remaining from the prorated refund earlier this calendar year I continue to find this extremely unacceptable as GoDaddy showed no attempt to fix my technical nor billing problems, which took more than days Apparently, their only concern was “bleeding me for another $600” rather than providing a refund of my money Shortly thereafter, I moved web hosting for my domain to a much more reliable provider Moreover, was advised to send correspondence to GoDaddy CEO via blakesblog.com website Not surprisingly, no response whatsoever was received! More recently, paid GoDaddy $for a year of auction membership on their website For some unknown reason, I was continually redirected to 'My Products' page rather than auctions After two phone calls to technical support, was informed my account was suspended for not purchasing a prior domain name Explained I had no knowledge of such a transaction and asked why I was not informed of such action Thereafter, a billing supervisor stated we can restore your access for $ Subsequently, told him I was tired of being “nickeled-and-dimed” by GoDaddy, particularly as a long-time customer who obviously spent much money over the years with their company Bottom line, GoDaddy could care less about its customer as attaining the almighty dollar is all they care about! Would definitely tell others to avoid at all costs!
In May of that GoDaddy charged for a service that I requested to be cancelled on 4-21-Their notes clearly stated that I did not want to renew at this time and would call back if something changed Originally, was contacted by this company on 4-21-to inform me that my transaction didn't go through due to a new credit cardI informed the representitive of godaddy that I no longer needed their servicesI informed them that my business was not in operation and that I did not wish to renew my services and I would call them back if things changedUnfortunately, I did not notice that on 4-27-they charged me $for a service that I requested to be cancelled and refused to give my new credit card information to I did notice the charge on 4-18-of $and it prompted me to check my account for the previous yearThat's when I discovered that I was charged after I requested that my account not be renewed Today, I contacted the company and I spoke with a represent
Godaddy offers an email marketing pro program They are misleading and falsly advertising the services They say 5,subscriber limit, but are falsly representing this number The reality is they only allow 5,"Unique" subcribers per month This is not stated anywhere and is misleading I currently have 5,in my list but they wont let me send because they say I went over my "Unique" subscribers Once again, falsly represented and not stated anywhere on godaddy.com
The selected term for domain name and term for hosting registration were set incorrectly (apparently defaulted to a higher number) on the order form during processingTHIS WAS NOT BY USER SELECTIONI wanted one year terms for all products on oder # [redacted] It defaulted after refreshing the page to years for domains and years for hostingI called after the order was placed and the rep said they can't change the order
We noticed Monday A.M(9/19/16) that we weren’t receiving emailsI called in & spoke with someone who said an error was made in the migration process & she would switch the DNS to be 'pointed to Hosted Exchange' instead of [redacted] ***She said the change would take effect in 24-hours & there was nothing she could do to expedite, even though we are a web-based business & were losing business by the minute Tuesday A.M(9/20/16) I didn’t see any resolution & decided to call inThankfully I did because the rep told me that although the DNS had been changed to [redacted] Exchange, the settings were wrong Tuesday through Wednesday A.M(9/21/16) we noticed that a lot of our emails were being bouncedTo give Go Daddy the benefit of the doubt we called the recipients to see if corrections needed to be made to their addressesSince they were correct I called Go Daddy & was told there was an SPF issue that should have been fixed when I called in the first ti
Last year, I purchased a domain name ending in [redacted] After days, I realized that I did not need the domain nameI logged onto my account and noticed that they was NO auto renew button next to the [redacted] for me switch off (please refer attachment as evidence) I have other services that I use with Godaddy and that are NOT on auto renew It was then that my issue of trying to get [redacted] domain cancelled began I made several attempts to call Godaddy billing support NOT to renew the [redacted] Each time was on hold for to minutesMy most recent attempts to call Godaddy to not renew the [redacted] domain were: May 18, May 24, June 7, June 21, June 28, July 7, July 9, Because of the long wait time, I hung upI made an attempt to use their chat support service but the agent online told me that I had called Godaddy directly regarding any billing issues On Thursday, July 26, 2018, I was che
I was told by a go daddy rep I was able to get a credit to my account days later they sent me a email saying to refund or credit was available
I have a very small organic lawn service businessI have just a few customersGoDaddy has precipitated the failure of my businessI made my payment for services in February and for the 2nd year in a row, GoDaddy has taken down my website without any notification Upon calling and talking GoDaddy Rep Danielle, I was told that the website was taken down because the domain had expired, but it was my lucky day because they could recover it That is pure BSThe domain has always been set for auto-renewalGoDaddy sets all purchases for all of their products and services for auto-renewalMy lucky day? GoDaddy has evidently lost their way for they consistently come across as a shady operationAs if that wasn't enough, GoDaddy had the temerity to try and charge me an $recovery fee for the domain name that was set for auto-renewalShady Shady!
It is nearly impossible to figure out what I am paying for the products that I am buying The prices for each product are not listed clearly and easy to understand I can not prove to myself what I am paying for a domain It does not show a list of my product and what I am paying for them They are deliberatly making it as difficult as they can for me to know just what I am paying for what It makes it easy for them to bill for products that I dont need THey did bill me for "online bookeeping" when I did not order it When looking at the exported statement they do not include the item title in that export so I dont know how to see whats what Then their other receipts do not show how long the term is it could be a month or could be a year it just says term Godaddy used to show what I was paying for everything on the products page Now I need to chase it down by number Godaddy also bills by the month but when it renews it is no longer by the month an
Godaddy.com failed to notify me about the upcoming expiration of my domain name on Dec29th 2016, or that the domain name had expiredStrangely enough, the domain name wasn't suppose to expire for another yearsI had picked up this particular domain name about a year priorThe only explanation that makes any sense are the events proceeding the time when my identity was stolenMultiple charges were made on my Godaddy account, and Godaddy proceeded to remove valid purchases as well as invalid purchases from my account This resulted in me losing access to products I actually paid for as well as the cancellation of my web hosting service for another domain nameAfter contacting www.godaddy.com customer support MULTIPLE times regarding the issue surrounding my identity theft and the random purchases made on my account, I was ultimately brushed aside Considering the fact that I didn't have the time, nor the money to battle this out with www.godaddy.com customer support, I ha
Someone Locked my account after I successfully created a new password to my account, After I talked to a representative someone asked a PIN number from my account, I explain that I have password to my account and I do not have PIN number and a representative refused to help and not allow me to log in to my profile and have service that a paid for a whole year Some kind of fraud company creating a jail at their site and stealing real money from costumers that way probably have a spy network and also transmuting personal legal information to a 3rd party and a 3rd party spamming personal email at the time you sleep and not allow you to get confident about your own environment, while someone does that way and breaking personality with a threatI noticed also that many spammers that reproducing a refer emails or referrals are continuing using the same network and environment and after you complain about people at their site refuse to talk about or do not replyI see a lot of negativ
My domains auto-renewed and I was provided with an email outlining the renewal would be occurring on August 9th, The renewal email noticed showed that was $19.99/yr for each one ($x2) I was okay with this price for each However, when the renewal was processed on August 15, they also charged me $for each domain for the Private Domain Registration ($x 2) Private Domain Registration was always offered to me for free in the past and was not listed on my email renewal notice I called GoDaddy on Monday, August 20th, (the first business day after I realized these extra charges) to have the $x(for each domain) reversed and they said they would not That said they could cancel the service if I wanted to get the money back However, I don't want to remove the privacy feature as it's important to me I would have moved to another provider who provides this service for free had I known they were going to charge this fee Now tha
I contracted this company to renew my domain name (of years) this company attempted to do a domain transfer and this company did not adequately contact me to alert me that they were having issues with processing my request the company did not fulfill the request, the domain name expired and I lost it Now I have to buy it back for $from Go Daddy (or one of its shell corporations) This company's representative stated that I was spoken to on 4/27/2015, when I pressed for more evidence, such as what did I say, why wasn't a letter sent to me, why wasn't a voice mail left....the response changed....we do not do that The rep stated that in the ONE attempt I was spoken to, I stated I could not speak- I could not speak I was in a meeting and asked the person to call back Did that individual follow up in such an urgent matter No Now I have lost my domain Whether or not I get satisfaction....from the multitude of complaints about this corporatin...WHY IS it allow
Godaddy sent me an email to renew my URLat $per year( [redacted] ) (Renew Now button) I pushed the button and the price went to $(Bait and Switch) I called Godaddy and they said I must renew for years and pay a privacy fee of $ In September I found that Godaddy had leaked my private email, phone and address to the internet I checked their privacy statement and there is no mention of a fee I called them times and send an email and a letter and have not received a responseThe privacy fees are new and do not protect my privacy Godaddy did call last week for me to buy more products
I am trying to contact the Office of the CEO It seems they have replied to all complaints made by customers on this site So, when you call [redacted] the only people who pick up our SALES and Customer Service (Technical) Funny how the "Operator" feature which they prompt you to chose, just rings all day longI have been a customer of GoDaddy for years and I have an issue and I am being treated unfairly and dismissive I have asked for supervisor's email's, so I can contact them and I am being told they are not allowed to share this informationWhen I called the headquarters number to make a complaint to the Office of the CEO, since the operator does not pick up, I chose Sales You know they will pick up I asked to be transferred to the Office of the CEO and was asked by CS, "why and she would send an email for me" No, this is not customer service I want to speak to the Office of the CEO, end of storySo, I would not use Godaddy ever again and I would recommend finding another hosting company that cares about loyal customers I am being prompted to leave a star-rating for this business I want it to be negative stars I must give it a star to leave review The do not deserve any stars
I tried to not renew a website domain name with Godaddy.com on Dec 26, using the Godaddy online account access The renewal date for the domain name renewal was 1/1/ I have owned the domain name for the for the past years I am no longer using this business name, [redacted] Godaddy.com charged my credit card for a year renewal even though I notified them to not renew When I spoke to their Customer Service representative on 1/10/He said the stop renewal was only for future renewals, years from 1/1/ He said I can not cancel He would cancel may account but I will still be charged $for a website I can't use for years This seems like an abuse of a reasonable charges and the ability to cancel automatic renewals
I have been a customer since the late 80sYou are not training your customer service people correctlyYour supervisor was even worseI have lost time, money, and peace of mind due to technical glitches that are a part of your business MX records working on other email forwards that I got from you as a result of purchasingYou did not fulfill your responsibility
I have upgraded my hosting early on July and the NIGHTMARE startedThe websites would not show, or would point to some different business, or shown as parked Also every few days an old version of the site was uploaded (so I would have to have my developers CONTINUOUSLY UPDATE) as GoDaddy would upload Mar 18, version! IMAGINE THAT! And when you would call them they would try to sell you maleware and SSL (even though I had both) and I was a subject to telemarketing twice a week I can't trust GoDaddy as the issues continuedI have now transferred my services to a different hosting and all of the sudden (SHOCK!) EVERYTHING WORKS! I also want to take my domain names as GoDaddy is tampering with them but I am getting : "Transfer domain away from GoDaddy (disabled) Transfer available on 18-09-05" Holding me hostage for days from the purchase meaning causing CONTINUOUS SEVERE DAMAGE TO MY BUSINESS I am tired of my sites being shown as 'parked' or show steaks
GoDaddy placed a 60-day transfer hold on my domain name after a street address change I contacted GoDaddy requesting removal of this lock, so that I can immediately transfer the domain to BlueHost GoDaddy was contractually required to release this domain within calendar days according to the following ICANN regulations: [redacted] It has been calendar days, and I have not received a response, and the transfer lock remains I have included the email in question below for reference ___________________________________________________________ Email sent to: [email protected] Email sent from: [redacted] ___________________________________________________________ Email Subject: 60-Day Transfer-Lock, Immediate Removal Request Email Body: [redacted] ***, in electronic communication with Godaddy Inc: December 28, To whom it may concern, I recently changed my registrant address from ' [redacted] *
I had domains registered with GoDaddy.comI have been a customer there since Recently, I switched them to auto-renewSomehow, and unbeknownst to me, one of them, [redacted] .com, was put on a 3-year renewal When I got the receipt, it was for $78.85, not the $I’d expected The receipt was dated 01/22/The next day, I used GoDaddy’s chat to inquire and protest the amount billedDuring the chat I was informed the company has a policy that will not let 3-year renewals be reverted back to 1-yearThe representative stated the only way I could get a refund would be to delete the domain GoDaddy’s refund policy states: Products purchased from GoDaddy.com, LLC may be refunded only if cancelled within the following timeframe: Annual Plans+ - Within days of the date of the transaction I preferred not to do any further business with GoDaddy so, not only did I delete that domain, I transferred all domains to another registrar I was well within the days so I i