We apologize for the delay and inconvenience you experienced due to our system conversion. At this time the order has shipped complete. If you would prefer to return the order, please visit the returns portion of our website to create a return label. Please let us know if you have
any additional questions.Best Regards,***TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced due to our recent computer system conversion. We show that of the Majestic Home Plate Tech Fleeces shipped and were received and signed for by people at the front desk. If you look at UPS tracking number
***, you will see that it was delivered on 4/15/and signed for by ***. UPS shipment *** was delivered on 4/21/and signed by ***. We have only charged you $for of the shirts. The others are on back order and will ship on receipt unless you ask us to cancel the remaining shirts.Again, sorry for the delay in getting the order to you.Best regards,*** **Team Express Customer Service
We apologize for the delay and inconvenience you experienced with your orders. At this time I do show that the single bat has shipped via UPS # ***, and your other order has been cancelled and refunded. *** payments is one of our payment methods available. ***
takes the total funds for the order up front and holds them until we have a tracking number for the order, or a cancellation request has been completed. If you are still not seeing the funds for the quantity of bats please let us know. We show it has been released back to *** at this time. Again, we apologize for the delay and inconvenience. Best Regards,***TeamExpress.com Customer Service
Revdex.com:I have reviewed the response made by the business in reference to complaint ID 10563173, and find that this resolution is satisfactory to meRegards, Cathy O'brien
We sincerely apologize for the delay and inconvenience you experienced with your order. This is a duplicate complaint and per your earlier request, we have canceled your order and you have not been charged. If you have any additional questions please let us know.Best
Regards,***TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with this order. At this time a prepaid return label has been sent. Once the product has been returned it will be promptly refunded back to the original payment method use on this order. Please let us know if you
have any additional questions.Best Regards,
***TeamExpress.com Customer Service
We sincerely apologize for the delays and inconvenience you experienced with your orders, due to our recent system conversion. At this time order *** has two items which have been cancelled due to lack of inventory (UA youth jerseys in L, scarlet/white and royal/white). The Badger
youth digital camo short in Lg black/scarlet, badger youth digital camo tee in Lg Sand and the replica youth Henley in Lg Nationals has shipped via UPS tracking # ***. The remaining badger items (youth digital camo tee Lg scarlet, badger digital hook tee youth in Lg black/scarlet and scarlet/scarlet are on backorder. We are expecting the digital camo tee lg scarlet any day now but do not have any expected dates for the remaining items. If you would like to substitute or cancel these items please let us know.In regards to order *** the glove wrap and majestic youth warrior ls wht/blk lg are still on backorder. We are expecting both products to our warehouse any day now. Again, we will keep these items on backorder until we hear from you. Best Regards,***TeamExpress.com Customer Service
Complaint: ***
I am rejecting this response because: I have sent proof of multiple charges being made & have included instructions from my bank on how you can correct this issue days ago, was supposed to receive a call 'right back' but have yet to hear from anyone & nothing has changed with my accountRegards,
*** ***
We sincerely apologize for the delay and inconvenience. At this time the order has shipped with all items except the two pairs of Mizuno shorts. They are currently on backorder. When they arrive they will be shipped promptly. You have not been billed for the shorts that are
on backorder. If you would prefer to cancel or substitute for a different item please let us know.Best Regards,***TeamExpress.com
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Cancel the remaining itemsthank you
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
We apologize Mr*** did not receive the email. A credit card specialist will contact him again within business hours to obtain a different form of payment. Again, if the payment cannot be obtained he will be sent to collections, as he has received the product. Please let us know if you have any additional questions.Best Regards,***TeamExpress.comCustomer Service
We sincerely apologize for the delay and inconvenience you experienced with your order. Unfortunately, due to an extended back order with the manufacturer, it doesn't appear they will be receiving any of the polos that you ordered and they have canceled your order. You have
not been charged. Again, we're very sorry for the issues with your order.Respectfully,***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
We sincerely apologize for the delays and inconvenience you experienced with your order. Our records state the Champro items were cancelled on per your request. You were not charged for the items that were not shipped as we only bill upon shipment. We apologize we were not
able to reached via phone or email. We are currently being inundated with more calls, emails and requests than we can handle. As a result we are expanding our phone system and adding additional staff to better serve our customers. Please let us know if you have any additional questions.Best Regards,***TeamExpress.com Customer Service
Per your request the bat pack has been cancelled from the order. Again, we apologize for the inconvenience. Please let us know if you have any additional questions.Best Regards,***TeamExpress.comCustomer Service
Complaint: ***
I am rejecting this response because:I was told last week by the company through this "Revdex.com" forum that my refund was issued 3/This statement is in your records (Revdex.com) and mineI still have not received a refund as of todayFurthermore, I made dozens of attempts through the company's website to contact themThey repeatedly sent a "form" response with a complaint ticket reference number but NEVER addressed my questions or inquiry directlyThey have chosen however to respond to this forum to address my complaintHad they decided to communicate with me directly we could have avoided all of thisThey could have responded to my emails just as easily as they have to the Revdex.comAll of the BS about the new computer system and phone problems was a total scamEven after I initiated this process, the company has still chosen to not contact me and deal directly withThey only choose to respond through this forumThat is very, very, unethicalHow do you operate a business without answering any phone calls or responding to customer issues? I do not know how to resolve this and get my refundI would like to have the individual from the company who stated that my refund was made on 3/reprimanded because clearly this was a liePlease advise on how to proceed.
Regards,
*** ***
We sincerely apologize for the delays and inconvenience you experienced with this order. At this time the remaining Champro adult pants have been cancelled from the order. They are currently on backorder. The paypal account used for this order was refunded $today for the
pants that were not shipped. You should see the refund within business days. Please let us know if you have any additional questions.Best Regards,***TeamExpress.comCustomer Service
We sincerely apologize for the delays and inconvenience you experienced with this order. At this time the order has been cancelled per your request on 5.14.15. A request was sent to PayPal on notifying them to release the funds back to you. Again, we apologize for the
delay. Please let us know if you have any additional questions.Best Regards,***TeamExpress.comCustomer Service
We apologize for the delay and inconvenience you experienced due to our system conversion. At this time the order has shipped complete. If you would prefer to return the order, please visit the returns portion of our website to create a return label. Please let us know if you have
any additional questions.Best Regards,***TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced due to our recent computer system conversion. We show that of the Majestic Home Plate Tech Fleeces shipped and were received and signed for by people at the front desk. If you look at UPS tracking number
***, you will see that it was delivered on 4/15/and signed for by ***. UPS shipment *** was delivered on 4/21/and signed by ***. We have only charged you $for of the shirts. The others are on back order and will ship on receipt unless you ask us to cancel the remaining shirts.Again, sorry for the delay in getting the order to you.Best regards,*** **Team Express Customer Service
We apologize for the delay and inconvenience you experienced with your orders. At this time I do show that the single bat has shipped via UPS # ***, and your other order has been cancelled and refunded. *** payments is one of our payment methods available. ***
takes the total funds for the order up front and holds them until we have a tracking number for the order, or a cancellation request has been completed. If you are still not seeing the funds for the quantity of bats please let us know. We show it has been released back to *** at this time. Again, we apologize for the delay and inconvenience. Best Regards,***TeamExpress.com Customer Service
Revdex.com:I have reviewed the response made by the business in reference to complaint ID 10563173, and find that this resolution is satisfactory to meRegards, Cathy O'brien
We sincerely apologize for the delay and inconvenience you experienced with your order. This is a duplicate complaint and per your earlier request, we have canceled your order and you have not been charged. If you have any additional questions please let us know.Best
Regards,***TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with this order. At this time a prepaid return label has been sent. Once the product has been returned it will be promptly refunded back to the original payment method use on this order. Please let us know if you
have any additional questions.Best Regards,
***TeamExpress.com Customer Service
We sincerely apologize for the delays and inconvenience you experienced with your orders, due to our recent system conversion. At this time order *** has two items which have been cancelled due to lack of inventory (UA youth jerseys in L, scarlet/white and royal/white). The Badger
youth digital camo short in Lg black/scarlet, badger youth digital camo tee in Lg Sand and the replica youth Henley in Lg Nationals has shipped via UPS tracking # ***. The remaining badger items (youth digital camo tee Lg scarlet, badger digital hook tee youth in Lg black/scarlet and scarlet/scarlet are on backorder. We are expecting the digital camo tee lg scarlet any day now but do not have any expected dates for the remaining items. If you would like to substitute or cancel these items please let us know.In regards to order *** the glove wrap and majestic youth warrior ls wht/blk lg are still on backorder. We are expecting both products to our warehouse any day now. Again, we will keep these items on backorder until we hear from you. Best Regards,***TeamExpress.com Customer Service
Complaint: ***
I am rejecting this response because: I have sent proof of multiple charges being made & have included instructions from my bank on how you can correct this issue days ago, was supposed to receive a call 'right back' but have yet to hear from anyone & nothing has changed with my accountRegards,
*** ***
We sincerely apologize for the delay and inconvenience. At this time the order has shipped with all items except the two pairs of Mizuno shorts. They are currently on backorder. When they arrive they will be shipped promptly. You have not been billed for the shorts that are
on backorder. If you would prefer to cancel or substitute for a different item please let us know.Best Regards,***TeamExpress.com
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Cancel the remaining itemsthank you
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
We apologize Mr*** did not receive the email. A credit card specialist will contact him again within business hours to obtain a different form of payment. Again, if the payment cannot be obtained he will be sent to collections, as he has received the product. Please let us know if you have any additional questions.Best Regards,***TeamExpress.comCustomer Service
We sincerely apologize for the delay and inconvenience you experienced with your order. Unfortunately, due to an extended back order with the manufacturer, it doesn't appear they will be receiving any of the polos that you ordered and they have canceled your order. You have
not been charged. Again, we're very sorry for the issues with your order.Respectfully,***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
We sincerely apologize for the delays and inconvenience you experienced with your order. Our records state the Champro items were cancelled on per your request. You were not charged for the items that were not shipped as we only bill upon shipment. We apologize we were not
able to reached via phone or email. We are currently being inundated with more calls, emails and requests than we can handle. As a result we are expanding our phone system and adding additional staff to better serve our customers. Please let us know if you have any additional questions.Best Regards,***TeamExpress.com Customer Service
Complaint: ***
I am rejecting this response because: refund is INCORRECT AMOUNTI am to get back (+ shipping)This is unbelievable
Regards,
*** ***
Per your request the bat pack has been cancelled from the order. Again, we apologize for the inconvenience. Please let us know if you have any additional questions.Best Regards,***TeamExpress.comCustomer Service
Complaint: ***
I am rejecting this response because:I was told last week by the company through this "Revdex.com" forum that my refund was issued 3/This statement is in your records (Revdex.com) and mineI still have not received a refund as of todayFurthermore, I made dozens of attempts through the company's website to contact themThey repeatedly sent a "form" response with a complaint ticket reference number but NEVER addressed my questions or inquiry directlyThey have chosen however to respond to this forum to address my complaintHad they decided to communicate with me directly we could have avoided all of thisThey could have responded to my emails just as easily as they have to the Revdex.comAll of the BS about the new computer system and phone problems was a total scamEven after I initiated this process, the company has still chosen to not contact me and deal directly withThey only choose to respond through this forumThat is very, very, unethicalHow do you operate a business without answering any phone calls or responding to customer issues? I do not know how to resolve this and get my refundI would like to have the individual from the company who stated that my refund was made on 3/reprimanded because clearly this was a liePlease advise on how to proceed.
Regards,
*** ***
We sincerely apologize for the delays and inconvenience you experienced with this order. At this time the remaining Champro adult pants have been cancelled from the order. They are currently on backorder. The paypal account used for this order was refunded $today for the
pants that were not shipped. You should see the refund within business days. Please let us know if you have any additional questions.Best Regards,***TeamExpress.comCustomer Service
We sincerely apologize for the delays and inconvenience you experienced with this order. At this time the order has been cancelled per your request on 5.14.15. A request was sent to PayPal on notifying them to release the funds back to you. Again, we apologize for the
delay. Please let us know if you have any additional questions.Best Regards,***TeamExpress.comCustomer Service