We sincerely apologize for the delays and inconvenience you experienced with this order. I checked with our accounting department and had
them issue your refund today. Those funds should be back in your account within business day. We apologize for the inconveniences. Please let us know if you have any additional questions.Best regards,***Team ExpressCustomer Service
We sincerely apologize for the delay and inconvenience you experienced with this order. At this time we are not showing we have received the pants back to our warehouse. If you have returned the pants please provide a tracking number so we may better assist you. If you have not
returned the pants please let us know so we may provide a prepaid shipping label at no cost to you. Once the order is received back we will issue the credit for the pants plus the shipping charge. Please let us know if you have any additional questions.Best Regards,***TeamExpress.com Customer Service
We sincerely apologize for the delay in your shipments due to our recent system conversion. I do show both orders are in processing and due to ship in the next day or two. All items are available except for the Nike MVP PRO Metal cleats in size 13. We are expecting those to be
delivered to our warehouse from Nike very soon. As soon as we receive them they will be shipped to you. If you would prefer to substitute or cancel the cleats please let us know. We don't bill your credit card until the items have shipped. However, you may see an authorization hold from when we verified funds were available at the time the order was placed. This typically drops off within 7-business days depending on your bank. Please let us know if you have any questions.Best Regards,*** TeamExpress.com Customer Service
I did receive an email confirmation from team express this morning saying one pair of softball shoes totaling $has been shippedI responded to them and said I had accidentally ordered two pair and was chargedI asked that they credit me $for the other pair that I do not want and has
not shippedThank you for your help with this matterI will send an email when the shoes arrive and if they respond to my message about the second pair of shoes
We sincerely apologize for the delay and inconvenience due to our recent system conversion. I do show that this order was shipped on via UPS tracking # ***. If you would like to return the order please do so for a full refund including your shipping charge. If
you have any additional questions please let us know.Best Regards,***TeamExpress.com Customer Service
Complaint: ***
I am rejecting this response because: I still don't have my refund! They said 3-business daysAfter days contact themI tried that and it put me on hold and said people in front of meI just want my refund.
Regards,
*** ***
We apologize but we are still feeling the effects of our conversion. Is there a specific concern we have not addressed? Please let us know so we may promptly address it. Best Regards,***TeamExpress.comCustomer Service
We sincerely apologize for the delay and inconvenience you experienced with your order. At this time we still have not received the shipment from Champro to fulfill your order. If you would prefer to substitute or cancel the order please let us know. We do not bill for
the items until they are shipped from our warehouse. If you have any additional questions please let us knowBest Regards,***TeamExpress.comCustomer Service
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
We sincerely apologize for the confusion and inconvenience. At this time the hats have been shipped from the manufacturer to our facility. Once they are received they will be promptly shipped out. Again, we apologize for the delay and inconvenience. Please let
us know if you have any additional questions.Best Regards,***TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with your order. At this time I show your order has shipped complete via UPS tracking #***. It was shipped next day air at no cost to you and is scheduled to be delivered today. If you have
any additional questions please let us know.Best Regards,*** TeamExpress.com Customer Service
Complaint: ***
I am rejecting this response because: I still have not received a refund! Any messages sent to Revdex.com could have been sent directly to me
Regards,
*** ***
I would like to re-open Complaint ID: *** that was initially opened on 4/14/through Revdex.comI had requested a refund of $for baseball pants that were not delivered on time (one month after the promised delivery date) and did not fitI had requested the refund several times through emails with NO response backI had also called several times but only got a message or continuous ringingThrough Revdex.com, the company Team Express finally responded and told me to send them back for a refundI sent back the pants through UPS, and through tracking # ***, I can see that the package was delivered on 5/14/I would like to again request the refund of $immediately
Regards,
*** ***
We sincerely apologize for the delay and inconvenience you experienced with your order. At this time we still have not received the shipment from Easton to fulfill your order for the HSadult batting gloves, size small, torque green. If you would prefer to substitute or cancel
the order please let us know. The Easton HSbatting gloves were returned to us and a credit was sitting on your account. I've asked our accounting department to release that credit and put it back on your account. You should see the refund of $within the next couple of business days.Again, we're very sorry for these delays. If you have any additional questions please let us knowBest Regards,***TeamExpress.comCustomer Service
We sincerely apologize for the delay and inconvenience you experienced. We are unable to refund the order, as the payment method used on this order declined preventing us from capturing the funds. Please let us know if you have any additional questions.Best
Regards,***TeamExpress.comCustomer Service
We sincerely apologize. Mr*** is correct that amount should have been refunded to him. It will be refunded today and should be visible on the credit card account within 3-business days. Please let us know if you have any additional questions.Best Regards,***TeamExpress.comCustomer Service
We sincerely apologize for the delays and inconvenience you experienced with these orders. Per your request order *** has been cancelled. Several items had shipped on and 4.1.15. If you would prefer to return these items please do so using a return label from our
customer service page. Order *** was shipped complete on via UPS tracking # ***. Please let us know if you have any additional questions.Best Regards,***TeamExpress.com Customer Service
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** *** This response will be satisfactory when I know my order is canceled and the phones are fixed I no longer need the bag and was not notified that it was back orderedPlease cancel this order and contact me to let me know
We do show an order was placed on for two evoshield wrist guards. The royal size medium guard was shipped on via UPS tracking # ***. You were billed $for the product and shipping for the single guard. I have cancelled the
remaining guard in royal small at this time. You were never charged for the item as it wasn't shipped. An authorization hold may have been present on your account after the order was placed. The hold is to verify the card is valid, but the funds were not removed from you account. If you have any additional questions please let us know.Best Regards,***TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced, due to our recent system conversion. We appreciate your patience and understanding as we work to return to our shipping and service standards. I've had our returns department watching out for the helmet, but
they haven't seen it come in yet. If you will provide me with the tracking information for the return, we will look and see who/when it was signed for. If it was signed by one of our employees, we will go ahead and issue the refund right away. Please email me the tracking number and I'll follow up with you on the return. You can send that to ***@teamexpress.com.We appreciate your patience and understanding as we work to return to our customer service and shipping standards. Please let us know if you have any additional questions.Best Regards,***TeamExpress.comCustomer Service
We sincerely apologize for the delays and inconvenience you experienced with this order. I checked with our accounting department and had
them issue your refund today. Those funds should be back in your account within business day. We apologize for the inconveniences. Please let us know if you have any additional questions.Best regards,***Team ExpressCustomer Service
We sincerely apologize for the delay and inconvenience you experienced with this order. At this time we are not showing we have received the pants back to our warehouse. If you have returned the pants please provide a tracking number so we may better assist you. If you have not
returned the pants please let us know so we may provide a prepaid shipping label at no cost to you. Once the order is received back we will issue the credit for the pants plus the shipping charge. Please let us know if you have any additional questions.Best Regards,***TeamExpress.com Customer Service
We sincerely apologize for the delay in your shipments due to our recent system conversion. I do show both orders are in processing and due to ship in the next day or two. All items are available except for the Nike MVP PRO Metal cleats in size 13. We are expecting those to be
delivered to our warehouse from Nike very soon. As soon as we receive them they will be shipped to you. If you would prefer to substitute or cancel the cleats please let us know. We don't bill your credit card until the items have shipped. However, you may see an authorization hold from when we verified funds were available at the time the order was placed. This typically drops off within 7-business days depending on your bank. Please let us know if you have any questions.Best Regards,*** TeamExpress.com Customer Service
I did receive an email confirmation from team express this morning saying one pair of softball shoes totaling $has been shippedI responded to them and said I had accidentally ordered two pair and was chargedI asked that they credit me $for the other pair that I do not want and has
not shippedThank you for your help with this matterI will send an email when the shoes arrive and if they respond to my message about the second pair of shoes
We sincerely apologize for the delay and inconvenience due to our recent system conversion. I do show that this order was shipped on via UPS tracking # ***. If you would like to return the order please do so for a full refund including your shipping charge. If
you have any additional questions please let us know.Best Regards,***TeamExpress.com Customer Service
Complaint: ***
I am rejecting this response because: I still don't have my refund! They said 3-business daysAfter days contact themI tried that and it put me on hold and said people in front of meI just want my refund.
Regards,
*** ***
We apologize but we are still feeling the effects of our conversion. Is there a specific concern we have not addressed? Please let us know so we may promptly address it. Best Regards,***TeamExpress.comCustomer Service
We sincerely apologize for the delay and inconvenience you experienced with your order. At this time we still have not received the shipment from Champro to fulfill your order. If you would prefer to substitute or cancel the order please let us know. We do not bill for
the items until they are shipped from our warehouse. If you have any additional questions please let us knowBest Regards,***TeamExpress.comCustomer Service
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
We sincerely apologize for the confusion and inconvenience. At this time the hats have been shipped from the manufacturer to our facility. Once they are received they will be promptly shipped out. Again, we apologize for the delay and inconvenience. Please let
us know if you have any additional questions.Best Regards,***TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with your order. At this time I show your order has shipped complete via UPS tracking #***. It was shipped next day air at no cost to you and is scheduled to be delivered today. If you have
any additional questions please let us know.Best Regards,*** TeamExpress.com Customer Service
Complaint: ***
I am rejecting this response because: I still have not received a refund! Any messages sent to Revdex.com could have been sent directly to me
Regards,
*** ***
I would like to re-open Complaint ID: *** that was initially opened on 4/14/through Revdex.comI had requested a refund of $for baseball pants that were not delivered on time (one month after the promised delivery date) and did not fitI had requested the refund several times through emails with NO response backI had also called several times but only got a message or continuous ringingThrough Revdex.com, the company Team Express finally responded and told me to send them back for a refundI sent back the pants through UPS, and through tracking # ***, I can see that the package was delivered on 5/14/I would like to again request the refund of $immediately
Regards,
*** ***
We sincerely apologize for the delay and inconvenience you experienced with your order. At this time we still have not received the shipment from Easton to fulfill your order for the HSadult batting gloves, size small, torque green. If you would prefer to substitute or cancel
the order please let us know. The Easton HSbatting gloves were returned to us and a credit was sitting on your account. I've asked our accounting department to release that credit and put it back on your account. You should see the refund of $within the next couple of business days.Again, we're very sorry for these delays. If you have any additional questions please let us knowBest Regards,***TeamExpress.comCustomer Service
We sincerely apologize for the delay and inconvenience you experienced. We are unable to refund the order, as the payment method used on this order declined preventing us from capturing the funds. Please let us know if you have any additional questions.Best
Regards,***TeamExpress.comCustomer Service
We sincerely apologize. Mr*** is correct that amount should have been refunded to him. It will be refunded today and should be visible on the credit card account within 3-business days. Please let us know if you have any additional questions.Best Regards,***TeamExpress.comCustomer Service
We sincerely apologize for the delays and inconvenience you experienced with these orders. Per your request order *** has been cancelled. Several items had shipped on and 4.1.15. If you would prefer to return these items please do so using a return label from our
customer service page. Order *** was shipped complete on via UPS tracking # ***. Please let us know if you have any additional questions.Best Regards,***TeamExpress.com Customer Service
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** *** This response will be satisfactory when I know my order is canceled and the phones are fixed I no longer need the bag and was not notified that it was back orderedPlease cancel this order and contact me to let me know
We do show an order was placed on for two evoshield wrist guards. The royal size medium guard was shipped on via UPS tracking # ***. You were billed $for the product and shipping for the single guard. I have cancelled the
remaining guard in royal small at this time. You were never charged for the item as it wasn't shipped. An authorization hold may have been present on your account after the order was placed. The hold is to verify the card is valid, but the funds were not removed from you account. If you have any additional questions please let us know.Best Regards,***TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced, due to our recent system conversion. We appreciate your patience and understanding as we work to return to our shipping and service standards. I've had our returns department watching out for the helmet, but
they haven't seen it come in yet. If you will provide me with the tracking information for the return, we will look and see who/when it was signed for. If it was signed by one of our employees, we will go ahead and issue the refund right away. Please email me the tracking number and I'll follow up with you on the return. You can send that to ***@teamexpress.com.We appreciate your patience and understanding as we work to return to our customer service and shipping standards. Please let us know if you have any additional questions.Best Regards,***TeamExpress.comCustomer Service