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Reviews Appliance Installation Team Express

Team Express Reviews (1113)

We sincerely apologize for any confusion. Our records do show a refund has been completed. Please let us know if you have any additional questions.Best Regards,***TeamExpress.com Customer Service

Revdex.com:I accept ONLY due to the fact that I was reimbursed, finallyYour business practices are very poor and questionableI do not understand why you would not deal directly with me, we could have avoided resolving this using a 3rd partyI also do not like the fact the one of your employees lied to me about issuing a refund on 3/Again, this gives the impression that your business is very unprofessional and/or very unethical
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

We sincerely apologize for the delay and inconvenience you experienced with your order. We have placed a claim for the lost order and have put in a replacement order for the Brett Bros necklace. That should be shipped out to you within the next few days. It'll come via UPS Ground
delivery.Again, we're very sorry for the delay in getting your order to you.Best regards,Lynn

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

We sincerely apologize for the delay and inconvenience you experienced due to our recent system conversion. We appreciate your patience and understanding as we work to return to our shipping and service standards. I understand from the sales rep, *** ***, that you have spoken
with him and worked out the issue with the back order on the cleats you ordered. We appreciate your patience and understanding as we work to return to our customer service and shipping standards. Please let us know if you have any additional questions.Best Regards,***TeamExpress.comCustomer Service

***We sincerely apologize for the delay and inconvenience you experienced with your order. At this time we still have not received the shipment from Nike to fulfill your order. At this time we have upgraded the shipping to 2nd day airat no charge. If you
would prefer to substitute or cancel the order please let us know. If you have any additional questions please let us know.Best Regards*** Customer Service

We sincerely apologize for the delay and inconvenience you experienced due to our system conversion. Per the customers request on via phone the order has been cancelled. Please let us know if you have any additional questions.Best Regards,***TeamExpress.com Customer Service

We sincerely apologize for the delay and inconvenience you experienced with your order. Per your request, we have canceled your order and you have not been charged. We only charge for items when they ship out, and since the necklaces didn't ship, we never charged you for
them. If you have any additional questions please let us know.Best Regards,***TeamExpress.comCustomer Service

We sincerely apologize for the delay and inconvenience you experienced with this order. At this time the order has been cancelled per your request and a refund of $has been applied to your PayPal account. The refund should be visible within 3-business days. If it does not
appear in that timeframe please let us know so we can contact PayPal. If you have any additional questions please let us know.Best Regards,*** TeamExpress.com Customer Service

From: *** *** [mailto:***@yahoo.com] Sent: Tuesday, March 31, 2:PM To: *** *** Subject: Re: Revdex.com - You have a New Message from Revdex.com Regarding Complaint #*** The link is still sending me to a secure login page and asking me for a passwordI got the message and appreciate you helping me with thisI am fine with baseball express sending the gloves once they come inI am glad to finally have some kind of resolution to this matter Thank you so much for your assistanceIt has been a huge help. *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

We sincerely apologize for the delay and inconvenience you experienced due to our system conversion. We are only showing charges for the amount of $for the items shipped. Can you please provide a copy of the transaction numbers so we may better trace and correct this
issue? If multiple charges have been added to your account we will get it corrected right away.Best Regards,*** TeamExpress.com Customer Service

We sincerely apologize for the delay and inconvenience you experienced with your order. Per your request, we have canceled your order and refunded your PayPal account. If you have any additional questions please let us know.Best Regards,***TeamExpress.comCustomer Service

We sincerely apologize for the delay and inconvenience you experienced, due to our recent system conversion. We appreciate your patience and understand as we work to return to our shipping and service standards. At this time the remaining items have been cancelled per your
request. You were not billed for the items that didn't ship, however, you may have seen an authorization hold at the time the order was placed. This is simply to verify the card is valid. If the hold is still on your account please let us know. Best Regards,***TeamExpress.com Customer Service

We sincerely apologize for the delays and inconvenience you experienced. Per your request the order has been cancelled. The order was not billed to the card, as we only bill upon shipment. Please let us know if you have any additional questions.Best
Regards,***TeamExpress.comCustomer Service

We apologize you are still not seeing the refund. After further investigation with our accounting department it appears you were never charged for the items. Please see the attached image showing you were not charged but the authorization was applied to the account when the order was placed. Please let us know if you have any additional questions.Best Regards,***TeamExpress.com Customer Service

We did experience an issue during our software conversion where some orders shipped out yet were unpaid. Mr***'s orders was one of those. He currently owes us $for merchandise that was shipped and not paid for. We've reached out to him via email asking he provide us with a credit card as the one we had on file declined when we ran it after the problem was discovered. If we don't hear from Mr***, his account will be turned over to collections.Best regards,*** **Team Express Customer Service

We sincerely apologize for the delays and inconvenience you experienced with this order. At this time the final item has been cancelled from the order. We have also reversed the second charge on the account. These should both be visible back to the credit card within business
days. Please let us know if you have any additional questions. Best Regards,***TeamExpress.com Customer Service

I apologize for the confusion. The Badger arm sleeve and the Mueller tape are still on back order. You haven't yet been charged for those two items. If you would like us to cancel the remaining back ordered items, please let us know and we can do so. Otherwise, we'll ship them on receipt and charge once they ship out.Thanks again for you patience and understanding.Regards,***Teamexpress.com Customer Service

Good morning, My complaint is not resolvedI had waited for a refund, which they finally refunded PARTIALLY this weekThey had said they'd refund the product AND shipping and they only refunded the product priceI need a refund for the shipping as well. Please reopen this case! thank you, *** *** ***@gmail.com

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