We apologize we have not been able to be reached due to our system conversion. We are still in business and actively working to return to our shipping timeframes and customer service wait times of less than minutes. Unfortunately, we do not offer exchanges. Once the shoes
have been located, they will be refunded back to the payment method used on the original order. If it is possible to get a tracking number it could assist in expediting the refund. Again, we apologize for the delays and inconvenience. Please let us know if you have any additional questions.Best Regards,*** TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with your order. I do see the credit pending on your account and I've asked my accounting department to refund this back to you today. You should see those funds in the next day or so. Again, we are very sorry
for this delay in refunding your money.Best regards,*** **?
We sincerely apologize for the delays and inconvenience you experienced with this order. At this time the order has been cancelled per your request on 5.14.15. A request was sent to PayPal on notifying them to release the funds back to you. Again, we apologize for the
delay. Please let us know if you have any additional questions.Best Regards,***TeamExpress.comCustomer Service
We sincerely apologize for the delay and inconvenience. At this time you order has been cancelled per your request. We only bill for items when they are shipped from our warehouse. You should have been charged $for the Nike sliders. If you have any other charges please
let us knowBest Regards,***TeamExpress.com Customer Service
We sincerely apologize for the delays and inconvenience you experienced with this order. At this time the Mizuno shoes have been cancelled, a refund will be generated in the amount of $to your Amazon account within business days. The refund for the returned items was issued on
4.22.15. Please let us know if you have any additional questions.Best Regards,***TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced due to our recent system conversion. We appreciate your patience and understanding as we work to return to our shipping and service standards. We are placing a new order for you, at no cost to you, and will be
shipping out a replacement pair of batting gloves via expedited shipping. We appreciate your patience and understanding as we work to return to our customer service and shipping standards. Please let us know if you have any additional questions.Best Regards,***TeamExpress.comCustomer Service
We sincerely apologize for the delays and inconvenience you experienced with this order. At this time the remaining Champro adult pants have been cancelled from the order. They are currently on backorder. The paypal account used for this order was refunded $today for the
pants that were not shipped. You should see the refund within business days. Please let us know if you have any additional questions.Best Regards,***TeamExpress.comCustomer Service
We sincerely apologize for the delays and inconvenience you have experienced with your order, due to our recent system conversion. The only order I show you is dated 2.26.15, if you have another older order please let us know. Your shoes are currently in processing and should ship within
the next 1-business days. You were not billed for the shoes at the time the order was placed. That is an authorization hold to verify the funds were available. It should have dropped off by now but if it is still showing please let us know. Please let us know if you have any additional questions.Best Regards,***TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with this order. The refund was issued back to the account today. We apologize as we are currently being inundated with more calls, and emails than we can return in a timely manner. All efforts are being made to
return to our service standards of same day shipping for in stock products, and less than minute hold time. We appreciate your business. Please let us know if you have any additional questions.Best Regards,***TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with this order. At this time you have been refunded $for the items you did not receive, the umpire brush and two titanium bracelets. Please let us know if you have any additional questions.Best Regards,***TeamExpress.comCustomer Service
Complaint: ***
I am rejecting this response because: I have contacted this number several times as I did today only to get disconnected and never even to get to talk to someone. If by chance I do get through I only get a recording and then the phone line rings endlessly after I make all my selections. I was only delivered one bucket of balls so I suggest that Team Express go ahead and contact UPS.
Regards,
*** ***
Complaint: ***
I am rejecting this response because: Your response stated that the remaining items are finally in stock, when your website showed they have been in stock I tried calling and emailing multiple times with zero response I still have not received any of the items I ordered yet although UPS shows it should be delivered on 4/8/ I will not accept any response until I receive my entire order
Regards,
*** ***
We apologize for the confusion, but we are not selling the same product at a higher price. The item Mr*** originally order is item # *** and was a closeout from Louisville. It was discontinued and limited stock was available. We were notified from Louisville this specific item was no longer available, and had to cancel the orderThe item listed on the link provided in this claim is for item # *** and is a new product. We did notify Mr*** via email offering a discount on his next order as the product was no longer available, and will be happy to apply the discount offered in his email to this product if he would like. Please let us know if you have any additional questions.Best Regards,***TeamExpress.comCustomer Service
We sincerely apologize for the delay and inconvenience you experienced with your order. At this time we still have not received the shipment from New Balance and Badger to fulfill your order. If you would prefer to substitute or cancel the order please let us know. We do not
bill for the items until they are shipped from our warehouse. If you have any additional questions please let us knowBest Regards,***Teamexpress.com Customer Service
We sincerely apologize for the delays and inconvenience due to our system upgrade. At this time your order has been shipped complete via UPS tracking # ***. If you have any additional questions please let us know.Best Regards,***TeamExpress.com Customer Service
We apologize for the inconvenience. However, we do not show any orders for a *** ***. Please provide additional information so we may better assist youBest Regards,***TeamExpress.comCustomer Service
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
Tim Campbell
Thank you for your prompt response. Yes, I would like to re-open complaint ID ***. Team Express has not met any attempt to resolve this matter. I am presuming they are headed for bankruptcy with their actions. My order # *** which you have on file as originally purchased in February has continued not to have been shipped to my residence. *** *** who is the last person I have spoken too assured me prior to April 15th that I should have my order and if not, he would be in "constant communication with me along the way." It's been another month since we spoke and still nothing I am over and done with their shady business practices and at this point want my charge of $credited back to my account asap. Thank you so much *** ***
I just wanted to let you know that I do not consider this closed yet as I have not had my money refunded back to meTeam express did respond with a shipping label which I have used and now waiting for my refund#*** *** ***
We apologize we have not been able to be reached due to our system conversion. We are still in business and actively working to return to our shipping timeframes and customer service wait times of less than minutes. Unfortunately, we do not offer exchanges. Once the shoes
have been located, they will be refunded back to the payment method used on the original order. If it is possible to get a tracking number it could assist in expediting the refund. Again, we apologize for the delays and inconvenience. Please let us know if you have any additional questions.Best Regards,*** TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with your order. I do see the credit pending on your account and I've asked my accounting department to refund this back to you today. You should see those funds in the next day or so. Again, we are very sorry
for this delay in refunding your money.Best regards,*** **?
We sincerely apologize for the delays and inconvenience you experienced with this order. At this time the order has been cancelled per your request on 5.14.15. A request was sent to PayPal on notifying them to release the funds back to you. Again, we apologize for the
delay. Please let us know if you have any additional questions.Best Regards,***TeamExpress.comCustomer Service
We sincerely apologize for the delay and inconvenience. At this time you order has been cancelled per your request. We only bill for items when they are shipped from our warehouse. You should have been charged $for the Nike sliders. If you have any other charges please
let us knowBest Regards,***TeamExpress.com Customer Service
We sincerely apologize for the delays and inconvenience you experienced with this order. At this time the Mizuno shoes have been cancelled, a refund will be generated in the amount of $to your Amazon account within business days. The refund for the returned items was issued on
4.22.15. Please let us know if you have any additional questions.Best Regards,***TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced due to our recent system conversion. We appreciate your patience and understanding as we work to return to our shipping and service standards. We are placing a new order for you, at no cost to you, and will be
shipping out a replacement pair of batting gloves via expedited shipping. We appreciate your patience and understanding as we work to return to our customer service and shipping standards. Please let us know if you have any additional questions.Best Regards,***TeamExpress.comCustomer Service
We sincerely apologize for the delays and inconvenience you experienced with this order. At this time the remaining Champro adult pants have been cancelled from the order. They are currently on backorder. The paypal account used for this order was refunded $today for the
pants that were not shipped. You should see the refund within business days. Please let us know if you have any additional questions.Best Regards,***TeamExpress.comCustomer Service
We sincerely apologize for the delays and inconvenience you have experienced with your order, due to our recent system conversion. The only order I show you is dated 2.26.15, if you have another older order please let us know. Your shoes are currently in processing and should ship within
the next 1-business days. You were not billed for the shoes at the time the order was placed. That is an authorization hold to verify the funds were available. It should have dropped off by now but if it is still showing please let us know. Please let us know if you have any additional questions.Best Regards,***TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with this order. The refund was issued back to the account today. We apologize as we are currently being inundated with more calls, and emails than we can return in a timely manner. All efforts are being made to
return to our service standards of same day shipping for in stock products, and less than minute hold time. We appreciate your business. Please let us know if you have any additional questions.Best Regards,***TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with this order. At this time you have been refunded $for the items you did not receive, the umpire brush and two titanium bracelets. Please let us know if you have any additional questions.Best Regards,***TeamExpress.comCustomer Service
Complaint: ***
I am rejecting this response because: I have contacted this number several times as I did today only to get disconnected and never even to get to talk to someone. If by chance I do get through I only get a recording and then the phone line rings endlessly after I make all my selections. I was only delivered one bucket of balls so I suggest that Team Express go ahead and contact UPS.
Regards,
*** ***
Complaint: ***
I am rejecting this response because: Your response stated that the remaining items are finally in stock, when your website showed they have been in stock I tried calling and emailing multiple times with zero response I still have not received any of the items I ordered yet although UPS shows it should be delivered on 4/8/ I will not accept any response until I receive my entire order
Regards,
*** ***
We apologize for the confusion, but we are not selling the same product at a higher price. The item Mr*** originally order is item # *** and was a closeout from Louisville. It was discontinued and limited stock was available. We were notified from Louisville this specific item was no longer available, and had to cancel the orderThe item listed on the link provided in this claim is for item # *** and is a new product. We did notify Mr*** via email offering a discount on his next order as the product was no longer available, and will be happy to apply the discount offered in his email to this product if he would like. Please let us know if you have any additional questions.Best Regards,***TeamExpress.comCustomer Service
We sincerely apologize for the delay and inconvenience you experienced with your order. At this time we still have not received the shipment from New Balance and Badger to fulfill your order. If you would prefer to substitute or cancel the order please let us know. We do not
bill for the items until they are shipped from our warehouse. If you have any additional questions please let us knowBest Regards,***Teamexpress.com Customer Service
We sincerely apologize for the delays and inconvenience due to our system upgrade. At this time your order has been shipped complete via UPS tracking # ***. If you have any additional questions please let us know.Best Regards,***TeamExpress.com Customer Service
We apologize for the inconvenience. However, we do not show any orders for a *** ***. Please provide additional information so we may better assist youBest Regards,***TeamExpress.comCustomer Service
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
Tim Campbell
Thank you for your prompt response. Yes, I would like to re-open complaint ID ***. Team Express has not met any attempt to resolve this matter. I am presuming they are headed for bankruptcy with their actions. My order # *** which you have on file as originally purchased in February has continued not to have been shipped to my residence. *** *** who is the last person I have spoken too assured me prior to April 15th that I should have my order and if not, he would be in "constant communication with me along the way." It's been another month since we spoke and still nothing I am over and done with their shady business practices and at this point want my charge of $credited back to my account asap. Thank you so much *** ***
I just wanted to let you know that I do not consider this closed yet as I have not had my money refunded back to meTeam express did respond with a shipping label which I have used and now waiting for my refund#*** *** ***
My case has not been resolvedAs of today, 5/30/15, I have yet to receive a check as promised*** ***