We apologize for any miscommunication - the promotion details are visible on the home page of all of our websites. We appreciate the feedback, and will pass it along to the necessary parties. Please let us know if there is anything further we can clarify, or assist Mr. * with. Best Regards, [redacted]TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with your order, due to our recent system conversion. At this time I do see a credit balance pending on your account. I have instructed my accounting department to refund that balance back to your original form of...
payment. You should see that refund within the next couple of business days. We apologize for the lack of communication, we are currently being inundated with more phone calls, emails and requests than we can handle. We are diligently working to rectify the situation for all our customers. We appreciate your patience and understanding as we work to return to our normal customer service and shipping standards. Please let us know if you have any additional questions.Best Regards,
[redacted] TeamExpress.com Customer Service
We sincerely apologize for the delay. At this time a refund has been issued for the 3 bats, two that were returned to us via the prepaid labels we issue and the one item not received. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.comCustomer...
We apologize for the delays and inconvenience. Per the customers request order [redacted] has been cancelled. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.com Customer Service
Please feel free to return the bat using a label created from the returns page of our site, if you would prefer a refund. Best Regards,[redacted] TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced. At this time the backorder has been cancelled per your request. Can you please provide additional information regarding the damage to the Champro pants? If possible, please provide photos attached to this claim...
to help us expedite the claim. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.comCustomer Service
We sincerely apologize for the delay and inconvenience. At this time the refund has been issued back to your account. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.comCustomer Service
We sincerely apologize for the confusion. Per our records the refund was issued on 5.20.15 in the amount of $22.90. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.com Customer Service
We sincerely apologize for the delays and inconvenience you experienced with this order. At this time we do not have the bat available in the size you requested. As a result the order has been cancelled. We apologize for the inconvenience. Please let us know if you have any...
additional questions.Best Regards,[redacted]TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with this order. Unfortunately, the remaining 3 items on the order was currently back ordered. We are expecting each of the products to arrive any day. If you would prefer to substitute or cancel any portion of...
the order please let us know. Again, we sincerely apologize for the delay. Best Regards,[redacted]TeamExpress.com Customer Service
We apologize the resolution was not satisfactory. However, we are unable to ship something we do not have from Nike. We are still waiting on the cleats to arrive from Nike. If you would prefer to cancel the order please let us know. The order has already been upgraded to expedited shipping at no additional cost. Best Regards,[redacted] TeamExpress.com Customer Service
We apologize for the confusion. But our records do not show a refund is owed at this time. Please provide the statements from the bank to better assist us if you believe a refund is still owed. Best Regards,[redacted]TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced due to our system conversion. Our records show a refund for both items was issued on 3.16.15. If you still not seeing the refund on your account please let us know.Best Regards,[redacted]TeamExpress.com Customer Service
We sincerely apologize for the delay in getting that refund done. It appears the money was put back onto your PayPal account on 5/13/15. If that is not the case, please let us know.Again, very sorry for this delay.Best,[redacted]Team Express Customer Service
We sincerely apologize for the delays and inconvenience you experienced with this order. At this time the refund has been processed back to the card, including the shipping charges. It should be visible on the credit card account within 5 business days. Please let us know if you...
have any additional questions.Best Regards,[redacted]TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with this order. At this time you have been refunded $216.37 back to the original form of payment used on the order. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.comCustomer...
The customer input the incorrect address in her online order (number [redacted]) and the shipment was returned to the manufacturer. When the customer contacted us inquiring about her order, we discovered she had input the incorrect address on her original order and that the shoes were returned...
to Nike. We placed a replacement order ([redacted]) at no cost to the customer and shipped them out to the correct address - they are showing out for delivery today and the customer will have them on 3/31/15. We are waiting on a credit memo from Nike for the original pair that was sent back to them.This customer's issue should be resolved once the shoes are delivered today. Best regards,[redacted]Teamexpress.com Customer Service
Checking back in to make sure you received my response and information to forward to Team Express. I checked back in with my case and noticed that Revdex.com says my complaint is resolved again, which it is not. I have responded to the email from [redacted], Team Express, cover letter, plus documentation that she requested, attachments. I sent this information to you since she did not provide me with an email or an address to send to her directly. Can you please once again follow up with this. I am more than frustrated with this entire situation and would simply like to get my refund. PLEASE help me to finish this PLEASE!!!!!!!! Thank you, [redacted]
We sincerely apologize for the delay and inconvenience you experienced with this order. At this time our records show both pairs of shoes have been shipped and are due to be delivered on Monday 4.27.15 via UPS tracking # [redacted] and [redacted]. Please let us know...
if you have any additional questions.Best Regards,[redacted]TeamExpress.com Customer Service
We apologize for any miscommunication - the promotion details are visible on the home page of all of our websites. We appreciate the feedback, and will pass it along to the necessary parties. Please let us know if there is anything further we can clarify, or assist Mr. * with. Best Regards, [redacted]TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with your order, due to our recent system conversion. At this time I do see a credit balance pending on your account. I have instructed my accounting department to refund that balance back to your original form of...
payment. You should see that refund within the next couple of business days. We apologize for the lack of communication, we are currently being inundated with more phone calls, emails and requests than we can handle. We are diligently working to rectify the situation for all our customers. We appreciate your patience and understanding as we work to return to our normal customer service and shipping standards. Please let us know if you have any additional questions.Best Regards,
[redacted] TeamExpress.com Customer Service
We sincerely apologize for the delay. At this time a refund has been issued for the 3 bats, two that were returned to us via the prepaid labels we issue and the one item not received. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.comCustomer...
Service
We apologize for the delays and inconvenience. Per the customers request order [redacted] has been cancelled. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.com Customer Service
Please feel free to return the bat using a label created from the returns page of our site, if you would prefer a refund. Best Regards,[redacted] TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced. At this time the backorder has been cancelled per your request. Can you please provide additional information regarding the damage to the Champro pants? If possible, please provide photos attached to this claim...
to help us expedite the claim. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.comCustomer Service
We sincerely apologize for the delay and inconvenience. At this time the refund has been issued back to your account. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.comCustomer Service
Thank you for your prompt action. This situation has been resolved to satisfaction as Team Express issued me a credit for $20.85. Sincerely,[redacted]
We sincerely apologize for the confusion. Per our records the refund was issued on 5.20.15 in the amount of $22.90. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.com Customer Service
We sincerely apologize for the delays and inconvenience you experienced with this order. At this time we do not have the bat available in the size you requested. As a result the order has been cancelled. We apologize for the inconvenience. Please let us know if you have any...
additional questions.Best Regards,[redacted]TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with this order. Unfortunately, the remaining 3 items on the order was currently back ordered. We are expecting each of the products to arrive any day. If you would prefer to substitute or cancel any portion of...
the order please let us know. Again, we sincerely apologize for the delay. Best Regards,[redacted]TeamExpress.com Customer Service
We apologize the resolution was not satisfactory. However, we are unable to ship something we do not have from Nike. We are still waiting on the cleats to arrive from Nike. If you would prefer to cancel the order please let us know. The order has already been upgraded to expedited shipping at no additional cost. Best Regards,[redacted] TeamExpress.com Customer Service
We apologize for the confusion. But our records do not show a refund is owed at this time. Please provide the statements from the bank to better assist us if you believe a refund is still owed. Best Regards,[redacted]TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced due to our system conversion. Our records show a refund for both items was issued on 3.16.15. If you still not seeing the refund on your account please let us know.Best Regards,[redacted]TeamExpress.com Customer Service
We sincerely apologize for the delay in getting that refund done. It appears the money was put back onto your PayPal account on 5/13/15. If that is not the case, please let us know.Again, very sorry for this delay.Best,[redacted]Team Express Customer Service
We sincerely apologize for the delays and inconvenience you experienced with this order. At this time the refund has been processed back to the card, including the shipping charges. It should be visible on the credit card account within 5 business days. Please let us know if you...
have any additional questions.Best Regards,[redacted]TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with this order. At this time you have been refunded $216.37 back to the original form of payment used on the order. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.comCustomer...
Service
The customer input the incorrect address in her online order (number [redacted]) and the shipment was returned to the manufacturer. When the customer contacted us inquiring about her order, we discovered she had input the incorrect address on her original order and that the shoes were returned...
to Nike. We placed a replacement order ([redacted]) at no cost to the customer and shipped them out to the correct address - they are showing out for delivery today and the customer will have them on 3/31/15. We are waiting on a credit memo from Nike for the original pair that was sent back to them.This customer's issue should be resolved once the shoes are delivered today. Best regards,[redacted]Teamexpress.com Customer Service
Checking back in to make sure you received my response and information to forward to Team Express. I checked back in with my case and noticed that Revdex.com says my complaint is resolved again, which it is not. I have responded to the email from [redacted], Team Express, cover letter, plus documentation that she requested, attachments. I sent this information to you since she did not provide me with an email or an address to send to her directly. Can you please once again follow up with this. I am more than frustrated with this entire situation and would simply like to get my refund. PLEASE help me to finish this PLEASE!!!!!!!! Thank you, [redacted]
We sincerely apologize for the delay and inconvenience you experienced with this order. At this time our records show both pairs of shoes have been shipped and are due to be delivered on Monday 4.27.15 via UPS tracking # [redacted] and [redacted]. Please let us know...
if you have any additional questions.Best Regards,[redacted]TeamExpress.com Customer Service