We sincerely apologize for the delays and inconvenience you have experienced due to our recent system conversion At this time I show we have credited you back, in two different credits for the amounts of $and $ You should be able to see both credits within 1-business days If you do receive the credits please let us know so we can verify with your bank Again, we apologize for the inconvenience Please let us know if you have any additional questions.Best Regards, [redacted] TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience due to our system conversion Your order was shipped via UPS tracking # [redacted] on If you would prefer to return the shoes for a refund please visit the returns section of our website to create a return label Please let us know if you have any additional questions.Best Regards, [redacted] TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with this order At this time the refund has been processed back to the card used on this order The refund should be visible on the account within business days Please let us know if you have any additional questions.Best Regards, [redacted] TeamExpress.com Customer Service
We sincerely apologize for any confusion regarding this order However, our records indicate that Ms [redacted] has placed several orders with us since the order on including an order on This order had several calls from Ms [redacted] to verify credit card information prior to processing At that time we were not notified that the shoes were incorrect, nor have we been notified prior to this notice We are happy to accept the shoes back for a full refund Please visit our returns page to create a label Once the shoes are returned back to us a refund will be processed Please let us know if you have any additional questions.Best Regards, [redacted] TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with your order Per your request, we have canceled your order and your account has been refunded If you have any additional questions please let us know.Best Regards,***Teamexpress.com Customer Service?
We sincerely apologize for the delays and inconvenience At this time the unshipped portion of the order has been cancelled The items shipped are the Reebok Zig Jr, Champro belts and the Champor pants If you would prefer to return any of these items please visit the returns portion of our website to generate a shipping return label Please let us know if you have any additional questions.Best Regards, [redacted] TeamExpress.com Customer Service
Attached is a copy of the refund transaction applied to Mr***'s account Please let us know if you have any additional questions.Best Regards, [redacted] TeamExpress.com Customer Service
Per your request the order has been cancelled We authorize the payment method when an order is placed However, we don't capture the funds from your bank until the order has shipped with a tracking number If you have any additional questions please let us know.Best Regards, [redacted] TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience with your order, due to our recent system conversion At this time your order has been cancelled per your request You were not billed for the shoes, however, you may see an authorization hold on your account This occurs when the order is placed and we verify the funds are available The authorization should drop off within 7-business days If it has not dropped off please let us know.Best Regards, [redacted] TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience The refund was issued on in the amount of $ Please let us know if you have any additional questions.Best Regards, [redacted] TeamExpress.comCustomer Service
We sincerely apologize for the delays and inconvenience you experienced with your order At this time the order has been cancelled per your request You were not charged for the order An authorization hold was placed on your account at the time of order placement to verify the funds were available However, this should have dropped off by now If it still showing on your account please let us know right away so we may contact you bank to have it removed If you have any additional questions please let us know.Best Regards, [redacted] TeamExpress.com Customer Service
We sincerely apologize for the delays and inconvenience you experienced with this order, due to our system conversion Our records indicate the order was shipped on via UPS tracking # [redacted] The only item not shipped was the Easton Synergy batting gloves that are currently backordered These are expected in shortly If you would prefer to substitute or cancel the gloves please let us know We do not bill until the item ships from our warehouse Please let us know if you have any additional questionsBest Regards, [redacted] TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with your order We are showing that the package was delivered via UPS Next Day Air Service and delivered on 3/24/15.Again, we're very sorry for the delay and appreciate your patience with us Please let us know if we can help you further.Best regards,***Customer Service
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me, Under the condition that I am contacted with a shipping date for my batI received a response on 3-29-by e-mail stating that the back ordered bat was into the warehouse and would be shipped to me shortlyIf this is true, I would like an updated response with a shipping dateI hope this was not a response in error to appease me Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me FYI - I work for a telecommunications company and I know how easy it is to add numbers, specifically toll freeThis is by far the worst customer experience I have ever had, and I will make certain to inform all the teams, leagues, etc...that I am associated with, about my experience Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me The Revdex.com is a great organization and I am happy that it exists, there are times that the consumer has no other option Regards, [redacted]
Complaint:*** [redacted] I am rejecting this response because: should at least be compensated for the delay in shipping days to wait for items is ridiculous The bat was a guaranteed day air shipment and it was received days later with the rest of the order If you had a change in processing protocol, then there should have been a disclaimer when order was placed His friend ordered just the bat and received it in days just as promised but because my son ordered other items, he gets penalized?! Your customer service is the worst I have EVER dealt with What company doesn't answer their phone?! Website doesn't work, can't check on an order Can't cancel the order because Team Express DOESN'T ANSWER THEIR PHONE! At the very least, monetary compensation should be made and not in Team Express credit as we will NEVER order from this company again! Regards, [redacted] ***
We sincerely apologize for the delay with this order Unfortunately, the All Star System Catchers set 9-USA has been backordered by the manufacturer Further delays have are the result of the back up on the LA docks We are not able to guarantee this product will arrive in time for the requested date of We will happily work with Ms [redacted] to find a suitable replacement and expedite delivery Again, we apologize but we are unable to fulfill the item at this moment As soon as the product arrives in our warehouse it will be shipped within 24-business hours The card has not been charged at this time and we can find a replacement or cancel the order per your request We look forward to resolving this Best Regards, [redacted] TeamExpress.com Customer Service
Complaint: [redacted] I am rejecting this response because:This is a flat out lie and a way to cover you back When I spoke to people in the store they told me the order was backlog When I finally spoke to someone on the phone, it was the same story and that was in March When I sent you the first couple of tickets you acknowledge them and said the item was backlog This correspondence was way past 1/20/when you said you cancel the order You sent me an email on 1/22/stating that the item was on backorder How and why then would you a "respected" business cancel my order a day prior? Even if you did, I did not receive a cancellation notice about it You even sent me an email stating that for my wait I could have a %off on my next purchase of $or above Really, that is all you guys can do for a loyal customer who is been waiting for the item ordered? This is simply the worst customer service experience with an online provider I will not do business with you again and so will my two baseball teams.Regards, [redacted]
We sincerely apologize for the delays and inconvenience you have experienced due to our recent system conversion At this time I show we have credited you back, in two different credits for the amounts of $and $ You should be able to see both credits within 1-business days If you do receive the credits please let us know so we can verify with your bank Again, we apologize for the inconvenience Please let us know if you have any additional questions.Best Regards, [redacted] TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience due to our system conversion Your order was shipped via UPS tracking # [redacted] on If you would prefer to return the shoes for a refund please visit the returns section of our website to create a return label Please let us know if you have any additional questions.Best Regards, [redacted] TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with this order At this time the refund has been processed back to the card used on this order The refund should be visible on the account within business days Please let us know if you have any additional questions.Best Regards, [redacted] TeamExpress.com Customer Service
We sincerely apologize for any confusion regarding this order However, our records indicate that Ms [redacted] has placed several orders with us since the order on including an order on This order had several calls from Ms [redacted] to verify credit card information prior to processing At that time we were not notified that the shoes were incorrect, nor have we been notified prior to this notice We are happy to accept the shoes back for a full refund Please visit our returns page to create a label Once the shoes are returned back to us a refund will be processed Please let us know if you have any additional questions.Best Regards, [redacted] TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with your order Per your request, we have canceled your order and your account has been refunded If you have any additional questions please let us know.Best Regards,***Teamexpress.com Customer Service?
We sincerely apologize for the delays and inconvenience At this time the unshipped portion of the order has been cancelled The items shipped are the Reebok Zig Jr, Champro belts and the Champor pants If you would prefer to return any of these items please visit the returns portion of our website to generate a shipping return label Please let us know if you have any additional questions.Best Regards, [redacted] TeamExpress.com Customer Service
Attached is a copy of the refund transaction applied to Mr***'s account Please let us know if you have any additional questions.Best Regards, [redacted] TeamExpress.com Customer Service
Per your request the order has been cancelled We authorize the payment method when an order is placed However, we don't capture the funds from your bank until the order has shipped with a tracking number If you have any additional questions please let us know.Best Regards, [redacted] TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience with your order, due to our recent system conversion At this time your order has been cancelled per your request You were not billed for the shoes, however, you may see an authorization hold on your account This occurs when the order is placed and we verify the funds are available The authorization should drop off within 7-business days If it has not dropped off please let us know.Best Regards, [redacted] TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience The refund was issued on in the amount of $ Please let us know if you have any additional questions.Best Regards, [redacted] TeamExpress.comCustomer Service
We sincerely apologize for the delays and inconvenience you experienced with your order At this time the order has been cancelled per your request You were not charged for the order An authorization hold was placed on your account at the time of order placement to verify the funds were available However, this should have dropped off by now If it still showing on your account please let us know right away so we may contact you bank to have it removed If you have any additional questions please let us know.Best Regards, [redacted] TeamExpress.com Customer Service
We sincerely apologize for the delays and inconvenience you experienced with this order, due to our system conversion Our records indicate the order was shipped on via UPS tracking # [redacted] The only item not shipped was the Easton Synergy batting gloves that are currently backordered These are expected in shortly If you would prefer to substitute or cancel the gloves please let us know We do not bill until the item ships from our warehouse Please let us know if you have any additional questionsBest Regards, [redacted] TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with your order We are showing that the package was delivered via UPS Next Day Air Service and delivered on 3/24/15.Again, we're very sorry for the delay and appreciate your patience with us Please let us know if we can help you further.Best regards,***Customer Service
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me, Under the condition that I am contacted with a shipping date for my batI received a response on 3-29-by e-mail stating that the back ordered bat was into the warehouse and would be shipped to me shortlyIf this is true, I would like an updated response with a shipping dateI hope this was not a response in error to appease me Regards, [redacted]
Complaint: [redacted] I am rejecting this response because:because we have the necklace we do not have the sleeve and tape Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me FYI - I work for a telecommunications company and I know how easy it is to add numbers, specifically toll freeThis is by far the worst customer experience I have ever had, and I will make certain to inform all the teams, leagues, etc...that I am associated with, about my experience Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me The Revdex.com is a great organization and I am happy that it exists, there are times that the consumer has no other option Regards, [redacted]
Complaint:*** [redacted] I am rejecting this response because: should at least be compensated for the delay in shipping days to wait for items is ridiculous The bat was a guaranteed day air shipment and it was received days later with the rest of the order If you had a change in processing protocol, then there should have been a disclaimer when order was placed His friend ordered just the bat and received it in days just as promised but because my son ordered other items, he gets penalized?! Your customer service is the worst I have EVER dealt with What company doesn't answer their phone?! Website doesn't work, can't check on an order Can't cancel the order because Team Express DOESN'T ANSWER THEIR PHONE! At the very least, monetary compensation should be made and not in Team Express credit as we will NEVER order from this company again! Regards, [redacted] ***
We sincerely apologize for the delay with this order Unfortunately, the All Star System Catchers set 9-USA has been backordered by the manufacturer Further delays have are the result of the back up on the LA docks We are not able to guarantee this product will arrive in time for the requested date of We will happily work with Ms [redacted] to find a suitable replacement and expedite delivery Again, we apologize but we are unable to fulfill the item at this moment As soon as the product arrives in our warehouse it will be shipped within 24-business hours The card has not been charged at this time and we can find a replacement or cancel the order per your request We look forward to resolving this Best Regards, [redacted] TeamExpress.com Customer Service
Complaint: [redacted] I am rejecting this response because:This is a flat out lie and a way to cover you back When I spoke to people in the store they told me the order was backlog When I finally spoke to someone on the phone, it was the same story and that was in March When I sent you the first couple of tickets you acknowledge them and said the item was backlog This correspondence was way past 1/20/when you said you cancel the order You sent me an email on 1/22/stating that the item was on backorder How and why then would you a "respected" business cancel my order a day prior? Even if you did, I did not receive a cancellation notice about it You even sent me an email stating that for my wait I could have a %off on my next purchase of $or above Really, that is all you guys can do for a loyal customer who is been waiting for the item ordered? This is simply the worst customer service experience with an online provider I will not do business with you again and so will my two baseball teams.Regards, [redacted]