Terminix

I called Terminix in August of because I had discovered bed bugs a couple of months after moving into my home I met with the Salesman Marvin, who was very professional and nice My estimate was a little over $for a day plan although he stated it didn't seemed to be that bad I had my first appointment scheduled a few days later and he himself came out to service my property due to a scheduling conflict Terminix had After about two to three weeks after the first application, I noticed the bugs were still there and called to have someone come back out to apply another application Called them again in a couple of weeks and one of the guys met my brother in law at the home and told him, he did not notice any bed bug activity (not sure if he applied any chemicals or not) Called them yet again and they came out to apply and I my self was told by one of the guys, and I quote "sometimes after having bed bugs, the customer will be paranoid thinking they still have them" So now I'm crazy, I know what bed bugs look like and what the bites look like on my arms and legs Ever since then when I called I made it a point to catch one of them in a container to prove that I still had them, which is ridiculous to me I also told them I did not want that guy to come back to my home It got to where I was calling them every couple of weeks The last time I called Terminix I specifically asked to have a manager accompany a service guy Not only did they not send a manager but they sent me someone who stated they were new to the company This was in November of After his application he stated to not sleep in my room for a day Well I can see why he said that because it looked like he poured so much chemical on my mattress that it took days for the chemicals to even dry before I could sleep on it This was a total of months of them trying to get rid of the bed bugs Had not seen any bed bugs until January of almost two months Although I was told that you have weeks to call from the last time they come out before you will be charged again, I felt that if I called them to let them know they still did not resolve the issue that they would come back out in good faith Now I know good and well that I did not bring more bed bugs into my home in that short length of time I think the week policy should stop because their own website states that an adult bed bug can live for months without food I don't have another $to spend on a problem that should have been resolved with my first $ I truly feel like either they have people that don't know what they are doing or don't care

Advertisement states 100% Satisfaction guaranteed, or money backI used them, I was not satisfiedCharged me $1,for new Termite boxes
Terminix left my old termite boxes in place, charged me for new ones, billing me $1,I complained, they cancelled my service, billed me another $+ the $1,Spiders and bugs still in house, did not spray in houseI will not pay for this kind of service, short of the ***I do not want these jokers to ruin my perfect creditI am and do not need credit, but want to keep my good nameCan you help me? Dr***

Problem wasn't resolvedTerminix didn't uphold their end of the contractI have been waiting to hear from a local service manager for over two weeks with absolutely zero contact from anyone
Product_Or_Service: Pest control

Extremely poor quality of work and negligence of workmen during fumigation and attic cleaning/blow out, even breaking our satellite dish
On 01/17/18, Terminix did an attic cleand blow-out, to clean up all rodent feces and soiled insulation from our attic floor and re-insulate with bloinsulationThere were three problems: (1) the workmen left rat feces all over the heating unit and on top of the insulation which leads to the heating unit, rather than cleaning it up(2) They left a mountain of blown insulation in parts of the attic, rather than insulating the attic in a reasonably uniform manner(3) They unplugged the swim adapter from the wall in the attic so that my tv service was disconnected, and failed to put it back when they were done, and left the unplugged swim adapter covered under piles of blown insulation
On 01/19/18, Terminix fumigated my homeThere were three problems discovered after we returned:
(a) The tenting crew apparently tented on top of, as o

Terminix - Largo collected unauthorized payment
Terminix of Largo collected an unauthorized payment of $from my VISA account for annual service I did not sifor, or agree to, for the remainder of FYThe unsolicited unauthorized charge occurred on March 31, 2016, and attempts to contact and/or have the charge expunged have been evasively handled or ignored by local and national Terminix account representativesTo avoid further pilferage of my account I have filed a fraudulent charge action with my creditor and have flagged Terminix as a fraudulent, high-risk perpetrator

We contracted Terminix Sep21, due to noises in our ceilings of perhaps mice, chipmunks, etcWe went with them due to the nameWe are so disappointed that we signed the expensive contract ($4000!) It was to include closing up all the holes outside of the house (sqft.), including garage, put poison in the attic and repair any roof holes/access points including putting up roof ridge vent screens
They initially came out days later to do the initial applicationWe have a big attic and all they did was put some poison around the attic access pointThey did NOT go up into the attic at all! They did not do anything on the roof and said they would return to do that
After MULTIPLE CALLS, they finally came out Oct(more than a month after we paid the money) to do the roof vents or so we thoughtOnly one man alone showed up to access a 12/pitch roofThere was frost on the roof and he said he could not get up there aloneI was wondering why he came alone in the first place and why he did not wait until later that day when the frost was meltedHe did repair one hole on a lower roof section of the garageAgain, after multiple calls, he showed up NovALONE again to try to put the ridge screens onI told him I was not comfortable with him up there with no other help and called his bossHe finally left to go get a helper, and returned later that dayThey did get some of the roof screens up but not on the main part of the houseHe said he had to tend to other customersWhen I told him we were trying to beat the winter snow and that is why we signed in September, he said they have people who have been waiting since July! We still hear noises of rodents in our attic and now there is snow on the roofThey have not finished the jobWe are considering legal actionThis was such a rip-off! DO NOT TRUST THE TERMINIX NAME!!!

I recently had a pest problem where I looked at several different companies to assist I chose Terminix
I paid between to $2,for Terminex to spray my house and get rid of the pest problem they told me that I would have days guaranteed that my problem would be going on but it's not so they are trying to say to me that I had a 90-day special for my pest problem and I ask them how much originally do it cost to get your house sprayed if I got a discount that cost me almost Grand I wanted to speak to a supervisor whoever I spoke with on the phone hung up on me because she said my days was up I tried to explain to her I have an appointment scheduled I was just trying to reschedule it and she said you went past your days I said can I please speak to a supervisor she hung up I called back and asked another young lady can I speak to a supervisor she hung up on me the third time I called back I had to tell the girl that answered I am going to report you guys to the Better Bus

I was sold a rodent job for nearly $2,The salesman promised me workers for and all day job to seal the holes replace some insulation and set some traps and clean upthe day of the job employee showed up without any garbage bags, shop vac flash light etcHe is made because this salesman always messes him over not telling about the job before sending himI loan him bags to use to clean up he over loads them and insulation and mouse poo is now all over my househis boss came over and agreed that the job needed redone and would call to reschedule on Monday he did not call Tuesday he did not call Wednesday I call the salesman nice and early to say wtf? Wednesday they called to reschedule the work for FridayFriday no on shows and I call hour after they were the be here to Friday to find out that the job was cancelledWatch out for this company do not rust them!

In October Terminix performed a Wood Infestation Report as required for selling our home Two times checks were sent, received and not credited
In October I scheduled a "Wood Infestation Report" in preparation for the closing sale of our home at *** The inspection was completed by Mr*** *** on September 23, and the bill for that service was sent to *** in Daphne, Alabama, the closing agent for the sale The closing took place on Oct 7, and a check for $was sent, as instructed on the work invoice, to Terminix International, ***, *** A copy of this invoice and check # *** dated Oct 6, is available and can be sent to verify this statement
By December the check had still not been received at the Terminix central accounting facility and *** stopped payment on that check and issued a second check for $dated December 12, T

Reported me to Credit Agency and placed in collections while acct was current
Called to transfer my service contract to a new homeInstead of transferring my contract and cancelling service at the old location, Terminix continued to bill me without notice to my old home which at the time was being rentedMy new home had received service and was being billed through their auto-pay systemFound out yesterday while applying for a business loan, Terminix has sent me to collections for $for services done at the old address at the same time as services were being rendered at my new home.They agent on the phone never canceled the old contractI was never contacted about a delinquency, meanwhile I Terminix remained in contact with me regarding my current serviceThis is a mistake that has unfairly marked my credit reportI cannot understand why they would do this to an active and CURRENT customer? For example, when my auto-pay credit card was nearing expiration Terminix contacted m

technicians stopped coming, contacted Terminix multiple times was told tech would be out on a certain date, never showed
Dec paid year in advancetechnician stopped coming sometime in June 2015, made repeated calls to customer service, finally cancelled serviceWas told in order to receive refund manager from local area would call and discuss issueI have never received a callHave called customer service times since January will not give me managers direct line and manager never callsI have an answering machine so even if I am not here I would get a messageI am now being billed for November & December and cannot get any responseService was never provided and in addition, December I paid in advance through December why am I getting billed anywayTerminix needs to refund at least 4-months of the money they were paid

This was a bait-and-switch scamDid you know they are allowed to report to credit bureaus?
They didn't do anything I couldn't have done myself with five minutes and five bucks - BUT they made it sound like this was state-of-the-art pest controlSave your money and don't fall for their "automatic service" scam that you don't even know they were doing - until you get late bills and credit report threats in the mail

Illegal - business practices:
Consumer Fraud
Deceptive Business Practices
Complaint of Terminix: We called for ONE (1) treatment of ants in Oct We received and paid for that treatmentWe have no issue with that matter We did not sign or in anyway authorize any folltreatments or services with Terminix
Then we received a door tag in Jan suggesting that we had missed a treatment appointment We never had another appointment Then, in Feb, we received a charge on our credit card for services rendered in Jan No services were rendered No one entered our home, and outside there was snow covered ground We called Terminix with no response to advise of the inaccurate billing We were told someone would contact us within hours, no one called back We reported the fraudulent charge to our card provider and had the charges reversed We called Terminix four more times between February and April The corporate customer service tried to call the branch e

After encapsulation of my crawlspace in May of I noticed a cat urine odor in my houseTerminix has not been able to correct the odor issue
After encapsulation of my crawlspace in May of I noticed a cat urine odor in my houseTerminix has not been able to correct the odor issue after numerous attemptsI paid them half down and financed the rest with a Terminix company called ***Many letters have been written to themI recently had the *** come to my house and they noticed the odor immediatelyThey determined that I do not have a gas leakI have had a pest control company check in the crawl space and they found nothing that would give off a cat urine odor

Unsatisfied with Service
I'm disputing the *** for $from Terminix for a Service date 7/I cannot pay for a service that I'm not sure was performed or if it was performed it wasn't effective at allI need my plan cancelled and based on their advertisement fully refunded 100%
When I called the Terminix customer service they indicated that somebody came out to my house to perform a serviceYet, nobody knocked on our door to let us know that they where there to perform a serviceMy wife and kids were all at home on 7/the whole dayAlso, the gates in both side of my house were all locked from the inside with pad locks
Then, we left our house for a short days vacation from 7/to 7/17, this is right after the said service was performedWhen we came back we had ANTS all over the garage going through the wall to our pantry in the kitchen, we had to throw away food from our pantryWe also had Ants trailing from the front area right side of the house going to the insi

Signed contract for tenting with warranty in October Tenting happened in November Termites are swarming mid May Company won't fix
Signed contract for tenting with warranty in October Tenting happened in November Termites are swarming mid May Company won't fix I've called number several times over weeks, local Terminix won't respond or perform service

Paid x Termite plan in $1,Didn't work
Paid x 2nd plan in $1,
No shx tenting.Still termites after yrs/ $3,fully paid
Let me express my frustration with Terminix -now for the 5th time I guess
After discovering termites at my house -which I now rent- located on XXXXX ***, Pembroke Pines, FL and calling Terminix for an assessment, on *** 15, I purchased a Drywood Termite Service Plan -Termite Plan Number: XXXX-XXXXXXXX/Master Agreement #: XXXXX-XXXXXXX- which ended on 5/15/ I paid $1,dollars for it The problem identified was "drywood termites, actively noticed" and the treatment advised was: "spot application (2sq ftor less)
Terminix had to come home to treat the problem several times since while we were leaving at the above mentioned address I did not count how many times, but you can check on your system: probably more than times About months, approximately July our tenant at XXXXX *** ca

I have had many years of communications problems with this companyThe only reason I have stayed with them is because I am locked into a contractI spent thousands of dollars in for a whole house exterminationAs long as I pay for the yearly contract, Terminex says it will take care of a whole house extermination if it is needed again
Every year it is a battle to get an inspection and termite service if requiredTerminex does not give out their local number easilyI have to call the National (Service Master Terminex telephone)lineNational and Local do not communicate and scheduled services are not recorded at the local officeThis year I started calling in February when I noticed termitesI could not get to anyone until the end of MarchAn inspector came April and said he would call back for service within two weeksNo one calledI've called repeatedly both the local and national numbersNational escalates and the local office does not respond to either them or me

Hired them for pest control went times with out reviving any servicesPest are still present
I paid $for pest control had a problems with the first service technician wouldn't show up for appointmentsAfter a month of reviving no service and reviving no response from the service technician I called and complained with the company they sent their service mgr to preforme service would be present for 10-mins the after not finding pest would leave with out treatmentThe one time I did know that Clint treated for the pest was the last time I heard form him few weeks later more pest was found now can't get company to finish treatment

There were verbal promises and we were significantly misleadThe finance company is impossible to work withCustomer service is atrocious
I had someone come out to our home on 9/to do an inspection and give a quoteTermites were found in the mulch of our yard, but no other signsImmediately the tactic became high stress and threatening to get us to sign a contract or "we may never be able to sell our home in the future" because we had termites and did not act IMMEDIATELYI admittedly became overwhelmed and concerned and took the baitThe verbal promises didn't all match what I was seeing in paper/on the ipad, but even some of that contradicted itself and the representative, Bryan M***, assured me multiple times that everything was correct (it wasn't)I called the following day to cancel the pest control we had signed up for, because I was told everyone was automatically enrolled in a recurring planI only wanted one service visit for thatDone- terminix assured me