The College Network, Inc.

I am an LVN seeking to further my education as an RN
In 2008, I met with a program adviser who represented The College Network
Many years has passed feeling at loss with this scam program I purchased for almost $10k
I recently saw online that a law suit against TCN has been filled by the attorney general in New YorkI reviewed the court case and court papers, and I everything described is what I experiencedadvertising, and/or misleading information just to name a few Here is a link: ***
I want to know if there is any hope recovering my money I spent for this program that did not help me they way I was told I was unable to cancel my contract when I decided I wanted toFive day cancellation period was not disclosed The modules did not help when it came to testing24/support was not available as promisedThe Universities they mentioned are not "partnered" with themT

I have reviewed your email dated May 04, pertaining to *** *** complaint
The College Network, Inc(“TCN”) is an educational services and eLearning company which provides
study material and support to help its customers pass college equivalency examinations. TCN has assisted many customers in obtaining their degrees at the Associate, Bachelor’s or Master’s level
TCN had a 5-Day Cancellation Policy*** *** did not contact TCN within five business days to cancel her contract
*** *** enrolled with TCN on March 01, for the purchase of Comprehensive Learning Modules related to the Bachelor of Science in Nursing degree program offered by Indiana State University.
TCN would like to take this opportunity to remind *** *** that her TCN program has a “Lifetime Guarantee”, including a testing guarantee**In addition, TCN has developed the Academic Guidance Planner and TCN Resource Center. Those features were designed to assist TCN customers in reaching their educational goals. The Academic Guidance Planner offers resources to help TCN customers determine what type of learner they are and the best way for them to study, organize their studies, and have a point of reference for their degree program progressionThe TCN Resource Center is a learning environment that allows TCN customers to access their Comprehensive Learning Module program in an online, interactive format. TCN also offers customers online practice testing and the ability to take examinations in the comfort of your home
*** *** program was designed so she can study when she is ready to study; the TCN staff is here to assist in obtaining her degree Monday-Friday, from 8:a.mto 9:p.m(Eastern Time)
TCN hopes that *** *** will decide to allow us to help her obtain her dream of achieving an advanced degreeTCN’s mission is to make quality education as accessible and affordable as possible for working adults.
If I can be of further service, please don’t hesitate to contact me
Sincerely,
*** ** ***
Director of Customer Relations
The College Network, Inc
1-800-634-
“The College Network, Incagrees to provide to all customers in good standing the following support for the Comprehensive Learning Modules purchased as long as I have taken at least one of the tests related to the Comprehensive Learning Modules purchased every twelve months from the purchase date forward: Free updated versions of the Comprehensive Learning Modules (shipping and handling may apply) for the duration of my testing program with The College Network, Incand assistance in obtaining information and identifying test site locations
If I have not passed the CLEP, DANTES or Excelsior College* Exam for a particular TCN Comprehensive Learning Module after two attempts, TCN will pay the future cost of re-taking the exam in question, up to the maximum attempts allowed (if any) by CLEP, DANTES, or Excelsior College*Additionally, TCN will provide me with specific study plans with one of its Academic Advisors and/or the use of an approved tutor in my local areaApproval and assignment of a special tutor is solely at the discretion of The College Network, Inc.”

The College Network Inc(“TCN”) has received and reviewed your email dated October 10, pertaining to *** *** complaint rebuttal
I am in the process of contacting *** Financial Credit Union to request that they update *** *** credit reporting as her account was “disputed” and it has subsequently been closed
Please feel free to call me in the event you have any additional questions
Sincerely,
Director Customer Relations
The College Network, Inc
1-800-634-

The College Network Inc(“TCN”) has received and reviewed your email dated September 29, pertaining to *** *** complaint
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TCN will be sending out *** *** check for Lifespan Developmental Psychology within the next few days
Please feel free to call me if you have any additional questions
Sincerely,
*** ** ***
Director Customer Relations
The College Network, Inc
1-800-634-

Good morningNo I have not received a check yetI called them again last week and the representative said I should get a check this weekI'm not holding my breath based on her responses and excuses she provided me
Regards,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.
Regards,
*** ***

To Whom It May Concern:
I am writing to you, as a concerned and dissatisfied consumer, of the College NetworkI feel they advertise and lead you to believe they are an accredited and award credits as a recognized institutionI feel I have wasted time and money by believing their advertisement
I attended *** *** for Nursing, LPN, and was approached by College Network for a bridge program to continue my education from LPN to RNI listened to their information session and had an in-home session with family too, to help decide my future educationI was informed that they would award credits and would assist me in connecting to Excelsior College for the continuing of their programI was told I would need to purchase their books and what credits I would need to complete the degreeAfter I completed the first book, I called to schedule the test and was informed that since I had enrolled, the prices had increased per testI did not understand why this information was n

I have reviewed your email dated July 15, pertaining to *** *** complaint
The College Network, Inc(“TCN”) is an educational services and eLearning company which provides
study material and support to help its customers pass college equivalency examinations. TCN has assisted many customers in obtaining their degrees at the Associate, Bachelor’s or Master’s level
TCN had a 5-Day Cancellation Policy*** *** did not contact TCN within five business days to cancel her contract
*** *** signed her contract with TCN on October 29, for the purchase of Comprehensive Learning Modules related to the Bachelor of Science Degree in nursing offered by Indiana State University.
TCN would like to take this opportunity to remind *** *** that her TCN program has a “Lifetime Guarantee”, including a testing guarantee**In addition, TCN has developed the Academic Guidance Planner and TCN Resource Center. Those features were designed to assist TCN customers in reaching their educational goals. The Academic Guidance Planner offers resources to help TCN customers determine what type of learner they are and the best way for them to study, organize their studies, and have a point of reference for their degree program progressionThe TCN Resource Center is a learning environment that allows TCN customers to access their Comprehensive Learning Module program in an online, interactive format. TCN also offers customers online practice testing and the ability to take examinations in the comfort of your home
*** *** program was designed so she can study when she is ready to study; the TCN staff is here to assist her in obtaining her degree Monday-Friday, from 8:a.mto 9:p.m(Eastern Time)
TCN hopes that *** *** will decide to allow us to help her obtain her dream of achieving an advanced degreeTCN’s mission is to make quality education as accessible and affordable as possible for working adults.
If I can be of further service, please don’t hesitate to contact me
Sincerely,
Bernard ** ***
Director of Customer Relations
The College Network, Inc
1-800-634-
*The College Network, Incis not affiliated, formally or informally, with Excelsior College
** The following is a copy of TCN’s testing guarantee, which is a part of TCN’s contract that customers receive on the day they sign up for their degree program
“The College Network, Incagrees to provide to all customers in good standing the following support for the Comprehensive Learning Modules purchased as long as I have taken at least one of the tests related to the Comprehensive Learning Modules purchased every twelve months from the purchase date forward: Free updated versions of the Comprehensive Learning Modules (shipping and handling may apply) for the duration of my testing program with The College Network, Incand assistance in obtaining information and identifying test site locations
If I have not passed the CLEP, DANTES or Excelsior College* Exam for a particular TCN Comprehensive Learning Module after two attempts, TCN will pay the future cost of re-taking the exam in question, up to the maximum attempts allowed (if any) by CLEP, DANTES, or Excelsior College*Additionally, TCN will provide me with specific study plans with one of its Academic Advisors and/or the use of an approved tutor in my local areaApproval and assignment of a special tutor is solely at the discretion of The College Network, Inc.”

PLEASE FIND BELOW A Response I Wrote to The College Network in conjunction with We Florida Financial, who are operating under questionable practices
Many Thanks,
*** ** ***, LPN
TCN, I have not reached you online or on the phone this is a prevaricationOther people in my area have the same problem with youI to this day am still unable to get online with you, nor retrieve any class informationThere has never been anyone available for online tutoring during the hours you claim there should be, or any other timeWhenever I tried to get online help during the hours you say you are available I get a notice saying no one was available at that time
TCN is a book mill, I found out after signing up with TCN that there is NO ACADEMIC SUPPORT as your business and representative falsely and knowingly put forward to meYour cohorts have been informed of this as wellTCN Representative told me this was a student loan, that too was an untruth, so it is obvious We Florida Financial are involved in this scam as well.Here are a few complaints I found through the Revdex.com that I will be forwarding to other persons of interestI will be contacting the Attorney General of my State, and I will let them know the kind of shady operation you are runningI am a grandparent raising a grandchild who wanted to try and achieve My RN so that I could better provide for my grandchildMy wife is retired after years with the public schoolsYou people are simply Highwaymen out to scalp the hard-working public who are trying to better themselvesShame on you TCN and WE Florida Financial!!!!
*** ** ***, LPN

I signed a contract to go from LPN to RN with the college networkI only received two books due to my lack of motivation at the timeI continued to pay the monthly payments and my loan is paid in fullAt one point they gave me two more classes to take that I didn't sign up to takeAltogether these classes equaled up to being $ I have been trying to get a refund for almost two years nowEverytime I call they tell me that it's still processingOne associate told me it would only take up to daysThey even had me send a letter that would be reviewed with a response within weeksThat was months ago with no responseWhat can I do? I have paid this company over 9,for two booksI did my part in paying them in full to save my credit scoreNow I would like them to do their part in paying me back what is owed to me

I signed on with The College Network to take my pre-requisites in order to apply to the BSN program with *** *** *** I was told that once I finished my pre-requisites I could apply to *** and be guaranteed admissionIt turns out that I can apply but there is no guarantee of admissionWhen I started the first of the two classes ( Chemistry) with The College Network, I struggled a lotI was told that it wouldn't take me any longer than weeks to complete the class which is not the case I even hired a tutor who is an actual teacher of the subject (Chemistry) to help me with the class who confirmed that the formatting, and instruction of the subject is not consistent with how the subject is supposed to be taughtI have asked The College Network repeatedly to withdraw from the remaining class (a psychology class) to no availI was willing to pay for the class I attempted but wanted to be released from the class I have not even started yetThat is all I want, that i

I currently have eight exam fee checks pending payment with the College Network, dating back to July 29, I was advised that the wait time for exam fee checks to be issued was weeksIt has been nearly two yearsThere is no way to contact the college networkI can only get thought to academic support, who is a separate entity from College Network and are unable to process any billing inquiriesI have called the number listed for The college network and am given three options; academic support, billing inquiries and new customerWhen selecting the option for the billing department, it goes straight to a voicemail which advises you to email your concern to "[email protected]"I have emailed over times and have NEVER received a responseThis is absolutely unacceptable

financed test fees and supposed to get exam fees released upon completion of examscollege network no longer deals with issue see next
I have been waiting over a year on some of my exam feesi am currently owed 2090$the college network originally assured wait time on exam fees weeks, then it turned into weekscollege network now has customers email [email protected] for inquires on exam fees that customers financedI have sent emails from my primary email and over from my work email with no response since DecemberAt which time they apologized for the delays and informed me they are sending checks out dailywell I still have not received anythingnor do they respond to my emailsI have called the college network and they will give you a number to the accounting department and which is a automated message referring you to email themcollege network academic services does not have a supervisor that one can speak with for accountingI have been waiting over a

The College Network is a scamThe study guides do not mat h the test and they state that you will be accepted I to Indiana State and there is no guarantee you will get in

The company refunds your exams and administration fees back to you for each examI have in the past received refunds without incident howerver I requested my final exam fees back to me on 8/3/and was informed that it would take weeks which is a 4-weeks longer than usualFast forward a year later and after multiple phone calls and unanswered emails I have still yet to recieve the funds that are owed to meI have called the customer support number who states that the only have the email address that they direct customers to as a contactI am beyond frustrated and I just want my funds returned to me

I have a loan through this company to earn credits toward a college degreeThey are supposed to end you a check within weeks when you are ready to test on a certain subjectI have been waiting for almost a yearIn the last two months I have emailed them several times and no response has been givenEmail is the only way to reach the financial departmentAny help would be appreciated

I requested my check to take my Microbiology exam in November of I did not receive it and so I called the company several times who instructed me to write a letter to The College NetworkI did this in August of I continued to call and was told that it was "In Progress"I received a response letter on Sept22, from the College Network that stated, "For any pending exam fees, we'll get with accounting so they can be mailed out ASAPWe appreciate your patience." I waited and received nothingI continued to callI was then instructed to email the accounting department and did so on February 17, I received no response from themI resent my email with again no responseAt this time I have completely paid off my loan so it is simply The College Network who owes me for my exam feesI have called several times but am told that there is no contact other then the email addressThey will not allow me to request any further checks for other classes until I test for

The College Network advertises that they will reimburse for testing exam fees following completion with a passing grade I have attempted to speak with their accounting department regarding the exam fee checks that they have not paid back to me I have been waiting for over a year for these to be reimbursed I have only been able to speak with someone from a contracted company and they inform me that these payments are "pending"I have made formal written complaints to their corporate HQ and have only received a generic response and no contact informationIt is very concerning that I cannot speak with anyone from The College Network financing department regarding this issue, nor do I believe that they have any intent on paying back these fees

read your post, My name is Veronica and our stories are so similar, I too signed up, tried to call and cancel a week later , was told it was a three day cancellation deadline I never received a statement but stopped making payments, never used any of their services at all, and five years later I was sued without my knowledge (not properly served ), recieved a letter in May stating a judgement had been won against me , then second letter from attorney about garnishment for 25% of my earnings until 4,is paid, currently fighting this and may possibly have to file bankruptcy as wellI refuse to pay money back that was never used for meNo classes, books, or examsFor, Where, why and who did the pay money to ? Sincerely, *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]
Regards,
*** *** ***