The College Network, Inc.

I am needing assistance to receive my check for my Reproductive health examI took this exam in July; I was told by the College Network they were backlogged but I should receive my checkHere it is, late November and I have yet to receive a check from themI am not sure what the issue is, as I never had a problem with them beforeI have called and emailed the College Network repeatedly, requesting my check but without successIs there anyway the Revdex.com can help me with this?

After responding to an online advertisement from The College Network, that stated "you can obtain your Paramedic to RN, in months"I was contacted by a "academic advisor" to discuss further information with this programWhen he contacted me, he insisted on coming to meet me in person, which we set up a date and timeDuring our meeting, he reinforced that The College Network was an accredited institution and affiliated with Excelsior CollegeWhich is false, neither are trueAlso, he advised that as soon as I enrolled in The College Network, I would be enrolled in Excelsior College, this is falseI have to apply to Excelsior, paying more money to cover the application fees as well as submit more copies of my transcripts to Excelsior College, which I have already done for The College NetworkI was also advised that The College Network would be handling the financing within The College Network, falseThe funding is being supplied by a credit union in Florida, WE Florida Financia

The College Network Inc(“TCN”) has received and reviewed your email dated July 31, pertaining to*** *** complaint
I sent a follow up email to TCN’s accounting department pertaining to sending out the Exam Fee(s) owed to *** ***.
Please feel free to call me in the event you have any additional questions
Sincerely,
Bernard** ***
Director Customer Relations
The College Network, Inc
1-800-634-

read your post, My name is Veronica and our stories are so similar, I too signed up, tried to call and cancel a week later , was told it was a three day cancellation deadline I never received a statement but stopped making payments, never used any of their services at all, and five years later I was sued without my knowledge (not properly served ), recieved a letter in May stating a judgement had been won against me , then second letter from attorney about garnishment for 25% of my earnings until 4,is paid, currently fighting this and may possibly have to file bankruptcy as wellI refuse to pay money back that was never used for meNo classes, books, or examsFor, Where, why and who did the pay money to ? Sincerely, *** ***

I have had this issue prior in the past The College Network where I get my exams for college for, is supposed to send me the fee for the exams I am to take when requested I emailed and sent the appropriate documentation to receive my test fee for my next exam on 1/5/ I have attempted to call the College Network accounting department, which tells you to email them and hangs up I have emailed them times with no response I have called the customer service company they have contracted but this company only handles academic issues This is an ongoing concern that is impairing my ability to complete school which is costing me more money Furthermore, it is more than a little disturbing there is no way to contact them, and they refuse to return my communications even though I financed these fees years ago, and they need to dispurse my money back to me

I signed up with the college network to further my studiesI signed a contract with them in for a loan of 10,this price includes testing fee exams meaning when I'm ready to take a test it's paid for so I don't pay out of pocketI just paid the total loan off I been ready to take my first exam in AprilI requested to send my first check to test April 5, via email and over the phone with academic supportIt's now June 11, still no checkI called daily to see why I have not received itThe academic support representative told me that I could not speak to someone in testing services because they don't have a phone number only requests made can be done via email only, that academic support only handles academic issues but yet that's who we are to call to request the check because that is only working number with the college networkI have several times requesting my checkI have also asked for someone to please respond back still no responseThis contract is a

I have reviewed your email dated June 12, pertaining to *** *** complaint
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The College Network, Inc(“TCN”) is an educational services and eLearning company which provides study material and support to help its customers pass college equivalency examinations. TCN has assisted many customers in obtaining their degrees at the Associate, Bachelor’s or Master’s level
TCN had a 3-Day Cancellation Policy*** *** did not contact TCN within three business days to cancel her contract
*** *** enrolled with TCN on September 14, for the purchase of Comprehensive Learning Modules related to the Associate of Science in Nursing degree program offered by Excelsior College*
TCN would like to take this opportunity to remind *** *** that her TCN program has a “Lifetime Guarantee”, including a testing guarantee**In addition, TCN has developed the Academic Guidance Planner and TCNResourceCenter. Those features were designed to assist TCN customers in reaching their educational goals. The Academic Guidance Planner offers resources to help TCN customers determine what type of learner they are and the best way for them to study, organize their studies, and have a point of reference for their degree program progressionThe TCNResourceCenter is a learning environment that allows TCN customers to access their Comprehensive Learning Module program in an online, interactive format. TCN also offers customers online practice testing and the ability to take examinations in the comfort of your home
*** *** program was designed so *** *** can study when she is ready to study; the TCN staff is here to assist in obtaining her degree Monday-Friday, from 8:a.mto 9:p.m(Eastern Time)
TCN hopes that *** *** will decide to allow us to help her obtain her dream of achieving an advanced degreeTCN’s mission is to make quality education as accessible and affordable as possible for working adults.
If I can be of further service, please don’t hesitate to contact me
Sincerely,
Bernard ** ***
Director of Customer Relations
The College Network, Inc
1-800-634-
** The following is a copy of TCN’s testing guarantee, which is a part of TCN’s contract that customers receive on the day they sign up for their degree program
“The College Network, Incagrees to provide to all customers in good standing the following support for the Comprehensive Learning Modules purchased as long as I have taken at least one of the tests related to the Comprehensive Learning Modules purchased every twelve months from the purchase date forward: Free updated versions of the Comprehensive Learning Modules (shipping and handling may apply) for the duration of my testing program with The College Network, Incand assistance in obtaining information and identifying test site locations
If I have not passed the CLEP, DANTES or Excelsior College* Exam for a particular TCN Comprehensive Learning Module after two attempts, TCN will pay the future cost of re-taking the exam in question, up to the maximum attempts allowed (if any) by CLEP, DANTES, or Excelsior College*Additionally, TCN will provide me with specific study plans with one of its Academic Advisors and/or the use of an approved tutor in my local areaApproval and assignment of a special tutor is solely at the discretion of The College Network, Inc.”
*The College Network, Incis not affiliated with ExcelsiorCollege

The College Network Inc(“TCN”) has received and reviewed your email dated July 07, pertaining to *** *** complaint
TCN has paid off and closed *** *** account and sent refunded her all payments she made on her account from October forward as agreed.
Please feel free to call me if you have any additional questions
Sincerely,
Bernard ** ***
Director Customer Relations
The College Network, Inc
1-800-634-

The College Network Inc(“TCN”) has received and reviewed your email dated October 09, pertaining to *** *** complaint
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TCN is willing to pay all shipping and handling charges for *** *** and will be sending out her “Hard Copy” Comprehensive Learning Modules shortly
Please feel free to call me in the event you have any additional questions
Sincerely,
Director Customer Relations
The College Network, Inc
1-800-634-

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Luckily, I did not speak with a representative aloneMyself and another student signed up togetherWe were not told that this school was NOT a schoolWe were told we had to finish the "classes" through TCN before we would start classes with Indian StateAs stated in the complaint, I origionally signed up for a BSN programTCN is uable to fullful this due to the changes with Indiana state/NCI can not successfully pass an LPN to BSN program/exam with TCN materials and guidance if such a program does not exist for meAlso, TCNs responce still does not answer question as to why I must pay for RN classes that I am not allowed to take? I request this matter be discussed further and resolved with customer satisfaction.
Regards,
*** ***

The College Network Inc(“TCN”) has received and reviewed your email dated June 02, pertaining to *** *** complaint
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TCN is an educational services and eLearning company which provides study material and support to help its customers pass college equivalency examinations. TCN has assisted many customers in obtaining their degrees at the Associate, Bachelor’s or Master’s level*** ***
signed her Purchase Agreement and all applicable documentation for her degree program on May 08,
However, as a good corporate citizen TCN is willing to grant *** *** request for cancellation under the following conditions
TCN requests that *** *** execute TCN’s Release and Settlement Agreement
TCN will pay off and close *** *** outstanding loan balance of approximately $6,with Southeast Financial Credit Union
Monies retained by TCN will be treated as an “Educational Credit” which can be utilized by *** *** at any time in the future to complete her non Certificate TCN educational program using TCN materials
Please have *** *** call me at her convenience and I will send her TCN’s Release and Settlement Agreement for her review and signature.
Sincerely,
*** ** ***
Director Customer Relations
The College Network, Inc
1-800-634-

First, I am paying a loan for this program when I never received any books or study materialSecond, when I tried to cancel, I was told that I couldn't even though I provided proof that I had to take care of a family member that was terminally ill College network sent me a letter stating that I must sign some papers stating that I would not report them or bash there name and they would put the loan with we financial in deferment, which of course I did not sign any papers I then called the university they stated I would get my degree with just to investigate more and was informed by Indiana State College that College Network is giving information and they make students pay for courses that have nothing to do with the career program I was also informed that by Indiana state college that College network is currently in litigation for the same reason I called and complained about They will not return any of my calls but continue to charge my bank account monthly

The College Network Inc(“TCN”) has received and reviewed your email dated September 30, pertaining to *** *** complaint
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TCN will be sending out *** *** Test Fee check within the next few days
Please feel free to call me if you have any additional questions
Sincerely,
*** ** ***
Director Customer Relations
The College Network, Inc
1-800-634-

I signed up for the college network, thinking I was going to finishSome things in my life happened and I do not want to do school anymoreThe sales person talked me into including my exam fees in my tuitionI did not want to do thatI paid my full tutition and now I want my exam fees backI paid the money and I want it back

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
I am rejecting TCN's responseIt does not at all address anything that I saidIt is a generic answer that does not address the fact that they guarantee that you will be accepted into the program at ISU, which I can not be because ISU is no longer accepting students from my stateAlso the days cancellation policy does not apply to me because I wasnt able to find out that ISU stopped taking students until DecemberAccording to their contract I am guaranteed all my money back if I am not admitted to ISUI am highly angered by their answer

I have spoke with separate people over the last year through academic support with The college NetworkThe College Network is supposed to credit $1,to my loan that was financed for classesThe credit was for classes that they applied to my loan because the thought I needed them and I didn'tBrooke Cfrom academic support told me that this would take up to weeks to processI printed out that conversation to be on the safe sideNext I spoke with April from Customer support and was told that the credit was still pending and I printed out the conversation with her as wellI have sent them an email to the only email availableI have called every number I can find for The College Network which sends me back to academic services, gives me the same email address and/or goes to a voicemail that is fullThis has been going on for over a year and I get no reply from anyone

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I am not satisfied with the proposed action by the College Network.This is the same response they give me each time I call them,then the weeks go by and turn into months,etcThe 10-business days is another 2-weeks.I would like the payments sooner and want the months of time I lost waiting(which now will be months) added to my time frame to complete my testing.I have pre-paid for these tests and that money should be available and accessible to me when I ask for it,since I am still making monthly payments.Regards,*** ***

financed test fees and supposed to get exam fees released upon completion of examscollege network no longer deals with issue see next
I have been waiting over a year on some of my exam feesi am currently owed 2090$the college network originally assured wait time on exam fees weeks, then it turned into weekscollege network now has customers email [email protected] for inquires on exam fees that customers financedI have sent emails from my primary email and over from my work email with no response since DecemberAt which time they apologized for the delays and informed me they are sending checks out dailywell I still have not received anythingnor do they respond to my emailsI have called the college network and they will give you a number to the accounting department and which is a automated message referring you to email themcollege network academic services does not have a supervisor that one can speak with for accountingI have been waiting over a

The College Network Inc(“TCN”) has received and reviewed your email dated September 24, pertaining to *** *** complaint
I recently sent a reminder email to TCN’s accounting department regarding the disbursement of the Exam Fee(s) owed *** ***
Please feel free to call me in the event you have any additional questions
Sincerely,
Bernard ** ***
Director Customer Relations
The College Network, Inc
1-800-634-

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meThey did not get me the checks in a timely manner or in the time frame I was originally told when I signed up, but I did finally receive the checksI have shared my bad experience with other people thinking about using the College Network and I will continue to direct them to check the Revdex.com website and the involved complaintsThis issue took time away from my family and put us through hardship while I was on maternity leave and It is my hope that I can prevent as many people as possible from being taken advantage of like I was I thank the Revdex.com for all of your assistance with this matter and for helping me get it resolved!!
Regards,
*** ***