The College Network, Inc.

The College Network Inc(“TCN”) has received and reviewed your email dated June 5, pertaining to *** *** complaint
TCN will send out the Exam Fee checks that were requested by *** *** soon.
Please feel free to call me in the event you have any additional
questions
Sincerely,
*** ** ***
Director Customer Relations
The College Network, Inc
1-800-634-

The College Network Inc(“TCN”) has received and reviewed your email dated September 22, pertaining to *** *** complaint
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TCN is an educational services and eLearning company which provides study material and support to help its customers pass college equivalency examinations. TCN has assisted many customers in obtaining their degrees at the Associate, Bachelor’s or Master’s level
*** *** signed her Purchase Agreement and all applicable documentation for her degree program on September 01,
However, as a good corporate citizen TCN is willing to grant *** *** request for cancellation under the following conditions
TCN requests that *** *** execute TCN’s Release and Settlement Agreement
TCN will attempt to recall and close *** *** loan in the approximate amount of $7,with DHC Debt
Monies retained by TCN will be treated as an “Educational Credit” which can be utilized by *** *** at any time in the future to complete her non Certificate TCN educational program using TCN materials
Please have *** *** call me at her convenience and I will send her TCN’s Release and Settlement Agreement for her review and signature.
Sincerely,
*** ** ***
Director Customer Relations
The College Network, Inc
1-800-634-

Classes they said were needed were not an no refund was or is going to be offered and advertised that the classes an test purchased would be affiliated to Indiana state university was an is not

I am a nursing student in The College NetworkThis company owes me several test fee checks that I have requestedIt is only to take a max of weeks to process said checks It's been half a year I am on the cusp of completing my coursework I have courses finished that I'm still waiting for test fee checks to take my final exam I am an LPN for the *** *** and I have already been demoted to the position of Nurses's Aid due to my not having finished my coursework by the beginning of this year The College Network has no phone number to call in regards to financial issues; only an email address I have emailed several times asking for my requested test fee checks and never receive a response Please help if you can I am so near to being done with school and I just want to be done with this company Thank You!

I have reviewed your email dated June 19, pertaining to *** *** complaint
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The College Network, Inc(“TCN”) is an educational services and eLearning company which provides study material and support to help its customers pass college equivalency examinations. TCN has assisted many customers in obtaining their degrees at the Associate, Bachelor’s or Master’s level
TCN had a 5-Day Cancellation Policy.*** *** did not contact TCN within five business days to cancel her contract
*** *** enrolled with TCN on October 25, for the purchase of Comprehensive Learning Modules related to the Bachelor of Science in Nursing degree program offered by IndianStateUniversity
TCN would like to take this opportunity to remind *** *** that her TCN program has a “Lifetime Guarantee”, including a testing guarantee**In addition, TCN has developed the Academic Guidance Planner and TCNResourceCenter. Those features were designed to assist TCN customers in reaching their educational goals. The Academic Guidance Planner offers resources to help TCN customers determine what type of learner they are and the best way for them to study, organize their studies, and have a point of reference for their degree program progressionThe TCNResourceCenter is a learning environment that allows TCN customers to access their Comprehensive Learning Module program in an online, interactive format. TCN also offers customers online practice testing and the ability to take examinations in the comfort of your home
*** *** program was designed so*** *** can study when she is ready to study; the TCN staff is here to assist in obtaining her degree Monday-Friday, from 8:a.mto 9:p.m(Eastern Time)
TCN hopes that *** *** will decide to allow us to help her obtain her dream of achieving an advanced degreeTCN’s mission is to make quality education as accessible and affordable as possible for working adults.
If I can be of further service, please don’t hesitate to contact me
Sincerely,
*** ** ***
Director of Customer Relations
The College Network, Inc
1-800-634-
** The following is a copy of TCN’s testing guarantee, which is a part of TCN’s contract that customers receive on the day they sign up for their degree program
“The College Network, Incagrees to provide to all customers in good standing the following support for the Comprehensive Learning Modules purchased as long as I have taken at least one of the tests related to the Comprehensive Learning Modules purchased every twelve months from the purchase date forward: Free updated versions of the Comprehensive Learning Modules (shipping and handling may apply) for the duration of my testing program with The College Network, Incand assistance in obtaining information and identifying test site locations
If I have not passed the CLEP, DANTES or Excelsior College* Exam for a particular TCN Comprehensive Learning Module after two attempts, TCN will pay the future cost of re-taking the exam in question, up to the maximum attempts allowed (if any) by CLEP, DANTES, or Excelsior College*Additionally, TCN will provide me with specific study plans with one of its Academic Advisors and/or the use of an approved tutor in my local areaApproval and assignment of a special tutor is solely at the discretion of The College Network, Inc.”
*The College Network, Incis not affiliated with ExcelsiorCollege

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

I have reviewed your email dated June 23, pertaining to *** *** complaint
The College Network, Inc(“TCN”) is an educational services and eLearning company which provides study material and support to help its customers pass college equivalency examinations. TCN has
assisted many customers in obtaining their degrees at the Associate, Bachelor’s or Master’s level
TCN had a 5-Day Cancellation Policy*** *** did not contact TCN within five business days to cancel her contract
*** *** signed her contract with TCN on April 25, for the purchase of Comprehensive Learning Modules related to the Bachelor of Science Degree in Nursing degree program offered by Indiana State University.
TCN would like to take this opportunity to remind *** *** that her TCN program has a “Lifetime Guarantee”, including a testing guarantee**In addition, TCN has developed the Academic Guidance Planner and TCN Resource Center. Those features were designed to assist TCN customers in reaching their educational goals. The Academic Guidance Planner offers resources to help TCN customers determine what type of learner they are and the best way for them to study, organize their studies, and have a point of reference for their degree program progressionThe TCN Resource Center is a learning environment that allows TCN customers to access their Comprehensive Learning Module program in an online, interactive format. TCN also offers customers online practice testing and the ability to take examinations in the comfort of your home
*** *** program was designed so she can study when she is ready to study; the TCN staff is here to assist her in obtaining her degree Monday-Friday, from 8:a.mto 9:p.m(Eastern Time)
TCN hopes that *** *** will decide to allow us to help her obtain her dream of achieving an advanced degreeTCN’s mission is to make quality education as accessible and affordable as possible for working adults.
If I can be of further service, please don’t hesitate to contact me
Sincerely,
*** ** ***
Director of Customer Relations
The College Network, Inc
1-800-634-
*The College Network, Incis not affiliated, formally or informally, with Excelsior College
** The following is a copy of TCN’s testing guarantee, which is a part of TCN’s contract that customers receive on the day they sign up for their degree program
“The College Network, Incagrees to provide to all customers in good standing the following support for the Comprehensive Learning Modules purchased as long as I have taken at least one of the tests related to the Comprehensive Learning Modules purchased every twelve months from the purchase date forward: Free updated versions of the Comprehensive Learning Modules (shipping and handling may apply) for the duration of my testing program with The College Network, Incand assistance in obtaining information and identifying test site locations
If I have not passed the CLEP, DANTES or Excelsior College* Exam for a particular TCN Comprehensive Learning Module after two attempts, TCN will pay the future cost of re-taking the exam in question, up to the maximum attempts allowed (if any) by CLEP, DANTES, or Excelsior College*Additionally, TCN will provide me with specific study plans with one of its Academic Advisors and/or the use of an approved tutor in my local areaApproval and assignment of a special tutor is solely at the discretion of The College Network, Inc.”

In July I started taking prerequisite courses for my bachelor's program through The College Network (TCN)I financed the entire program including my exam fees through a financial assistance program offered/endorsed by TCN and paid this loan per the terms of the loan in a timely manner and without any late payments at allI submitted a request for an exam check refund for my American History II exam for $on October 3rd, I have never received this checkOver the last years I have made multiple attempts to collect this refund by calling and/or emailing TCN without any successMy emails have gone completely ignored, and the only personal representative I have been able to contact is "Career Learning & Academic Support Services" that partners with TCN whom multiple representatives have continuously claimed over and over again over the past years that my check is "being processed" and have also claimed that they are only a partnering company and they have no other

I was told by Tim *** the representative from The College Network that if I was not happy with The College Network program at any time, at ANY TIME, that I may cancel out of the program Also reviewing the contract the signature that appears on these forms are not even my signature!

I have reviewed your email dated October 27, pertaining to *** ***’s complaint
The College Network, Inc(“TCN”) is an educational services and eLearning company which
provides study material and support to help its customers pass college equivalency examinations. TCN has assisted many customers in obtaining their degrees at the Associate, Bachelor’s or Master’s level
TCN had a 5-Day Cancellation Policy*** *** did not contact TCN within five business days to cancel her contract
*** *** enrolled with TCN on May 25, for the purchase of Comprehensive Learning Modules related to the Bachelor of Science in Nursing degree program offered by Indiana State University
TCN would like to take this opportunity to remind *** *** that her TCN program has a “Lifetime Guarantee”, including a testing guarantee**In addition, TCN has developed the Academic Guidance Planner and TCN Resource Center. Those features were designed to assist TCN customers in reaching their educational goals. The Academic Guidance Planner offers resources to help TCN customers determine what type of learner they are and the best way for them to study, organize their studies, and have a point of reference for their degree program progressionThe TCN Resource Center is a learning environment that allows TCN customers to access their Comprehensive Learning Module program in an online, interactive format. TCN also offers customers online practice testing and the ability to take examinations in the comfort of your home
*** ***’s program was designed so *** *** can study when she is ready to study; the TCN staff is here to assist in obtaining her degree Monday-Friday, from 9:a.mto 7:p.m(Eastern Time)
TCN hopes that *** *** will decide to allow us to help her obtain her dream of achieving an advanced degreeTCN’s mission is to make quality education as accessible and affordable as possible for working adults.
If I can be of further service, please don’t hesitate to contact me
Sincerely,
Bernard JS***
Director of Customer Relations
The College Network, Inc
1-800-634-
** The following is a copy of TCN’s testing guarantee, which is a part of TCN’s contract that customers receive on the day they sign up for their degree program
“The College Network, Incagrees to provide to all customers in good standing the following support for the Comprehensive Learning Modules purchased as long as I have taken at least one of the tests related to the Comprehensive Learning Modules purchased every twelve months from the purchase date forward: Free updated versions of the Comprehensive Learning Modules (shipping and handling may apply) for the duration of my testing program with The College Network, Incand assistance in obtaining information and identifying test site locations
If I have not passed the CLEP, DANTES or Excelsior College* Exam for a particular TCN Comprehensive Learning Module after two attempts, TCN will pay the future cost of re-taking the exam in question, up to the maximum attempts allowed (if any) by CLEP, DANTES, or Excelsior College*Additionally, TCN will provide me with specific study plans with one of its Academic Advisors and/or the use of an approved tutor in my local areaApproval and assignment of a special tutor is solely at the discretion of The College Network, Inc.”

The College Network Inc(“TCN”) has received and reviewed your email dated September 28, pertaining to *** *** complaint
TCN will be sending out *** *** requested exam fee(s) check soon
*** *** program was designed so she can study when she is ready to study; the TCN staff is here to assist in obtaining her degree Monday-Friday, from 9:a.mto 7:p.m(Eastern Time)
Please feel free to call me if you have any additional questions
Sincerely,
Bernard J***
Director Customer Relations
The College Network, Inc
1-800-634-

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
I do not intend to fight with this company for every check I need to take the testsAlso, of the two tests I have taken, I have found that there is information on the tests that is not in their study material, resulting in lower grades for me than I know I am capable of My requests was for all of the $I have paid plus the $I paid for a test out of my pocket to be returnedi also do not want this to affect my credit rating

The College Network Inc(“TCN”) has received and reviewed your email dated October 23, pertaining to *** *** complaint
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TCN sent out *** *** Test Fee check in the amount of $on October 24,
Please feel free to call me in the event you have any additional questions
Sincerely,
*** ** ***
Director Customer Relations
The College Network, Inc
1-800-634-

To Whom it May Concern,
I am contacting the Revdex.com to report fraudulent claims made by The College Network and to dispute my contract with this companyI currently work as a Licensed Practical Nurse and I'm interested in pursing higher education to better myselfI was contacted by a representative at The College Network and given information about their LPN-BSN programI agreed to speak with a recruiter about the program, and I believe this recruiter mislead me and purposely provided me with information for her own gain (commission)When I suspected that I had been mislead, I researched The College Network further and discovered thousands of complaints from other consumersI have read that the potential consumer meets with the recruiter in person and the contract is then discussed The recruiter that contacted me stated she wanted to review the program information with me over the phone rather than in person because she was "busy setting up for a family p

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***

I have reviewed your email dated January 06, pertaining to *** *** complaint
TCN sent out *** *** two requested Test checks on January 09,
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*** *** program was designed so *** *** can study when he is ready to study; the TCN staff is here to assist in obtaining his degree Monday-Friday, from 8:a.mto 9:p.m(Eastern Time)
If I can be of further service, please don’t hesitate to contact me
Sincerely,
*** ** ***Director of Customer Relations
The College Network, Inc
1-800-634-&n

The College Network Inc(“TCN”) has received and reviewed your email dated June 11, pertaining to *** *** complaint
TCN will send out the Exam Fee checks that were requested soon.
Please feel free to call me in the event you have any additional questions
Sincerely,
Bernard JS***
Director Customer Relations
The College Network, Inc
1-800-634-

I submitted a request for my test fee payment weeks agoAccording to the Academic support department (which is contracted out) my fee is still pendingThis is unacceptable and is delaying my program completionI have been approved to schedule my exam, however am not able to schedule without my exam fee (which is money that I have already paid to the College Network)I have sent emails to them with no responseI have called the college network different times and am unable to talk to a personThey advise you to email them your request, as I have done times with no responseI am told by the advisors that this department is "backlogged"This is NOT my problem, however I am the one paying for it

I have requested a check for testing almost months ago, with no communication from TCNI was told when I signed up that it would take no more than weeks to process a check requestI cannot get in touch with anyone from this companyI have paid them $and not received the product promised to meI would like a refund for breach of contractThis company has not done anything it promised

The College Network, Inc(“TCN”) has received and reviewed your email dated April 28, 2014, pertaining to *** *** complaint
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TCN is an educational services and eLearning company which provides study material and support to help its customers pass college equivalency examinations. TCN has assisted many customers in obtaining their degrees at the Associate, Bachelor’s or Master’s level
*** *** signed her purchase agreement for her Bachelor of Science degree program according to its terms on September 13, 2011. At the time she signed her purchase agreement, the program that Ms*** purchased was approved by the California Board of Registered Nursing (the “CBRN”)In December, 2012, the CBRN changed its position and determined that its prior approval was erroneous. TCN is working on solutions to this issue.
TCN believes it has fulfilled its obligations under the contract and that Ms*** is obligated to fulfill its obligations under the contract, specifically to pay TCN for the educational materials and services provided. It should be noted that Ms***’s contract with TCN under the heading Customer Acknowledgment clearly states that TCN customers understand that “TCN is not responsible for changes to state board of nursing or other regulatory requirements, nor is it responsible for changes to state board of nursing or other regulatory requirements, nor is it responsible for the approval of various programs by any boards or agencies.”
However, as a good corporate citizen, and without any admission and without any waiver, at this time TCN is willing to grant Ms***’s request for cancellation under the following conditions:
1. Ms*** execute TCN’s Release and Settlement Agreement; and
2. Upon that execution:
(a) TCN will pay off and close Ms***’s loan in the approximate amount of $5,with Paramount Capital Inc
(b) Monies paid by Ms*** under her contract with TCN will be treated as an “Educational Credit” which can be used by her at any time in the future to complete her advanced non-Certificate TCN educational program using TCN materials.
Please have Ms*** call me and I will make arrangements to forward to her TCN’s Release and Settlement Agreement for her review and approval
Sincerely,
*** ** ***
Director of Customer Relations
The College Network, Inc
1-800-634-***
** The following is a copy of TCN’s testing guarantee, which is a part of TCN’s contract that customers receive on the day they sign up for their degree program
“The College Network, Incagrees to provide to all customers in good standing the following support for the Comprehensive Learning Modules purchased as long as I have taken at least one of the tests related to the Comprehensive Learning Modules purchased every twelve months from the purchase date forward: Free updated versions of the Comprehensive Learning Modules (shipping and handling may apply) for the duration of my testing program with The College Network, Incand assistance in obtaining information and identifying test site locations
If I have not passed the CLEP, DANTES or Excelsior College* Exam for a particular TCN Comprehensive Learning Module after two attempts, TCN will pay the future cost of re-ta*** the exam in question, up to the maximum attempts allowed (if any) by CLEP, DANTES, or Excelsior College*Additionally, TCN will provide me with specific study plans with one of its Academic Advisors and/or the use of an approved tutor in my local areaApproval and assignment of a special tutor is solely at the discretion of The College Network, Inc.”
*The College Network, Incis not affiliated, formally or informally, with ExcelsiorCollege