The College Network, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Again I reject the offer, altho we seem to be getting closer, this offer still has me paying for unusable serviceI do not accept having to pay this company anything more then I already have as well as the return of unused funds as described in my original complaint
Regards,
*** ***

read your post, My name is Veronica and our stories are so similar, I too signed up, tried to call and cancel a week later , was told it was a three day cancellation deadline I never received a statement but stopped making payments, never used any of their services at all, and five years later I was sued without my knowledge (not properly served ), recieved a letter in May stating a judgement had been won against me , then second letter from attorney about garnishment for 25% of my earnings until 4,is paid, currently fighting this and may possibly have to file bankruptcy as wellI refuse to pay money back that was never used for meNo classes, books, or examsFor, Where, why and who did the pay money to ? Sincerely, *** ***

I have reviewed your email dated January 15, pertaining to *** *** complaint
The College Network, Inc(“TCN”) is an educational services and eLearning company which
provides study material and support to help its customers pass college equivalency examinations. TCN has assisted many customers in obtaining their degrees at the Associate, Bachelor’s or Master’s level
TCN is in the process of cancelling *** *** contract per a signed TCN Release and Settlement Agreement*** *** partial refund check is being sent out January 23,
If I can be of further service, please don’t hesitate to contact me
Sincerely,
*** ** ***
Director of Customer Relations
The College Network, Inc
1-800-634-
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Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I have a signed contract that states the testing fee's were financed. The College Network, by it's own admission of its policies, is to refund all testing fees with in weeks of submitting the request. My request was submitted on Feb11, 2015. I have still have not received the refund. In addition to paying the financing interest, I now owe interest on my personal credit card which I had to use to pay the testing fee. Numerous calls to the service line have yielded no resolution. They have no one to resolve disputesNowhere in the companies reply do they address the fact that they have breached the contract by failing to live up to their terms. Additionally they have no satisfactory means to seek resolution. They have breached the terms of their contract, they have refused to honor it, they have refused to conduct business within legally binding terms. They are in breach of the contract by their failure to act, and they are offering nothing to resolve their error, not even refunding the testing fees owed to me. This is outrageous and egregious. I want my money. Regards,*** ***

I signed up with the college network March 15, 2013, right after I received my LPN license I was told that The College Network was associated with Excelsior and that they have all the references that I needed to pass test and to get my RN I jumped right into the studies I wanted to get going and get done so I could support my kids and myself When I got done with the module and seen how much the test were I was shocked I paid for the test and went to a local college and took it The exam was nothing like what I had been studying I called The College Network and they said that they had faith in me that I would do better on the next testI found it hard coming up with the money for the test, so on 6/13/I signed a paper to add an additional onto my loan to cover my test I was told that when I was ready for a test to call, The College Network would send me a check and then I can use that to pay for the test I received checks totaling and still failed th

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I have not seen, nor is the agreement in condition from TCN attached for my review, but I do accept condition As far as condition 3, I do not agree to this conditionI should not have to pay to be lied to or stolen from by TCN.I will, however, be willing to absorb my lost wages, copy costs, postage, and attorney fees, as well as stop all Facebook and LinkedIn warnings to others about TCN's deceptive business practices and ask my attorney to stop all work related to the class action lawsuit I asked him to prepare against TCN for fraudulent advertising and deceptive advertising/business practicesFurther, I will contact and stop my complaints against TCN, Mr ***, and Ms *** with:the Revdex.com, the Consumer Financial Protection Bureau, the State of Texas Auditors office, the State of Texas Attorney Generals office, the Bastrop County Jude's office, the Bastrop County District Attorneys office, the Federal Trade Commission, the Department of Veterans Affairs, the Texas Workforce Commission and the US Department of EducationIn exchange for the money stolen from me being returnedBased on the many favorable responses I have received in response to my warnings against TCN, I am sure that the cost of going to court, the bad publicity of a class action lawsuit, and potentially repaying all of the people that have contacted me (that have also been swindled by TCN), TCN attorney fees, my attorney fees and field the above listed complaints and investigations it would be cheaper and easier for all involved to give me back my moneyI will never repay this fraudulent loan and I will not be burdened financially due to the lies of this companyI will never use TCN for anything ever, so there is clearly no need for me to maintain a positive cash balance or credit there. All that TCN and it's bank, We Florida Financial, can do to me is potentially effect my credit, it will cost much more than you owe me just to show up to face me in court, once. I will call Mr *** late Tuesday or Wednesday afternoon to discuss this matter furtherUntil then, please ask Mr *** to send me a copy of this TCN letter that he mentioned in his response for me to reviewHe has my email address.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.The College Network makes no effort to do anything to resolve the issueI have been unable to access the items that were promised to me at the time of purchaseI have likewise discovered I am unable to attend the facilities promised to me at time of saleNeither of these are through any fault of mine. I do not feel I should be liable for the cost of a program that was sold to me under pretenseI cannot make use of the materials in a way that would benefit meAnd thusly I feel a refund of monies paid is the only satisfactory solution.
Regards,
*** ***

I used a Scholarship and paid the reminder off years agoWhen I found out VA would no longer except the College network/Excelsior program in I asked for a refund on the remaining modules I had purchased and never receivedTo this day this has not been resolved

previous settlement not fullfilled Previous complaint submitted on 2/19/assigned ID number *** has not been fulfilled by The College NetworkThey requested I contact them for the Release and Settlement Agreement for review and signatureI contacted them, received the form in the mail, signed and returned to them as requestedThe loan with City County Credit Union has still not been paid offRemaining balance is $whereas TCN agreed to pay off and close outstanding loan with City County Credit Union.I have placed many calls and left many messages for MrBernard Schrader, the Director of Customer Relations with no return phone calls

PLEASE FIND BELOW A Response I Wrote to The College Network in conjunction with We Florida Financial, who are operating under questionable practices
Many Thanks,
*** ** ***, LPN
TCN, I have not reached you online or on the phone this is a prevaricationOther people in my area have the same problem with youI to this day am still unable to get online with you, nor retrieve any class informationThere has never been anyone available for online tutoring during the hours you claim there should be, or any other timeWhenever I tried to get online help during the hours you say you are available I get a notice saying no one was available at that time
TCN is a book mill, I found out after signing up with TCN that there is NO ACADEMIC SUPPORT as your business and representative falsely and knowingly put forward to meYour cohorts have been informed of this as wellTCN Representative told me this was a student loan, that too was an untruth, so it is obvious We Florida Financial are involved in this scam as well.Here are a few complaints I found through the Revdex.com that I will be forwarding to other persons of interestI will be contacting the Attorney General of my State, and I will let them know the kind of shady operation you are runningI am a grandparent raising a grandchild who wanted to try and achieve My RN so that I could better provide for my grandchildMy wife is retired after years with the public schoolsYou people are simply Highwaymen out to scalp the hard-working public who are trying to better themselvesShame on you TCN and WE Florida Financial!!!!
*** ** ***, LPN

I signed a contract with TCN in March of I was financed for the amount of $10,That amount was to pay for the educational materials that they provided and it was also to pay for exam feesPrior to me having signed their contract I was told by their representative that it takes approximately two weeks to receive a check after the request had been madeThe educational material, the quality of which is debatable, was readily available to meHowever, I requested my first check for my exam fee in May of I have contacted them multiple times over the last months and each time was told that it would be arriving shortlyAfter having gone approximately months without having ever received it I requested a refund on the portion allocated to the exam feesI was told by the representative "I don't think we do that"Seeing as the testing material was provided to me as agreed I have no qualms in paying the amount owed for thoseBut, I am requesting the dollar amount for the

I signed on with the college network with a contract stating if I had to take a final for the 3rd time I would he reimbursed the entire amount of the cost for the final exam in fullI took the college algebra final for the 3rd time July I faxed all my recipets into the college network that same monthAfter not hearing anything I emailed the accounting department twice and was told I would recieve my reimbursement check by December I still have not received anything and I have sent more emails inquiring about this and all have gone unansweredWhen I call the phone number provided for the college network it sends me to a recording stating to email my concernI would like my reimbursement money as promised in my signed contractIt is $

The College Network Inc(“TCN”) has received and reviewed your email dated March 19, pertaining to *** *** complaint
TCN will not cancel nor refund any monies to *** ***
Please feel free to call me in the event you have any additional questions
Sincerely,
Bernard ** ***
Director Customer Relations
The College Network, Inc
1-800-634-

I signed up in for them to assist me in getting my RN and pay for a test, in which they were to pay back for in weeks when I called and talked to the support person they stated it was there and should have went out
and I needed to email the correct place so I did and no response
So I ask my lawyer to write a letter and they did not get a response

The College Network Inc(“TCN”) has received and reviewed your email dated September 22, pertaining to *** *** complaint
TCN has a 5-Day Cancellation Policy***
*** did not contact TCN within five business days to cancel her contract
TCN would be willing to refund *** *** her unused Exam FeesIf *** *** is interested, this process normally takes 10-weeks.
Please feel free to call me in the event you have any additional questions
Sincerely,
Bernard ** ***
Director Customer Relations
The College Network, Inc
1-800-634-

The College Network Inc(“TCN”) has received and reviewed your email dated February 24, pertaining to *** *** complaint
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TCN is an educational services and eLearning company which provides study material and support to help its customers pass college equivalency examinations. TCN has assisted many customers in obtaining their degrees at the Associate, Bachelor’s or Master’s level
*** *** signed her Purchase Agreement and all applicable documentation for her degree program on February 26,
However, as a good corporate citizen TCN is willing to grant Mellie Brice’s request for cancellation under the following conditions
TCN requests that *** *** execute TCN’s Release and Settlement Agreement
TCN will pay off and close *** *** outstanding loan balance of approximately $2,with *** *** *** ***
Monies retained by TCN will be treated as an “Educational Credit” which can be utilized by *** *** at any time in the future to complete her non Certificate TCN educational program using TCN materials
Please have *** *** call me at her convenience and I will send her TCN’s Release and Settlement Agreement for her review and signature.
Sincerely,
*** ** ***
Director Customer Relations
The College Network, Inc
1-800-634-

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
]I was told upon signing up with the college network that ALL exams would be given online via Webcam at home, there would be no need to travel to take exams I did not find out until I was ready to take my first exam that I would, in fact, have to travel And days is not nearly enough time to know if this program is suitable for anyone I would like my money back and TCN can have their "modules" backI do not have money to wasteI think it is a shame that these sales people go in to people's homes claiming to be affiliated with a school when they are really only selling reading material It is very misleading!
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
This is not a resolution to my complaintI have tried on numerous occasions to follow through with the program and request a testing fee which I am currently still waiting onIt has been months since my first request for my testing exam fee and this is not helping me extend my educationI read in your statement that The college Network material has a lifetime guarantee for testing, but why should I have to wait a lifetime if I am asking for my testing fee check nowWhen the recruiter came to speak with me, I was not informed that I would have to wait all of this time to take a test or pay out of pocket and just wait until you all are ready to reimburse meIf that was the case then I would have never signed up with the college network to start with and wouldn't have paid out thousands of dollars that I don't have to just give away
I have since enrolled in a local college to continue my education to become an RN and would just like to be released from my contract and my loan since I am continually paying this monthly and am unable to make any use of it
Regards,
*** ***

The College Network Inc(“TCN”) has received and reviewed your email dated August 26, pertaining to *** *** complaint rebuttal
If Maureen *** elects to not cancel her contract she will remain responsible for her loan with *** Financial Credit UnionTCN is dedicated to helping Maureen *** earn her college degree
Please feel free to call me if you have any additional questions
Sincerely,
*** ** ***
Director Customer Relations
The College Network, Inc
1-800-634-

The College Network representative I met with informed me that before graduating from my selected nursing program, I would need to complete learning modules through them One of the modules, microbiology, I had already completed as a college course as part of my RN program He informed me that it wouldn't transfer because it was a different level, and that I would need to take the module so it will transfer to the MSN program I enrolled in the modules, and began classes at Regis University concurrently After speaking with my academic adviser, I was informed that all of the classes I would need to graduate were available through Regis University, and that my microbiology class would transfer I have contacted The College Network about feeling swindled by their representative, but they have been less than helpful on numerous occasions