The Nerd Cave LLC Reviews (538)
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The Nerd Cave LLC Rating
Address: 165 Pearl St Apt 32C, Seymour, Connecticut, United States, 06483-3741
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Hello, according to the tracking number: with USPS the order has been deliveredAs an apology for the long wait, I have refunded 10%
I ordered a canvas around July 10thOn July 20th I emailed the company asking about processing timeThey responded saying it can take 2-weeks August 10th I emailed them again asking for a status and they said they were preparing it for shipmentNow it's August 26th and I still haven't received any delivery updates
I ordered a dead pool picture from them in July and did not get the picture
I placed an order for product on their website on 8/28/(order # 28114), for a 5-piece canvas limited edition printI was charged $(verified through my bank) on 8/29/ The product was not deliveredNeither has the Company responded to either email or voicemail messages to provide any update on delivery of the product or for that matter to issue a refund for not providing the product I paid for
I ordered a product from this company weeks ago They even gave me an invoice number of ***I didn't recieve a tracking number, and weeks later, I don't have my productThe total prices was $I have emailed this company and called and left a message, but I am not getting a response, and I still don't have my productThey have a place on their website to track your order, but the order does not come upJudging by the other complaints on the Revdex.com site, it seems that I have been taken for a ride along with a list of other folksThis business needs to be shut down quick before others loose their money alsoI'm not even that concerned about my money as much as I am my personal info and the fact that this "business" is still in operation
On July 9th, I purchased a piece wall canvas from TheNerdCave.com for $with delivery times of - weeksAfter weeks I reached out to TheNerdCave.com inquiring about my order they told me they were overwhelmed with sales so I waited longer, contacted then again and they told me the merchandise was lost in shippingAfter that they told me I could have a refund or get it in weeks so I allowed them more weeks with no luckI asked for a refund and their last statement on Sep 18th, was that a refund was being processed
I placed order #on July 5, with The Nerd Cave
On July 5, $was charged against my purchasing credit card
By August 18, this product had not arrivedI waited this long knowing it was probably a drop-shipped item from AsiaI have ordered items like this before and weeks is a very delivery timeframe
August 20, I receive an email apparently from Mike stating:
"Dear Nathan,
According to the updated information provided by the manufacturer, your order should be already shippedThe tracking number should be available in 2-business days
We apologize for any inconvenience we might have caused and look forward to filling your future orders in timely manner We would like to offer you 10% discount on the next order of T-shirts as a compensation
If there are any further questions or concerns, please feel free to contact us anytime!
Have a nice day!
Best regards,
Mike
The Nerd Cave Support"
This was obviously a robotic/c
Order Print from Nerd Cave, July Email July on the status of order, received response that it can take up to weeks for item to shipOn Aug 16, emailed again on status, received response from Vita that item was ready to and would be shipped in next few daysEmailed Aug 19, received response that maybe it shipped and I should check post officeNo shipping notification sent, thus no tracking infoAug 22, looking for another update, no longer receiving any communication from company
I waited months for an price canvas order....no tracking # was given and I requested a refund multiple times and was placated with a "please be patient" response each timeThe package DID eventually arrive but the quality is so bad as to be unusableThe colors bleed from price to price and it's all out of focusI have again requested a refund and or return option but have little or no faith in thisI am going to go to my bank and have the charges reversedAVOID NERD CAVE AT ALL COSTS!
This website is a damn scam! Do not order from these heffers! Placed an order for some wall art that costs about $They charged my account the same day as the order confirmation email was sentIt has been a month and a half and I have not received an email confirmation that my order was shippedI've tried on multiple occasions to get in contact with them WITH VERY LITTLE SUCCESSThey are HORRIBLE at responding to emails and I cannot believe that a business has no phone numbers to callI am so pissed that they charged meAll I want is my damn money back
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*** *** Subject: Refund I was told I would be receiving my refund a week ago an I still haven't gottenWhen will receive it?
I purchased a gift before Christmas in November, and was told it would be shipped within two to four weeks I never received a tracking number or a shipment confirmation, and every attempt to reach out to customer service is ignored
On July 6,I placed an order for a canvas that I saw online The product was ordered from *** during that date The canvas was paid in full at the amount of $with a credit cardSince that date I have emailed and have not received any communication as to when the product would be deliveredToday is 9/20/and still no product or refundThis is a clear issue of deceptive trade practices and delivery issues This company has no real was to communicating with anyoneThat should have been a red flag
Never recieved merchandise I ordered was promised a yracking number refused to give me that ad well
The order was refunded on
"San Francisco", Roboto, "Segoe UI", "Helvetica Neue", sans-serif line-height: 1em background-">September 28, at 3:49am
Complaint: ***
I am rejecting this response because: I have not received a refundThey did email me last Tuesday asking if I wanted a refund or another
product and I responded to them I want a refund and I haven't heard back from them sinceI checked on my bank statements and there is no refund yet
Sincerely,
*** ***
I ordered a product from this company over two months ago and never received itI have contacted customer service several times and they keep telling me that it had shipped and then gave me a tracking number that cannot be found in any carriers tracking system
I ordered an item back on July 11, paid for it and never received it I keep emailing them and their excuse is there tracking of packages system is down and that they resent the packageI never received my item I am constantly emailing them about my item and I feel I was taken advantage of and that it was a scam as I never received my item
I ordered a piece canvas of batmanthey said I would get a confirmation number before they sent it outthat was July 2016, I figured a couple of days for them to get it togetherthey said to weeks for delivery, which I tried to contact by phone with no response, only by e-mail, which I contacted timesThank you for your purchase!
Hi Mike, we're getting your order ready to be shippedWe will notify you when it has been sentit is now Sep 27th and nothingThey told me they didn't even have it printed yet, How can you charge me for something you don't have?
this is from me
So now im not getting it?I was giving a deadlineNot u telling ur giving me a refundWas it ever on its wayI need to talk to someone since u wanted a phone numberThis has become absurd
So I was never getting my canvas?and now im getting a refund?there has got to be a explanation.how can not track my itemOr resend it faster.then if u do refund me howAnd what if I still want to waitIt's been 3months what's another month*** at this rate I might get it by ChristmasBut u see u have my money and I have nothingStill waitingObviously I want it but you guys are doing nothing to help me get it why?
How long will it take for a response or a phone callIt eases one response with a real personU did ask for a phone numberAnd u guys provide one as a front because u have no to ever pick up the phone
So how come I can't get a response no moreI still want my canvas that's what I paid forWhat is going on
its is 9-8-i still want my canvasi neve