NEVER CALL ORKIN!
I called the company and we decided on an appointment for the sales representative to come and explain what will happenDuring the appointment, the representative kept saying they will "spray" inside and outside once every month when I sign the contractTherefore, I signed the contract and paid the down paymentThen, I waited for a technician to call and make an appointment to come, the company never did, until I contacted the sales representative and complainedWhen the technician came, he did not spray any pesticides inside the buildingHe walked around for an hour doing nothing but "inspection" and then in five minutes he applied a gel "pesticides" which I did not see any trace of and after a couple of days found insects anywaysI contacted the company and asked to cancel my contract which thankfully they didHowever, I asked them to refund my down payment back since the service done was not professional, effective nor real, so the manager said he will try
Over charged for a service no less than $and no itemized list of what I was being charged for
services to exterminate termites in the crawl space of my tiny room homeServices provided: 1) Spraying for termites, 2) Plastic material to seal the entire crawl space to prevent spreading of termites in my house ; 3) Dehumidifier placed under my house but never hooked up
I have told the exterminator that I would install the electrical connections myselfAnd I did not need a licensed electrician to do this work to bring electricity from my breaker box to my crawl spaceI had already had the wiring and other electrical parts purchase several years ago before I had needed Orkin's services
The original estimate for their termite extermination service for my home was for $6778.00, however the exterminator add $to my bill against my consentThe tiny print on the contract was difficult for me to read before I had signed itHere, I later spotted in my house where I used
I am wanting to cancel my recurring service as I can no longer afford it and have also found the results to be less than effectiveI called the 800# at 4pm ET today and was told I needed to be transferred to my local office where I was connected to an agentThe agent said a manager would have to call me back to cancel serviceI asked how long it would take because I did not want them to come out again and and be billed and she said it would probably be MondayI said I guess that's all we can do then and ended the callWhy are you making it so difficult to cancel and why is no one but a manager who is not available the only one able to cancel service? It seems like you are trying to prevent me from being able to cancel my service as though I have no right to do soThis experience has ensured I will never do business with your company againThe agent I did speak with did nothing to help but to repeat a manager would have to call me back
Product_Or_Service: Pest control
Account_
I have been set up for quarterly services with this company for a year In August, they sprayed the outside front of my home I called and tried to have someone come back out to finish the service and told them I would pay once someone came back out The person did not show up for the time we had set up Then, they came out again and did the same thing in November, charging me for another service A couple of weeks later, turned me over to collections I called the company to try to speak to a manager to work this out and let them know, I still have not had my service completedThe lady at the local branch seemed helpful and let me know the technician that was supposed to be helping me is no longer with the company I have yet to hear back from the local manager,***Today, I received a call from*** at corporate and was told that the service was completed because it was the front of my house was sprayed and it forms a barrier and that I owe the total for two services
In 2013, I paid Orkin of Little Rock, AR to
repair termite damage at my home, Additionally, I paid them to install a vapor/moisture barrier under the home upon completion of installing new floor joists
After paying Orkin approximately $10,000, the area under the home began to floodThe vapor barrier was improperly installed, creating a "swimming pool" (the term used recently by a licensed contractor) under the homeThe floors have since buckled and all floor joists must be replacedI have recently been informed by licensed contractors that Orkin repairmen "scabbed"
on to termite damaged joists rather than installing new joists as contractedSince Orkin's damage, I've paid for pumping water from the home, removing the vapor barrier, removing carpets, and demolishing an enclosed fireplaceThe last quote I received to repair the damage was $30,
Orkin of Little Rock, under the management of
***, has refused to work with me on
correcting this problemI have g
The company failed to keep scheduled service call,but instead came at a time I was not available ,and came on day when I told them I wouldn't be available.I requested cancellation of service following that but it was not honored .I don't think I should pay for a service when they knew I would not be available
We have Orkin Pest ControlThe last time service was done the technician was suppose to come in the morning which he came at 6:34pm, which caused me to miss an important meetingI was on the schedule yesterday 6/15/I waited all day no one came, and no call receiveI called Orkin today, and I was told the manager would check into it and, they would call me back, and they never didI have been a customer with Orkin off and on since They don't care about their customer'sI usually deal with the Orkin out of Coldwater, but this Orkin is in PortageI would not recommend this one to anyone
Well they offer satisfaction gaurentee but refuse to refund me my money after I paid fdollars last week for bedbug treatment and they assured me they could take care of my problem witch they did not it took calls to get someone on the phone to tell me I'm pretty much out the money unless I wanna let them come back and doit for free but I'd rather have a full refund to seek a professional that can get the job done right the first time please help
Product_Or_Service: Bed bug treatment
Order_Number: Rt#X
Account_Number: ***
I paid to start a service I never got The Tech called me in the morning on the first day he was coming, to let me know he was all set with a fully stocked truck and was coming The Tech was very courteous and professional The local manager stopped him and wouldn't let him come The service never got started The local manager puts words in people's mouth's that they didn't say That's unethical He blocked my house from getting protected He didn't want to use the supplies
Product_Or_Service: Mice service
Orkin has failed to deliver service according to contract They fail to call in advance, perform services as contracted, and their answering service hangs up on customers
Product_Or_Service: Pest control
Account_Number:***
I contacted Orkin for a rodent problem in our attic I called because they have the Revdex.com seal I found out there is no office on our island The office that assigns the technicians is in HawaiiThe technician contacted me and we set up a time he could arrive to remedy the problem He used a very sticky board trap (I think of them) in the atticThe rat was caught, but managed to break free I asked the technician to set a different trap, which he did I told him that someone mentioned to me that peanut butter was a good lure He didn't have any and I had to provide the bait These traps were too small and probably wouldn't kill rodentsOne of the traps had the bait removed by the rodent without springing itI am very disappointed in the service provided for these reasons: 1.No one answers the phone at the Hawaii office I had to always leave a message No one returned my calls 2.The technician would probably have done a better job if his supervisor provided him with be
Was sent a bill of $from Orkin, Inc Called and asked if I could make payments Told I could make 4, so I made the first payment 11/22/ My renewal date was November 11, Received a letter asking for the ENTIRE bill on 12/11/ Called back and was told ALL PAYMENTS HAD TO BE SENT IN BY END OF DECEMBER That is not a payment plan! Instead of having a year to pay the balance, I have less than days! This is UNFAIR!
Jan8, Came home to find a bill for a service call I was not told they would be visiting and was not home In an email, Orkin said they performed an exterior inspections of the foundation The foundation was snow covered at the time and there were not an footprints around the house I refused to pay for the 'service' After speaking with the national call center regarding this, the local office called me and left a message to disregard the charge.I rescheduled service for Feb19, Stayed home from work and no one showed up At this point, I cancelled my association with Orkin (talked to national call center again).On Feblocal Orkin left a message indicating they would visit the following day I emailed local Orkin and was assured the call had been in error and my account was inactivated.May 9, I received another message from local Orkin that they would visit my home on May 10, and that I still had an outstanding balance from Jan of $93.95.I emailed t
On November 12, I retained service with Orkin to treat the interior and exterior of my home especially a situation of bees and wasps living in the framework of my home I paid $for service Due to heavy rain the technician could not complete the exterior portion of the service nor could they handle the bee situation I was told that they would come back within days to complete the service and that as soon as my husband drilled holes in the wall they would come back to put insecticide into the holesOn December 6, an additional $was automatically deducted from my bank account for servicesAt this point, a technician still had not been back to the premises to complete the service I called the company and arranged to have a technician come out on December 12, after 2:00pm I specifically asked that they call me approximately minutes prior to arriving so that I could be home to let them inside I never received a phone call, nor did anyone show up t
Back in jan of this year we had bed bugs in our homeWE had orkin come out and do the job they charged us dollars to eliminate my home of bed bugs Before orkin came and treated my home I threw out all my furniture couches beds bedding ripped out all the carpet basically the whole house was gutted nothing in my house pictures dishes etc .After they treated my house they inspected a week later and gave us the clear to move back in So we came in and swept and vacumned before we layed the carpet and flooring finished the flooring and cleand everthing wiped down outside before it was brought back into the house and washed and dried every piece of clothing we owned before it was brought back in our homeBought new beds encasments for every bed new furniture for the living room And the first couple of days back in my home I found a live bed bug in my master bedroom called they came and sprayed .About weeeks later I found anther one in my bathroom it was dead on the wall
2nd time, this year, Permatreat has billed me for services I did not request or consent toI don't know what to do, or how to get them to stop!
I received a bill in the mail for $97.00, with letter dated 12/13/17, stating that a service was rendered and that my account is now days past due
The invoice is dated 10/16/17, #XXXXXXX, and shows an Order#XXXXXXX
I did not place this order, nor did I request any service at my home
This is the 2nd time they have done this, this yearLast time was in April, and I thought after several discussions with the billing person, and a report to the Revdex.com, I would not be dealing with this againI told them, at that time, not to come again, unless I specifically called to request service, and make arrangements for them to comeI'm not sure what to do, nextHow can I get them to stop? I do not want to pay for a service I didn't need, and didn't requestHow can I get them to cease and desist with the late payment notices? My credit rating
I have a contract with orkin since for termites, they placed termite baits around the whole house and every tree in my yard , yesterday I noticed the fig tree had been blown over from the storm, I started to cut it down when I noticed termites in the branches, I called Orkin to come stray the tree or the area where the tree is, they told me they could not stray the tree because only the house is coveredIf only the house is covered why did they put termite baits around every treeThey want to charge me to stray the tree
Product_Or_Service: Orkin termite control
Account_Number: ***
I paid over 2,dollars for Termite removal in*** and still am flooded with termites They said that I did not call and complain about still having themI called the gentleman's number on the business card he gave meI called them several times and when they sent me the renewal notice I did not renew Now they are coming out of the walls and we called them and they refuse to do anything about them My husband is totally disabled and would eat them and they are coming out of the wall above his bed
Product_Or_Service:***
Account_Number: ***
Back in Oct the week before Matthew hit My husband and I went to Charleston SC, while we were gone Orkin claims they came and done out side of property they threatened me if I didn't pay well I should have said something then but said fine I paid told them didn't anything else to do with a company who lies I can prove I was out of town, Well they just sent me a bill for seasonal service they were told I don't want them here they are not going to lie and cost me money I do not owe again I do not want their service but if I call they argue with me and threaten me
Product_Or_Service: Pest
Account_Number: ***
I called this company on 6/23/to request a quote on pest control servicesI was told I would pay $plus tax on a monthly basis per their conveinence billing planI thought this sounded very fair and enticing, therefore I signed up for serviceI was told in order to take part in the conveince billing however I would need to provide a debit/credit card which I had no problem withI noticed a charge on my account for $which at that time I then immediately called Orkin and questioned them aboutI advised the customer service representative of my situationI was then transferred to my local office I was told by Orkin that this was for the initial serviceI advised my local office that I was not told by one single person not even the technician that there was a intial service chargeFurthermore the way the billing is laid out the contract is extremely confusingI was under the sole impression that the only thing I would be responsible for is $plus tax monthlyOrk
NEVER CALL ORKIN!
I called the company and we decided on an appointment for the sales representative to come and explain what will happenDuring the appointment, the representative kept saying they will "spray" inside and outside once every month when I sign the contractTherefore, I signed the contract and paid the down paymentThen, I waited for a technician to call and make an appointment to come, the company never did, until I contacted the sales representative and complainedWhen the technician came, he did not spray any pesticides inside the buildingHe walked around for an hour doing nothing but "inspection" and then in five minutes he applied a gel "pesticides" which I did not see any trace of and after a couple of days found insects anywaysI contacted the company and asked to cancel my contract which thankfully they didHowever, I asked them to refund my down payment back since the service done was not professional, effective nor real, so the manager said he will try
Over charged for a service no less than $and no itemized list of what I was being charged for
services to exterminate termites in the crawl space of my tiny room homeServices provided: 1) Spraying for termites, 2) Plastic material to seal the entire crawl space to prevent spreading of termites in my house ; 3) Dehumidifier placed under my house but never hooked up
I have told the exterminator that I would install the electrical connections myselfAnd I did not need a licensed electrician to do this work to bring electricity from my breaker box to my crawl spaceI had already had the wiring and other electrical parts purchase several years ago before I had needed Orkin's services
The original estimate for their termite extermination service for my home was for $6778.00, however the exterminator add $to my bill against my consentThe tiny print on the contract was difficult for me to read before I had signed itHere, I later spotted in my house where I used
I am wanting to cancel my recurring service as I can no longer afford it and have also found the results to be less than effectiveI called the 800# at 4pm ET today and was told I needed to be transferred to my local office where I was connected to an agentThe agent said a manager would have to call me back to cancel serviceI asked how long it would take because I did not want them to come out again and and be billed and she said it would probably be MondayI said I guess that's all we can do then and ended the callWhy are you making it so difficult to cancel and why is no one but a manager who is not available the only one able to cancel service? It seems like you are trying to prevent me from being able to cancel my service as though I have no right to do soThis experience has ensured I will never do business with your company againThe agent I did speak with did nothing to help but to repeat a manager would have to call me back
Product_Or_Service: Pest control
Account_
I have been set up for quarterly services with this company for a year In August, they sprayed the outside front of my home I called and tried to have someone come back out to finish the service and told them I would pay once someone came back out The person did not show up for the time we had set up Then, they came out again and did the same thing in November, charging me for another service A couple of weeks later, turned me over to collections I called the company to try to speak to a manager to work this out and let them know, I still have not had my service completedThe lady at the local branch seemed helpful and let me know the technician that was supposed to be helping me is no longer with the company I have yet to hear back from the local manager,***Today, I received a call from*** at corporate and was told that the service was completed because it was the front of my house was sprayed and it forms a barrier and that I owe the total for two services
In 2013, I paid Orkin of Little Rock, AR to
repair termite damage at my home, Additionally, I paid them to install a vapor/moisture barrier under the home upon completion of installing new floor joists
After paying Orkin approximately $10,000, the area under the home began to floodThe vapor barrier was improperly installed, creating a "swimming pool" (the term used recently by a licensed contractor) under the homeThe floors have since buckled and all floor joists must be replacedI have recently been informed by licensed contractors that Orkin repairmen "scabbed"
on to termite damaged joists rather than installing new joists as contractedSince Orkin's damage, I've paid for pumping water from the home, removing the vapor barrier, removing carpets, and demolishing an enclosed fireplaceThe last quote I received to repair the damage was $30,
Orkin of Little Rock, under the management of
***, has refused to work with me on
correcting this problemI have g
The company failed to keep scheduled service call,but instead came at a time I was not available ,and came on day when I told them I wouldn't be available.I requested cancellation of service following that but it was not honored .I don't think I should pay for a service when they knew I would not be available
We have Orkin Pest ControlThe last time service was done the technician was suppose to come in the morning which he came at 6:34pm, which caused me to miss an important meetingI was on the schedule yesterday 6/15/I waited all day no one came, and no call receiveI called Orkin today, and I was told the manager would check into it and, they would call me back, and they never didI have been a customer with Orkin off and on since They don't care about their customer'sI usually deal with the Orkin out of Coldwater, but this Orkin is in PortageI would not recommend this one to anyone
Well they offer satisfaction gaurentee but refuse to refund me my money after I paid fdollars last week for bedbug treatment and they assured me they could take care of my problem witch they did not it took calls to get someone on the phone to tell me I'm pretty much out the money unless I wanna let them come back and doit for free but I'd rather have a full refund to seek a professional that can get the job done right the first time please help
Product_Or_Service: Bed bug treatment
Order_Number: Rt#X
Account_Number: ***
I paid to start a service I never got The Tech called me in the morning on the first day he was coming, to let me know he was all set with a fully stocked truck and was coming The Tech was very courteous and professional The local manager stopped him and wouldn't let him come The service never got started The local manager puts words in people's mouth's that they didn't say That's unethical He blocked my house from getting protected He didn't want to use the supplies
Product_Or_Service: Mice service
Orkin has failed to deliver service according to contract They fail to call in advance, perform services as contracted, and their answering service hangs up on customers
Product_Or_Service: Pest control
Account_Number:***
I contacted Orkin for a rodent problem in our attic I called because they have the Revdex.com seal I found out there is no office on our island The office that assigns the technicians is in HawaiiThe technician contacted me and we set up a time he could arrive to remedy the problem He used a very sticky board trap (I think of them) in the atticThe rat was caught, but managed to break free I asked the technician to set a different trap, which he did I told him that someone mentioned to me that peanut butter was a good lure He didn't have any and I had to provide the bait These traps were too small and probably wouldn't kill rodentsOne of the traps had the bait removed by the rodent without springing itI am very disappointed in the service provided for these reasons: 1.No one answers the phone at the Hawaii office I had to always leave a message No one returned my calls 2.The technician would probably have done a better job if his supervisor provided him with be
Was sent a bill of $from Orkin, Inc Called and asked if I could make payments Told I could make 4, so I made the first payment 11/22/ My renewal date was November 11, Received a letter asking for the ENTIRE bill on 12/11/ Called back and was told ALL PAYMENTS HAD TO BE SENT IN BY END OF DECEMBER That is not a payment plan! Instead of having a year to pay the balance, I have less than days! This is UNFAIR!
Jan8, Came home to find a bill for a service call I was not told they would be visiting and was not home In an email, Orkin said they performed an exterior inspections of the foundation The foundation was snow covered at the time and there were not an footprints around the house I refused to pay for the 'service' After speaking with the national call center regarding this, the local office called me and left a message to disregard the charge.I rescheduled service for Feb19, Stayed home from work and no one showed up At this point, I cancelled my association with Orkin (talked to national call center again).On Feblocal Orkin left a message indicating they would visit the following day I emailed local Orkin and was assured the call had been in error and my account was inactivated.May 9, I received another message from local Orkin that they would visit my home on May 10, and that I still had an outstanding balance from Jan of $93.95.I emailed t
On November 12, I retained service with Orkin to treat the interior and exterior of my home especially a situation of bees and wasps living in the framework of my home I paid $for service Due to heavy rain the technician could not complete the exterior portion of the service nor could they handle the bee situation I was told that they would come back within days to complete the service and that as soon as my husband drilled holes in the wall they would come back to put insecticide into the holesOn December 6, an additional $was automatically deducted from my bank account for servicesAt this point, a technician still had not been back to the premises to complete the service I called the company and arranged to have a technician come out on December 12, after 2:00pm I specifically asked that they call me approximately minutes prior to arriving so that I could be home to let them inside I never received a phone call, nor did anyone show up t
Back in jan of this year we had bed bugs in our homeWE had orkin come out and do the job they charged us dollars to eliminate my home of bed bugs Before orkin came and treated my home I threw out all my furniture couches beds bedding ripped out all the carpet basically the whole house was gutted nothing in my house pictures dishes etc .After they treated my house they inspected a week later and gave us the clear to move back in So we came in and swept and vacumned before we layed the carpet and flooring finished the flooring and cleand everthing wiped down outside before it was brought back into the house and washed and dried every piece of clothing we owned before it was brought back in our homeBought new beds encasments for every bed new furniture for the living room And the first couple of days back in my home I found a live bed bug in my master bedroom called they came and sprayed .About weeeks later I found anther one in my bathroom it was dead on the wall
2nd time, this year, Permatreat has billed me for services I did not request or consent toI don't know what to do, or how to get them to stop!
I received a bill in the mail for $97.00, with letter dated 12/13/17, stating that a service was rendered and that my account is now days past due
The invoice is dated 10/16/17, #XXXXXXX, and shows an Order#XXXXXXX
I did not place this order, nor did I request any service at my home
This is the 2nd time they have done this, this yearLast time was in April, and I thought after several discussions with the billing person, and a report to the Revdex.com, I would not be dealing with this againI told them, at that time, not to come again, unless I specifically called to request service, and make arrangements for them to comeI'm not sure what to do, nextHow can I get them to stop? I do not want to pay for a service I didn't need, and didn't requestHow can I get them to cease and desist with the late payment notices? My credit rating
I have a contract with orkin since for termites, they placed termite baits around the whole house and every tree in my yard , yesterday I noticed the fig tree had been blown over from the storm, I started to cut it down when I noticed termites in the branches, I called Orkin to come stray the tree or the area where the tree is, they told me they could not stray the tree because only the house is coveredIf only the house is covered why did they put termite baits around every treeThey want to charge me to stray the tree
Product_Or_Service: Orkin termite control
Account_Number: ***
I paid over 2,dollars for Termite removal in*** and still am flooded with termites They said that I did not call and complain about still having themI called the gentleman's number on the business card he gave meI called them several times and when they sent me the renewal notice I did not renew Now they are coming out of the walls and we called them and they refuse to do anything about them My husband is totally disabled and would eat them and they are coming out of the wall above his bed
Product_Or_Service:***
Account_Number: ***
Back in Oct the week before Matthew hit My husband and I went to Charleston SC, while we were gone Orkin claims they came and done out side of property they threatened me if I didn't pay well I should have said something then but said fine I paid told them didn't anything else to do with a company who lies I can prove I was out of town, Well they just sent me a bill for seasonal service they were told I don't want them here they are not going to lie and cost me money I do not owe again I do not want their service but if I call they argue with me and threaten me
Product_Or_Service: Pest
Account_Number: ***
I called this company on 6/23/to request a quote on pest control servicesI was told I would pay $plus tax on a monthly basis per their conveinence billing planI thought this sounded very fair and enticing, therefore I signed up for serviceI was told in order to take part in the conveince billing however I would need to provide a debit/credit card which I had no problem withI noticed a charge on my account for $which at that time I then immediately called Orkin and questioned them aboutI advised the customer service representative of my situationI was then transferred to my local office I was told by Orkin that this was for the initial serviceI advised my local office that I was not told by one single person not even the technician that there was a intial service chargeFurthermore the way the billing is laid out the contract is extremely confusingI was under the sole impression that the only thing I would be responsible for is $plus tax monthlyOrk