Orkin tech while doing an inside inspection went upstairs to check the rooms & into my attic(without my knowledge beforehand) & appears to have stepped on an a/c drip line breaking the seal & causing a resulting leak I discovered this leak into my MBR walk in closet & running into my dsg area & return air approx minutes after he leftI called Orkin & asked to speak to a manager & told the clerk what had happenedShe took my # & said someone would call meAll night I stopped the water from going unto my approx 15'x18' MBR carpet Knowing there were no water pipes just a/c equipment above the leak area, I put a call into my a/c man This was August 21st the day after the leak first appeared He came ASAP early that afternoon & verified that the seal on the drip line from the a/c equipment to the sewerage line/air vent was broken & leakingHe did his best to reseal it but due to the connections being wet he said I would need a plumber for a lasting fixThe active leak ap
I have use ORKIN as my pest control service for over yearsThey were here to perform an annual inspection on Apr 2017, they have not been back sinceI called in early October to find out when they were going to check the monitoring stations because some of the tops have come off or broken and one station was removed to facilitate the installation of a propane tank (it is still laying on top of the ground)Was told that they
had been here in SeptemberWhen they couldn't find a record of the visit and explain why they didn't reinstall the monitoring station on that visit if they were here, they said they would get some scheduled to check the stationsI have called three times and been given three dates for service
They have not showed up for either date
Orkin fails to do the job with sign a contract for them to do and wont call us back or respondThey have only come to our home once!
We hired Orkin in Sept of to come rid our house of roaches that has begun to infest us slowly from an apartment behind usTheir service tech shows up, sweaty, shirt half tucked in and has us sign a contract with Orkin assuring they will be here to do this job and will be here every monthWe pay the man the "77.00" cash they wanted to workHe then went through the house and put down sticky traps and "Advion"I can buy advion on amazon for $I paid Orkin because Advion isnt workingWhen they didnt show up the next month I contacted them and they told me they set me up for every other month visitsWhich is not what I was told on day one but whateverHere we are in December....Noone shows up, noone callsThe Roach problem has now grown out of controlWhat could have been a small problem is now destroying my $computer mother board an
I filed a complaint against the Cincinnati Orkin location back earlier this year, complaining that we were being billed for services not rendered, even though I had on multiple dates talked with "***"
in their office to have a service appt or have *** their branch manager call me I found out that *** does not relay my messages for service or the branch manager and instead falsely bills consumers for services not rendered
I talked with*** the past October and he offered not to bill us for the missed October service I after the fact confirmed this billing issue with "***" who is very combative and simply "mean" (we have used this service with Orkin for nearly years without incident until we had to begin dealing with "***")
I just talked with "***" today and got screamed at after I asked to speak with *** about getting billed for the October service he promised us we would not be charged Clearly "***" is not well managed and should not be involved in
Repeatedly have tried to resolve issue with local Orkin branch Keep saying it will be taken care of
On 05/13/I received a knock at the door It was a couple of guys working for Orkin and they wanted to spray the inside and outside of my house I told them normally I take care of this myself, but that I would let them do it once I told them I do not want autopay, and it is stated that way on yellow copy I received
On 05/18/I was debited $for the service On 06/19/I received a bill for $ I called and said I did not need their services and I would take care of spraying my house I was billed because they wanted to keep coming every couple of months I received several more bills and I received a bill dating 08/21/saying I owed $ Called again and told them I wasn't responsible for this since I did not have services performed
Also received a FINAL DEMAND letter from the Rollins service bureau dated 10/13/for $ Cal
I am being harassed by the Home Team Pest Defense companyI notified Home Team Pest Defense company in August of that we would not renew our Termite Warranty service and that we had decided to go with a different companyAfter this we began receiving threatening, harassing phone calls from Home Team Pest Defense telling my wife and I we were risking $billion in property damage and that they would come and "rip out" things in our home and yard if we did not renew with themEach time we were contacted I told them we were not interested in renewing and had chosen a different company for this serviceOn 10/31/we received a letter from Home Team Pest Defense stating our Termite Warranty had ended and they would be coming to remove stations in our homeOn 10/31/I called Home Team Pest Defense and told them to stop with the harassing phone calls and stop all communication with us and reminded them we had chosen a different company for this serviceI also informed them no on
I have repeatedly complained about the service tech being sent to my home without any appropriate resolution from the company
Absolute worst business I have EVER had to deal with in my life...unprofessional, rude, discourteousEvery time I call the information gets "lost"The service tech for the Lawrence area, ***, NEVER calls before he comes to my houseHe called prior to his very first visit but beyond that, he just shows upI have spoke with *** *** different times about this now and when *** came to my home for a terminate inspection, he called his supervisor on my behalf right in front of meI hae updated my phone # over and over again, and again this morning, they insisted they did not have the correct #*** blamed it on *** and *** blamed it on ***I have literally had *** walk into my house when I was coming out of the bathroom wrapped in a towel after getting out of the shower and when I called to complain had *** *** tell me that I sh
I called Orkin to eliminate rats in my homeThey came to my home and did some work to eliminate the pests,and told me there were would be a follow up visit within "a couple of days"In the meantime there are still rats in my house and they are multiplyingI hear and see rats in my home dailyI called on March to ask about follow up work and was told I would get a call, which hasn`t happenedAlso, the salesperson who was in my home asked me to sign my name on his phone which had a darkened screen so I couldn`t see what I was signingHe said that documents would be emailed to me but they have not been and I don`t know what I signedAdditionally I was told the charge would be dollars but the work done has not been worth nearly that much moneyOrkin has not performed the service agreed to and did not deal in good faith in asking me to sign something that I couldn`t verify and has not provided a level of service that is worth the amount they expect me to pay
Product_Or_S
Starting off, the first tech I had was a BUSTHe tried to belittle me and tell me there weren't issues in the home which I had clear proofThe manager serviced my house and found the issues I was referring to, he handled & took care of my issuesI requested another tech, which they allowed him to take care of my homeHe was nothing but AMAZING, only to find out after services, they fired him & again, switched me to another techI requested they contact me several days prior to coming to give me time to make sure my schedule was clear but that wasn't the caseI requested them to email me instead of calling because I workThey have HORRIBLE customer service and IDK about many, but each month I don't want somebody new in my home regardless of whatever background check they haveI contacted HQ about switching, the lady on the phone didn't notate my account and somebody visited my house SaturdayPrior to him coming I advised I didn't want him to service my house however he treate
I continue to receive bills for services when I have informed them I no longer own the house in *** *** In fact, I have not owned the house for over months Around the time of the sale, I informed ORKIN Pest Control I sold the house and to stop the services This took several phone calls and after a few months, the bills stopped I received a bill today showing I was days late when I NEVER even got the first bill and it has been months!
Product_Or_Service: Pest Control - Monitoring and Billing
Order_Number: Invoice XX-XXXXXXX
(*** *** Service Mgr spoke with me, agreed to a credit of which I have in an email
Still waiting for check)
My complaint involves a lack of service....no show to appt., mimimal to no spraying for last visits which caused a return of silverfish, mice, beetlesI found a dead mouse the day before a scheduled visit and called the 1-# at am to ensure the tech was prepared for the 4pm visitHe showed on 6/10/and told me he was not notified and was very disrespectful in his response to me as if he could have cared less and told me he had no foam in his truck and wasnt prepared to look for mice and asked I make another appt'to plug up the holes' and stated he had to 'get to his granddaughter's soccer game'While in my basement he broke a large Asian vase, I heard a crash and heard him say, 'uh oh!' I went to basement and found the broken vase he told me he brokeHe told me he saw mice holes
No spraying was done on this visit either and as usual the technician ***
Wild life technician said it was a serious infestation of mice in the home and that the smell was from mouse urineNever looked in attic
Was told we needed a 3-month mice program for $and Orkin called back to say that after speaking with *** ***, technician, the mouse problem was so bad that they would have to charge us an additional $for the 3-mth mouse programMy husband cut a hole in the wall at the back of fridge, found the dead squirrel, cleaned up, stench goneHusband went in the attic, saw a squirrel, no mouse droppings whatsoever
Had Bed Bug removal serviceafter last service September had final home inspection in OctoberOn last inspection tech found male bed Bughe said bug has not fed so we have nothing to worry aboutso we excepted that, which we shouldnot have (my mistake)
On 1-15-we called OrkinOrkin man arrived found bedroom invested with bed bugsTech agreed that infestion has been there since OctoberMy opinion that is with in there day warrantyAll they would give was a 15% discountAnother words Orkin has no faith in there product or service By the way still ant problem too
ON OCTOBER 4, ORKIN DID AN INSPECTION FOR A BED BUG INFESTATION ** COMPLETED IT BILLED FOR FIFTEEN HUNDRED DOLLARS, ALL HAD TO BE PAID IN A LUMP THIS FEE INCLUDES ALL THE MATERIALS FOR SPRAYING, THE TWO BED ENCASEMENTS (ONE KING AND ONE SLEEP NUMBER/DOUBLE) AND THE LABOR FOR AS MANY TREATMENTS AS NECESSARY UNTIL DAYS PASS WITHOUT INCIDENT.ON OCTOBER 7TH, 1ST TREATMENT *** IS TECHNICIAN INFORMS HE DOES NOT HAVE THE SLEEP NUMBER ENCASEMENT....ON ORDER ALTHOUGH THE KING WAS PUT ON THE MATTRESS.ON THE 21ST, 2ND TREATMENT, STILL NO ENCASEMENT.ON THE 11TH OF NOVEMBER THE 3RD TREATMENT STILL NO ENCASEMENT THE BEDROOM WITH THE SLEEP NUMBER IS THE ONLY ROOM WHERE WE HAVE AN ALLERGIC REACTION TO THE BITES AND IT HAS BEEN GOING ON SINCE SEPTEMBER THAT BED NEEDS THE ENCASEMENT A MONTH AGO!I ASKED THE TECHNICIAN TO INFORM OF THE COST OF THE SLEEP NUMBER ENCASEMENT AND HE REFUSED AND SAID HE COULD NOT.WE ATTEMPTED TO FILE A COMPLAINT WITH THE CREDIT CARD AND THEY A
I had services done which cost me $for bed bugs my technicans name was *** and he had an assistant with him and I had everything pulled out as instructed and all wall hangings down and before he proceeded with the job I asked him did u need to take all things out of drawers and he said no so I allowed them to do the job not to mention that *** informed me that they didn't have the correct fittings for my bed and that they were on back order so some weeks after had rolled around and I heard nothing from them so I called in reference of the bed bug coverings and spoke to *** and she said they were in and that she will schedule for someone to bring them out irritated and I spoke with *** the manager and complained about the delay of the coverings and that I had not gotten a courtesy call and no-one has told me anything of when I will receive my merchandise and that I shouldn't have to do the leg work and I wasn't pleased so he apologized and told me the same thing as before t
My parents, *** *** (deceased 4/2/16) and*** *** (deceased 1/4/17) had a termite service contract with Orkin in Poca, WV After my mother's death, as the executrix of her estate I renewed the service contract for the year August to August at a cost of $because termite protection was needed while my parents' home located at ***, *** *** was up for sale The home was sold on 9/22/and I immediately wrote to Orkin to cancel the contract and request a refund of the unused portion (months) of the $annual fee that was paid I requested that a refund check payable to the "Estate of* ***" be mailed to my address in New Jersey so I can deposit it into the estate account Despite my numerous letters and phone calls, no refund check has been received My last contact was an e-mail I received from Teresa Wolfe of the Poca office on 11/28/which said that the refund check would be sent to me Since then I have sent
During the month of November and January I contacted Orkin Pest Control to come out to recheck and replace my bait station as I have grandchildren playing in the yard, as of this day they have not responded as promised
Order_Number:***
Account_Number: Orkin Pest Control
I had Orkin tent my home years ago and continued to keep my Bond activeWhen I contacted Orkin in May, (as I had not received my annual bill) I was informed that the contract was due in June and the inspector would reach out to me to schedule my inspectionOn July 22, I contacted them again as I was never notified by the Inspector.The representative I was told was on vacation and would contact me on Monday, July 25, He never contacted meToday when I called I told the representative that if this is a ploy to have my service cancelled I was going to contact the Revdex.comThe inspector got on the phone and preceded to tell me that my house would now have to be chemically treated at a cost of $with my annual fee due of $which totals $I was never notified by Orkin about the status of my contract at any time that I reached out to themAccording to my agreement the original contract ran from 6/9/through 6/1/14.The last bill I paid clearly states the
On March I paid orkin $for treatment of bedbugs in my homePer there request we emptied out the house for maximum effect and threw out our furniture and purchased newImmediayly after the service we still had bedbugs and they came back and said they will die off and that treatment is not immediateAgain they came back multiple time to treat while we still had bedbugsThe service tech stated we were clear and yet we still have bedbugsCalled orkin and they say we reinfected ourselves and wants to start over and pay all overThis is unacceptable as we spent alot of money for a service that they have yet to fix
company declines to honor warranty against future bed bugs
*** from Orkin came to my home about a week and a half agoHe said he would come back to treat them, but he wanted more money.After the first treatment, I found bed bugs on my jacketThe first treatment was in March or AprilI paid $***
Orkin tech while doing an inside inspection went upstairs to check the rooms & into my attic(without my knowledge beforehand) & appears to have stepped on an a/c drip line breaking the seal & causing a resulting leak I discovered this leak into my MBR walk in closet & running into my dsg area & return air approx minutes after he leftI called Orkin & asked to speak to a manager & told the clerk what had happenedShe took my # & said someone would call meAll night I stopped the water from going unto my approx 15'x18' MBR carpet Knowing there were no water pipes just a/c equipment above the leak area, I put a call into my a/c man This was August 21st the day after the leak first appeared He came ASAP early that afternoon & verified that the seal on the drip line from the a/c equipment to the sewerage line/air vent was broken & leakingHe did his best to reseal it but due to the connections being wet he said I would need a plumber for a lasting fixThe active leak ap
I have use ORKIN as my pest control service for over yearsThey were here to perform an annual inspection on Apr 2017, they have not been back sinceI called in early October to find out when they were going to check the monitoring stations because some of the tops have come off or broken and one station was removed to facilitate the installation of a propane tank (it is still laying on top of the ground)Was told that they
had been here in SeptemberWhen they couldn't find a record of the visit and explain why they didn't reinstall the monitoring station on that visit if they were here, they said they would get some scheduled to check the stationsI have called three times and been given three dates for service
They have not showed up for either date
Orkin fails to do the job with sign a contract for them to do and wont call us back or respondThey have only come to our home once!
We hired Orkin in Sept of to come rid our house of roaches that has begun to infest us slowly from an apartment behind usTheir service tech shows up, sweaty, shirt half tucked in and has us sign a contract with Orkin assuring they will be here to do this job and will be here every monthWe pay the man the "77.00" cash they wanted to workHe then went through the house and put down sticky traps and "Advion"I can buy advion on amazon for $I paid Orkin because Advion isnt workingWhen they didnt show up the next month I contacted them and they told me they set me up for every other month visitsWhich is not what I was told on day one but whateverHere we are in December....Noone shows up, noone callsThe Roach problem has now grown out of controlWhat could have been a small problem is now destroying my $computer mother board an
I filed a complaint against the Cincinnati Orkin location back earlier this year, complaining that we were being billed for services not rendered, even though I had on multiple dates talked with "***"
in their office to have a service appt or have *** their branch manager call me I found out that *** does not relay my messages for service or the branch manager and instead falsely bills consumers for services not rendered
I talked with*** the past October and he offered not to bill us for the missed October service I after the fact confirmed this billing issue with "***" who is very combative and simply "mean" (we have used this service with Orkin for nearly years without incident until we had to begin dealing with "***")
I just talked with "***" today and got screamed at after I asked to speak with *** about getting billed for the October service he promised us we would not be charged Clearly "***" is not well managed and should not be involved in
Repeatedly have tried to resolve issue with local Orkin branch Keep saying it will be taken care of
On 05/13/I received a knock at the door It was a couple of guys working for Orkin and they wanted to spray the inside and outside of my house I told them normally I take care of this myself, but that I would let them do it once I told them I do not want autopay, and it is stated that way on yellow copy I received
On 05/18/I was debited $for the service On 06/19/I received a bill for $ I called and said I did not need their services and I would take care of spraying my house I was billed because they wanted to keep coming every couple of months I received several more bills and I received a bill dating 08/21/saying I owed $ Called again and told them I wasn't responsible for this since I did not have services performed
Also received a FINAL DEMAND letter from the Rollins service bureau dated 10/13/for $ Cal
I am being harassed by the Home Team Pest Defense companyI notified Home Team Pest Defense company in August of that we would not renew our Termite Warranty service and that we had decided to go with a different companyAfter this we began receiving threatening, harassing phone calls from Home Team Pest Defense telling my wife and I we were risking $billion in property damage and that they would come and "rip out" things in our home and yard if we did not renew with themEach time we were contacted I told them we were not interested in renewing and had chosen a different company for this serviceOn 10/31/we received a letter from Home Team Pest Defense stating our Termite Warranty had ended and they would be coming to remove stations in our homeOn 10/31/I called Home Team Pest Defense and told them to stop with the harassing phone calls and stop all communication with us and reminded them we had chosen a different company for this serviceI also informed them no on
I have repeatedly complained about the service tech being sent to my home without any appropriate resolution from the company
Absolute worst business I have EVER had to deal with in my life...unprofessional, rude, discourteousEvery time I call the information gets "lost"The service tech for the Lawrence area, ***, NEVER calls before he comes to my houseHe called prior to his very first visit but beyond that, he just shows upI have spoke with *** *** different times about this now and when *** came to my home for a terminate inspection, he called his supervisor on my behalf right in front of meI hae updated my phone # over and over again, and again this morning, they insisted they did not have the correct #*** blamed it on *** and *** blamed it on ***I have literally had *** walk into my house when I was coming out of the bathroom wrapped in a towel after getting out of the shower and when I called to complain had *** *** tell me that I sh
I called Orkin to eliminate rats in my homeThey came to my home and did some work to eliminate the pests,and told me there were would be a follow up visit within "a couple of days"In the meantime there are still rats in my house and they are multiplyingI hear and see rats in my home dailyI called on March to ask about follow up work and was told I would get a call, which hasn`t happenedAlso, the salesperson who was in my home asked me to sign my name on his phone which had a darkened screen so I couldn`t see what I was signingHe said that documents would be emailed to me but they have not been and I don`t know what I signedAdditionally I was told the charge would be dollars but the work done has not been worth nearly that much moneyOrkin has not performed the service agreed to and did not deal in good faith in asking me to sign something that I couldn`t verify and has not provided a level of service that is worth the amount they expect me to pay
Product_Or_S
Starting off, the first tech I had was a BUSTHe tried to belittle me and tell me there weren't issues in the home which I had clear proofThe manager serviced my house and found the issues I was referring to, he handled & took care of my issuesI requested another tech, which they allowed him to take care of my homeHe was nothing but AMAZING, only to find out after services, they fired him & again, switched me to another techI requested they contact me several days prior to coming to give me time to make sure my schedule was clear but that wasn't the caseI requested them to email me instead of calling because I workThey have HORRIBLE customer service and IDK about many, but each month I don't want somebody new in my home regardless of whatever background check they haveI contacted HQ about switching, the lady on the phone didn't notate my account and somebody visited my house SaturdayPrior to him coming I advised I didn't want him to service my house however he treate
I continue to receive bills for services when I have informed them I no longer own the house in *** *** In fact, I have not owned the house for over months Around the time of the sale, I informed ORKIN Pest Control I sold the house and to stop the services This took several phone calls and after a few months, the bills stopped I received a bill today showing I was days late when I NEVER even got the first bill and it has been months!
Product_Or_Service: Pest Control - Monitoring and Billing
Order_Number: Invoice XX-XXXXXXX
(*** *** Service Mgr spoke with me, agreed to a credit of which I have in an email
Still waiting for check)
My complaint involves a lack of service....no show to appt., mimimal to no spraying for last visits which caused a return of silverfish, mice, beetlesI found a dead mouse the day before a scheduled visit and called the 1-# at am to ensure the tech was prepared for the 4pm visitHe showed on 6/10/and told me he was not notified and was very disrespectful in his response to me as if he could have cared less and told me he had no foam in his truck and wasnt prepared to look for mice and asked I make another appt'to plug up the holes' and stated he had to 'get to his granddaughter's soccer game'While in my basement he broke a large Asian vase, I heard a crash and heard him say, 'uh oh!' I went to basement and found the broken vase he told me he brokeHe told me he saw mice holes
No spraying was done on this visit either and as usual the technician ***
Wild life technician said it was a serious infestation of mice in the home and that the smell was from mouse urineNever looked in attic
Was told we needed a 3-month mice program for $and Orkin called back to say that after speaking with *** ***, technician, the mouse problem was so bad that they would have to charge us an additional $for the 3-mth mouse programMy husband cut a hole in the wall at the back of fridge, found the dead squirrel, cleaned up, stench goneHusband went in the attic, saw a squirrel, no mouse droppings whatsoever
Had Bed Bug removal serviceafter last service September had final home inspection in OctoberOn last inspection tech found male bed Bughe said bug has not fed so we have nothing to worry aboutso we excepted that, which we shouldnot have (my mistake)
On 1-15-we called OrkinOrkin man arrived found bedroom invested with bed bugsTech agreed that infestion has been there since OctoberMy opinion that is with in there day warrantyAll they would give was a 15% discountAnother words Orkin has no faith in there product or service By the way still ant problem too
ON OCTOBER 4, ORKIN DID AN INSPECTION FOR A BED BUG INFESTATION ** COMPLETED IT BILLED FOR FIFTEEN HUNDRED DOLLARS, ALL HAD TO BE PAID IN A LUMP THIS FEE INCLUDES ALL THE MATERIALS FOR SPRAYING, THE TWO BED ENCASEMENTS (ONE KING AND ONE SLEEP NUMBER/DOUBLE) AND THE LABOR FOR AS MANY TREATMENTS AS NECESSARY UNTIL DAYS PASS WITHOUT INCIDENT.ON OCTOBER 7TH, 1ST TREATMENT *** IS TECHNICIAN INFORMS HE DOES NOT HAVE THE SLEEP NUMBER ENCASEMENT....ON ORDER ALTHOUGH THE KING WAS PUT ON THE MATTRESS.ON THE 21ST, 2ND TREATMENT, STILL NO ENCASEMENT.ON THE 11TH OF NOVEMBER THE 3RD TREATMENT STILL NO ENCASEMENT THE BEDROOM WITH THE SLEEP NUMBER IS THE ONLY ROOM WHERE WE HAVE AN ALLERGIC REACTION TO THE BITES AND IT HAS BEEN GOING ON SINCE SEPTEMBER THAT BED NEEDS THE ENCASEMENT A MONTH AGO!I ASKED THE TECHNICIAN TO INFORM OF THE COST OF THE SLEEP NUMBER ENCASEMENT AND HE REFUSED AND SAID HE COULD NOT.WE ATTEMPTED TO FILE A COMPLAINT WITH THE CREDIT CARD AND THEY A
I had services done which cost me $for bed bugs my technicans name was *** and he had an assistant with him and I had everything pulled out as instructed and all wall hangings down and before he proceeded with the job I asked him did u need to take all things out of drawers and he said no so I allowed them to do the job not to mention that *** informed me that they didn't have the correct fittings for my bed and that they were on back order so some weeks after had rolled around and I heard nothing from them so I called in reference of the bed bug coverings and spoke to *** and she said they were in and that she will schedule for someone to bring them out irritated and I spoke with *** the manager and complained about the delay of the coverings and that I had not gotten a courtesy call and no-one has told me anything of when I will receive my merchandise and that I shouldn't have to do the leg work and I wasn't pleased so he apologized and told me the same thing as before t
My parents, *** *** (deceased 4/2/16) and*** *** (deceased 1/4/17) had a termite service contract with Orkin in Poca, WV After my mother's death, as the executrix of her estate I renewed the service contract for the year August to August at a cost of $because termite protection was needed while my parents' home located at ***, *** *** was up for sale The home was sold on 9/22/and I immediately wrote to Orkin to cancel the contract and request a refund of the unused portion (months) of the $annual fee that was paid I requested that a refund check payable to the "Estate of
* ***" be mailed to my address in New Jersey so I can deposit it into the estate account Despite my numerous letters and phone calls, no refund check has been received My last contact was an e-mail I received from Teresa Wolfe of the Poca office on 11/28/which said that the refund check would be sent to me Since then I have sent
During the month of November and January I contacted Orkin Pest Control to come out to recheck and replace my bait station as I have grandchildren playing in the yard, as of this day they have not responded as promised
Order_Number:***
Account_Number: Orkin Pest Control
I had Orkin tent my home years ago and continued to keep my Bond activeWhen I contacted Orkin in May, (as I had not received my annual bill) I was informed that the contract was due in June and the inspector would reach out to me to schedule my inspectionOn July 22, I contacted them again as I was never notified by the Inspector.The representative I was told was on vacation and would contact me on Monday, July 25, He never contacted meToday when I called I told the representative that if this is a ploy to have my service cancelled I was going to contact the Revdex.comThe inspector got on the phone and preceded to tell me that my house would now have to be chemically treated at a cost of $with my annual fee due of $which totals $I was never notified by Orkin about the status of my contract at any time that I reached out to themAccording to my agreement the original contract ran from 6/9/through 6/1/14.The last bill I paid clearly states the
On March I paid orkin $for treatment of bedbugs in my homePer there request we emptied out the house for maximum effect and threw out our furniture and purchased newImmediayly after the service we still had bedbugs and they came back and said they will die off and that treatment is not immediateAgain they came back multiple time to treat while we still had bedbugsThe service tech stated we were clear and yet we still have bedbugsCalled orkin and they say we reinfected ourselves and wants to start over and pay all overThis is unacceptable as we spent alot of money for a service that they have yet to fix
company declines to honor warranty against future bed bugs
*** from Orkin came to my home about a week and a half agoHe said he would come back to treat them, but he wanted more money.After the first treatment, I found bed bugs on my jacketThe first treatment was in March or AprilI paid $***