I have been a customer of Orkin for many years in three different homes I can't remember the exact date, even though I have kept all of my records and have a contract with Orkin on my present property When I first began my association with Orkin, my statement was $111.73.The bills have constantly through the years gone up until I question the honesty of the Orkin company and wish to lodge a complaint I have had just one incident of a termite damage, and the job was so shoddily done, that I had to have another carpenter come to repair the entire damage, even though I wrote a letter telling Orkin that I had found a termite in that area about years earlier, and they did nothing about it at all I had to show the letter that I wrote to them to prove that I had written them to complain about the termite FINALLY, they sent a very poor repair person to repair the damage, which I had to redo laterMY PRESENT BILL, WHICH HAS GONE UP YEAR AFTER YEAR AFTER YEAR IS NOW UP TO $252.46,
Per my request my apartment contracted OrkinThe technician that came to treat my apartment took pictures of my apartment without my knowledge or consentThese pictures were also disseminated without my knowledge or consent
I called to set up Orkin Peat Control and the call center rep was telling me misguided informationTold me that I didnt have to leave he home and that the animals could stay in the home in a kennel or bathroom and that its a gel wipe that just goes on the floorI paid for my animals to go somewhere for the day and wasted the whole day that they could have stayed homeThen Orkin came out and charged me for service and explained that the call center was wrongSo I had to reschedule to put my animals somewhere and then Orkin rescheduled and came out and treatedI had the worst customer service interaction with the local office*** I believe was her name was rude n ignorantI then asked to speak to the Service Manager and he guaranteed that he will make sure I was treated properly and effectivelyWell today on 10/14/i spoke with the Service manager by the name of *** He had poor customer service skills and was over talking on the phone trying to make the issue and s
I have three different complaintsThe first was that Orkin came without notice about one to two weeks after we paid $for a flea treatment and the rest of the $dollar check went on a previous balance of $He sprayed and auto drafted money out of our account when we were not signed up for auto draftThe lady at the office said he was not supposed to do that but they did nothing about itThe second one is that they lost the $dollar check for the flea treatment which they charged for and we had a previous balance of that the rest of the check was supposed to go on and were going to turn us over to a collection agency when they lost the check themselves and we had to put a stop payment on it and send another oneThe third complaint is they just charged us $dollars in July for coming out and spraying for August and have yet to come sprayWe don't want them coming out to our house anymoreThey are dysfunctional to say the least
Product_Or_Service: Orkin
Simply did not uphold their agreement as advertised
I was told the first visit then the next visit and every other monthI made it very clear I do not want to be locked into a contract and they told me no problem I can cancel at anytime no chargeThe guy shows up and tells me not the caseI spoke with *** the manager in Hudson who was of ZERO help and on top of that after being lied to they had to pay a guy to come only to tell me I was lied to on the phone
Hired Orkin to come out and treat the many bugs that are around the houseThe came out and treated the out once per signing a contract I was told that in three week that they would have to returnI was not notified by Orkin that the tech was not coming back outNow I have an infestation of bugs and now in my carsI contacted Orkin and spoke with three customer rep and one could seem to help meAfter speaking with the rep they want to charge me to send a tech out and I have already paid $for one to come outI asked why do I have to pay again he's reply was it changes my contractIt doesn't if in the set up Orkin sends out the tech to do the initial treatment and a second follow up within week and after those two visits per my contact the every other month amount of $would be charged to my credit cardOrkin in NOT following through on sending the tech for the follow up treatment
Account_Number: ***
In February we contacted Orkin for pest controlAfter talking to the technician that came out we decided to just do the first service and a week follow upWe canceled the year long service and who call if it was necessary for another follow up at anytimeBefore he left we scheduled the week follow upNobody ever came at the scheduled time so my husband calledOrkin stated they would check into it and call us backI never received a call backWe didn't receive another service so I thought it was canceled as I had been toldSuddenly in June (MONTHS LATER) I received a voicemail stating that they had me scheduled for an appointmentDue to my hours at work when I returned the call I had to leave a voicemail because they were closedI again told them that this should have been canceled and I did not want the serviceI came home the next day to find a service order on my door from them and a charge on my checking account for $I called again and told them I wante
I paid $1,for work to be done at my homeThe contract said the foundation vents at my home would be closed, mice bait and traps would be placed in the crawl space and around the exterior perimeter of my homeI have received a "work completed" form and an email saying "the work is completed"
It is clear and easily documented that NO WORK has been done
I was told at the time I signed the contract that I needed to pay for the work IN FULL, before the work could beginThe company has sent me a "paid in full" email
It is clear and easily documented that NO WORK has been done
I want either 1.) To have the work DONE; OR 2.) To have a reimbursement check sent
Please help me!
Product_Or_Service: Mice/pest control-poison and vent closes
Order_Number: ***
Account_Number:***
A two is being generous to Orkin in Anderson We started service to get rid of german cockroaches and were told it would be a process The first guy that came out was excellent, he sprayed really well and we actually saw bugs die for several daysThe next month our original guy was scheduled on a week-end he wasn't even supposed to work When we called to inquire about it the manager begged him to come and spray for us which he didWe thought, ok this is great He came out the next time, never took the roach traps up and put new ones downThey were full of bugs, Our infestation is worse instead of better so the guy said the next month he would come out and fog our house because the infestation was worse, that would've been this past Wednesday Well nobody came and I called to inquire and was told that a girl came and sprayed the outside perimeter of the house in the drizzling rain mind you and she had encountered a dog bite earlier and had to leave to get treatment, they would see what they could do When I got home at pm someone else came to the house, he introduced himself as our new technician and he would be doing our service from now on, our old technician was now in OconeeOk well, he said he was sorry that he would be our technician from now onHe first told the story about the girl coming by to spray outside and she didn't know what to do on the inside of the house and she'd had a bad injury and had to leave to have it taken care of, then in the next breath he said he'd been by to spray and he wasn't sure what we needed done on the inside so he left contradicted his first story So after coming inside, he said that the fogging was additional and he didn't know what arrangements the other guy had made because he apparently didn't schedule it with anyone that he was very sorry and he or his supervisor would be at the house this Friday (today) at 10:am, he was going out to the truck and schedule it right then, he shook our hand and left Well you guessed it, no one ever showed upMy husband called me at 11:and said they're not here yet, so I told him to leave and I would call them The girl who answered then phone was told what was going on, she put me on hold and was gone for what seemed like forever, she came back and said she didn't know who was supposed to be here today At that point I told her to never mind I wanted to cancel all services with them and hung up Of course, no one had followed up and she didn't know who the technician was for my area This is a crock of crapOrkin used to be a top notch company but they are crap nowI will tell that to anyone that needs services
In July I called and made an appointment for Orkin Pest Control to come out on July to check and service my deck for carpenter ants, which they didThe bottom of my deck can be done from outside the home but the top of the deck can only be access from inside my homeThe bill was sign by me and a check was issued for $The next day I saw that the carpenter ants was still thereOrkin was called and someone came back out and saw that the ants were along a seam of the deck that was not treated the first timeThere was no charge because it should have been done the first time and the ants would not have been there the next dayAfter that service I never called Orkin againAround Dec/Jan I get a bill for $for service done on Oct Which I did call them to disputeI told them I didn't schedule a date, was not notified, didn't see them, they never enter my house to get to the deck and didn't sign a billNow I have a collection Agency calling me for
I hired Orkin because I had a lot of geckos outside my house and spiders in the atticWhen I called they explained the contract included fumigations per year, one every months
First one was ok, the second one the guy did not even check the attick, days after the second fumigations I started having centipedes inside my house, called orkin they told me no problem they guy was comming again for freeMade the apointment and the guy never show up, I ecen stayed home and did not went to workCalled again, the lady told me x day, explained I could not because I was going to be out of the city, she schedule the fumigation for another day and the guy did not showed upI called another company because the centipeds problem was disgusting, I still had spiders in my attick
Called my credit card company to stop accepting charges from Orkin, they necer show up, promise a full refund if problem was not solved ( which they never refund)I ecen offer to send pictures to the lady from Orkin
Service from Ecoshield Pest has always included quality product and serviceWe sold our home, the residence that Ecoshield had been servicing, and service would no longer be requiredI contacted the local office in Aug and notified them to discontinue serviceA technician arrived at the residence on Sep 8, to service the homeIt was explained to him at that time that service had been cancelledNo service was received that daySince then Ecoshield has charged a credit card that I had on file twiceOnce on Sep 8th and then again on Sep I have formally disputed both charges with my credit card companyBoth times I have called the office, but the manager is not availableI have left my phone number and requested a return call, but never received a callI just want the matter resolvedIt is not fair that the company can just continue to put charges on my credit card
Product_Or_Service: Quarterly pest control
On June 19, we called Orkin for a termite inspectionWe were told that we needed fumigation and it would be set up for July 12,A contract was signed for $10,and we were given instructions of the processFor three weeks we prepared to box everything that was openEvery open container had to be removed or disposed ofAll the food in the fridge/freezer and pantry had to be removedWe were told we had to be out of the house for at least days so we rented a hotel roomWe had to take vacation and time without pay for Wednesday, Thursday and FridayOn Wednesday July 11, the inspector came to make sure we had followed all the procedures for the fumigation were approvedAll plants and pets were removed from the propertyAll closets, drawers were opened and mattress were removedOn Thursday July 12, we were told the fumigation team would be here after 9amAt 1:pm we called and they were a NO SHOWA supervisor called back to say they were not comingA
*** apptApril 7th for evaluation and recommendations to control insects and Mosquitos around the front and back porches He assured us and guaranteed that all insects including ants and spiders and Mosquitos would be eliminated inside our house and within foot of the outside premisesfirst treatment was in April but it didn't work I called the office informed *** and had *** return for an additional treatment outside and inside because our grandson who lives in the basement was bitten by a spider and had to be treated at the doctor's office I called again in May because Mosquito returned and now we have ants on the sidewalk *** arrived June 13th and did a quick spray around the outside and inside before leaving A couple days later while I was grilling on my porch I was eaten alive by the mosquitos and my grandson suffered another spider bite while downstairs in the basement.I called *** and she had *** come out to spray again with a different type of prod
I was not satisfied with Orkins Pest Control Service They tricked me into signing a contract and did not inform me information about pest control outside of my house After signing the contract, they then told me they do not exterminate outside where the problem with mice is They have a contract that states you can cancel the contract with your money back within business days after the day of service which I did They also have a money back guarantee if not satisfied with their service They said they would come back to service me again but once again they cannot service the outside of my house (deck,etc)I will be disputing this with my credit card
Product_Or_Service: pest exterminating
I am a property manager and over the past year Orkin has failed to follow their values and guarantees of there removal of pestIn the last months we have made numerous calls to Orkin that their technician is not doing his jobWe have videos and pictures of him sitting in his truck not doing anythingWhen we call Orkin they lie to us and say that the tech has done his jobWe just recently had one of the apartments sprayed on FridayThe tech wrote down he sprayed oz on the apartment and the apartment would be pest free on TuesdayToday Wednesday the apartment is still infestedThis technician has been to our company several times and personally complains about having to come their because he doesn't have the time or he has told our tenants he will come backOur tenants have a right to get there pest issues cleared up in so many days and the Orkin guy comes bates the pest instead of spraying when we askBating the pest has now made several units worseWe have called in Jan
Orkin responded to my call for help when I spotted a rat in my housethe rep, Jasen, came Saturday, March 19, 2016, set two traps in my utility room and cleaned rat waste from behind my stoveVery professional He said someone else would come to my home on MondayNo one came and I called corporate for help*** showed up eventually and said he had bad news: traps went off but no rat in sight He re-set the traps and put one behind the stove, pulling stove away from wall into middle of floor He said I'll probably have to pay more money to do next phaseHe asked me to check traps the next day and to call himI checked and they hadn't gone off or caught a ratI called him and he never returned my callI called corporate AGAIN and received apologiesThey said I would owe no more money and Orkin would fix the problem New rep,***, was assigned to my house He said I must have a smart rat since it won't take the bait or maybe my dog scared it awayHe said I should leave
Trying to Cancel Service
After receiving a confirmation on an auto service I never signed up for (I had service when I initially bought my house but they apparently signed me up for a recurring program) I called this Orkin office to cancelThe woman gave me the run around and basically all but refused to cancelAfter minutes on the phone I told her I would just email my cancel request to her office via the email her office provided me previously ([email protected])I emailed a request to cancel all billing and services immediately
The following day they still came out while I was at work and sprayed the exterior only of my house (they could not access the interior as I was not home)
I'm now being told (by their national customer service line) that not only will I be billed for this service I canceled, but I have to write them by mail days in advance to cancel any auto-pay servicesShe would not assist me in any sort of correction or cancellation and basically gave
I am unhappy doing business with Orkin
Everytime they come for service they dont do good job I guess
I am unhappy doing business with Orkin
Everytime they come for service they dont do good job I guessI am still facing same issues what I was facing same issues in my house My relative was facing same issues and did business with Terminix company and his issues are all fixedAll I wanted Orking pest control to refund my money what I have paid so far When I signed the contract I was told if I am not happy with service I will get my money back So I made a call to manager at orkin pest control and he denied that statement is true and instead of saying all issues will be fixed he said we dont know how long its going to take I am currently facing a lot of issues at my house with roches I have a new born baby and the roaches are getting in milk bottle and I am getting scared Please give me my money back for the services which I am not satisfied for and I was promised by or
We have had a service for over yrs with Orkin When we moved we had the Required Termite Inspection The results indicated that we have termites
I have been a customer of Orkin for many years in three different homes I can't remember the exact date, even though I have kept all of my records and have a contract with Orkin on my present property When I first began my association with Orkin, my statement was $111.73.The bills have constantly through the years gone up until I question the honesty of the Orkin company and wish to lodge a complaint I have had just one incident of a termite damage, and the job was so shoddily done, that I had to have another carpenter come to repair the entire damage, even though I wrote a letter telling Orkin that I had found a termite in that area about years earlier, and they did nothing about it at all I had to show the letter that I wrote to them to prove that I had written them to complain about the termite FINALLY, they sent a very poor repair person to repair the damage, which I had to redo laterMY PRESENT BILL, WHICH HAS GONE UP YEAR AFTER YEAR AFTER YEAR IS NOW UP TO $252.46,
Per my request my apartment contracted OrkinThe technician that came to treat my apartment took pictures of my apartment without my knowledge or consentThese pictures were also disseminated without my knowledge or consent
I called to set up Orkin Peat Control and the call center rep was telling me misguided informationTold me that I didnt have to leave he home and that the animals could stay in the home in a kennel or bathroom and that its a gel wipe that just goes on the floorI paid for my animals to go somewhere for the day and wasted the whole day that they could have stayed homeThen Orkin came out and charged me for service and explained that the call center was wrongSo I had to reschedule to put my animals somewhere and then Orkin rescheduled and came out and treatedI had the worst customer service interaction with the local office*** I believe was her name was rude n ignorantI then asked to speak to the Service Manager and he guaranteed that he will make sure I was treated properly and effectivelyWell today on 10/14/i spoke with the Service manager by the name of *** He had poor customer service skills and was over talking on the phone trying to make the issue and s
I have three different complaintsThe first was that Orkin came without notice about one to two weeks after we paid $for a flea treatment and the rest of the $dollar check went on a previous balance of $He sprayed and auto drafted money out of our account when we were not signed up for auto draftThe lady at the office said he was not supposed to do that but they did nothing about itThe second one is that they lost the $dollar check for the flea treatment which they charged for and we had a previous balance of that the rest of the check was supposed to go on and were going to turn us over to a collection agency when they lost the check themselves and we had to put a stop payment on it and send another oneThe third complaint is they just charged us $dollars in July for coming out and spraying for August and have yet to come sprayWe don't want them coming out to our house anymoreThey are dysfunctional to say the least
Product_Or_Service: Orkin
Simply did not uphold their agreement as advertised
I was told the first visit then the next visit and every other monthI made it very clear I do not want to be locked into a contract and they told me no problem I can cancel at anytime no chargeThe guy shows up and tells me not the caseI spoke with *** the manager in Hudson who was of ZERO help and on top of that after being lied to they had to pay a guy to come only to tell me I was lied to on the phone
Hired Orkin to come out and treat the many bugs that are around the houseThe came out and treated the out once per signing a contract I was told that in three week that they would have to returnI was not notified by Orkin that the tech was not coming back outNow I have an infestation of bugs and now in my carsI contacted Orkin and spoke with three customer rep and one could seem to help meAfter speaking with the rep they want to charge me to send a tech out and I have already paid $for one to come outI asked why do I have to pay again he's reply was it changes my contractIt doesn't if in the set up Orkin sends out the tech to do the initial treatment and a second follow up within week and after those two visits per my contact the every other month amount of $would be charged to my credit cardOrkin in NOT following through on sending the tech for the follow up treatment
Account_Number: ***
In February we contacted Orkin for pest controlAfter talking to the technician that came out we decided to just do the first service and a week follow upWe canceled the year long service and who call if it was necessary for another follow up at anytimeBefore he left we scheduled the week follow upNobody ever came at the scheduled time so my husband calledOrkin stated they would check into it and call us backI never received a call backWe didn't receive another service so I thought it was canceled as I had been toldSuddenly in June (MONTHS LATER) I received a voicemail stating that they had me scheduled for an appointmentDue to my hours at work when I returned the call I had to leave a voicemail because they were closedI again told them that this should have been canceled and I did not want the serviceI came home the next day to find a service order on my door from them and a charge on my checking account for $I called again and told them I wante
I paid $1,for work to be done at my homeThe contract said the foundation vents at my home would be closed, mice bait and traps would be placed in the crawl space and around the exterior perimeter of my homeI have received a "work completed" form and an email saying "the work is completed"
It is clear and easily documented that NO WORK has been done
I was told at the time I signed the contract that I needed to pay for the work IN FULL, before the work could beginThe company has sent me a "paid in full" email
It is clear and easily documented that NO WORK has been done
I want either 1.) To have the work DONE; OR 2.) To have a reimbursement check sent
Please help me!
Product_Or_Service: Mice/pest control-poison and vent closes
Order_Number: ***
Account_Number:***
A two is being generous to Orkin in Anderson We started service to get rid of german cockroaches and were told it would be a process The first guy that came out was excellent, he sprayed really well and we actually saw bugs die for several daysThe next month our original guy was scheduled on a week-end he wasn't even supposed to work When we called to inquire about it the manager begged him to come and spray for us which he didWe thought, ok this is great He came out the next time, never took the roach traps up and put new ones downThey were full of bugs, Our infestation is worse instead of better so the guy said the next month he would come out and fog our house because the infestation was worse, that would've been this past Wednesday Well nobody came and I called to inquire and was told that a girl came and sprayed the outside perimeter of the house in the drizzling rain mind you and she had encountered a dog bite earlier and had to leave to get treatment, they would see what they could do When I got home at pm someone else came to the house, he introduced himself as our new technician and he would be doing our service from now on, our old technician was now in OconeeOk well, he said he was sorry that he would be our technician from now onHe first told the story about the girl coming by to spray outside and she didn't know what to do on the inside of the house and she'd had a bad injury and had to leave to have it taken care of, then in the next breath he said he'd been by to spray and he wasn't sure what we needed done on the inside so he left contradicted his first story So after coming inside, he said that the fogging was additional and he didn't know what arrangements the other guy had made because he apparently didn't schedule it with anyone that he was very sorry and he or his supervisor would be at the house this Friday (today) at 10:am, he was going out to the truck and schedule it right then, he shook our hand and left Well you guessed it, no one ever showed upMy husband called me at 11:and said they're not here yet, so I told him to leave and I would call them The girl who answered then phone was told what was going on, she put me on hold and was gone for what seemed like forever, she came back and said she didn't know who was supposed to be here today At that point I told her to never mind I wanted to cancel all services with them and hung up Of course, no one had followed up and she didn't know who the technician was for my area This is a crock of crapOrkin used to be a top notch company but they are crap nowI will tell that to anyone that needs services
In July I called and made an appointment for Orkin Pest Control to come out on July to check and service my deck for carpenter ants, which they didThe bottom of my deck can be done from outside the home but the top of the deck can only be access from inside my homeThe bill was sign by me and a check was issued for $The next day I saw that the carpenter ants was still thereOrkin was called and someone came back out and saw that the ants were along a seam of the deck that was not treated the first timeThere was no charge because it should have been done the first time and the ants would not have been there the next dayAfter that service I never called Orkin againAround Dec/Jan I get a bill for $for service done on Oct Which I did call them to disputeI told them I didn't schedule a date, was not notified, didn't see them, they never enter my house to get to the deck and didn't sign a billNow I have a collection Agency calling me for
I hired Orkin because I had a lot of geckos outside my house and spiders in the atticWhen I called they explained the contract included fumigations per year, one every months
First one was ok, the second one the guy did not even check the attick, days after the second fumigations I started having centipedes inside my house, called orkin they told me no problem they guy was comming again for freeMade the apointment and the guy never show up, I ecen stayed home and did not went to workCalled again, the lady told me x day, explained I could not because I was going to be out of the city, she schedule the fumigation for another day and the guy did not showed upI called another company because the centipeds problem was disgusting, I still had spiders in my attick
Called my credit card company to stop accepting charges from Orkin, they necer show up, promise a full refund if problem was not solved ( which they never refund)I ecen offer to send pictures to the lady from Orkin
Service from Ecoshield Pest has always included quality product and serviceWe sold our home, the residence that Ecoshield had been servicing, and service would no longer be requiredI contacted the local office in Aug and notified them to discontinue serviceA technician arrived at the residence on Sep 8, to service the homeIt was explained to him at that time that service had been cancelledNo service was received that daySince then Ecoshield has charged a credit card that I had on file twiceOnce on Sep 8th and then again on Sep I have formally disputed both charges with my credit card companyBoth times I have called the office, but the manager is not availableI have left my phone number and requested a return call, but never received a callI just want the matter resolvedIt is not fair that the company can just continue to put charges on my credit card
Product_Or_Service: Quarterly pest control
On June 19, we called Orkin for a termite inspectionWe were told that we needed fumigation and it would be set up for July 12,A contract was signed for $10,and we were given instructions of the processFor three weeks we prepared to box everything that was openEvery open container had to be removed or disposed ofAll the food in the fridge/freezer and pantry had to be removedWe were told we had to be out of the house for at least days so we rented a hotel roomWe had to take vacation and time without pay for Wednesday, Thursday and FridayOn Wednesday July 11, the inspector came to make sure we had followed all the procedures for the fumigation were approvedAll plants and pets were removed from the propertyAll closets, drawers were opened and mattress were removedOn Thursday July 12, we were told the fumigation team would be here after 9amAt 1:pm we called and they were a NO SHOWA supervisor called back to say they were not comingA
*** apptApril 7th for evaluation and recommendations to control insects and Mosquitos around the front and back porches He assured us and guaranteed that all insects including ants and spiders and Mosquitos would be eliminated inside our house and within foot of the outside premisesfirst treatment was in April but it didn't work I called the office informed *** and had *** return for an additional treatment outside and inside because our grandson who lives in the basement was bitten by a spider and had to be treated at the doctor's office I called again in May because Mosquito returned and now we have ants on the sidewalk *** arrived June 13th and did a quick spray around the outside and inside before leaving A couple days later while I was grilling on my porch I was eaten alive by the mosquitos and my grandson suffered another spider bite while downstairs in the basement.I called *** and she had *** come out to spray again with a different type of prod
I was not satisfied with Orkins Pest Control Service They tricked me into signing a contract and did not inform me information about pest control outside of my house After signing the contract, they then told me they do not exterminate outside where the problem with mice is They have a contract that states you can cancel the contract with your money back within business days after the day of service which I did They also have a money back guarantee if not satisfied with their service They said they would come back to service me again but once again they cannot service the outside of my house (deck,etc)I will be disputing this with my credit card
Product_Or_Service: pest exterminating
I am a property manager and over the past year Orkin has failed to follow their values and guarantees of there removal of pestIn the last months we have made numerous calls to Orkin that their technician is not doing his jobWe have videos and pictures of him sitting in his truck not doing anythingWhen we call Orkin they lie to us and say that the tech has done his jobWe just recently had one of the apartments sprayed on FridayThe tech wrote down he sprayed oz on the apartment and the apartment would be pest free on TuesdayToday Wednesday the apartment is still infestedThis technician has been to our company several times and personally complains about having to come their because he doesn't have the time or he has told our tenants he will come backOur tenants have a right to get there pest issues cleared up in so many days and the Orkin guy comes bates the pest instead of spraying when we askBating the pest has now made several units worseWe have called in Jan
Orkin responded to my call for help when I spotted a rat in my housethe rep, Jasen, came Saturday, March 19, 2016, set two traps in my utility room and cleaned rat waste from behind my stoveVery professional He said someone else would come to my home on MondayNo one came and I called corporate for help*** showed up eventually and said he had bad news: traps went off but no rat in sight He re-set the traps and put one behind the stove, pulling stove away from wall into middle of floor He said I'll probably have to pay more money to do next phaseHe asked me to check traps the next day and to call himI checked and they hadn't gone off or caught a ratI called him and he never returned my callI called corporate AGAIN and received apologiesThey said I would owe no more money and Orkin would fix the problem New rep,***, was assigned to my house He said I must have a smart rat since it won't take the bait or maybe my dog scared it awayHe said I should leave
Trying to Cancel Service
After receiving a confirmation on an auto service I never signed up for (I had service when I initially bought my house but they apparently signed me up for a recurring program) I called this Orkin office to cancelThe woman gave me the run around and basically all but refused to cancelAfter minutes on the phone I told her I would just email my cancel request to her office via the email her office provided me previously ([email protected])I emailed a request to cancel all billing and services immediately
The following day they still came out while I was at work and sprayed the exterior only of my house (they could not access the interior as I was not home)
I'm now being told (by their national customer service line) that not only will I be billed for this service I canceled, but I have to write them by mail days in advance to cancel any auto-pay servicesShe would not assist me in any sort of correction or cancellation and basically gave
I am unhappy doing business with Orkin
Everytime they come for service they dont do good job I guess
I am unhappy doing business with Orkin
Everytime they come for service they dont do good job I guessI am still facing same issues what I was facing same issues in my house My relative was facing same issues and did business with Terminix company and his issues are all fixedAll I wanted Orking pest control to refund my money what I have paid so far When I signed the contract I was told if I am not happy with service I will get my money back So I made a call to manager at orkin pest control and he denied that statement is true and instead of saying all issues will be fixed he said we dont know how long its going to take I am currently facing a lot of issues at my house with roches I have a new born baby and the roaches are getting in milk bottle and I am getting scared Please give me my money back for the services which I am not satisfied for and I was promised by or