Orkin installed a new garage overhead door rubber floor *** that raised the door and left a gap on the top of the door
Orkin installed a rubber door mat on the bottom of the doorThis raised the door and left a gap on the top so the effectiveness of the door has been negated by thisA gap at the top of the door now existsI and my wife have called and informed the office and talked to the technician and to the District ManagerOrkin has not called to inform us of what they expect to do to fix this problemThey also included a side guard but have not delivered this or installed itRepeated calls have not gotten them to finish the project yet took payment and left with the defect in place
My scheduled service was not available because of health issues for me in FebThey sent Aaron out to service anyway and he wasn't allowed to come into the home because of my illnessThis was a lung illness that lasted over monthsBefore I was fully recovered, Orkin was sending me a bill for a service that I didn't receiveThey were calling, sending mail and emails and threatening to come to my houseI finally had to end all contact with them and sent them written notice that if they showed up at my house or contacted me again I would be getting in touch with the policeThey have now sent this to collections in the amount of $I do not owe for a service that I did not receive and I don't feel it is fair for this to be on my credit reportThese people have tried to strong arm and bully me and their behavior is not professional at all
Product_Or_Service: pest control
Account_Number: ***
Home was sprayed by Orkin in for Termites since then there has been a reoccurrance of termites and caused damaged to walls in living area and floors in dining areaDiscussed with Orkin rep and was told that there was nothing they could about the damage and they are still charging me for servicesActivity progessed towards the end of
Product_Or_Service: pest control
Account_Number: XXXXX
I did not authorize pest control service nor was I contacted ahead of time to authorize a service call I was mailed a bill for a service call on 1/9/upon when I learned that a service call had been made as I was not home I called on different occasions to have the issue resolved, however each time was told it would be It has not been resolved and I am still receiving a bill I did not sign a contract or give my permission for service with this company I am using a different company for my pest control
Product_Or_Service: Pest Control
Order_Number: ***
Account_Number: ***
I HAVE BEEN A CUSTOMER SINCE THROUGH THESE YEARS, WE HAVE HAD ISSUES OF ORKIN INCREASING OUR BILL WITHOUT NOTICE, CHANGING OUR SERVICE TECH WITHOUT NOTICEWE HAVE SPECIFIC INSTRUCTIONS FOR THE TECH TO TREAT OUR BACKYARDTHE LATEST WHICH RESULTED OUR TERMINATING SERVICE WITH ORKIN: ON 3/20/WE RECEIVED A CALL FROM A SERVICE TECH WE HAVE NEVER MET: MESSAGE LEFT SAID HE WAS COMING NEXT DAY, NO PHONE NUMBER LEFT TO CALL HIM BACKSO WE CALLED ORKIN AND INFORMED COMPANY TO CANCEL APPT: "***" FROM ORKIN CONFIRMED CANCELLATION, AND SHE SAID A MANAGER WOULD CALL US: NO CALL FROM MANAGERON 3/21: TECH CAME ANYWAY: BUT DID NOT DO WORK BECAUSE WE LOCK OUR BACKYARDWE CALLED ORKIN AGAIN: "***" AND THEN "***" STATED THEY HAD NO RECORD OF PHONE CONVERSATIONTHEY BOTH SAID THEY WOULD SEND IT TO LOCAL BRANCH WITH MANAGER TO CALL US: NO CALL BACK FROM MANAGERWE INFORMED THEM THIS TIME TO TERMINATE SERVICEON 4/WE RECEIVED A BILL IN THE MAIL FOR SERVICE FOR 3/WE CALLED O
I had an agreement with Orkin to provide external service for antsOn a service date earlier this year, I saw the Orkin guy park in front of my houseHe sat in his truck for about minutes and then he drove away and never came backAfter that, I cancelled the service in writing on August 1, On what would have been the next service date (August 23, 2018), I saw the Orkin truck park a few doors down the street from my houseOnce again, the guy never got out of the truckAfter a few minutes he drove away, and then I received a text message from Orkin asking me to rate the service that was providedThey have also tried to bill me for service on August 23, even though no service was actually provided and the agreement was already cancelledOther consumers should be aware that this business uses deceptive trade practices
Product_Or_Service: pest control
Account_Number:***
I did not sign a contract for to spray pesticides on our property nor did I authorize anyone to trespass on our property to spray without our consentWe have dogs and kids here and do not want this service from OrkinI signed up for three spraying last year and did not approve anymore than thatI will be contacting the local police to get a restraining order for them to stay off our property
When I called the company to find out what is going on I was told that we were locked into a contractI did not sign a contract for a service for this yearI did not want the service and I am extremely upset that they trespassed on our property and sprayed chemicalsI never even got a phone call or email that they were planning to come outUnbelievable
I have tried to cancel my service numerous timesThe last time the pest control provider came out after I told him not too and I tried to dispute it but Orkin continued charging my credit card until I had funds availableYesterday I received another call from pest control technician that he was coming out todayI left him a voicemail last night telling him that I did not want him to come out and that my service should have been canceledToday my credit card said it had an attempt of a charge from OrkinI tried calling the technician back and he did not pick upI tried calling the local office and no one picked up
Product_Or_Service: quarterly pest control
Worst service I have received from any company EVER
Orkin was called out for what was believed to be a roach infestation but was actually bed bugsWe were told we needed to do some prep work and that they would be back to sprayAfter doing everything exactly as they had asked the technician said he wanted to take pictures to show people how it is supposed to look and that we shouldn't see any more bugs that they would be back in two weeks to spray and kill any eggs that had hatchedThat very same day we found more bed bugs but they told us it will be a three visit process once we complainedOn the second visit they decided not to show up on the scheduled day and asked if we could rearrange for them because something "came up"We reluctantly agreedOnce again we were told we shouldn't see any more bugs but once again that same day were seeing bugsFor the third visit I called ahead and visited in person to one of the Orkin locations to schedule the treatment as we have an infant
I requested service from Orkin and a representative named *** came out to my address He evaluated the situation and said he needed to send out ano
I requested service from Orkin and a representative named *** came out to my address He evaluated the situation and said he needed to send out another team to assess the situation He stayed for minutes charged me $and scheduled someone to come out the next day, and they never showed upThen when I called Monday they sent someone else out, *** was his nameThen we never heard from Orkin again until my wife called and got a hold of *** in the officeShe is the one who I left a voicemail for last Monday afternoon when *** left and never received a call back*** cave my wife her direct line and said she'd get back with us, we have since called and left her messages on her direct line and never heard back from herWe just want a refund for the $we spent*** had told us that if we canted to cancel service and
Website states that if a call is a made before 2pm local, that you will get same day serviceI called at to get an appointment and was told that a technician would be there between 12-pm later received a call from someone at the Milwaukee branch where a technician was and was told that the earliest someone would be at my house was Thursday (days later) I asked about the same day service and was told that other customers were being rescheduled ahead of me I called the main customer service number back and asked them why and was told to talk to a manager I was transferred back to the the Milwaukee branch and the same person answered and said that the main Orkin location in Atlanta doesn't know what's going on in Milwaukee and no one would be coming out Both branch manager and service manager were not available Not sure how an advertisement that says same day service if you call before 2pm can't be honored, especially after Orkin already took my credit card info
I was provided an unsatisfactory service and was told it was done incorrectlyI pointed out the flaws and was lied to numerous times and it took me talking to the EPA to actually get anything doneOnce I pointed out that they performed the service wrong and showed the label sent to me by the EPA the mood changed and finally got them to do the service over in areasI was told that the product did not need to be trenched along my house and they even admitted that in most houses they treat for termites, they don't trenchThe label for Termidor SC specifically says that the applicator MUST trench or trench and rodThe product CANNOT only be trenched and it is actually illegal to go against the label, this coming straight from the EPAI just got my bill in the mail for the treatment and surprise surprise, they still want to charge me the full for the service when I had to take off work to babysit them to do the service over because THEIR employees couldn't do it correctly
Produ
Business fails to follow up with me when they say they will in seven days I have called and spoke to the manager and the cooperate boss
They have come out and since the beginning initial visit they knew the problem with roaches was a large infestation and they had to come out two or three days the first week or so then aparently just assumed I knew that monthly appointments would begin which is fine however everytime they have been here its been a different person for one and second of all they always say they will follow up in to days which would have been on the 7th approximately and have not done that thus farI told them before I understand maybe you cant come in the days but asked that they at least phone me to let me know of changed follow up dateI expressed this end of September with the Augusta Branch manager named *** and he then sent his boss *** out the next day and he was suppose to get back to me within days and I havent received one phone call or messa
Over the last several months we have been working with Orkin on services that are not completed
The issues started with the organization when *** *** exterminated in October DeQuis, who had previously exterminated at our home was crass,unprofessional, rude, and lacked total compassion*** and my father had an exchange where, my father in a joking manner stated that, because the infestation was coming from our neighbor's house, that our neighbors should be paying for our extermination fees*** as he left, under his breath so my father didn't hear it, stated, that our neighbors could have said the same thing when my mother was aroundMy mother has been deceased since The next business day, I called the service manager to have *** removed from our home as our exterminatorIn November 2017, we had *** *** come and check out our bed bug problemUpon fully observing the home and checking the attic, which *** checked in October and left our home sa
I signed a Termite contract with Orkin in July and paid approxto begin the contractI had my house inspected for termites and found evidence of themThe house was spot treated in areas involvedUpon subsequent inspection the house needed retreatment in the same areasThis was done again yet the problem continuedAt the last inspection a few weeks ago I was told that I should probably quottentquot or fumigate the entire houseAt that time I was also told that my quotContractquot didn39t cover that treatmentI explained to the tech Eleana that I was not told when I signed the contractThe message was relayed to her boss *** who responded that it was in my contractAt signing a rep came for me to sign and waited for my signaturesAs in any contract there are pages of fine print and the Orkin rep is there get the signature and leaveSince there is not enough time to read the fine print in that situation I think to disclose what is and isn
Account_Number:
On 9/22/18, we met with Al, an inspector with the Butler, WI branch to have our home evaluated for any openings that could allow mice to enterOn that day, he gave us two options:
Option 1: exterior exclusion which would cost $867, however, they would not be able to do anything about the part of the house that was covered by our patio in the backyardOption 2: exterior exclusion AND removal of insulation in the basement to clean out any mice feces and seal any openings from the outside and insideThis combined service "will cost you a little more, $1120."
Without hesitation because we wanted peace of mind, we went with the second option
On 10/12, Orkin shows up a few hours AFTER what Al originally had us scheduled for without any call--my husband took off work to be home for this serviceMy husband signs for the work order that totals $after they are done I check my credit card and it is charged for the $as agreed upon
10/16, Orkin sends me a bill for a treatmen
This business came to my home without me knowing it to spray my houseSince I wasn't at home they only sprayed around my house.I tried to get in touch with them and reschedule for them to come out and do the inside and could not get them to return my call.I normally call in and pay for my servicesFor some reason this time instead of calling me about a payment they took it upon themselves to draft the amount of $from my checking account.I tried calling again about this matter and still no one would return my call.A couple of months passed by and my neighbors called to tell me that an Orkin truck was at my houseI had no idea they were coming because they had I still had not talked with them.Again, the person that came only did the outside because I work all dayAs before I called them about this and left a message for them to return my callNever heard from themThen a couple of weeks later they drafted my account again for $78.11.This time I called and asked to speak to ma
I was an Orkin customer since August of and was initially very happy with the services provided As of August of our regular Orkin man, Jason, was relocated to a different area within Albuquerque and we began being serviced by ** ** was polite and friendly and preformed the services on September 13, After he had left we spent extensive time in our back yard doing yard work and were surprised to see that there were still a lot of ants still living We waited a couple of weeks and the Ants were becoming more numerous, we also began to see spiders and cockroaches inside of our home and garage We contacted ** directly for a respray of the outside of our home and again friendly and polite he sprayed the exteriorThe Ant problem continued to get worse and we began to see more spiders and cockroaches inside our home and garage We were going to dispute the payment of the services with the company directly but instead opted to part ways On November 8, around 2:
Dry Zone installation not working and service very shoddy
In june of we paid $4,plus for a dry zone in our crawl spaceIt was never done properly and when we get a heavy rain there is lots of water on the plasticOrkin was supposed to put in two sump pumps to help solve that problem, but only one was put in and it was not installed properly as we have had to have them out numerous time to fix the problem and/or replace the sump pumpAfter a recent rain there is a small lake in the crawl space and their sump pump is not working againWe pay $a year for maintenance which doesn't seem to get done
***
***
Left Orkin for over billing me years ago called corporate years ago was resolved now they have a collection company trying to collect been over year
was billed for a service in which I didn't receive something like or years agoCalled the office spoke to manager who was rude and unprofessional( owners son I believe) told him never to come backCalled corporate and had the bill resolved and ended my business with themNow years later I'm getting collection callsI have reached out to Orkin corporate but I feel this is not an ethical practice that should be forgivenThis is fraudulent in all aspects
Orkin installed a new garage overhead door rubber floor *** that raised the door and left a gap on the top of the door
Orkin installed a rubber door mat on the bottom of the doorThis raised the door and left a gap on the top so the effectiveness of the door has been negated by thisA gap at the top of the door now existsI and my wife have called and informed the office and talked to the technician and to the District ManagerOrkin has not called to inform us of what they expect to do to fix this problemThey also included a side guard but have not delivered this or installed itRepeated calls have not gotten them to finish the project yet took payment and left with the defect in place
My scheduled service was not available because of health issues for me in FebThey sent Aaron out to service anyway and he wasn't allowed to come into the home because of my illnessThis was a lung illness that lasted over monthsBefore I was fully recovered, Orkin was sending me a bill for a service that I didn't receiveThey were calling, sending mail and emails and threatening to come to my houseI finally had to end all contact with them and sent them written notice that if they showed up at my house or contacted me again I would be getting in touch with the policeThey have now sent this to collections in the amount of $I do not owe for a service that I did not receive and I don't feel it is fair for this to be on my credit reportThese people have tried to strong arm and bully me and their behavior is not professional at all
Product_Or_Service: pest control
Account_Number: ***
Home was sprayed by Orkin in for Termites since then there has been a reoccurrance of termites and caused damaged to walls in living area and floors in dining areaDiscussed with Orkin rep and was told that there was nothing they could about the damage and they are still charging me for servicesActivity progessed towards the end of
Product_Or_Service: pest control
Account_Number: XXXXX
I did not authorize pest control service nor was I contacted ahead of time to authorize a service call I was mailed a bill for a service call on 1/9/upon when I learned that a service call had been made as I was not home I called on different occasions to have the issue resolved, however each time was told it would be It has not been resolved and I am still receiving a bill I did not sign a contract or give my permission for service with this company I am using a different company for my pest control
Product_Or_Service: Pest Control
Order_Number: ***
Account_Number: ***
I HAVE BEEN A CUSTOMER SINCE THROUGH THESE YEARS, WE HAVE HAD ISSUES OF ORKIN INCREASING OUR BILL WITHOUT NOTICE, CHANGING OUR SERVICE TECH WITHOUT NOTICEWE HAVE SPECIFIC INSTRUCTIONS FOR THE TECH TO TREAT OUR BACKYARDTHE LATEST WHICH RESULTED OUR TERMINATING SERVICE WITH ORKIN: ON 3/20/WE RECEIVED A CALL FROM A SERVICE TECH WE HAVE NEVER MET: MESSAGE LEFT SAID HE WAS COMING NEXT DAY, NO PHONE NUMBER LEFT TO CALL HIM BACKSO WE CALLED ORKIN AND INFORMED COMPANY TO CANCEL APPT: "***" FROM ORKIN CONFIRMED CANCELLATION, AND SHE SAID A MANAGER WOULD CALL US: NO CALL FROM MANAGERON 3/21: TECH CAME ANYWAY: BUT DID NOT DO WORK BECAUSE WE LOCK OUR BACKYARDWE CALLED ORKIN AGAIN: "***" AND THEN "***" STATED THEY HAD NO RECORD OF PHONE CONVERSATIONTHEY BOTH SAID THEY WOULD SEND IT TO LOCAL BRANCH WITH MANAGER TO CALL US: NO CALL BACK FROM MANAGERWE INFORMED THEM THIS TIME TO TERMINATE SERVICEON 4/WE RECEIVED A BILL IN THE MAIL FOR SERVICE FOR 3/WE CALLED O
I had an agreement with Orkin to provide external service for antsOn a service date earlier this year, I saw the Orkin guy park in front of my houseHe sat in his truck for about minutes and then he drove away and never came backAfter that, I cancelled the service in writing on August 1, On what would have been the next service date (August 23, 2018), I saw the Orkin truck park a few doors down the street from my houseOnce again, the guy never got out of the truckAfter a few minutes he drove away, and then I received a text message from Orkin asking me to rate the service that was providedThey have also tried to bill me for service on August 23, even though no service was actually provided and the agreement was already cancelledOther consumers should be aware that this business uses deceptive trade practices
Product_Or_Service: pest control
Account_Number:***
I did not sign a contract for to spray pesticides on our property nor did I authorize anyone to trespass on our property to spray without our consentWe have dogs and kids here and do not want this service from OrkinI signed up for three spraying last year and did not approve anymore than thatI will be contacting the local police to get a restraining order for them to stay off our property
When I called the company to find out what is going on I was told that we were locked into a contractI did not sign a contract for a service for this yearI did not want the service and I am extremely upset that they trespassed on our property and sprayed chemicalsI never even got a phone call or email that they were planning to come outUnbelievable
I have tried to cancel my service numerous timesThe last time the pest control provider came out after I told him not too and I tried to dispute it but Orkin continued charging my credit card until I had funds availableYesterday I received another call from pest control technician that he was coming out todayI left him a voicemail last night telling him that I did not want him to come out and that my service should have been canceledToday my credit card said it had an attempt of a charge from OrkinI tried calling the technician back and he did not pick upI tried calling the local office and no one picked up
Product_Or_Service: quarterly pest control
Worst service I have received from any company EVER
Orkin was called out for what was believed to be a roach infestation but was actually bed bugsWe were told we needed to do some prep work and that they would be back to sprayAfter doing everything exactly as they had asked the technician said he wanted to take pictures to show people how it is supposed to look and that we shouldn't see any more bugs that they would be back in two weeks to spray and kill any eggs that had hatchedThat very same day we found more bed bugs but they told us it will be a three visit process once we complainedOn the second visit they decided not to show up on the scheduled day and asked if we could rearrange for them because something "came up"We reluctantly agreedOnce again we were told we shouldn't see any more bugs but once again that same day were seeing bugsFor the third visit I called ahead and visited in person to one of the Orkin locations to schedule the treatment as we have an infant
I requested service from Orkin and a representative named *** came out to my address He evaluated the situation and said he needed to send out ano
I requested service from Orkin and a representative named *** came out to my address He evaluated the situation and said he needed to send out another team to assess the situation He stayed for minutes charged me $and scheduled someone to come out the next day, and they never showed upThen when I called Monday they sent someone else out, *** was his nameThen we never heard from Orkin again until my wife called and got a hold of *** in the officeShe is the one who I left a voicemail for last Monday afternoon when *** left and never received a call back*** cave my wife her direct line and said she'd get back with us, we have since called and left her messages on her direct line and never heard back from herWe just want a refund for the $we spent*** had told us that if we canted to cancel service and
Website states that if a call is a made before 2pm local, that you will get same day serviceI called at to get an appointment and was told that a technician would be there between 12-pm later received a call from someone at the Milwaukee branch where a technician was and was told that the earliest someone would be at my house was Thursday (days later) I asked about the same day service and was told that other customers were being rescheduled ahead of me I called the main customer service number back and asked them why and was told to talk to a manager I was transferred back to the the Milwaukee branch and the same person answered and said that the main Orkin location in Atlanta doesn't know what's going on in Milwaukee and no one would be coming out Both branch manager and service manager were not available Not sure how an advertisement that says same day service if you call before 2pm can't be honored, especially after Orkin already took my credit card info
I was provided an unsatisfactory service and was told it was done incorrectlyI pointed out the flaws and was lied to numerous times and it took me talking to the EPA to actually get anything doneOnce I pointed out that they performed the service wrong and showed the label sent to me by the EPA the mood changed and finally got them to do the service over in areasI was told that the product did not need to be trenched along my house and they even admitted that in most houses they treat for termites, they don't trenchThe label for Termidor SC specifically says that the applicator MUST trench or trench and rodThe product CANNOT only be trenched and it is actually illegal to go against the label, this coming straight from the EPAI just got my bill in the mail for the treatment and surprise surprise, they still want to charge me the full for the service when I had to take off work to babysit them to do the service over because THEIR employees couldn't do it correctly
Produ
Business fails to follow up with me when they say they will in seven days I have called and spoke to the manager and the cooperate boss
They have come out and since the beginning initial visit they knew the problem with roaches was a large infestation and they had to come out two or three days the first week or so then aparently just assumed I knew that monthly appointments would begin which is fine however everytime they have been here its been a different person for one and second of all they always say they will follow up in to days which would have been on the 7th approximately and have not done that thus farI told them before I understand maybe you cant come in the days but asked that they at least phone me to let me know of changed follow up dateI expressed this end of September with the Augusta Branch manager named *** and he then sent his boss *** out the next day and he was suppose to get back to me within days and I havent received one phone call or messa
Over the last several months we have been working with Orkin on services that are not completed
The issues started with the organization when *** *** exterminated in October DeQuis, who had previously exterminated at our home was crass,unprofessional, rude, and lacked total compassion*** and my father had an exchange where, my father in a joking manner stated that, because the infestation was coming from our neighbor's house, that our neighbors should be paying for our extermination fees*** as he left, under his breath so my father didn't hear it, stated, that our neighbors could have said the same thing when my mother was aroundMy mother has been deceased since The next business day, I called the service manager to have *** removed from our home as our exterminatorIn November 2017, we had *** *** come and check out our bed bug problemUpon fully observing the home and checking the attic, which *** checked in October and left our home sa
I signed a Termite contract with Orkin in July and paid approxto begin the contractI had my house inspected for termites and found evidence of themThe house was spot treated in areas involvedUpon subsequent inspection the house needed retreatment in the same areasThis was done again yet the problem continuedAt the last inspection a few weeks ago I was told that I should probably quottentquot or fumigate the entire houseAt that time I was also told that my quotContractquot didn39t cover that treatmentI explained to the tech Eleana that I was not told when I signed the contractThe message was relayed to her boss *** who responded that it was in my contractAt signing a rep came for me to sign and waited for my signaturesAs in any contract there are pages of fine print and the Orkin rep is there get the signature and leaveSince there is not enough time to read the fine print in that situation I think to disclose what is and isn
Account_Number:
On 9/22/18, we met with Al, an inspector with the Butler, WI branch to have our home evaluated for any openings that could allow mice to enterOn that day, he gave us two options:
Option 1: exterior exclusion which would cost $867, however, they would not be able to do anything about the part of the house that was covered by our patio in the backyardOption 2: exterior exclusion AND removal of insulation in the basement to clean out any mice feces and seal any openings from the outside and insideThis combined service "will cost you a little more, $1120."
Without hesitation because we wanted peace of mind, we went with the second option
On 10/12, Orkin shows up a few hours AFTER what Al originally had us scheduled for without any call--my husband took off work to be home for this serviceMy husband signs for the work order that totals $after they are done I check my credit card and it is charged for the $as agreed upon
10/16, Orkin sends me a bill for a treatmen
This business came to my home without me knowing it to spray my houseSince I wasn't at home they only sprayed around my house.I tried to get in touch with them and reschedule for them to come out and do the inside and could not get them to return my call.I normally call in and pay for my servicesFor some reason this time instead of calling me about a payment they took it upon themselves to draft the amount of $from my checking account.I tried calling again about this matter and still no one would return my call.A couple of months passed by and my neighbors called to tell me that an Orkin truck was at my houseI had no idea they were coming because they had I still had not talked with them.Again, the person that came only did the outside because I work all dayAs before I called them about this and left a message for them to return my callNever heard from themThen a couple of weeks later they drafted my account again for $78.11.This time I called and asked to speak to ma
I was an Orkin customer since August of and was initially very happy with the services provided As of August of our regular Orkin man, Jason, was relocated to a different area within Albuquerque and we began being serviced by ** ** was polite and friendly and preformed the services on September 13, After he had left we spent extensive time in our back yard doing yard work and were surprised to see that there were still a lot of ants still living We waited a couple of weeks and the Ants were becoming more numerous, we also began to see spiders and cockroaches inside of our home and garage We contacted ** directly for a respray of the outside of our home and again friendly and polite he sprayed the exteriorThe Ant problem continued to get worse and we began to see more spiders and cockroaches inside our home and garage We were going to dispute the payment of the services with the company directly but instead opted to part ways On November 8, around 2:
Dry Zone installation not working and service very shoddy
In june of we paid $4,plus for a dry zone in our crawl spaceIt was never done properly and when we get a heavy rain there is lots of water on the plasticOrkin was supposed to put in two sump pumps to help solve that problem, but only one was put in and it was not installed properly as we have had to have them out numerous time to fix the problem and/or replace the sump pumpAfter a recent rain there is a small lake in the crawl space and their sump pump is not working againWe pay $a year for maintenance which doesn't seem to get done
***
***
Left Orkin for over billing me years ago called corporate years ago was resolved now they have a collection company trying to collect been over year
was billed for a service in which I didn't receive something like or years agoCalled the office spoke to manager who was rude and unprofessional( owners son I believe) told him never to come backCalled corporate and had the bill resolved and ended my business with themNow years later I'm getting collection callsI have reached out to Orkin corporate but I feel this is not an ethical practice that should be forgivenThis is fraudulent in all aspects